Saturn Ion Complaints

4,344 consumer complaints on file.

#10182762February 16, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 SATURN ION COMPONENT: ELECTRICAL SYSTEM:IGNITION:SWITCH NO CRANK, NO START WHEN AMBIENT TEMPERATURES IS COLD - DIAGNOSTIC TROUBLE CODES (DTCS) B2960 AND OR B3033 ARE SET. *TT. WENT TO START IT IN COLD WEATHER, HEARD A CLICK AND NOTICED SERVICE VEHICLE ON THE DASHBOARD. CAR WOULD NOT TURN OVER AFTER TURNING KEY IN IGNITION SEVERAL TIMES. I LET IT SIT FOR 10 MINUTES OR SO AND IT FINALLY STARTED. I REPLACED THE BATTERY AS ADVISED BY AN AUTO MECHANIC AND IT STILL DID THE SAME THING A COUPLE DAYS LATER. I ALSO FOUND A MESSAGE BOARD DISCUSSING THIS ISSUE AT: HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_97727.HTML. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182790February 16, 2007
ELECTRICAL SYSTEM
I HAVE A 2003 SATURN ION. I JUST PURCHASED THIS CAR FROM THE DEALERSHIP EARLIER IN 2006. IT WORKED GREAT UNTIL THE COLD WINTER CAME. EVER SINCE THE WEATHER HAS BECOME COLD I HAVE HAD ISSUES STARTING MY CAR ALMOST DAILY. I WILL GET IN THE CAR AND TRY TO START THE ENGINE. MOST TIMES NOTHING HAPPENS...NO NOISE AT ALL. OTHER TIMES IT WILL SOUND LIKE IT'S TURNING OVER BUT WILL THEN STOP. I WILL HAVE TO WAIT ABOUT 10 MINUTES AND THEN THE CAR STARTS FINE. I WILL DRIVE TO MY LOCATION AND SHUT THE CAR OFF. IF I GET BACK IN AGAIN WITHIN A SHORT PERIOD OF TIME I HAVE TO GO THROUGH THE SAME PROCESS AGAIN. I HAVE SEARCHED THE INTERNET MESSAGE BOARDS AND HAVE FOUND HUNDREDS OF PEOPLE WITH THE SAME ISSUE...BUT STILL NO RECALL BY SATURN. IF THIS PROBLEM PERSISTS WITHOUT A RECALL I WILL NO LONGER PURCHASE SATURN VEHICLES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182818February 16, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN VERY COLD, CAR WILL NOT CRANK OR START- PASSLOCK SECURITY BECOMES ENABLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182621February 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I BOUGHT A 2004 SATURN ION FROM THE DEALER IN 2004. IN THE COLD WEATHER, 30 DEGREES AND LOWER, IF THE CAR SITS IT WILL NOT START. THIS HAS HAPPENED TO ME 4 TIMES, LAST WEEK I GOT STRANDED AT WORK AT 2:00 AM WITH A CAR THAT WOULD NOT START. THE ENGINE TURNS OVER ONE TIME BUT DOES NOT START. I DID A LOT OF RESEARCH ON THIS AND IT LOOKS LIKE IGNITION SWITCH GREASE HARDENS AND SATURN KNOWS ABOUT IT AND EVEN CHANGED THE IGNITION SWITCH ASSEMBLY BUT FOR THE THOUSANDS OF US THAT OWN CARS BEFORE THIS CHANGE ARE LEFT OUT IN THE COLD! