RIVIAN R1T Complaints

121 consumer complaints on file.

#11760048August 27, 2026
AIR BAGS
Was parking and when I hit the park button. A lot of error lights came on. After a reset, I have an Airbag needs service error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756504August 12, 2026
Insert, Padding
After gently removing the fabric cover of our Cybex Eternis S All-In-One car seat to wash it according to the manufacturer's care instructions, and then putting the cover back on, the car ride immediately following, the red plastic pieces designed to hold the cover in place completely snapped off. This structural failure exposed two sharp, unshielded metal screws directly in the child's seating area. Because these screws were left fully exposed by the broken plastic, they created an immediate laceration hazard. As a direct result of this defect, my young daughter's leg was cut by the exposed screws while using the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755183August 6, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
SYSTEMS AFFECTED: Electrical System (12V Power Supply / Low-Voltage), Climate Control (HVAC System / Thermal Management), Towing / Recovery DESCRIPTION OF SAFETY HAZARD & DEFECT: My 2022 Rivian R1T experienced a sudden, complete electrical failure due to a defective HVAC system, resulting in a dangerous hard-bricked state that rendered the vehicle totally inoperable. Approximately 30 days prior to the incident, the vehicle underwent a comprehensive inspection at a Rivian Service Center where both the HVAC system and 12-volt battery system were tested and cleared. Shortly after, a primary internal failure/glitch within the HVAC equipment created a high parasitic power draw on the vehicle's low-voltage circuit while parked. The HVAC module failed to enter sleep mode, continuously draining the dual 12-volt AGM battery array below critical operating thresholds. This rapid, deep-discharge condition completely disabled the vehicle's primary high-voltage contactors and low-voltage control modules, locking out all vehicle functions, electronic doors, and drive controls. The vehicle could not be restarted, jump-started normally, or safely shifted into neutral, necessitating an emergency flatbed tow to the service center. Technicians confirmed that the primary HVAC equipment failure directly caused the full depletion and destruction of the 12-volt electrical system. This defect presents an immediate safety risk. An uncommanded HVAC-induced power drain that completely depletes the 12-volt system can cause sudden electrical failure, vehicle bricking, loss of hazard lights, and lock-out conditions, potentially stranded occupants in dangerous environments or busy roadways. Rivian is treating this catastrophic multi-system failure as non-warranty maintenance, refusing to address a clear pre-existing latent defect in their low-voltage power management and thermal architecture. REQUESTED ACTION: Investigation into 2022 Rivian R1 HVAC power management defects causing severe 12V drain
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748574July 6, 2026
UNKNOWN OR OTHER
On February 15, 2025, Rivian performed Field Service Action FSAM-1507 on my 2024 Rivian R1T at 11,590 miles. Hub-to-knuckle fasteners were found loose in four structural locations. This was identified as a safety-related field service action. A second field service action, FSAM-1678 (front halfshaft NVH washers), was performed November 3–4, 2025. I am reporting both actions to create a federal record of the structural safety deficiencies in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748570July 6, 2026
STEERING
2024 Rivian R1T has a persistent pulling defect and safety hazard. Four repair attempts at Rivian Denver Service Center all failed: 1. Jul 16, 2025 - WO-1452784, 16,117 mi: Alignment performed. Defect continued. 2. Aug 11, 2025 - WO-1530133, 16,936 mi: Same-day return. Second alignment. Defect continued. 3. Nov 3-4, 2025 - WO-1745098, 20,520 mi: Rivian lead technician ride-along confirmed pull in writing: "After 2 alignments, vehicle is still pulling. Confirmed by lead technician." Tire rotation attempted. Defect continued. 4. Dec 22-23, 2025 - WO-1869730, 22,136 mi: Rivian documented "No Problem Found" after 2.5hr alignment + 20-min test drive, then waived $690 in labor. I have video of a Rivian advisor verbally confirming the pull in Nov 2025, directly contradicting this finding. Pulling caused premature wear on all 4 tires by 20,774 mi (Rivian confirmed, WO-1765303). Additional safety defects: - FSAM-1507: Hub-to-knuckle fasteners loose in 4 locations (Feb 2025, 11,590 mi) - FMVSS 108 headlamp federal violation corrected Jul 2025 - FSAM-1678: Front halfshaft washers replaced Nov 2025 - 12V battery failure limited vehicle to 61 MPH while driving (Oct 2024, 8,215 mi) Vehicle returned May 27, 2026 due to unresolved safety defect.Please investigate this defect on 2024 Rivian R1T vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748125July 3, 2026
SUSPENSION
In July of 2025 while driving my entire air suspension collapsed on the highway slamming the vehicle down onto it's bumpstops. Rivian covered a "fix" of this under warrant. In December the rear shock was leaking. Now in July of this year while driving the front air suspension collapsed to it's bump stop again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747254June 29, 2026
ELECTRICAL SYSTEM
