Saturn Ion Complaints

4,344 consumer complaints on file.

#10193677June 19, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I COULD NOT SHUT OFF THE CAR WHICH WAS A 2005 SATURN ION 3. THE KEY LOCKED IN THE IGNITION SWITCH AND WOULD NOT SHUT OFF THE Y ENGINE. THE ONLY WAY I WAS ABLE TO SHUT IT OFF WAS BY DUMPING THE CLUTCH, BUT THE IGNITION WAS STILL ON. I TOOK THE CAR TO SATURN OF INDIANAPOLIS. THEY TOLD ME THAT THE IGNITION KEY LOCK CYLINDER WAS BINDING AND THEY NEEDED TO INSTALL A NEW IGNITION LOCK CYLINDER AND HOUSING. THEY INSTALLED A NEW LOCK CYLINDER, LOCK CYLINDER HOUSING AND CUT TWO NEW KEYS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193278June 13, 2007
ELECTRICAL SYSTEM:IGNITION
AT THE BEGINING OF MAY I TOOK THE CAR INTO THE DEALER BECAUSE I COULD REMOVE THE KEY FROM THE IGNITION WHILE THE CAR WAS STILL ON. THEY REPLACED THE IGNITION LOCK CYLNDER. I THOUGHT ALL WAS WELL. *AK ON MAY,29 2007, I WAS TAKING MY WIFE OUT TO DINNER FOR HER BIRTHDAY. WHEN I PARKED THE CAR I TRIED TO TURN THE CAR OFF AND FOUND OUT THAT I COULD NOT PULL THE KEY OUT NOR COULD I TURN THE CAR OFF. I CALLED SATURN AND WAS TOLD TO TRY TO DISCONNECT THE BATTERY TO TURN OFF THE CAR. THIS DID NOT WORK. I INSTEAD HAD TO REMOVE THE CARS FUSE FOR THE FUEL RELAY PUMP. I TOOK THE CAR INTO THE SHOP THE NEXT MORNING. AFTER SITTING AT THE DEALER FOR OVER 4 HOURS I WAS TOLD THE ANTI THEFT DEVICE AND IGNITION COLUMN COULDNT BE REPROGRAMED BECAUSE THE COMPUTER HAD GONE OUT. I ENDED UP BUYING A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192870June 10, 2007
SERVICE BRAKES, HYDRAULIC
ROTORS ON 2004 SATURN ION BRAKES ARE PREMATURELY RUSTING PRIOR TO NORMAL ROTOR WEAR AND TEAR AND SHOULD BE REPLACED BY THE MANUFACTURER AT NO COST TO CONSUMER DUE TO THEIR OBVIOUS VERY POOR QUALLITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191451May 22, 2007
STEERING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 SATURN ION 2. WHILE DRIVING 25 MPH, THE CONTACT ATTEMPTED TO TURN THE WHEEL AND IT LOCKED. THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A POLE. THE AIR BAG DEPLOYED, BUT THE DRIVER WAS INJURED. SATURN STATED THAT THE VEHICLE IS NOT A DEFECT. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 45,326.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10191169May 18, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
THE FAILURE WAS TO THE ARM THAT HELD THE CLUTCH PEDAL IN PLACE ON THE 2004 SATURN ION REDLINE. THE PART BROKE AND THE CLUTCH WAS COMPLETELY INOPERABLE ,AS SUCH THE CAR WAS RENDERED INOPERABLE. 