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182640February 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY SATURN ION (2003) HAS HAD A LOT OF PROBLEMS THIS WINTER WITH INTERMITTENT STARTS. I TRY TO START THE CAR IN THE MORNING, AND IT JUST WON'T CRANK OVER. I HAVE MISSED WORK, AND BEEN STRANDED IN THE FREEZING COLD. A RECALL NEEDS TO BE ISSUED ON THE STARTER SWITCH. I HAVE HAD MULTIPLE DIAGNOSTIC TESTS DONE, AND HAD THE BATTERY REPLACED. I CANNOT AFFORD A $200 REPAIR ON SOMETHING THAT SHOULD BE REPLACED BY SATURN. THIS IS A CASE OF NEGLIGENCE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182712February 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
2003 SATURN ION-3 FAILS TO START IN COLD WEATHER. THIS APPEARS TO BE A KNOWN MANUFACTURER DEFECT IN THE IGNITION SWITCH. (REFERENCE SATURN TSB 040845005 OF NOV 2005 OR NHTSA 10007431 OF MARCH 2006). IT APPEARS THAT SATURN IS COUNTING ON WARM WINTERS TO GET THE CARS OUT OF THE WARRANTY PERIOD (WHICH HAPPENED TO ME) AND THEN HIT YOU WITH A $40 PART AND $156 LABOR CHARGE TO FIX AN ITEM THEY MIS-MANUFACTURED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182577February 14, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHEN MY 2003 SATURN ION IS IN WEATHER THAT IS 32 DEGREES OR UNDER, THE GREASE IN THE IGNITION FREEZES THUS TRIGGERING THE SECURITY SYSTEM TO LOCK THE CAR DOWN FOR A PERIOD OF 15 MINUTES. THIS HAS HAPPENED MORE THAN ONE TIME DURING THIS WINTER SEASON. HAD I BEEN WITH A SMALL CHILD OR ELDERLY ADULT THIS COULD HAVE BEEN A SERIOUS EVENT. SATURN IS MORE THAN AWARE OF THIS SITUATION CLAIMING THE FIX DOZENS OF CARS A WEEK AT 200+ A POP. THIS IS A DOCUMENTED PROBLEM WITH SATURN AT THE DEALERSHIP AND AT THE CORPORATE LEVEL. THEIR CORPORATE OFFICE SAID THE ONLY WAY THEY WOULD DO A RECALL ON THIS PART IS IF PEOPLE WOULD FILE THE CLAIM ON THIS SITE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182428February 13, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH FREQUENTLY FAILS TO MOVE INTO THE LOCKED POSITION AFTER THE ENGINE IS TURNED OFF. THIS REQUIRES REPETITIONS OF STARTING AND STOPPING THE ENGINE. THE DEALER FAILED TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182441February 13, 2007
UNKNOWN OR OTHER
TL*- THE CONTACT OWNS A 2004 SATURN ION . WHILE DRIVING AT 8 MPH WITH THE ROAD CONDITION BEING EXTREMELY POOR THE VEHICLE SLID ON SOME ICE, CAUSING THE VEHICLE TO BOUNCE OF THE SIDE OF THE CURB. THE CONTACT NOTICED THAT THE RIGHT WHEEL WAS PUSHED BACK TO THE FENDER. THE RIGHT DRIVE AXLE BROKE INSIDE THE TRANSMISSION. THE CV JOINT WAS STILL UNDAMAGED,NOT EVEN A TEAR IN THE BOOT. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE FAILURE MILEAGE WAS 22000, AND THE CURRENT MILEAGE WAS 22500.*AK A MECHANIC WROTE THAT HE HAD NOT SEEN SO MUCH DAMAGE WHICH INVOLVED A LOW SPEED CURB IMPACT. UPDATED 03/13/07. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10182438February 13, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
