Saturn Ion Complaints

4,344 consumer complaints on file.

#10422475August 29, 2011
ELECTRICAL SYSTEM
RANDOMLY, MY 2003 SATURN ION-3 REFUSES TO START DUE TO THE WIDELY KNOWN YET UNRESOLVED IGNITION SWITCH PASSLOCK PROBLEM. THE OCCURRENCES HAVE STEADILY INCREASED IN FREQUENCY OVER THE LAST COUPLE OF YEARS. THE POTENTIAL SAFETY CONSEQUENCES OF THIS PREVALENT ISSUE ARE BEING OVERLOOKED, AND IT SHOULD BE FORMALLY INVESTIGATED. ADDITIONALLY, IT RAISES CONCERNS ABOUT FAULTINESS IN OTHER CRITICAL COMPONENTS. THE REPAIR COSTS ARE UNFAIR TO US CONSUMERS FOR THIS ADMITTEDLY FAULTY PART; IT SHOULD BE HANDLED BY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422481August 29, 2011
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION, CAR WILL NOT TURN OFF. KEY WILL ONLY TURN ON. CAR IS AT GM DEALER NOW AWAITING REPAIRS. THEY SAY IT NEEDS A NEW CYLINDER HOUSING, CYLINDER AND KEY. CAR HAS 57,800KM. ALSO IN THE PAST THE CAR SLIPPED OUT OF GEAR (1ST) EVEN WHEN THE EMERGENCY BRAKE IS ENGAGED. THE FIRST TIME IT ROLLED DOWN A DRIVEWAY AND HIT THE MAIL BOX, WHICH DAMAGED TO BACK BUMPER. DEALER WOULD NOT CHECK INTO IT. CLAIMED IT WAS DRIVER ERROR. BS I HAVE DRIVEN A STANDARD VEHICLE FOR 35 YEARS IN HILLS. THIRD PROBLEM IS THE GEARS. THEY ARE TOO TIGHT. ALWAYS WAS DIFFICULT TO PUT INTO GEAR, SOMETIMES TO PUT IT INTO FIRST ONE MUST PUT IT IN REVERSE FIRST THEN PUT INTO 1ST GEAR. WHAT KIND OF NONSENSE IS THAT? COMPLAINED TO DEALER WITHIN THE FIRST YEAR. DEALER SAID OTHER CUSTOMERS HAVE COMPLAINED ABOUT THE TIGHT GEARS BUT THAT WAS THE WAY IT WAS BUILT AND TO WAIT AND SEE IF IT NATURALLY BECAME EASIER. FROM RESEARCHING THE INTERNET THE KEY GETTING STUCK AND NOT TURNING OFF APPEARS TO BE A COMMON PROBLEM. A RECALL SHOULD BE ISSUED AND GM SHOULD PAY FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421603August 26, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 SATURN ION. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH IN RAINY WEATHER CONDITIONS WITH THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD CAUTIOUSLY AND THERE WERE SEVERAL ATTEMPTS TO ACTIVATE THE WINDSHIELD WIPERS HOWEVER, THEY WOULD NOT OPERATE. THE CONTACT WAS ABLE TO RESUME AFTER THE RAIN SUBSIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 09/28/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421596August 26, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN ION 3. THE CONTACT STATED THAT THE KEY HAD BECOME STUCK IN THE IGNITION AND THE VEHICLE WOULD NOT START. THE CONTACT WAS ABLE TO TURN THE KEY BUT THE VEHICLE WOULD NOT START AND THE DOORS WOULD NOT OPEN OR UNLOCK. THE VEHICLE WAS NOT INSPECTED. THE CONTACT SPOKE WITH THE DEALER AND WAS TOLD THAT THE FAILURE WAS COMMON BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423368August 25, 2011
STEERING, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