5 MINUTES EARLIER I WAS ON A MAJOR HIGHWAY DOING 60 MPH AT WHICH SPEED I COULD HAVE LOST ALL CONTROL OF THE CAR AND CAUSED A MAJOR ACCIDENT IN WHICH LIVES MAY HAVE BEEN LOST. THE DEAL OFFERED TO REPLACE THE PLASTIC ARM WITH ANOTHER PLASTIC ARM. THE PART THAT REPLACED MINE HAD A DIFFERENT PART NUMBER THAN ON THE ORIGINAL CAR, I WAS NOT SURE IF THIS WAS JUST A NEW PART NUMBER OR IF THE PART HAD BEEN REPLACED DUE TO PREVIOUS INCIDENTS. IF THERE WAS ANY HISTORY ON THIS PART I WAS NOT ABLE TO GAIN THE INFORMATION FROM THE DEALER, WHO WAS VERY UNWILLING TO COMPLY. THE DAMAGED PART WAS NOT RETURNED TO ME BECAUSE THEY CLAIMED THEY HAD TO RETURN ALL PARTS COVERED UNDER WARRANTY TO THE MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191129May 17, 2007
ELECTRICAL SYSTEM
THIS HAPPENED THREE TIMES NOW. FIRST TIME THE DAUGHTER WAS DRIVING AND THE VEHICLE SERVICE ENGINE DISPLAY CAME ON AND ALL ELECTRICAL POWER WENT OUT. IMMEDIATELY PULLED TO THE SIDE OF THE ROAD. TURNED OFF THE KEY, CHECKED UNDER THE HOOD FOR SMOKE, AND CALLED DAD BECAUSE THE CAR WAS STUCK IN PARK WITH THE KEY STUCK IN THE IGNITION, AND THE WINDOWS LOCKED IN THE DOWN POSITION. CALLED ROADSIDE ASSISTANCE ,THE EXTENDED WARRANTY - NO PROBLEM, THEY WILL TOW IT TO THE NEAREST SATURN DEALER, 180+ MILES AWAY THROUGH A RAIN STORM. SEVERAL DAYS LATER HAD TO DRIVE ROUND TRIP TO RETRIEVE CAR FROM SATURN DEALER, WHO HAS REPLACED 7.5 AMP BODY CONTROL MODULE FUSE, BUT DIDN'T KNOW WHY IT BLEW OUT. GOT BACK HOME , 180+ MILES AND NO PROBLEMS. DAUGHTER ENTERED THE CAR, WENT 8 MILES, BANG SAME THING. TO REPLACE FUSE CALLED SATURN TO MAKE AN APPOINTMENT. DROVE CAR BACK TO SATURN 180+ MILES TO GET FUSE TO BLOW 3 TIMES ON WAY BACK BY ADJUSTING THE LH RV MIRROR. THEY KEPT THE CAR FOR ONE WEEK AND REPLACED LH MIRROR SWITCH. PICKED UP CAR FROM SATURN. DEALER NO PROBLEMS FOR ABOUT A MONTH. TODAY SHE WAS HEADING TO WORK, ADJUSTED LH RV MIRROR AND BCM FUSE BLEW OUT, EVERYTHING WENT DEAD. CALLED SATURN WHY DO I HAVE TO PAY TO HAVE THEM FIX WHAT I JUST PAID TO HAVE FIXED , $50.00 DEDUCTIBLE, AND WHAT WAS THE REAL ROOT OF THE PROBLEM? WHEN WAS THIS GOING TO HAPPEN AGAIN? CHECKED THIS SITE FOR OTHER SIMILAR PROBLEMS. FOUND ODI #10152158 NOTICED THAT THE VINS WERE VERY SIMILAR - 9TH DIGIT WAS DIFFERENT. MINE WAS 0, AND THEIRS WAS X. DID NOT KNOW IF THAT WAS SIGNIFICANT. IT HAPPENED TWICE 13 MONTHS APART. WE HAVE BEEN ABLE TO DUPLICATE. 1 ORIGINAL FAILURE, 3 DUPLICATED BY MYSELF, AND NOW ANOTHER FAILURE. DON'T THINK IT WAS THE MIRROR SWITCH. IT WAS THE BCM? OWNER LOVED SATURNS. HE OWNED 3. 2006 VUE, 2006 ION QUAD COUPE, AND 2003 ION SEDAN. THIS WAS A LEMON. SATURNS WERE NOT LEMONS. THIS WAS A LITTLE ELCTRONIC GLITCH IS., AND A SAFETY HAZARD THAT COULD GET SOMEONE KILLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190561May 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR WILL NOT START IN COLD WEATHER. FAULTY IGINITION SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189421May 1, 2007