NUMEROUS NO-START CONDITIONS ASSOCIATED WITH FAULTY IGNITION SWITCH 2004 SATURN ION WITH 49,000 MILES. IF CURRENT IGNITION SWITCH REPLACED IT WILL BE THE THIRD SINCE CAR WAS NEW. ANYTIME VEHICLE IS EXPOSED TO 32 DEG. OR LESS TEMPERATURE FOR MORE THAN A FEW HOURS IGNITION SWITCH FAULTS AND ENGAGES ANTI-THEFT SYSTEM. USUALLY TAKES ANYWHERE FROM 30 MINUTES TO ?? TO GET VEHICLE STARTED. BEING IN UPSTATE NY WHERE TEMPS AND WEATHER PUSH THE EXTREMES POSSIBILITY OF VEHICLE LEAVING SOMEONE STRANDED IS IMMINENT. I CANNOT RELY ON THIS VEHICLE DURING COLD WEATHER MONTHS. I HAVE RESEARCHED ISSUE ON INTERNET AND FOUND NUMEROUS COMPLAINTS FOR SATURN ION WITH SAME EXACT PROBLEM. SATURN NEEDS TO RE-DESIGN AND REPAIR ALL ASSOCIATED VEHICLES IGNITION SWITCHES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182505February 13, 2007
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
I PURCHASED THIS CAR FROM SATURN OF BELLEVUE (WA) IN OCTOBER OF 2005. I AM EXPERIENCING A PROBLEM WITH MY PASSENGER SIDE FRONT BLINKER. IT DOES NOT OPERATE. MY BACK ONE FLASHES QUICKLY. IT IS NOT THE BULB. WHEN I TOOK APART THE HEADLIGHT TO LOOK AT IT, IT STARTED WORKING. SEEMED LIKE A LOOSE CONNECTION. THAT WAS A TEMPORARY FIX, NOW THE PROBLEM IS BACK AGAIN. I FOUND A RECALL CAMPAIGN ABOUT THIS ISSUE. NHTSA CAMPAIGN ID NUMBER: 04V547000. I AM THOROUGHLY DISGUSTED THAT SATURN EXPECTS ITS CUSTOMERS TO PAY $92 FOR A DIAGNOSTIC ON A RECALL ISSUE. IT SEEMS QUITE OBVIOUS THAT THE RECALL WORK WAS NOT DONE PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182327February 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY CAR WAS HAVING PROBLEMS STARTING IN THE COLD WEATHER, IT WOULD ALMOST START THEN NOTHING WOULD HAPPEN. IT WOULD TAKE ABOUT 15 MINUTES OF TRYING BEFORE IT WOULD START UP. ALSO THE SERVICE VEHICLE MESSAGE WOULD FLASH AND VARIOUS LIGHTS ON THE DASH WOULD FLASH ALSO. I TOOK IT IN FOR SERVICING AT THE SATURN DEALER WHERE THEY CHARGED ME 200 DOLLARS TO DIAGNOSE AND FIX THE PROBLEM WHICH ENDED UP BEING THE IGNITION SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182403February 12, 2007
ELECTRICAL SYSTEM:IGNITION
FOR THE PAST FEW MONTHS ANY TIME THERE IS COLD WEATHER, WHICH HAS BEEN EVERY DAY BECAUSE IT'S THE WINTER, MY 2003 SATURN ION 2 WON'T START FOR ABOUT 20-30 MINUTES. I TOOK IT TO A LOCAL SHOP AND HAD SOME WORK DONE; FUEL INJECTION CLEANING, SPARK PLUGS REPLACED, ETC. THE PROBLEM STILL CONTINUED AND I TOOK IT BACK. THE CAR STARTED FINE AND FOR THE NEXT FEW DAYS WHILE WE WERE HAVING MILD WEATHER I HAD NO PROBLEMS. AS SOON AS THE WEATHER HIT 30 DEGREES IT STARTED AGAIN. WHEN I GO TO START THE CAR IT TURNS OVER BUT THEN DIES. 5 OR SO MORE TIMES AND IT AGAIN TRIES TO TURN OVER BUT NOTHING. EVENTUALLY AFTER 20 MINUTES OR SO THE CAR WILL