DRIVING WITH TRAFFIC, THE CAR DIES AND THE STEERING GETS VERY HARD TO TURN THEN BATTERY LIGHT COMES ON. CAR WILL RESTART WITH NO FURTHER PROBLEMS. THIS WILL HAPPEN AT LEAST ONCE A WEEK. TOOK TO THE DEALER THEY FIXED THE GAS TANK LEAK AND OTHER RECALL PARTS. THIS CONTINUES TO HAPPEN ALMOST CAUSED SEVERAL ACCIDENTS. DO NOT KNOW IF IT IS THE STEERING OR ELECTRICAL. IT DOESN'T MATTER WHAT SPEED YOUR GOING OR IF YOUR GOING STRAIGHT OR TURNING. PLEASE LOOK INTO THIS PROBLEM. I HAVE HAD THE BATTERY CHECKED THE THERMOSTAT, CHECKED THE FUSE BOX CHECKED. THE DEALER CHECKED AND FIXED THE OTHER 3 THINGS FROM RECALL AS STATED. THE IGNITION SOMETIMES GETS STUCK WHEN THE STEERING GOES OUT YOU CAN NOT GET THE KEY TO DO ANYTHING UNTIL YOU TURN THE STEERING WHEEL THAT HAS NO POWER THEN YOU CAN RESTART THE CAR. ALSO THE CAR HEAT GAUGE NEVER GOES ABOVE HALF WAY SO CAR IS NOT OVER HEATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421282August 24, 2011
ELECTRICAL SYSTEM
POWER STEERING AND IGNITION PROBLEM. WENT IN TO HAVE THE POWER STEERING CHECKED THEN THE IGNITION FAILED ON ME AND THE COMPUTER IN THE ENGINE WENT NUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422111August 24, 2011
POWER TRAIN
MY SATURN ION HAS DEVELOPED A TRANSMISSION PROBLEM AND I CALLED GM AND RECEIVED A SPECIAL REQUEST NUMBER AND 48 HOURS LATER WAS CONTACTED AND AFTER ANSWERING A FEW QUESTIONS I WAS TOLD THAT MY CAR DID NOT QUALIFY FOR ANYTHING. THE REASON THEY GAVE WAS BECAUSE THE CAR HAS A SALVAGE TITLE. I HAD THE CAR INSPECTED BY THE STATE OF MN AND NOW HAVE A PRIOR SALVAGE TITLE. THE DAMAGE TO THE CAR WAS COSMETIC AND HAS NOTHING TO DO WITH THE POOR TRANSMISSION THAT GM SOLD TO THE PUBLIC. SINCE THEN I HAVE HEARD NOTHING BUT BAD NEWS STORIES ABOUT THIS TRANSMISSION--SOMEONE NEEDS TO BE ACCOUNTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421393August 24, 2011
STEERING
2007 SATURN ION, BOUGHT USED 2 MONTHS AGO. 47K MILES. POWER STEERING FAILED MANY TIMES WHILE PARKING CAR, ESPECIALLY PARALLEL PARKING. LAST WEEK, AN AUDIBLE ALARM SOUNDED, AND THE MESSAGE READ "POWER STEER"OR "PWRSTEER", CANT REMEMBER WHICH, AND ALARMED (DINGED) ALL THE WAY HOME. HAD ABSOLUTELY NO POWER STEERING ON WINDING ROAD. MANUAL STATES TO HAVE REPAIR FACILITY CHECK AUTO. STEERING FLUID WAS FULL. NEXT TIME WE STARTED THE CAR TO DRIVE IT TO REPAIR FACILITY, ALARM DIDN'T SOUND AND STEERING SEEMED FINE. ION WAS CHECKED FOR "CODES" AND NONE WERE FOUND ON CODE READER,AND TECH WAS UNABLE TO DUPLICATE PROBLEM. STILL HAVE PROBLEMS WITH STEERING WHEN TRYING TO PARALLEL PARK. NO ALARM OR TOTAL LOSS OF POWER STEERING AGAIN, YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421258August 23, 2011
SEAT BELTS
MY 2007 SATURN ION 2 PASSENGER SEAT BELT KEEPS MALFUNCTIONING. WHEN MY PASSENGERS BUCKLE UP, THE SEAT BELT WILL NO RELEASE WHEN THEY ARE TRYING TO EXIT THE VEHICLE WHEN I STOP.I AM AFRAID THAT IF THERE IS AN ACCIDENT THAT THE PERSON WILL BE TRAPPED. ALSO WHEN SOMEONE IS BUCKLED, THE SEAT BELT BUZZES AND DOES NOT STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421107August 23, 2011