This vehicle has experienced two separate failures of the high-voltage (HV) battery pack, each resulting in a different drive unit being damaged and total loss of electrical systems while driving. First incident (July 28, 2025): While driving, all warning lights illuminated and the vehicle indicated a possible electrical hazard. The vehicle lost power completely. It was taken to a Rivian service center on July 29, 2025, and was not returned until August 15, 2025 — a total of 17 days out of service. Rivian’s technicians found multiple faults in the HV battery pack and replaced it. Rivian’s own repair notes state that its engineering team requested the front drive unit also be replaced “due to the nature of the failure with the HV battery pack” — i.e., Rivian attributed the drive unit damage to the battery pack failure, not to an independent defect. Both the HV battery pack and front drive unit were replaced under warranty. Second incident (June 29, 2026, approx. 16,256 miles): After charging at a Tesla Supercharger, the vehicle displayed a “Rivian thermal system fault” warning, which indicated driving could continue. While subsequently driving on the highway, the vehicle displayed a “reduced performance” warning, followed by an “all-wheel drive system fault” warning. A loud popping sound was then heard from the rear drive unit, accompanied by visible and smell of smoke in the vehicle. The driver safely pulled over. All electrical systems malfunctioned in the same manner as the first incident. The vehicle is currently undergoing diagnosis; based on the symptoms (identical to the first incident) and Rivian’s own causal link between battery failure and drive unit damage in the first incident, it is possible the HV battery pack is again involved, this time in connection with the rear drive unit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745247June 19, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The R1T has four cameras to assist the driver and provide warnings for lane changes, etc. The cameras are routinely failing while I am driving the vehicle. This started after an OTA software update. A software reset will turn the cameras back on, though they have repeatedly failed. Rivian attempted to correct the issue by replacing the front camera, which they determined was faulty. The cameras have continued to fail since then.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742855June 8, 2026
ELECTRICAL SYSTEM
Vehicle gave a warning to service the electrical system and then shut down preventing any operation. Luckily I was in a parking lot and not on a roadway impeding traffic or jeopardizing safety while driving. Could smell burnt electrical from within cabin. Had to have towed to service center and explained that condensation from air conditioner leaked onto high voltage heater coils and shorted out electrical system. Seems like a poor design that this was even possible. Dealer indicated this was not uncommon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739639May 22, 2026
WHEELS
I was driving to a restaurant and out of nowhere started hearing this metal-on-metal sound 1/4 mile before I got there. I pulled into the parking lot and it kept getting worse, so I called Rivian to tow the car. They confirmed it was a hub and shaft bolt that came loose. I have video of the sound it made if needed. The Rivian technicians took the pictures that I am uploading here.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736755May 9, 2026
SUSPENSION
Rear Suspension Dampers leaking prematurely which could cause unsafe driving issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732508April 20, 2026
UNKNOWN OR OTHER
AXM module failure, Driver+ and cameras disengaged during drive. No accidents occurred, driver quickly took control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731701April 16, 2026
STRUCTURE:BODY
Subframe has cracked. It is a known issue for my vehicle as the welded subframe isn’t strong enough to hold the weight of my vehicle over time. Thus compromising the structural integrity over time, leading to severe safety hazards like unpredictable handling, poor stability, and potential failure of critical components. This can lead to accidents if not resolved. Rivian currently knows this is an issue and charges customers who are out of warranty over $11k to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731452April 15, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
On multiple occasions I have experienced the defrost feature of my 2023 Rivian R1T blowing cool air instead of warm or hot air, leading to a build up of ice on the windshield while driving. I have brought this concern to Rivian's attention with two service appointments, both of which resulted in Rivian noting they couldn't see any errors in the vehicle's diagnostic logs. I specifically noted the date, time, and temperature of one event but Rivian failed to copy the log data when requested. The issue is trivially reproducible in temperatures around 32ºF, when the defrost mode is enabled. Tapping the defrost/defog button on screen twice to enable defrost mode results in the vehicle selecting the vents for floor and windshield heat, speeds the fan to near maximum, and is supposed to blow hot air to aid in clearing built up ice. Instead what happens is the vents blow cool air for several minutes at maximum fan speed. Then the fan motors slow to their slowest speed at which time the vents blow slightly warm air After 5-10 minutes the fans speed up to maximum and the air coming from the vents is cool. When the vehicle was initially purchased, the defrost feature blew air hot enough to nearly be uncomfortable on the face. This is very much in line with any other vehicle I have owned when the defrost temperature and fan speed was set the maximum. But after an end of year update in 2024 or early 2025, the defrost feature began blowing cooler air and has never regained its original ability to clear the windscreen. The winter of 2025 and early 2026 has now resulted in this complaint. Rivian maintains the system is functioning as expected, but the service center staff doesn't quite seem to understand the severity of the issue. They claim a bug report can not be filed with Rivian until they capture an error in diagnostic data that they repeatedly fail to collect. Instead their advice is to enable cabin vents to warm the cabin instead of the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730655April 12, 2026