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 SATURN ION. WHILE DRIVING 50 MPH ON AN INCLINE THE VEHICLE LOST POWER, THE STEERING LOCKED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK, AND WAS ABLE TO RESTART THE VEHICLE. ON FOUR OCCASIONS THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 54, AND THE CURRENT MILEAGE WAS 10,087. *AK UPDATED 06/08/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188960April 26, 2007
STEERING:ELECTRIC POWER ASSIST SYSTEM
POWER STEERING FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188525April 22, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DRIVING DOWN "GRAND AVE" IN STOP AND GO TRAFFIC SPEEDS FROM 0 TO 25 ON AND OFF. TRAFFIC STARTED MOVING AND THEN CAME TO A COMPLETE STOP LIKE NORMAL. STEPPED ON BRAKES, THEY WENT ALL THE WAY TO THE FLOOR AND MY SATURN ION DID NOT STOP, IT WAS LIKE THEY GAVE OUT ON ME. HAD FENDER BINDER WITH CAR IN FRONT OF ME. NO DAMAGE TO THEIR JEEP, I HAVE TAKEN TO AUTOBODY SOLUTIONS BY SATURN AND WILL HAVE THE FOLLOWING REPLACED: BUMPER COVER, ABSORBER, IMPACT BAR, LIGHT CORNER COVER, CAR COVER, FLEX ADDITIVE AND THE FOLLOWING REPAIRED: FRAME SET UP & MEASURE, BUFF, TINT COLOR. WHEN I TOLD THEM THE BRAKES GAVE OUT ON ME, THAT THEY WENT ALL THE WAY TO THE FLOOR AND I DID NOT SLOW DOWN THAT THERE IS NOTHING WRONG WITH YOUR BRAKES AS YOUR DRIVING FINE NOW. IF THEY GAVE OUT ON YOU, THEY STILL WOULD NOT BE WORKING. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10188401April 19, 2007
EQUIPMENT, POWER TRAIN:CLUTCH ASSEMBLY
IT IS BECOMING APPARENT THAT THE CLUTCH MASTER CYLINDER ON THE 2.2L AND 2.4L SATURN ION IS DEFECTIVE. THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS ON MULTIPLE FORUMS ACROSS THE INTERNET. I PERSONALLY HAVE HAD MINE REPLACED ONCE AND IT NEEDS REPLACED AGAIN. MY FEAR IS THAT I WILL BE DRIVING AND THAT IT WILL GO OUT COMPLETELY AND NOT ALLOW ME TO SHIFT, POSSIBLY CAUSING AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188148April 17, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
SATURN 2003 ION THE CAR WILL NOT START, PASSLOCK LIGHT AND CHECK ENGINE MESSAGE DISPLAYED. CAR WILL START AFTER APPROXIMATELY 10 MINUTES. HAPPENS IN HUMID COOL WEATHER (RAIN, 30-40'S F). A VOLTAGE SIGNAL IS SENT THROUGH THE PASSLOCK RESISTOR IN THE IGNITION SWITCH. THE PASSLOCK SYSTEM INTERPRETS IT AS A FAILURE AND THE STARTING CIRCUIT IS DISABLED. THIS A POTENTIALLY DANGEROUS SITUATION IN CASES WHERE THE CAR NEEDS TO BE MOVED QUICKLY TO AVOID A HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187871April 15, 2007
EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL LIGHTS BURNED OUT THEN DIDN'T BURN OUT, BUT STILL DO NOT WORK *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186454March 29, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
