Saturn Ion Complaints

4,344 consumer complaints on file.

#10419512August 15, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THERE WAS A STRONG SMELL ON THE OUTSIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A FUEL LEAK AND THAT THE FUEL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER MADE THE CONTACT AWARE OF NHTSA CAMPAIGN ID NUMBER: 09V419000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 121,080 AND THE CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419543August 15, 2011
STEERING, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT STATED THE POWER STEERING LAMP ILLUMINATED IMMEDIATELY AFTER THE POWER STEERING FAILED. THE STEERING WHEEL WAS DIFFICULT TO CONTROL AND HE WAS UNABLE CONTINUE DRIVING THE VEHICLE. HE WAS ONLY ABLE TO TURN THE VEHICLE OFF AFTER THE POWER STEERING RESET. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 168,000. UPDATED 02/15/12*LJ THE CONSUMER ALSO STATED IT TOOK SEVERAL ATTEMPTS TO REMOVE THE KEY FROM THE IGNITION. UPDATED 02/22/12.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419351August 14, 2011
VEHICLE SPEED CONTROL
THE CAR WILL BE RUNNING JUST FINE. THEN ALL OF A SUDDEN IT ACCELERATES AND WANTS TO GO FAST. I PUT ON THE BRAKES AND IT DOES NOT WANT TO STOP. THEN THE ACCELERATION STOPS BY ITSELF AND THE CAR JERKS LIKE IT IS MISSING A GEAR. IT DOES THIS PROBABLY ABOUT 2 TIMES PER WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419349August 14, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE AIR CONDITIONER MOTOR SLOWS DOWN AND MAKES SOME FUNNY GRINDING NOISE. DOES NOT BLOW AS STRONG AS IT USED TO ON MY 2003 SATURN ION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419374August 14, 2011
ELECTRICAL SYSTEM, EQUIPMENT
KEY IGNITION - KEY WILL NOT TURN TO "OFF" POSITION, CAR STAYS ON. HAD TO REMOVE FUSE AND DISCONNECT BATTERY IN ORDER FOR THE CAR TO TURN OFF AND ALT GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419385August 14, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
IGNITION STUCK IN "ON" POSITION, CAN'T REMOVE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419154August 12, 2011
ELECTRICAL SYSTEM, SUSPENSION
MY KEY HAS GOTTEN STUCK IN THE IGNITION IN THE "ON" POSITION THREE TIMES NOW. I HAVE HAD TO PURCHASE THE PAY FOR PARTS AND LABOR THREE TIMES. MY BALL JOINTS HAVE GONE OUT. MECHANICS SAY THIS IS VERY ODD FOR A NEWER VEHICLE (2006 SATURN). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419245August 12, 2011
STEERING
POWER STEERING WENT OUT. STEERING GOT HARD TO TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418542August 11, 2011
STEERING
TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD FAIL AFTER THE WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WOULD THEN BECOME VERY DIFFICULT TO MANUEVER. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER, NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418611August 11, 2011
STEERING
THE POWER STEERING GOES OUT INTERMITTENTLY. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10418377August 10, 2011
ELECTRICAL SYSTEM