START. THE BATTERY HAS BEEN REPLACED BECAUSE THAT'S WHAT WE FIRST THOUGHT WAS THE PROBLEM EVEN THOUGH IT DID NOT NEED TO BE REPLACED. WE'RE NOW OUT $100 FOR THAT PLUS THE WORK I'VE HAD DONE THAT DID NOT SOLVE THE PROBLEM. I CALLED SATURN AND THEY TOLD ME THAT THEY HAVE NEVER HEARD OF THIS, THAT THIS HAS NOT BEEN ISSUED INTO A RECALL AND THAT THEY WOULD NEED TO HOOK MY CAR UP TO THE COMPUTER FOR $100 JUST TO TELL ME WHAT THE PROBLEM IS. I SEARCHED ONLINE FOR THIS PARTICULAR PROBLEM AND FOUND THOUSANDS OF POSTS AND THAT THE PROBLEM IS THE "IGNITION SWITCH", BUT SOME PEOPLE WILL STILL HAVING PROBLEMS EVEN AFTER THAT WAS REPLACED. JUST THIS WEEKEND I WENT TO WORK AND CAME OUT TO START MY CAR AT 9:20 AND BY 10:00 THE CAR STILL WOULD NOT START AND I HAD TO FIND A RIDE HOME. I HAVE TWO YOUNG CHILDREN AND AM SCARED TO LEAVE THE HOUSE WITH THEM IN FEAR THAT MY CAR WON'T START WHEN I GET TO OR NEED TO LEAVE MY DESTINATION. I FEEL THAT THIS PROBLEM NEEDS TO BE ISSUED AS A RECALL OR LIKE MANY OTHERS "I WILL NOT BE BUYING ANOTHER SATURN". *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182420February 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
CAR ROUTINELY WILL NOT START IN COLD WEATHER DUE TO FAULTY IGNITION SWITCH. A NEW IGNITION SWITCH MUST BE INSTALLED AND IS NOT COVERED UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182304February 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2003 SATURN ION 2, AND IT HAS HAD INTERMITTENT STARTING PROBLEMS SINCE 2004. I ALWAYS THOUGHT IT WAS THE BATTERY, BUT I WOULD CHANGE THE BATTERY AND TEST THE OLD ONE, AND IT ALWAYS TESTED FINE. ONCE THE WEATHER GOT COLD THIS WINTER, IT STARTED HAVING MORE FREQUENT STARTING PROBLEMS. SOMETIMES IT WOULD START AFTER WAITING 20-30 MINUTES. LAST WKEND, I WAS UNABLE TO START IT AT ALL AND HAD TO HAVE IT TOWED. I WAS LUCKY TO HAVE IT AT A FRIEND'S HOUSE WHEN THIS HAPPENED. THE IGNITION SWITCH IS BEING REPLACED, SINCE THE DEALER SAYS THIS IS A VERY FREQUENT PROBLEM. PLEASE RECALL THESE IGNITION SWITCHES! SO MANY PEOPLE HAVE PROBLEMS WITH THEM - CHECK THE INTERNET! JUST TYPE IN '2003 SATURN ION STARTING PROBLEMS' IN GOOGLE AND YOU'LL SEE MANY SITES COME UP WITH PEOPLE IN THE LAST MONTH ALONE HAVING THE SAME ISSUES. COSTS ABOUT 200 BUCKS TO FIX, AND THAT'S RIDICULOUS IF SATURN KNOWS THERE'S AN ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182310February 12, 2007
ELECTRICAL SYSTEM:IGNITION
