Saturn Aura Complaints

1,444 consumer complaints on file.

#11024630September 20, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT A VERY STRONG FUEL ODOR WAS PRESENT EVERY TIME THE GARAGE DOOR WAS OPENED. THE CONTACT STATED THAT THE ODOR WAS PRESENT FOR APPROXIMATELY THREE WEEKS, BUT HAS INTENSIFIED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022615September 11, 2017
STEERING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE STEERING WHEEL LOST POWER INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022548September 10, 2017
ELECTRICAL SYSTEM, ENGINE
I WAS HAVING TROUBLE WITH MY ENGINE LIGHT COMING ON AND REDUCED ENGINE POWER AND TRACTION CONTROL OFF AND THROWING CODES. MOSTLY 0641, 0107, 0106 AND 1682. I HAVE A CODE READER AND WAS ALWAYS ABLE TO CLEAR THEM. I THEY CAME BACK RIGHT AWAY I WOULD DISCONNECT THE NEGATIVE CABLE AND THAT WOULD SEEM TO WORK. SOMETIMES I WOULD DRIVE FOR A COUPLE WEEKS TO A MONTH OR TWO WITH NO PROBLEMS. THEN ON AUG. 21, 2017 THE ENGINE LIGHT CAME ON AGAIN AND I HAD A HARD TIME GETTING IT STARTED AGAIN. WHEN I DID IT WAS RUNNING ROUGH. SO I DROVE IT TO MY LOCAL DEALER, THEY RESET THE CODES AND UPDATED THE ECM. THE NEXT NIGHT I WAS DRIVING, CAR WAS RUNNING SMOOTH, NO PROBLEMS. I PULLED INTO A PARKING LOT AND THE ENGINE LIGHT AND REDUCED POWER AND TRACTION OFF WARNING CAME ON. IT WAS RUNNING ROUGH AND STALLED. I TRIED TO RESTART IT AND THE WAS A FAIRLY LOUD NOISE FROM UNDER THE HOOD. THERE WERE CODES SET 1682, 0452, 0641, AND 0107. I TRIED TO CLEAR THEM WITH MY CODE READER BUT THEY WOULDN'T CLEAR. I UN DID THE NEGATIVE CABLE AND THAT DIDN'T WORK. I TRIED TO RESTART THE CAR AND ALL I GOT WAS A MILD CLICKING SOUND I NOTICED A BURNING SMELL FROM UNDER THE HOOD, SO I THOUGHT THE ECM BURNT UP. SINCE I WAS UNABLE TO GET IT STARTED I CALLED A TOW TRUCK AND HAD IT TOWED BACK TO THE DEALER. THE NEXT DAY THE WHEN I CONTACTED THE DEALER THEY ASKED ME IF I WANTED TO HAVE THE REPAIRS NEEDED FROM THE PREVIOUS DAY DONE. NONE OF THE NOTED REPAIRS HAD ANYTHING TO DO WITHE THE CAR DYING. I TOLD THEM TO JUST FIGURE OUT WHY THE CAR WILL NOT START. WHILE THEY WERE WORKING ON IT I CALLED GM OWNER ASSISTANCE BECAUSE AT THIS POINT I HAD SOME FEELINGS OF MISTRUST. THE DEALER CALLED ME AFTER 3 HOURS AND TOLD ME THEY WERE NOT GOING TO CHARGE ME THE SERVICE FEE AND MY ENGINE WAS SEIZED. I WAS FLABBERGASTED. I ASKED THEM HOW COULD THE ENGINE JUST SEIZE UP WITH NO WARNING. I
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022113September 7, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHEN ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND HAD TO BE JUMPSTARTED EVERY TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT, DUE TO A FAULT IN THE WIRING HARNESS, THE RADIO WAS UNABLE TO SHUT OFF AND DRAINED THE BATTERY. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE CONTACT WAS PROVIDED THE NUMBER TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020868August 31, 2017
AIR BAGS, SERVICE BRAKES
TAKATA RECALL: GRANDDAUGHTER HAD A COLLISION 26 AUG 17, WHEN SHE APPLIED THE BRAKES THEY TRAVELED ALL THE WAY TO THE FLOORBOARD AND THE AIRBAGS FAILED TO DEPLOY. SHE WAS TRAVELING WEST AT 30MPH ON ARBROOK BLVD TO THE BOWEN RD INTERSECTION WHEN A CAR IN FRONT OF HER CHANGED LANES. SHE BRAKED TO AVOID THE CAR BUT COLLIDED INTO THE REAR END OF THE VEHICLE IN FRONT OF HER. BRAKE APPLY SENSOR (BAS) "AND DISABLEMENT OF CRASH AVOIDANCE FEATURES SUCH AS.... AND PANIC BRAKING ASSIST FEATURES." USAA AUTO CLAIM # 014301086-7103-8, POLICE REPORT: 2017 - 08380314, NHTSA # 14V252000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11018811August 22, 2017
SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THE TAIL LAMPS REMAINED ILLUMINATED UNTIL THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE OPERATED AS INTENDED UNTIL SERVICED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL) AT DUNN CHEVROLET BUICK LOCATED IN OREGON, OHIO. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016344August 19, 2017
ENGINE
ENGINE TIMING CHAINS PROBLEM. MY CAR ONLY HAD 18,800 MILES ON IT WHEN THE CHECK ENGINE LIGHT CAME ON. TOOK IT TO A DEALER AND WAS TOLD I HAD TO SPEND 2000 DOLLARS ON HAVING THE TIMING CHAINS REPLACED. THE DEALER SAID IT WAS A COMMON PROBLEM WITH THIS ENGINE. GM WOULD NOT HELP BECAUSE MY CAR WAS JUST ABOUT 10 YEARS OLD. THE OIL WAS CHANGED ALONG WITH THE FILTER EVERY 3,000 MILES BY A DEALER . WHEN IT WAS REPAIRED THE MECHANIC SAID IT WAS MISSING THE CAMSHAFT THRUST WASHERS. GM DIDN'T CARE THE TIRES WERE OUTLASTING A TIMING CHAIN THAT SHOULD BE GOOD FOR OVER 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015017August 14, 2017
ELECTRICAL SYSTEM
WHILE DRIVING AND AT SPEEDS BETWEEN 35 MPH AND 55 MPH THE CAR SHUTS OFF LIKE THE IGNITION WAS TURNED OFF AND WHEN PUT IN TO NATURAL WHILE STILL MOVING TRY TO START CAR AND IT WON'T CRANK, IT IS DIFFICULT TO GET THE CAR OFF THE ROAD AND STOPPED. CAR IS NOW IN PARK, TRY TO START AND THE ENGINE WILL NOT CRANK, NEEDS TO SET FOR 30 OR SO MINUTES AND NOW WILL CRANK. I REPLACED THE IGNITION RELAY BUT DID NOT FIX THE PROBLEM. THIS HAS HAPPENED TO ME 6 TIMES IN THE PASS 4 WEEKS. NO DOCUMENTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014085August 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TAKATA RECALLS. THE SERVICE ESC AND TRACTION OFF INDICATOR LIGHT KEEP COMING ON. SEVERAL MONTHS AGO, AS I WAS DRIVING HOME THE DASH BOARD LIGHTS WENT OFF AND CAME BACK ON. EVEN THE SPEED ODOMETER ACTED UP. SEVERAL MONTHS AGO, THE CAR WOULD NOT REVERSE,IT MADE A SOUND WHEN I DID BACKED BACK. NOW, EVERY TIME I PUT GAS IN MY CAR, I HAVE TO KEEP PUMPING THE GAS PEDDLE AS I'M TURNING THE KEY TO START IT UP. THE RIGHT FRONT AND SIDE SIGNAL LIGHTS DON'T DON'T DON'T WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012222August 1, 2017
SERVICE BRAKES
WHEN GOING DOWN ROAD BREAK LIGHTS ARE ON. WHEN PRESS BREAK PEDAL BREAK LIGHTS GO OFF. THIS IS SIMILAR TO RECALL CAMPAIGN 14V252000 BUT MY VIN IS NOT LISTED IN THE RECALL. WITH THIS I AM GETTING WARNING OF SERVICE ESC THEN SERVICE TRACTION AND MY TRACTION CONTROL LIGHT WILL STAY ON THE DASH. DURING THESE TIMES THE VEHICLE WILL SHIFT ERRATICALLY, UP SHIFTING AND DOWN SHIFTING AT INCORRECT TIMES. THIS MAKES IT DIFFICULT SOMETIME TO CONTROL THE VEHICLE. THE BREAK LIGHT HAPPENS AT ANY SPEED. THE ERRATIC SHIFTING HAPPENS MOSTLY WHEN VEHICLE IS GOING GREATER THAN 35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011606July 31, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THIS MORNING LEAVING WORK AFTER COMING TO A STOP, WHEN MAKING A RIGHT TURN TO RE-ENTER TRAFFIC HALFWAY THROUGH THE TURN THE POWER STEERING WENT COMPLETELY OUT NEARLY CAUSING ME TO HIT AN VEHICLE TURNING LEFT ONTO THE SAME STREET I WAS EXITING. THE POWER STEERING LIGHT ILLUMINATED ON THE DASH FOR NOT NEARLY FIVE SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011756July 31, 2017
SERVICE BRAKES, POWER TRAIN
I CAN NOT GET SERVICE WITHOUT MAKING MULTIPLE TRIPS TO THE DEALER AS REQUIRED BY GM TO INSTALL A PART THAT IS KNOWN TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011768July 31, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT DISCOVERED FUEL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (PEARSON BUICK/GMC IN SUNNYVALE, CALIFORNIA) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011244July 28, 2017