WHILE OUT SHOPPING PULLED IN TO PARK AT A MALL. WENT TO TURN KEY TO OFF POSITION AND IT WOULD NOT MOVE. VEHICLE CONTINUED TO RUN AS NORMAL, WITH DOORS LOCKED AND IN "PARK". IT COULD NOT BE SHUT DOWN. BROKE OUT THE OWNERS MANUAL AND TRIED ALL THE HANDY ADVICE. NONE OF WHICH WORKED. BEING A MECHANIC OF 30+ YEARS THIS WAS FRUSTRATING. NO CLEAR CUT DEFINITION AS TO WHAT WAS THE CAUSE. JUST " IT MIGHT BE THIS", AND TO TAKE TO YOUR NEAREST SATURN DEALER FOR SERVICING. UPON RETURNING HOME BEGAN INVESTIGATING THE "IGNITION KEY" PROBLEM ONLINE. I'VE HAD NO REAL ISSUES WITH THIS 2007 SATURN ION QUAD COUPE THAT I COULD NOT REMEDY MYSELF. A 2.2 LITER FUEL INJECTED ENGINE W/AUTO TRANSMISSION THAT TO DATE CONTINUES TO PROVIDE 30-32 MPG. CAR NOW HAS 92,000 MILES. THE ANSWERS THAT I FOUND ONLINE WERE STAGGERING. THAT THIS EVENT HAS BEEN ALLOWED TO OCCUR OVER SUCH A LENGTH OF TIME AND TO SEVERAL GM MODELS. IF THE IGNITION HAD LOCKED BACKWARDS DUE TO SUCH AN INTERNAL BREAK INSTEAD OF LOCKING IT INTO THE "RUN" POSITION. I OR ANYONE COULD HAVE BEEN KILLED IF VEHICLE WAS MOVING AT THE TIME. ESPECIALLY IF TRAVEL WAS ON A MAJOR INTERSTATE OR THRUWAY ENVIRONMENT. I AM NOT TRYING TO OVERLOOK THAT AT ANY SPEED ...THIS IS NOT A SAFE EVENT TO HAVE OCCUR. DID CONTACT A GM DEALER LOCALLY..THEY STATED THAT FOR $85.00 , WE'LL RUN DIAGNOSTICS. AN IGNITION CYLINDER PROBLEM DOES NOT SHOW ON ANY DIAGNOSTIC TESTER TO MY KNOWLEDGE. WAS THEN ADVISED THAT AT AROUND $300.00 TO START: THEY WILL BE ABLE TO FIX IT. SINCE 1990 GM HAS BEEN AWARE OF THIS ISSUE ALONG WITH OTHER IGNITION CONCERNS. WHEN DOES IT BEGIN TO MATTER? AFTER SOMEONE IS KILLED OR CRITICALLY INJURED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418123August 9, 2011
UNKNOWN OR OTHER
AFTER DRIVING THIS CAR FOR SEVERAL YEARS I NEVER KNEW THAT SO MANY SATURN DRIVERS HAD MY ISSUES. THE CAR HAS A STRANGE KNOCK IN THE BACK. IT SOUNDS LIKE IT IS COMING FROM THE TRUNK. THERE ARE OFTEN STRONG SMELLS OF GASOLINE. IT HAS BEGUN TO CAPTURE THE KEY. I HAVE TO FIGHT WITH IT TO GET THE KEY OUT AND NOW IT HAS STARTED TO CUT OFF WHILE I AM DRIVING. THE LATEST INCIDENT IS WHAT I AM WRITING ABOUT WHICH IS A CUT OFF WHILE DRIVING. I MADE A SLOW LEFT TURN AND THE CAR PROMPTLY SHUT OFF ON ME WHILE I WAS GOING UP THE HILL. IT OCCURRED WHEN I FIRST GOT THE VEHICLE, IT HAS OCCURRED AT LEAST 5 TIMES SINCE WITH THIS MORNING BEING THE MOST RECENT TIME. IT IS INCREASING IN BETWEEN CUT OFFS. IT CUT OFF ON ME ONLY 2 WEEKS AGO AS I MADE A RIGHT AND WENT UP A HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417882August 8, 2011
STEERING
THE POWER STEERING ON MY 2003 SATURN ION-2 GOES OUT JUST ABOUT EVERYDAY, AT RANDOM, WHILE I AM DRIVING MY CAR. THERE WERE NO EVENTS LEADING UP TO THIS AS THE ISSUE HAPPENS AT RANDOM. THE PROBLEM WITH MY VEHICLE HAS BEEN GOING ON FOR OVER ONE YEAR AND I CANNOT FIND ANY INFORMATION ON RECALLS FOR THE FAULTY POWER STEERING. I HAVE RESEARCHED THIS ISSUE ON VARIOUS WEBSITES/FORUMS AND HAVE OBSERVED THAT I AM NOT THE ONLY OWNER WHO HAS THIS SAME PROBLEM. THIS IS A MAJOR SAFETY ISSUE AND THERE SHOULD BE A RECALL DUE TO HOW UNSAFE IT IS TO DRIVE AROUND AND LOSE CONTROL OVER YOUR STEERING AT RANDOM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417651August 5, 2011
FUEL SYSTEM, GASOLINE
MY 2006 SATURN ION, HAS STARTED TO HAVE A DISTINCT OVERWHELMING FUEL SMELL AND GAS CAN BE NOTICED UNDER THE CAR FROM A LEAK. IT IS ALSO HARDER TO START AND MAY TAKE 2 TIMES OF TURNING THE IGNITION. I HAVE TAKEN MY CAR TO AN INDEPENDENT REPAIR SHOP AND WAS TOLD THE FUEL PUMP WHICH CONNECTS TO THE TOP OF THE FUEL TANK IS LEAKING AND I WILL NEED A NEW FUEL PUMP ASSEMBLY AND FUEL FILTER. THERE IS A VERY SPECIFIC RECALL FOR THIS ISSUE ON GM VEHICLES IN WARM WEATHER STATES, BUT GM IS NOT HONORING THIS DEFECT IN ALL STATES. IT HAS BEEN AN UNSEASONABLY HOT SUMMER, SO ALL STATES HAVE HOT WEATHER. GM TOLD ME THIS IS VIN SPECIFIC, BUT IF THIS IS A DEFECT ON A PART, WHY ISN'T IT PART SPECIFIC. MY CAR IS LEAKING GAS AND COULD START A FIRE AT ANY MOMENT AND YET GM DOES NOT SEE THIS AS AN ISSUE. MANY OTHER SATURN/GM OWNERS HAVE POSTED ABOUT THIS DEFAULT