Saturn Aura Complaints

1,444 consumer complaints on file.

#11005260July 14, 2017
STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS TURNING THE OPPOSITE DIRECTION FROM WHAT THE CONTACT WOULD TURN. IN ADDITION, THE STEERING WHEEL WAS SHAKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND INFORMED NO RECALLS WERE ON THE VEHICLE AND CONTACT ED DAVID STANLEY CHEVROLET DEALER AT (405) 632-3600 TO DO A DIAGNOSTIC TEST. THE APPROXIMATE FAILURE MILEAGE WAS 138,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004299July 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE FAILED TO FULLY ENGAGE IN PARK. THE CONTACT HAD TO FORCE THE GEAR SHIFTER IN ORDER FOR THE VEHICLE TO FULLY ENGAGE IN PARK. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY SIX MONTHS AND WAS BECOMING WORSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002971July 4, 2017
ELECTRONIC STABILITY CONTROL (ESC)
MY SATURN AURA TRACTION CONTROL AND ESC LIGHTS CAME ON. THE BRAKE LIGHT WOULD BE ON EVEN WHEN I AM NOT BRAKING. THIS HAPPENS WHEN NORMAL DRIVING IS TAKING PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002867July 3, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, WHEELS
TAKATA RECALL THERE IS SOMETHING WRONG WITH THE STRUCTURE OF THE CAR THERE IS RATTLE/VIBRATION WHEN GOING OVER 50 MPH. CAR HAS BEEN MAINTENANCE TWICE IN THE PAST 2 YEARS FOR ELECTRICAL AND BREAK PAD REPLACEMENT AND I'M STILL HAVING A VIBRATION AND RATTLE SOUND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995212June 14, 2017
POWER TRAIN
35R WAVED PLATE BROKE AND DAMAGED TRANSMISSION INTERNAL COMPONENTS. ALSO DAMAGED TEAMS CASE. INDEPENANT SHOP SUGGESTED I TAKE THI CAR TO GM DEALER AS THIS IS HAPPENING ON OTHER VEHICLES WITH 6 SPEED ELECTRONIC CONTROLLED TRANSMISSIONS. GM DEALER TOLD ME THERE WAS A SERVICE ACTION AGAINST THIS TRANSMISSION WITH A 6 CYLINDER ENGINE, BUT MY CAR HAS A 4 CYLINDER ENGINE AND GM COULD NOT OFFER ANY ASSISTANCE.. GM CUSTOMER SERVICE REPRESENTATIVE SUGGESTED I CONTACT NHTSA WITH MY CONCERN OF DEFECTIVE TRANSMISSION IN VEHICLE. MY CAR HAS 41883 MILES AT TIME OF TRANSMISSION REPLACEMENT. WHEN WAVED PLATE SHATTERED, I WAS DRIVING ON I-94 WEST BOUND AT 55 MPH, CAUSING THE VEHICLE INTO LUMP MODE AS I BRAKED FOR TRAFFIC. I WAS FORTUNATE THAT I WAS NOT HIT BY THE PICK UP TRUCK BEHIND ME AS HE CHANGED LANES TO PASS.. CAR WAS REPAIRED AT GORDON CHEVROLET IN GARDEN CITY, MI 48135. CUSTOMER NUMBER 2440373, INVOICE NUMBER 21573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993477June 6, 2017
STEERING
TL* THE CONTACT OWNS A 2007 SATURN AURA. WHILE DRIVING AND MAKING LEFT OR RIGHT TURNS, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,826.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992256May 30, 2017
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY TRUNK BUTTON ONLY WORKS ON OCCASIONS AND 2 OF MY DOOR WON'T LOCK OR UNLOCK IF IT'S HOT OUTSIDE. IF IT'S COLD ALL MY DOORS WORK. IT'S CRAZY! I HAVE TO WALK AROUND MY CAR LOCKING ALL MY DOORS. ALTHOUGH LOCKED OR NOT THE ALARM WILL GO OFF. I HAVE HAD TO CHANGE MY WATER PUMP 2 TIMES IN THIS CAR. I TOOK IT IN FOR BRAKES & THEY'RE SAYING IT NEEDS TO BE CHANGED AGAIN! THERE'S NO WAY I SHOULD BE DOING THIS. THE WATER PUMP WAS CHANGED TWICE BY AN ACTUAL DEALERSHIP. THIS CAR HAS SERIOUS ISSUES ESPECIALLY IN THE HEAT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992091May 29, 2017
POWER TRAIN
YIELDING ONTO A HIGHWAY, VEHICLE SUDDENLY FELT LIKE IT HAD NO FORWARD MOMENTUM WHEN APPLYING GAS BUT CORRECTED ITSELF. NEXT, TRAVELING ON A HIGHWAY, THE TRANSMISSION FELT LIKE IT WAS IN NEUTRAL. ONCE PULLED OVER AND RESTARTED, THERE WAS NO 3RD, 5TH OR REVERSE GEAR. VEHICLE HAD TO BE TOWED. MASSIVELY EXPENSIVE TRANSMISSION REBUILD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990876May 22, 2017