STEERING
DRIVING ON HIGHWAY IN MY 2006 SATURN ION. HER A "BEEP" NOTIFICATION FROM THE DASH AND SIMULTANEOUSLY, I LOST ALL POWER STEERING. WARNING ON DASH STATED "PWR STRNG". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420568August 23, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2006 SATURN ION. CONSUMER STATES DIFFICULTY STARTING VEHICLE AND ODOR OF GASOLINE *TGW THE CONSUMER TOOK THE VEHICLE TO HIS LOCAL MECHANIC AND HE TRACED THE PROBLEM TO THE AREA OF THE FUEL PUMP. UPON FURTHER RESEARCH, THE MECHANIC FOUND THE A RECALL RELATED TO THE PROBLEM. THE CONSUMER THEN TOOK THE VEHICLE TO THE DEALER, BUT WAS INFORMED THE VEHICLE DID NOT QUALIFY FOR RECALL #09V419000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420971August 22, 2011
STEERING
MY POWER STEERING JUST FAILS ON ME WHILE DRIVING. IT IS VERY DANGEROUS AND I CANT BELIEVE NOTHING IS BEING DONE ABOUT THIS. I CALLED SATURN AND THERE IS A SPECIAL WARR. IF YOU HAVE LESS THEN 100,000 MILES. I HAVE 112,000 SO I HAVE TO PAY FOR IT. I DON'T SEE WHY WHEN ALL THESE PEOPLE ARE REPORTING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421079August 22, 2011
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
I WAS SMELLING GASOLINE IN MY GARAGE AND TOOK MY CAR TO MY LOCAL GM DEALER. THEY CONFIRMED THAT IT WAS A CRACKED FUEL PUMP IN MY 2006 SATURN ION REDLINE. THIS WAS A RECALL (NHTSA RECALL ID NUMBER: 09V419000), BUT DID NOT INCLUDE MY VIN NUMBER, SO IT COST ME $576 OUT OF POCKET FOR THIS REPAIR. THE RECALL NEEDS TO BE EXPANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421828August 21, 2011
STEERING
WHEN ATTEMPTING TO TURN A CORNER THE ELECTRONIC POWER ASSIST STEERING DID NOT RESPOND AND THE VEHICLE CONTINUED TO TRAVEL STRAIGHT INSTEAD OF TURNING THE CORNER. THIS RESULTED IN STRIKING THE MEDIAN AND A TREE LEAVING ME FACING ON COMING TRAFFIC. FORTUNATELY THERE WAS NO ON COMING TRAFFIC.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10420876August 21, 2011
EQUIPMENT
AFTER WORK I DROVEHOME AND WHEN I WAS READY TO GET OUT OF CAR MY CAR WOULD NOT TURN OFF. AFTER TAKING IT TO A MECHANIC I WAS TOLD I NEED A NEED A NEW IGNITION SWITCH, HOUSING UNIT AND NEW KEYS. AFTER RESEARCHING ON THE WEB THERE ARE HUNDREDS IF NOT THOUSANDS WITH THE EXACT SAME COMPLAINT. I FEEL THERE NEEDS TO BE A RECALL ON THIS. THIS IS A SAFETY ISSUE. AFTER READING THE COMPLAINTS APPARENTLY SATURN OR GM DOES NOTHING ABOUT THIS. DOES SOMEONE HAVE TO DIE INORDER FOR THIS TO CHANGE? SO NOW I HAVE TO PULL THE FUSE AND DISCONNECT THE BATTERY IN ORDER FOR MY CAR TO STOP RUNNING. MY KEY IS STILL IN THE IGNITION, AND HAVE TO KEEP MY DOORS UNLOCKED BECAUSE NOW I HAVE NO KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420898August 21, 2011
STEERING