SINCE I PURCHASED 2004 SATURN ION III QUAD COUPE IN NOVEMBER 2004 I HAVE COMPLAINED TO THE DEALER THAT THE VEHICLE DRIFTED TO THE LEFT. THE FASTER THE VEHICLE WAS DRIVEN THE WORST IT DRIFTED. AT HIGHWAY SPEEDS ONE MUST CONSTANTLY STEER THE CAR TO THE RIGHT TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE. THE DEALER MAINTAINED THE ALIGNMENT WAS FINE, AND THAT THE PULL WAS THE RESULT OF RADIAL TIRE DRIFT . NOT SATISFIED , I PAID TO HAVE THE ALIGNMENT CHECKED BY AN OUTSIDE VENDOR. THEY CORRECTED A MINOR PROBLEM THAT HAD NO EFFECT ON THE DRIFTING PROBLEM. SINCE THE TIRES WERE NOT WEARING ODDLY I PUT UP WITH THE DRIFT UNTIL RECENTLY WHEN I HAD TO CHANGE THE TIRES, BUT THE DRIFTING CONTINUED. I TOOK THE VEHICLE BACK TO THE DEALER, WHO SUGGESTED THE VEHICLE NEEDED AN ALIGNMENT. THE ALIGNMENT WAS OUT VERY SLIGHTLY. AFTER THE REPAIR WAS COMPLETED THE CAR STILL DRIFTED. I COMPLAINED, AND WAS TOLD THE DEALER COULD NOT REPLICATE THE PROBLEM. I HAD THE DEALER ACCOMPANY ME ON A TEST DRIVE, AND THEY ADMITTED THE VEHICLE STILL DRIFTED. THE REGIONAL ENGINEER FOR SATURN EXAMINED THE CAR, AND RESPONDED AT THIS TIME THEY COULD NOT REPAIR THE CAR. BY DESIGN THERE WAS A LIMITED AMOUNT OF ADJUSTMENT THEY COULD MAKE TO THE CAR TO COMPENSATE FOR THE PROBLEM. THEY HAVE REACHED THAT LIMIT, AND DEEMED THIS A MANUFACTURING PROBLEM. THEY TOOK SEVERAL OTHER IONS OUT FOR TEST DRIVES. EVERY ONE THEY DROVE BEHAVED IN THE SAME MANNER. SO AS FAR AS THEY ARE CONCERNED MY VEHICLE IS OPERATING WITHIN NORMAL PARAMETERS. I HAVE ASKED THAT THEY PUT THIS IN WRITING WHICH THEY HAVE AGREED TO DO. I AM CONTACTING THE NHTSA BECAUSE I BELIEVE THIS IS AN ENDEMIC PROBLEM TO THE VEHICLE AND ITS DESIGN, AND REPRESENTS A SERIOUS SAFETY ISSUE. IF YOU BECOME DISTRACTED IN THIS VEHICLE AT HIGHWAY SPEED YOU CAN VERY EASILY FIND YOURSELF IN THE NEXT LANE. COULD SOMEONE PLEASE LOOK INTO THIS BEFORE SOME IS HURT OR KILLED. BY THE WAY SATURN'S SOLUTION KEEP A GOOD GRIP ON THE STEERING WHEEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186526March 29, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
MY 2004 SATURN ION OCCASIONALLY WILL NOT START (WILL NOT CRANK). THE BATTERY IS IN GOOD CONDITION AND A GOOD STATE OF CHARGE. IN GENERAL THE PROBLEM IS "CURED" BY WAITING 10 MINUTES OR SO, AND TRYING TO START IT AGAIN. THEN IT MIGHT BE SEVERAL WEEKS OF MONTHS BEFORE THE PROBLEM OCCURS AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186200March 26, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM:WIRING
THE FRONT LEFT INDICATOR TURN SIGNAL LIGHT AND FRONT LEFT DAYTIME RUNNING LIGHT WORK SPORADICALLY. I'VE BEEN TOLD BY A SATURN REPAIR TECHNICIAN THAT BOTH RUN ON THE SAME CIRCUIT. ALSO, THE ENGINE LIGHT GOES ON SPORADICALLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186241March 26, 2007
AIR BAGS