TL*- THE CONTACT STATED THAT THE 2004 SATURN ION DID NOT CRANK OR START WHEN THE OUTSIDE TEMPERATURE WAS BELOW 35 DEGREES. THE CONTACT CALLED THE DEALERSHIP, AND THEY STATED THAT THE PASSLOCK SWITCH WOULD NEED TO BE REPLACED. THE FAILURE WITH THE VEHICLEWAS A COMMON PROBLEM WITH THE 2004 SATURN ION. THE FAILURE MILEAGE WAS 36000 AND THE CURRENT MILEAGE WAS 42000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182261February 11, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY 2004 SATURN ION LEVEL 2 WILL NOT START WHEN THE TEMPERATURE IS COLD. IT DOES NOT HAPPEN EVERY TIME BUT WITHIN THE LAST 4 DAYS IT HAS HAPPENED 6 TIMES. IT IS THE PASSLOCK SECURITY SYSTEM THAT WILL NOT ALLOW FUEL TO GO TO THE ENGINE WHEN THE CAR DOES NOT SEND THE CORRECT MESSAGE TO THE BODY CONTROL MODULE. I HAVE TO WAIT 8-20 MINUTES FOR THE CARS SECURITY SYSTEM TO RESET. HOPEFULLY, IT WILL START AFTER THAT TIME PERIOD. THIS PROBLEM IS NOT BEING ACKNOWLEDGE BY SATURN BECAUSE THIS IS NOT A NATIONWIDE PROBLEM. IT HAPPENS IN THE COLDER REGIONS OF AMERICA BECAUSE OF THE IGNITION SWITCH. I HAVE BEEN LATE SEVERAL TIMES TO WORK BECAUSE OF THIS PROBLEM. I HAVE NOT GONE TO HAVE THIS PROBLEM FIXED BECAUSE I HAVE READ THAT IT RECURS EVEN AFTER PARTS AND THE IGNITION SWITCH HAS BEEN REPLACED. MANY PEOPLE HAVE BEEN AFFECTED BY THIS BECAUSE OF THE COLDER TEMPERATURES THAT HAVE COME ACROSS AMERICA. THIS PROBLEM DOESN'T ONLY EFFECT 04 IONS BUT ALSO 03 AND 05. SATURN HAS CHANGED THE DESIGN OF THE SYSTEM IN NEWER MODELS WHICH IS A SIGN THAT IT IS A PROBLEM. I HAVE ALSO HEARD THAT THIS PROBLEM IS HAPPENING IN MANY GM MODELS. THIS SHOULD BE LOOKED INTO TO PROTECT CONSUMERS. FINALLY, THIS PROBLEM HAS BEEN OCCURRING SINCE OCTOBER OF 2006 FOR MY CAR AND IT HAS HAPPENED OVER 30 TIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182281February 11, 2007
STEERING, SUSPENSION
I SENT A LETTER TO GM IT WAS PASSED TO SATURN CORP. ONGOING PROBLEMS NEVER FIXED.STARTED AT 19000 MILES AND CONTINUE WITH MILEAGE AT 31000. 2 DIFFERENT SERVICE DEPTS. STILL HAVE THE PROBLEMS. BLOWN OFF BY SATURN CORP. BY RUDE CUSTOMER SERVICE. FIRST SERVICE VISIT AFTER SPECIFICALLY MAKING AN APPOINTMENT FOR THIS LEMON RESULTED IN A CAR WASH. THE NOISE TECH WAS NOT IN. I DROVE 40 MILES FOR A CAR WASH? NEVER WENT BACK. SATURN SENT A CUSTOMER SATISFACTION SURVEY AND I REPLIED; "CALL ME". THEY INSTRUCTED ME TO GO TO ANOTHER DEALER. I DID AND THE SERVICE ADVISOR TOLD ME IT WAS MY ROTORS MAKING THE NOISE. HE THEN TRIED TO CHARGE ME FOR THE REPAIR!!! THE VEHICLE IS UNDER WARRANTY. HE THEN SAID THAT THEY WILL DO IT AT NO CHARGE AFTER I PROTESTED. I RECEIVED THE CAR BACK, SAID THANK YOU AND LEFT. WHEN I GOT ABOUT A MILE FROM THE DEALERSHIP, THE PROBLEMS WERE STILL THERE (NOISE AND VIBRATION FROM THE FRONT PASSENGER SIDE OF THE VEHICLE). I CALLED HIM FROM MY CELL PHONE AND TOLD HIM AND HE SAID ;"OK, WE WILL GET YOU IN SOMETIME DURING THE WEEK SO WE CAN SPEND MORE TIME WITH IT". COULD YOU IMAGINE HOW I WOULD HAVE FELT IF I HAD ACTUALLY AGREED TO PAY? I WAS VERY UPSET. SATURN CORP. CALLED ME AFTER ABOUT 2 WEEKS AND