AND HAVE BEEN DENIED ANY COVERAGE BY GM. HOW CAN THIS NOT BE AN ISSUE FOR EVERY STATE, WHEN OWNERS IN EVERY STATE THAT OWN A SATURN OR OTHER GM MODEL ARE HAVING THE SAME ISSUE? I AM TAKING MY SATURN TO A GM DEALERSHIP, AND HAVE TO HAVE THEM DEAM THIS AS A DEFECT. SO, THE COMPANY THAT WILL LOOSE MONEY IF THEY HAVE TO FIX THIS FOR FREE IS DETERMINING IF THIS IS AN ITEM THAT QUALIFIES? THIS IS A CONFLICT OF INTEREST AND A RECALL SHOULD BE POSTED FOR THE SAFETY OF ALL GM OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417727August 5, 2011
ELECTRICAL SYSTEM
AFTER INSERTING THE KEY INTO THE IGITION TO START THE CAR, THE KEY BECOMES JAMMED IN THE IGITION. THE REPAIRMAN WAS UNABLE TO TURN OFF THE ENGINE. HE HAD TO TAKE A LOOSE MY ENTIRE STEERING COLUMN TO REMOVE THE IGITION SWITCH TO TURN OFF THE CAR. NOW THE IGITION LOCK AND SWITCH HAS TO BE REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417071August 4, 2011
STEERING
SATURN 2005 ION 3 WITH INTERMITTENT LOW POWER LIGHT AND FUNCTION AND LOSS OF POWER STEERING GOES OUT WHILE DRIVING.AFTER TURNING CAR OFF TURN BACK ON AND LIGHT FOR LOW POWER OFF AND POWER STEERING LIGHT OFF RESUMES NORMALLY...HAPPENING MORE FREQUENT HAVE SEEN NUMEROUS COMPLAINTS ONLINE, CONTACTED SATURN AND TO GO TO DEALER FOR DIAGNOSTIC TEST WHICH HAVE HAD IN PAST WITH NO CODES??/SHOULDN'T BE MY EXPENSE AND RECALL FOR MY MODEL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417142August 4, 2011
ELECTRICAL SYSTEM
THE KEY OF MY SATURN ION WILL NOT COME OUT WHEN THE VEHICLE IS SHUT DOWN. WHEN THE VEHICLE IS STOPPED AND IN PARK, THE KEY TURNS BACK TO OFF BUT WILL NOT COME OUT. THIS IS THE SECOND IGNITION SWITCH WE'VE HAD PUT IN THIS CAR, AND THERE ARE LITERALLY THOUSANDS OF PEOPLE THAT THIS IS HAPPENING TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416631August 2, 2011
STEERING
STEERING LOCKS UP IN LOW SPEED TURNS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416382July 31, 2011
LATCHES/LOCKS/LINKAGES
2006 SATURN ION 2, THE KEY STUCK IN THE IGNITION SWITCH, IN THE RUN POSITION. I COULD NOT SHUT THE CAR OFF. I HAD TO DISENGAGE THE FUSE FROM THE IGNITION ASSEMBLY TO SHUT THE CAR OFF. THIS PROBLEM, AFTER MUCH ON-LINE RESEARCH, IS AN ISSUE WITH SATURNS FROM 2005-2007. MOST INDIVIDUALS WHO POSTED THIER ISSUES ONLINE NOTED THAT THE REPAIR, THROUGH THE DEALER, WAS IN EXCESS OF $500.00. IN ADDITION, MOST INDIVIDUALS NOTED THAT THEY EXPERIENCED THE SAME PROBLEM, SIX MONTHS OR MORE AFTER REPLACING THE THE IGNITION LOCK CYLINDER, THROUGH THIER DEALERSHIP. MECHANICS ARE NOTING THAT THE ASSEMBLY IS FAULTY, IN THAT EACH TIME THE KEY IS TURNED SMALL BITS OF METAL FROM THE KEY ARE FLAKING OFF INTO THE ASSEMBLY, CAUSING IT TO LOCK UP, TYPICALLY IN THE ON POSITION. THANKFULLY, FOR ME, THIS INCIDENT OCCURRED CLOSE TO HOME. THIS VEHICLE IS NOT UNDER WARRANTY AND THE REPAIR WILL TAKE REPLACEMENT OF THE IGNITION LOCK ASSEMBLY. THIS IS SOMETHING I WILL BE DOING MYSELF, AS I DO NOT HAVE THE FUNDS TO TAKE THE VEHICLE TO A DEALERSHIP FOR REPAIR. GIVEN THE NUMBER OF COMPLAINTS LISTED ON-LINE THROUGH EDMONDS AND OTHER CONSUMER COMPLAINT SITES, I FEEL THAT SATURN/GM SHOULD BE TAKING RESPONSIBILITY FOR THE FAULTY PARTS AND A RECALL SHOULD BE ISSUED. THIS POOR ENGINEERING SHOULD NOT BE AN OUT OF POCKET EXPENSE FOR ANY CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416403July 31, 2011
STEERING
POWER STEERING FAILURE ON SATURN ION 2007 WHEN OUTSIDE TEMPS REACH HIGH THE 90'S AND TRIPLE DIGITS. TOOK VEHICLE IN TO LOCAL GM DEALER AND WAS INFORMED THERE IS NO FIX FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion