Saturn Aura Complaints

1,444 consumer complaints on file.

#11073896February 20, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2009 SATURN AURA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR DISPLAYED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN AND ESC NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE AND FOUND A RECALL ONLINE. THE CONTACT CALLED BERGER CHEVROLET (2525 28TH ST SE, GRAND RAPIDS, MI 49512, (616) 949-5200) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073966February 20, 2018
STEERING
UPON MAKING A TURN ON A BUSY STREET MY POWER STEERING WENT OUT AND I ALMOST HIT THE CURB. THIS INCIDENT HURT MY WRIST AND BACK STRUGGLING WITH THE STEERING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11073448February 18, 2018
POWER TRAIN
I WAS ON THE INTERSTATE AND I WAS GOING LIKE 50 MPH AND ALL OF A SUDDEN MY CAR COMPLETELY SHUT OFF ,I ALMOST GOT HIT SO I HAD TO PULL OVER ON THE SIDE OF THE ROAD AND HAD TO RESTART IT AND IT HAS BEEN DOING THAT FOR A YEAR . THEN ONE DAY I WAS DRIVING AND IT STARTED SWITCHING REAL WEIRD AND DIFFERENT NOT LIKE IT WAS SUPPOSE TOO SO I HAD TOOK IT AND GOT IT LOOKED AT AND THEY TOLD ME IT WAS THE TRANSMISSION .IT HAS BEEN BROKE DOWN FOR 5 MONTHS AND I'M STILL PAYING ON IT THRU THE BANK . I AM SCARED WITH THIS CAR BECAUSE I HAVE TWO CHILDREN AND SOMETHING NEEDS TO BE DONE MY KIDS ARE AT DANGER AND IT ISN'T FAIR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073113February 15, 2018
POWER TRAIN
I BOUGHT 2009 SATURN AURA BRAND NEW AND IT ONLY HAS 50,000 MILES AND NOW I HAVE TRANSMISSION ISSUES . CALLED THE 800 NUMBER TO SATURN AND THEY GAVE ME A VOUCHER SO I COULD TAKE IT TO A CHEVROLET DEALER SO I DID THE CAR CHECKED OUT AND IT CAME UP WITH A CODE PO601 TRANS ELECTRO CONTROL MODULE THEY SAID I NEED A TRANSMISSION VALVE BODY WORK AND FLUSH . APRIL 2009 THEY CAME OUT WITH A TSB SEPT 7 2009 AND IN MAY THEY CAME OUT WITH ANOTHER TSB PIP-4327A. IN AUGUST OF 2009 I HAD BOUGHT MY SATURN AND I GUESS IT HAD TRANSMISSION PROBLEMS IF I WOULD OF KNOWN THIS ! I WOULDN'T OF BOUGHT THE SATURN . I BOUGHT MY FIRST 1991 SATURN SL2 AND IT GAVE ME 200,000 MILES. I THINK THERE SHOULD BE A FACTORY WARRANTY ON MY SATURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072876February 14, 2018
POWER TRAIN
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT THE SHIFT CABLE IN MY VEHICLE HAS BEEN REPLACED THREE TIMES IN THE LAST FOUR YEARS! EACH TIME IT FAILED I WAS IN THE PROCESSING OF REVERSING INTO TRAFFIC AND WHEN I WHEN I SHIFTED TO DRIVE THE TRANSMISSION CABLE SNAPPED AND THE VEHICLE CARRIED ON ROLLING BACKWARDS! I HAVE PAID FOR TWO REPAIRS MYSELF ONE WAS SHORTLY BEFORE THE RECALL, IT WAS FIXED AGAIN UNDER THE RECALLED AND IT WAS REPAIRED AGAIN LAST WEEK AT MY EXPENSE BY HOLLY CHEVROLET ON 2/12/18. THIS IS EXTREMELY DANGEROUS AND I'M JUST FORTUNATE NOT TO HAVE HIT SOMEBODY OR HAVE SOMEBODY HIT ME! ALL REPAIRS WERE COMPLETED BU HOLLY CHEVROLET ON EACH OCCASION, OF COURSE , I ALSO HAD TO PAY THE TOWING COSTS AS WELL. THE 2014 RECALL OBVIOUSLY DIDN'T WORK IF THIS HAS FAILED AGAIN. I SHOULD ADD THAT MY VEHICLE ONLY HAS 73000 MILES ON IT AND I DRIVE 20 MILES A DAY ROUND TRIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066924February 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE SERVICE ESC & POWER STEERING WARNING CAME ON. AT THIS POINT THE POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. THERE HAS BEEN A RECALL FOR THIS ISSUE FOR THIS MODEL, BUT MY VIN NUMBER IS NOT SHOWING UP AS ONE OF THE VEHICLES RECALLED EVEN THOUGH IT APPEARS TO HAVE THE PROBLEM. GM OBVIOUSLY HAS MORE DEFECTIVE PARTS INSTALLED ON ADDITIONAL VIN'S. THIS CAN BE A VERY DANGEROUS PROBLEM DEPENDING ON WHEN IT OCCURS. THE PROBLEM RESETS WHEN YOU TURN OFF THE CAR AND RESTART IT, BUT IT HAS NOW HAPPENED 4 TIMES WHILE DRIVING SINCE THE INITIAL OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067117February 5, 2018
STEERING
MY POWER STEERING KEEPS LOCKING UP AND THE LIGHT ON THE DASH BOARD COMES ON. IT HAS HAPPENED 3 TIMES NOW WHILE DRIVING ON A CITY STREET, THE HIGHWAY WHILE DRIVING AND WHEN EXITING IT WAS HARD TO TURN AND THE 3RD TIME WHEN I STARTED THE CAR THE LIGHT LIT UP ON THE DASHBOARD. I DO NOT HAVE A PHOTO BUT I DID STOP AT AN AUTO ZONE AND HAVE THE CODE READ. I HAVEN'T BEEN IN AN ACCIDENT YET, BUT AM AFRAID IT WILL HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065630January 29, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
INTERMITTENTLY ESC POWER STEERING WILL POP UP IN DISPLAY, POWER STEERING WILL QUIT WORKING AND ALMOST IMPOSSIBLE TO TURN, DEALER STATES NO RECALL FOR THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065417January 27, 2018
UNKNOWN OR OTHER
I AM 80 YEARS OLD AND EVERYBODY IS TRYING TO GET MY HARD EARNED MONEY. YESTERDAY JANUARY 26, 2018, I BOUGHT A 2008 SATURN AURA. WHEN I GOT HOME AND TOOK TIME TO GO THROUGH THE PAPERWORK. I FOUND INFORMATION ABOUT 2 RECALLS. I CHECKED THE NET AND FOUND TWO MORE. SOME OF THESE MAKE THE CAR UNSAFE TO DRIVE. I NEED HELP THAT WILL HELP ME RETURN THIS CAR TO THE CAR LOT I BOUGHT IT FROM. I E-MAILED BOTH THE LOCAL AUTO NATION CAR DEALER AND GENERAL MOTOR HEADQUARTERS IN DETROIT MICHIGAN. GM MAY NOT FIX THE CARE SINCE SOME OF THESE RECALLS GO BACK TO 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064844January 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE IS HARD TO STEER WHILE DRIVING, THEN ESC POWER STEERING OFF APPEAR ON THE DRIVER INFORMATION CENTER ON DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063801January 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WITHOUT WARNING THE STEERING AND THE ESC FAILED, WHEN YOU START THE CAR THE WARNINGS FLASH THAT THAT ARE OFF, ON THE RARE OCCASION THAT THEY TURN ON THEY TURN OFF WHILE THE CAR IS DRIVING, THE CAR LOSES ALL STEERING ASSISTANCE. WHEN THEY CONTROLS ARE ACTIVE THE STEERING WHEEL SHAKES UNCONTROLLABLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063235January 17, 2018
STEERING
WHILE DRIVING THE POWER STEERING STOPPED FUNCTIONING AND STEERING BECAME VERY DIFFICULT ESPECIALLY AT LOWER SPEEDS. FOR SOME REASON MY VIN NUMBER IS NOT SHOWING UP AS ONE OF THE VEHICLES RECALLED EVEN THOUGH IT HAS THE DEFECTIVE EQUIPMENT INSTALLED IN IT. THE WHOLE DESIGN OF AN ELECTRONIC MOTOR INSTEAD OF A HYDRAULIC PUMP WITH FLUID SEEMS LIKE AN INEFFECTIVE DESIGN NO WONDER IT IS FAILING AND IS NOT FUNCTIONING PROPERLY. GM REFUSES TO ACKNOWLEDGE ANY FAULT IN THIS AND I DON'T UNDERSTAND WHY MY VEHICLE IS NOT ONE OF THE ONES THAT IS LISTED BY ITS VIN NUMBER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062672January 14, 2018
AIR BAGS
AIR BAG LIGHT CAME ON AND WILL NOT GO OFF. NOT INVOLVED IN A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062066January 10, 2018