FUEL/PROPULSION SYSTEM
WHEN PARKING AFTER A DRIVE OF ANY LENGTH, STRONG GASOLINE ODOR FROM TANK AREA. AFTER RESEARCH, FOUND IT IS A COMMON FUEL PUMP PROBLEM THAT WAS IN FACT RECALLED ON THE SATURN ION OF THE SAME YEAR MODEL. TO DATE NO RECALLS OR TSB'S HAVE BEEN ISSUED. I FEEL THIS IS VERY DANGEROUS AND WOULD LIKE TO HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011128July 27, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING APPROXIMATELY 25 MPH APPROACHING A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED NORMALLY AFTER A FEW MINUTES. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED THREE OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (AXEL ROD BUICK/GMC IN PARMA, OHIO) WHERE IT WAS DIAGNOSED THAT THE TOTAL CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010335July 24, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE ATTEMPTING TO SHIFT INTO THE PARK POSITION, THE VEHICLE FAILED TO SHIFT. THE CONTACT CALLED AN UNKNOWN DEALER WHO CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V460000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006458July 19, 2017
POWER TRAIN, UNKNOWN OR OTHER
WHILE MY DAUGHTER WAS DRIVING ON A CITY STREET UTICA ROAD AND GRATIOT IN ROSEVILLE MI THE ENGINE SHUT OFF WITHOUT ANY WARNING. LUCKILY NO ONE WAS BEHIND THE CAR WHEN IT SHUT OFF OR ON THE FREEWAY AT THE TIME OR IT COULD HAVE BEEN A BAD SITUATION OR ACCIDENT. THE CAR WOULD NOT START BACK UP JUST CLICKING IN IGNITION WHEN TURNING KEY IN THE IGNITION. HAD TO CALL FOR A TOW AT 10PM. SHOP SAID SOMETHING WENT WRONG WITH TIMING CHAIN AND COMPRESSION TEST SHOWED NO COMPRESSION IN CYLINDER 4 POSSIBLY BENT VALVES. I RECENTLY RECEIVED A LETTER FROM GM REGARDING A CONDITION WHEN INCREASED RESISTANCE IN THE BODY CONTROL MODULE RESULTING IN VOLTAGE FLUCTUATIONS OR INTERMITTENCY IN THE BRAKE APPLY SENSOR DATED MARCH 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006257July 18, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE THE VEHICLE WAS PARKED IN A PARKING LOT, THE CONTACT DETECTED A FUEL ODOR. THE CONTACT CHECKED UNDERNEATH THE VEHICLE, BUT DID NOT SEE A FUEL LEAK. IN ADDITION, WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S HUSBAND, A MECHANIC, CHECKED THE CODE THAT READ LARGE EVAP LEAK. THE VEHICLE WAS TAKEN TO AUTO ZONE (LOCATED ON MAIN ST IN COLONY, TX). THE SALESPERSON PRINTED A LIST OF EIGHTEEN DIFFERENT EVAP LEAKS THAT COULD BE THE CAUSE OF THE FAILURE. THE CONTACT TOOK THE VEHICLE TO HUFFINES CHEVROLET (LOCATED IN LEWISVILLE, TX) WHERE IT WAS DIAGNOSED THAT THE CAM VALVE GASKET FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE FUEL TANK AND THEY WOULD HAD TO DROP THE FUEL TANK TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006269July 18, 2017
AIR BAGS
AT ABOUT 80K MILES THE PASSENGER AIRBAG OCCUPIED LIGHT WOULD ALTERNATE BETWEEN ON AND OFF WHILE DRIVING. AT ABOUT 93K MILES THE SERVICE AIRBAG LIGHT COMES ON AND THE SERVICE AIRBAG MESSAGE ON THE INFORMATION CENTER IS ON. RESET THE MESSAGE AND THE RED SERVICE AIRBAG LIGHT REMAINS "ON". THE PASSENGER SEAT OCCUPIED LIGHT INDICATES "OFF".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006281July 18, 2017
UNKNOWN OR OTHER
CAR WILL NOT PASS SMOG DUE TO CODE P0017 SO I TOOK IT TWICE FOR REPAIR AND CHECK ENGINE LIGHT IS STILL ON. TECH SAID AN ENGINE FLUSH MAY FIX THE PROBLEM BUT IT DIDN'T WORK SO THE NEXT THING IS THE CRANK SHAFT TIMING CHAINS WHICH WILL COST OVER $2,000 TO FIX. CAR HAS LESS THAN 93,000 AND I HAVE SEEN ALOT OF COMPLAINTS FOR THE SAME ISSUE. WILL A RECALL BE ISSUED SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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