I HIT THE REAR OF A TRUCK HARD ENOUGH THAT MY RADIATOR WAS CRUSHED AGAINST MY ENGINE BLOCK. HOWEVER, THE AIRBAGS IN MY CAR DID NOT DEPLOY AT ALL. I KNOW I HAD TO HAVE HIT THE TRUCK IN FRONT OF ME SOMEWHERE BETWEEN 20 AND 50 MPH. WE ARE STILL WAITING TO HEAR BACK FROM OUR DOCTOR TO SEE IF MY WIFE AND I ARE OK, AND I HAVE NOT HAD MY CAR REPAIRED YET FOR I AM STILL WAITING FOR THE CAR INSURANCE COMPANY. IF THIS IS NORMAL I WOULD LIKE TO KNOW AT WHAT POINT WERE THE AIRBAGS IN A 2005 SATURN ION TYPE 1 SUPPOSE TO DEPLOY IN A FRONT END COLLISION. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10186061March 24, 2007
ELECTRICAL SYSTEM:IGNITION
2003 SATURN ION. WHEN ATTEMPTING TO START CAR ON COLD MORNINGS PASS LOCK SYSTEM ENGAGES AND LOCKS CAR FROM BEING ABLE TO START FOR SOME PERIOD OF TIME. HAS LEFT ME STRANDED IN COLD WEATHER SEVERAL TIMES, LATEST BEING DATE JUST BELOW. THIS IS NOT A BATTERY OR STARTER ISSUE. FROM RESEARCH I HAVE DONE, THIS SEEMS TO BE A FAULTY DESIGN WITH THE STARTER SWITCH, AND IS IS APPARENTLY KNOWN TO SATURN CORP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185679March 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2006 SATURN ION. AT 30 MPH THE VEHICLE BEGAN TO DRAG AND WAS UNABLE TO ACCELERATE. THE CONTACT ATTEMPTED TO SHIFT GEARS, BUT THE VEHICLE BEGAN TO DECELERATE MORE. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE FOR MORE THAN 10 MINUTES BEFORE THE ENGINE IGNITED. DURING THIS TIME, THE VEHICLE BEGAN TO MAKE A GRINDING NOISE. THE CONTACT'S VEHICLE WAS TOWED TO AND REMAINED AT THE DEALER. THE FAILURE OCCURRED TWO DAYS AFTER THE PURCHASE OF THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185383March 17, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2003 SATURN ION AND HAVE EXPERIENCED STARTING PROBLEMS THE PAST TWO WINTERS. I'VE HAD A MECHANIC CHECK THE BATTERY,FUEL,AND CLUTCH BUTTON, BUT DUE TO THE INTERMITTENT HAPPENINGS, NOTHING WAS FOUND TO BE WRONG. MY BATTERY WAS RECHECKED AND CORDS WERE CLEANED, FUEL LINE WAS CLEANED, ETC. THE PROBLEM WOULD GO AWAY AND THEN HAPPEN AGAIN. I FINALLY NOTICED THE PATTERN OF NOT STARTING WHEN IT WAS COLD. I ALSO NOTICED THAT IT WOULD RESTART ABOUT TEN MINUTES AFTER. I HAD A MECHANIC CHECK DURING MY INSPECTION THIS YEAR BUT AGAIN HE WAS NOT ABLE TO HELP DUE TO IT NOT ACTUALLY HAPPENING. ON 3/15/07 I DID A SEARCH ON THE INTERNET AND FOUND NUMEROUS OTHER SATURN CUSTOMERS WHO HAVE THIS SAME PROBLEM. I MADE AN APPOINTMENT WITH MY DEALERSHIP TO FIX IT, BUT BEING THAT MY CAR IS NO LONGER UNDER WARRANTY, I WAS TOLD I WOULD HAVE TO PAY. I DO NOT THINK I SHOULD PAY FOR A PROBLEM I DID NOT HAVE CONTROL OVER. (EXCEPT THAT I TRUSTED SATURN WHEN I PURCHASED MY 2 CAR FROM THEM). SATURN SHOULD PAY FOR THE REPAIRS AND SHOW THEY ARE RESPONSIBLE AND CAN BE TRUSTED TO FIX THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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