ASKED ME HOW IT WENT AND I TOLD THEM IT DID NOT GO WELL. THEY CONTACTED THE SERVICE MANAGER AND AFTER A WHILE, HE CALLED ME. I TOLD HIM THAT I WOULD COME BACK IN AFTER THE HOLIDAYS. I CALLED HIM TO SET AN APPOINTMENT JUST AFTER THE NEW YEAR. WE SET ONE UP ON A SATURDAY MORNING AT THE DEALERSHIP. I SHOWED UP, HE DID NOT. I WAS TAKEN CARE OF BY A SERVICE ADVISOR. AFTER CHECKING THE CAR OUT, HE SAID THAT THEY NEEDED TO CHANGE THE "RACK". SO, I HAD TO COME BACK AGAIN. I PICKED IT UP THE NEXT DAY. HERE IS THE BOTTOM LINE; NOW THE CAR DRIFTS, TO THE RIGHT TO BE EXACT, OH, AND MY VIBRATION IS STILL THERE ALONG WITH THE NOISE IN THE FRONT END. I DO NOT FEEL SAFE DRIVING THIS VEHICLE. I BELIEVE IT IS A LEMON OR THERE IS SOMETHING ELSE SOMEONE IS NOT TELLING ME! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182076February 9, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IN COLD TEMPERATURES MY 2003 SATURN ION 2 WOULD NOT START. ALL OF MY LIGHTS WOULD COME ON BUT WHEN I ATTEMPTED TO START THE CAR THE SECURITY LIGHT WOULD COME ON AND I WOULD BE LOCKED OUT OF STARTING MY CAR FOR THE NEXT 8-10 MINUTES DUE TO A FAULTY IGNITION SWITCH. I TOOK MY CAR TO THE DEALERSHIP THAT I PURCHASED IT FROM AND CODES B2930 B3033 WERE FOUND IN THE SYSTEM. THE IGNITION SWITCH SN 10392423 WAS REPLACED. THE OLD PART WAS KEPT BY SATURN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182010February 8, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2004 SATURN ION 3. I PURCHASED THIS FEB, 2006. DECEMBER OF 2006 MY CAR FAILED TO START. I CALLED FOR HELP AND BY THE TIME IT ARRIVED, THE CAR STARTED ON ITS OWN. ON FEB 7TH, 2007, THE CAR FAILED TO START AGAIN. IT DID NOT SEEM LIKE A BATTERY FAILURE. I FOUND THE TSB 040845005 ONLINE. I CALLED CORPORATE SATURN CUSTOMER SERVICE AND THEY "LOGGED MY COMPLAINT". THEY WERE NOT VERY HELPFUL AND SIMPLY DIRECTED ME TO CALL THE LOCAL DEALER. I CALLED THE LOCAL DEALERSHIP SERVICE MANAGER AND EXPLAINED THE SITUATION. I TOOK THE CAR IN AND THEY RAN DIAGNOSTICS. THE ISSUE WAS INDEED THE SAME ISSUE IN THE TSB, WHICH IS IGNITION SWITCH FAILURE. BECAUSE THEY NEED TO REPLACE THE IGNITION SWITCH, THEY ALSO NEED TO RESET THE PASSLOCK. I WAS TOLD THAT THIS WOULD COST ME $291.00. I WAS ALSO TOLD THAT THEY COULD NOT GIVE ME ANY KIND OF A BREAK ON THE COST OF REPLACEMENT AS THOSE TYPE OF DECISIONS WERE MADE ON A CASE BY CASE BASIS AND PER THE SERVICE MANAGER "YOU HAVE OVER 40,000 MILES ON THE CAR" (I HAVE 30,700 AND HAVE OWNED THE CAR JUST SHORT OF 12 MONTHS), SO THEY CANNOT PROVIDE ME WITH ANY ASSISTANCE. I AM VERY DISAPPOINTED IN THIS AS SATURNS ARE SUPPOSED TO BE RELIABLE AND THIS IS A KNOWN PART FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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