EXTERIOR LIGHTING
HEADLAMP, LOW BEAMS KEEP GOING OUT. IT STARTS WITH ONE SIDE THEN I REPLACE IT THEN THE OTHER SIDE GOES OUT. THEY DRIVER SIDE REPLACED WORKED FOR A MONTH THEN WENT OUT THEN THE PASSENGER SIDE LASTED FROM OCTOBER 2017 TILL JAN 5 2018. I KEEP REPLACING THE LOW BEAMS. IT COST 100$ EVERY TIME ONE IS REPLACED. I ACTUALLY TRIED REPLACEING ALL 4, AND STILL ONE LOW BEAM WENT OUT I REPLACED ONE THEN NEXT MONTH ANOTHER ONE WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061355January 9, 2018
AIR BAGS
THE PASSENGER AIR BAG SEAT SENSOR DOES NOT SENSE AT ALL TIMES A 130 LB ADULT IS SITTING IN THE SEAT SO IT DISABLES THE PASSENGER AIR BAG. I PAID THE GM DEALER TO HAVE THE PASSENGER SEAT CUSHION SENSOR REPLACED AND NOW THE PROBLEM HAS RETURNED. THE PROBLEM IS INTERMITTENT AND I MUST LOOK OVER TO SEE IF THE SENSOR DETECTED A PASSENGER BEFORE I PROCEED DRIVING. I TALKED TO THE DEALER BUT THEY DO NOT WANT TO COVER THE COST OF THE PASSENGER SEAT AIR BAG SENSOR . THE LAST TIME I HAD IT REPLACED AT THE GM DEALER IT COST ME SEVERAL HUNDRED DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061426January 9, 2018
EXTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2008 SATURN AURA. WHILE ATTEMPTING TO ENTER THE REAR OF THE VEHICLE, THE CONTACT WAS UNABLE TO UNLOCK THE REAR DRIVER AND PASSENGER DOORS. ADDITIONALLY, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE INDICATOR ILLUMINATED INDEPENDENT OF THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11058471January 4, 2018
STEERING
WHILE DRIVING THE STEERING WHEEL JUST LOCKED UP IT WAS VERY VERY HARD TO TURN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057634December 30, 2017
STEERING, SUSPENSION
DRIVING DOWN A ROAD DOING ABOUT 35MPH AND NOTICE THE POWER STEERING QUITS WORKING, A MESSAGE COMES UP ON THE INFO PANEL THAT READS POWER STEERING, AND A BELL RINGS. I LOOK IN THE MANUAL AND IT SAYS THAT THE CAR HAS ELECTRIC POWER STEERING (NO FLUID TO CHECK). I CALL THE DEALER AND HE SAYS THE CAR WAS REPAIRED UNDER A RECALL AT 86000 MILES (IT HAS 126000 NOW). APPARENTLY WHAT EVER HAPPENED BEFORE IS HAPPENING AGAIN. BEFORE ALL OF THIS HAPPENED I NOTICED A SLIGHT VIBRATION IN THE STEERING WHEEL AS I WAS AT A RED LIGHT. NOT SURE IF THE TWO ARE RELATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057263December 29, 2017
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING BACK FROM WORK TODAY I GOT THIS MESSAGE // POWER STEERING SERVICE ESC// MESSAGE AFTER PUTTING THE VEHICLE IN REVERSE WHILE TRYING TO TURN.THE STEERING BECAME UNCONTROLLABLE AFTERWARDS. AFTER TURNING IGNITION OFF AND BACK ON THE ERROR MESSAGE WENT AWAY AND THINGS WENT BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055479December 19, 2017
TRACTION CONTROL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 (NA) SATURN AURA. WHILE DRIVING UNKNOWN SPEEDS, THE TRACTION CONTROL INDICATOR ILLUMINATED. ADDITIONALLY, THERE WAS AN ABNORMAL FUEL ODOR WHILE APPROACHING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT FUEL WAS SEEPING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (WALKER BUICK GMC, 1616 MACARTHUR DRIVE, ALEXANDRIA, LA 71301) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,210.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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