IN MAY 2009, MY POWER STEERING WENT OUT ON MY 2006 SATURN ION IN THE MIDDLE OF STEERING. WHEN I TURNED MY CAR OFF AND WOULD START BACK UP THE CAR IT WOULD WORK. EVERY TIME IT WOULD TURN OFF, MY CAR WOULD BE DIFFICULT TO DRIVE AND IF I WAS IN THE MIDDLE OF A TURN, ALMOST WAS HIT BECAUSE I WAS UNABLE TO TURN FAST ENOUGH. I HAD AN EXTENDED WARRANTY ON MY CAR, HAD TO PAY $100 TO HAVE IT FIXED. NOW 2 YEARS LATER, 40,0000 MILES HERE IS IT DOING IT AGAIN. IT COST ALMOST $800 TO GET THIS REPAIRED. WHY SHOULD THIS BE FAILING EVERY COUPLE OF YEARS. WHEN IT STARTED AGAIN TODAY, I WAS COMING DOWN A MOUNTAIN AND ALMOST WENT OFF THE EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420069August 18, 2011
STEERING, STEERING:HYDRAULIC POWER ASSIST SYSTEM
I HAVE A 2007 SATURN ION. TODAY I WAS SIMPLY DRIVING DOWN THE STREET, A CHIME IN MY CAR WENT OFF AND IT DISPLAYED "PWR STR", AND I NO LONGER HAD POWER STEERING. LUCKILY I WAS ALREADY PULLING INTO A PARKING LOT SO I WAS GOING SLOW. THIS *MUST* BE RECALLED!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419923August 17, 2011
FUEL SYSTEM, GASOLINE
GASOLINE LEAKING FROM UNDER THE CAR. USED DEALER SHIP DRIVE TIME DID NOT TELL ME ABOUT THE RECALL BEFORE THEY SOLD ME THE CAR, EVEN THOUGH THEY WERE AWARE OF THE RECALL THAT HAD BEEN IN PLACE FOR 4-5 MONTHS! I HAVE A CHILD THAT WAS WITH ME IN THE CAR WHEN THE GAS STARTED LEAKING, THE CAR COULD HAVE CAUGHT ON FIRE. DRIVE TIME SHOULD HAVE TOLD ME ABOUT THE PROBLEM, BUT INSTEAD THEY RISKED MY LIFE AND MY DAUGHTERS. THEY ONLY CARE ABOUT MONEY!! GM IS GOING TO TRY TO FIX PROBLEM, DUE TO RECALL. DRIVE TIME IS STILL TRYING TO CHARGE ME MY CO-PAY FOR HAVING MY CAR LOOKED AT, BUT YET WON'T COVER ME WITH A RENTAL CAR CAUSE IT FALLS UNDER THE MANUFACTURE WARRANTY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419641August 16, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE WHILE DRIVING IN INCLIMENT WEATHER, HE NOTICED THAT THE WINDSHIELD WIPERS WOULD NOT OPERATE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420243August 15, 2011
FUEL SYSTEM, GASOLINE
VEHICLE STARTED TO HAVE A STRONG ODOR OF GASOLINE, I CHECKED WITH MY DEALERSHIP ABOUT MY WARRANTY AND IT EXPIRED JUNE 2011. I TOOK THE CAR TO LOCAL REPAIR SHOP AS IT WAS UNSAFE TO DRIVE. THEY DISCOVERED THE FUEL PUMP MODULE WAS LEAKING FUEL (AS IN BUBBLING AROUND THE TOP OF THE TANK). THE VEHICLE WAS REPAIRED ALTHOUGH THE FIRST TWO PARTS SHIPPED IN WERE BROKEN UPON ARRIVAL AT THE SHOP. I WAS PROVIDED WITH A COPY OF THE SPECIAL COVERAGE BULLETIN #09275A ADDRESSING THIS EXACT FAILURE. MY VIN FALLS WITHIN THE PARAMETERS BUT MY LOCATION (VIRGINIA) DOES NOT. THE APPROVED STATES ALL APPEAR TO BE SOUTHERN, HOT, STATES. THE RECENT TEMPS IN NORTHERN VIRGINIA/ DC AREA HAS BEEN VERY HOT OVER THE LAST TWO MONTHS. I FEEL THAT GM SHOULD REIMBURSE ME FOR THE REPAIR COSTS OR AT LEAST THE COST OF THE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn Ion