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 SATURN AURA. THE CONTACT STATED THAT THERE WAS AN INTERMITTENT FAILURE IN WHICH THE VEHICLE FAILED TO SHIFT, AND THE TRANSMISSION AND ENGINE WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE DTC INDICATED A FAILURE WITH THE TRANSMISSION MODULE. THE CONTACT REPLACED THE MODULE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V224000 (POWER TRAIN) AND 12V460000 (POWER TRAIN); HOWEVER, THE CONTACT EXPERIENCED THE SAME FAILURES RELATED TO THE RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985715May 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE FIRST SIGN OF PROBLEMS WAS WHILE DRIVING THE AUTOMATIC LOCKS STARTED LOCKING AND UNLOCKING THEMSELVES. THIS WOULD HAPPEN OFF AND ON WITH IT LOCKING AND UNLOCKING VERY QUICKLY AND REPEATEDLY, CEASING AND THEN STARTING IT AGAIN FORAPPROXIMATELY 2 OR 3 DAYS. THEN IT WOULD STOP ALL TOGETHER FOR 3 OR 4 DAYS MAYBE A WEEK AND THEN REPEAT THE SAME PATTERN. I ALSO NOTICED A COUPLE OF TIMES WHILE MY CAR WAS PARKED IN MY DRIVEWAY THE BRAKE LIGHTS WOULD BE ON. I'M NOT SURE IF THEY WENT OFF WHEN I PARKED MY CAR AND GOT OUT FOR THE DAY OR IF THEY JUST SUDDENLY CAME ON WHILE MY CAR WAS PARKED. I ONLY NOTICED THIS AROUND 3 OR 4 TIMES. THE MAIN EVENT WHICH BRINGS ME HERE IS I WAS DRIVING DOING AROUND 30 MILES PER HOUR ON A SIDE ROAD WHEN SUDDENLY I COULD NOT CONTROL MY STEERING EASILY. AROUND THE SAME TIME OR SECONDS AFTER MY DASH LIGHTS STARTED GOING CRAZY AND ALL OF THEM FLICKERING OFF AND ON. I IMMEDIATELY STARTED TO BRAKE MY VEHICLE TO COME TO A STOP BECAUSE IT SCARED ME. I WAS SECONDS FROM MY DESTINATION AND MY HUSBAND WAS WITH ME AND WE DECIDED VERY SLOWLY MAKE IT TO THE BANK PARKING LOT. AS I TURNED MY CAR STARTED ACTING AS IF IT WAS JUST FAILING TO RUN. MY HUSBAND SAYS THIS WAS THE TRANSMISSION. AS I TURNED AND STARTED TO BRAKE TO A STOP MY BRAKES DID NOT WORK AS THEY NORMALLY DID. ONCE STOPPED MY CAR DIED AND WOULD NOT TURN OVER. WE THOUGHT THE BATTERY DIED. WE THEN GOT A JUMP AND THE CAR DIED AGAIN THIS TIME NOT STARTING BACK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984384May 8, 2017
STEERING
POWER STEERING LEAKS, NOISY STEERING/ GRINDING SOUND... SAW A RECALL ONLINE FOR THE POWER STEERING DATED FOR 2014 HOWEVER I NEVER RECEIVED A NOTICE FOR THAT I JUST BOUGHT THIS CAR 3 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983490May 4, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2007 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK AND REVERSE POSITIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THERE WAS A PREVIOUS RECALL ON THE TRANSMISSION SHIFT AND AN EXTENDED WARRANTY, BUT THE MILEAGE ON THE VEHICLE WAS NOT COVERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981730May 1, 2017
POWER TRAIN
THERE WAS A RECALL ON THE GEAR SHIFT BOX. IT WAS SUPPOSEDLY FIXED AND CORRECTED IN DEC 2015 BY CAPITAL CADILLAC. THIS PAST FRIDAY 28 APR 2017, I WAS BACKING IN, I PUT THE CAR IN PARK. THE CAR WAS STILL MOVING SO, I PUT THE FOOT BRAKE ON. LATER, I STARTED THE CAR, IT WOULD NOT TURN BUT THE RADIO WAS ON. I THOUGHT I NEEDED A JUMP AND THAT WASN'T THE CASE, NEXT I HAD THE CAR TOWED TO CAPITOL CADILLAC WHERE I HAD THE THE RECALL DONE. PAUL FROM CAPITOL CADILLAC CONFIRMED IT WAS THE GEAR SHIFT BOX (CABLE). THE SAME ITEM THAT WAS RECALLED MALFUNCTIONED, AGAIN. THE DEALER WOULDN'T REPLACE THIS ITEM BECAUSE IT WAS 1YEAR AND 4 MONTHS OVER THE WARRANTY AND THE SPECIAL COVERAGE WARRANTY EXPIRED IN 2016. I'VE NOW INCURRED AN OUT-OF-POCKET EXPENSE DUE TO A RECALL ORDER THAT WAS HAPHAZARDLY FIXED PROPERLY 1 YEAR AND 4 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981500April 30, 2017
ELECTRICAL SYSTEM, ENGINE