ELECTRICAL SYSTEM
12 volt battery was replaced under warranty on date 07/08/2024 at miles 14059. Again, 12 volt battery needs to be replaced at 29343 miles as of today's date 04/12/2026. This is highly unusual. Please look into it. Prakashkumar Patel, MD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730254April 9, 2026
WHEELS, SUSPENSION
We were driving on the highway going 70 MPH when we heard a loud bang, and then the car immediately catapulted to the right off the road and slammed into the concrete right median, spun around hit a sign and then ended up in the right bridge barrier (shoulder). During the crash 6 airbags deployed from the impact of the crash. The highway patrolman stated that you could see the driver-side rear wheel started skidding based on the marks on the road. We thought it was a blown tire. But the tires were all in tact. The driver-side rear wheel was turned out and it was clear that the toe-link joint had separated from the wheel axel and this is what caused our crash. The car has been totaled by insurance company and taken salvage yard in Knightdale, NC. We were both wearing seatbelts, and I (the passenger) was thrown around during the crash and ended up going to the hospital with neck and back pain. I have severe neck misalignment and soft tissue damage on my neck and back. I was unable to work for 4 days after the accident and still am not able to sleep well due to pain. We were in the right hand lane of the highway and did not hit any other cars, but if we had been in a different lane we could have hit another car and caused more injuries and damage. The problem that caused the accident was the problem that was listed on the product recall, we had an appointment to get it fixed the next day. We had the car towed to the Rivian service center where they verbally confirmed it was the toe link that separated. It was inspected by the police, the Rivian Service Center and our insurance adjuster. There was zero warning prior to the loud bang other than the recall notice We
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11730236April 9, 2026
SUSPENSION
Passenger front suspension failure due to failed hydraulic pump (at 67k miles), resulting in wheels rubbing against interior, making vehicle almost inoperable without placing occupants at risk. It was immediate and without warning inside vehicle. When I spoke with technician they informed me that it was occasionally reported in earlier models. I was unable to view component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730051April 8, 2026
SUSPENSION
Massive damper leak. Per research online, this is happening with a lot of the same vehicles. If it fails, it will place the vehicle in turtle mode even on the freeway which could be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730019April 8, 2026
SUSPENSION
The 2022 R1Ts has a welded subframe that is prone to cracking due to the vehicles weight. The symptoms are a metal on metal clunking and creaking sound from the front end. In 2023 Rivian replaced the welded subframe on the R1T with a cast subframe that is stronger. I raised this issue to Rivian on 3 separate service appointments over the course of 3 years while my vehicle was under warranty, each time I was told that the sounds are normal. Now that my vehicle has just passed the 60,000 mile warranty period I am now being told that the truck needs the subframe replaced with the gen 2 retrofit kit at a cost of $11,500. As you can see by this Reddit thread, this is a systemic issue with the 2022 R1T and many customers have experienced cracks in the welded subframe- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729578April 7, 2026
VEHICLE SPEED CONTROL, WHEELS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving late night to a campsite in a very rural part of the Big Island of [XXX] , about 45 minutes from where I live. I was by myself except for my dog, in the passenger seat. I was on a country road with a 30 mph speed limit, going about 25 mph. I engaged the cruise control and it immediately went up to 40-45 mph, far faster than the limit and far faster than was safe given the wet conditions and windy road. As I tried to slow the car down, using the steering while cruise control adjustment buttons, I steered through a curve and rather than turn with the road, as I had intended, the truck slid off the road to the left, effectively hydroplaning, into two trees, at about 40 mph. The airbags deployed as the truck came to a complete halt against the two trees. The car automatically called 911 as I sat there trying to assess what had just happened, whether I was hurt, and whether my dog was hurt. I told the 911 operator that the truck had called them automatically adn that I was ok and I would call in the morning after assessing what had happened. I am waiting for the police report and also waiting for the incident report from Rivian, which has an on-board log of events. I don't know why the cruise control engaged at such a high speed, rather than at the posted speed limit, but this appears to be a known flaw with Rivian's cruise control that I was not aware of. The cruise control and software are available for inspection by NHTSA. There is also an active recall on this vehicle that I was aware of but had been unable to schedule for service yet b/c it required shipping the truck to [XXX] on a barge. I had only had the truck on island for a little more than a month. From previous operations I had no reason to believe that the cruise control was faulty. It is possible that the recall issue may have been a contributing factor to the crash but I don't know b/c the vehicle has not been inspected yet by Rivian. They have scheduled an adjuster to come on April 14. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF I
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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