MY CAR REVS UP AND STARTS TAKING OFF ON ITS OWN WHILE MY FOOTS ON THE BRAKE, IM AT A COMPLETE STOP, I HAVE A HARD TIME STOPPING IT, I PUT IT IN PARK WHEN IM STOPPED NOW, IT REVES UP WHILE AT A COMPLETE STOP AND TAKES OFF, 7 TIMES NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980913April 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF THE VEHICLE AND THE WARNING INDICATOR WENT OFF. AFTER APPROXIMATELY FIVE MINUTES OF DRIVING THE VEHICLE, THE AIR BAGS WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN THE AIR BAG RECALL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED APPROXIMATELY SIX OTHER TIMES AND THEN STOPPED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,557.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980452April 25, 2017
SERVICE BRAKES
BRAKE LIGHTS STAY ON. WHEN THE BRAKE IS APPLIED THE BRAKE LIGHTS GO OFF AND THEN ON. THIS CONDITION WOULD HAPPEN WHILE STOPPED WITH BRAKES ON OR WHILE DRIVING WITH BRAKES OFF. GM SERVICE POLICY PREVIOUSLY COMPLIED WITH TO FIX CONDITION. BRAKE SENSOR WAS AT FAULT. SENSOR REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979941April 22, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I TOOK MY 2007 SATURN AURA XR 3.6L TO FIRESTONE TO HAVE A DIAGNOSTIC TEST. FIRESTONE ALERTED ME THAT I NEEDED A TIMING CHAIN. I SEARCH THE INTERNET AND FOUND GM WARRANTY 11340 COVERED OTHER GM VEHICLES WITH THE SAME 3.6L MOTOR AND REPAIRED THE TIMING CHAIN AT NO COST! WHY IS THE SATURN AURA NOT ON THE LIST WE HAVE THE SAME MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979859April 21, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V252000 (SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL). WHILE DRIVING 65 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND BOTH EXTERIOR BRAKE LIGHTS ILLUMINATED. THE CONTACT LATER DEPRESSED THE BRAKE PEDAL, BUT THE BRAKE LIGHTS FAILED TO ILLUMINATE UNTIL THE CONTACT FULLY DEPRESSED THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES AND AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY COULD NOT ASSIST AND THAT THE CONTACT SHOULD PAY FOR DIAGNOSTIC TESTING OUT OF POCKET. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969853April 1, 2017
POWER TRAIN
TRANSMISSION STARTED TO SHIFT ROUGHLY. SHIFT FROM 6TH TO 5TH, OR 5TH TO 4TH GEAR WHEN GOING UP AN INCLINE EXTREMELY JERKY. CAR DROPPED TO 2ND OR 3RD GEAR, ENGINE RACED TO HIGH RPMS AS SPEED DECLINED FROM 60MPH. NO REVERSE GEAR AFTER COMING TO A STOP. BARELY MADE IF OFF THE HIGHWAY WHILE NAVIGATING THRU DENSELY PACKED FOUR LANE HIGHWAY SPEED TRAFFIC. TRANSMISSION SHOP ESTIMATES EXCEED $4K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967328March 20, 2017
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
WHILE DRIVING 55 ON A BUSY TWO LANE HIGHWAY THE VEHICLE DINGED AND READ SERVICE TRACTION CONTROL ON CONSOLE, IMMEDIATELY THE IT FLASHED ENGINE POWER REDUCED AND ENGINE DISABLED AND MY CAR LOST ALL POWER AND I WAS UNABLE TO GET IT ALL THE WAY OFF THE ROAD DUE TO THE UPHILL INCLINE - THE CAR BEHIND ME SHOT OUT INTO ONCOMING TRAFFIC AND ALMOST CAUSED A MAJOR MULTIPLE CAR PILE UP. THE CAR RESTARTED AFTER SITTING A FEW MINUTES WITH REDUCED ENGINE POWER FOR THE FIRST TWENTY MILES - I COULD TOP OUT AT ABOUT 45 AND HEAR AN ELECTRICAL ENGAGEMENT SOUND. I TOOK IT TO THE DEALERSHIP BUT THE TRACTION CONTROL AND ENGINE LIGHTS WERE GONE BY THE TIME I GOT THERE AND IT WAS BACK UP TO POWER. I WAS TOLD IT WAS LIKELY A SENSOR ON THE BRAKE PEDAL AND THEY HAD TO ORDER THE PART. IT HAS DISABLED ON ME ABOUT FIVE TIMES NOW WITHOUT WARNING AND DOES SO AT ANY SPEED. IT STARTED THIS BEFORE ANY OTHER PROBLEMS WITH THE VEHICLE, SPECIFICALLY AS I LOST TRACTION ON SOME ICY SNOW AND SPUN THE TIRES A FEW TIMES WHEN THE CAR HAD 50,000 MILES ON IT. BEFORE THE TRACTION CONTROL WAS ADDRESSED I HAD TO REPLACE THE ENGINE AS THE TIMING CHAIN AND CAM ACTUATORS FAILED AT 210 K. WE SOMEHOW FORGOT ABOUT THE TC PROBLEM AND THREE DAYS INTO DRIVING WITH A NEW ENGINE THE CAR DISABLED AGAIN STATING SERVICE TRACTION CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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