Ram 5500 Service Bulletins (2023)

270 manufacturer communications on file.

• September 26, 2023•Document ID: 10248579

  Service Bulletin/Repair Instructions
  LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

  Mfr Comm. #:

  S238A000046

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10248579-0001.pdf↗
• September 26, 2023•Document ID: 10244418

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S238A000046

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10244418-0001.pdf↗
• September 20, 2023•Document ID: 10244356

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  9100229

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

  Associated Products (86)

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  Associated Documents

  • DownloadMC-10244356-0001.pdf↗
• September 19, 2023•Document ID: 10248570

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  S2323000075

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  2nd Row Center Seat Lazy Or Slow When Folding.

  Associated Products (65)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 300+ 45 more
  Associated Documents

  • DownloadMC-10248570-0001.pdf↗
• September 15, 2023•Document ID: 10248509

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100226

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (87)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Durango2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 300+ 67 more
  Associated Documents

  • DownloadMC-10248509-0001.pdf↗
• September 15, 2023•Document ID: 10244348

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  9100226

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10244348-0001.pdf↗
• September 13, 2023•Document ID: 10248560

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248560-0001.pdf↗
• September 13, 2023•Document ID: 10244399

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000014

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Shutting Off Due to Hot Display

  Associated Products (11)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Compass2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244399-0001.pdf↗
• September 9, 2023•Document ID: 10248556

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  S2208000011

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (38)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica+ 18 more
  Associated Documents

  • DownloadMC-10248556-0001.pdf↗
• September 9, 2023•Document ID: 10244395

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  S2208000011

  Date Added:

  October 30, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Wireless Qi Charger Not Charging

  Associated Products (38)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Alfa Romeo Stelvio2023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Hornet2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica+ 18 more
  Associated Documents

  • DownloadMC-10244395-0001.pdf↗
• September 1, 2023•Document ID: 10248592

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  93238

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10248592-0001.pdf↗
• September 1, 2023•Document ID: 10244431

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  93238

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  AISIN K1 SNAP RING REPLACEMENT

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10244431-0001.pdf↗
• August 31, 2023•Document ID: 10243293

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0820923

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

  Associated Products (10)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10243293-0001.pdf↗
• August 30, 2023•Document ID: 10243209

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93120

  Date Added:

  October 2, 2023

  Manufacturer:

  DODGE

  Summary

  FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

  Associated Products (86)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 66 more
  Associated Documents

  • DownloadMC-10243209-0001.pdf↗
• August 30, 2023•Document ID: 10243208

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  93023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

  Associated Products (86)

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  Associated Documents

  • DownloadMC-10243208-0001.pdf↗
• August 26, 2023•Document ID: 10243186

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  S2308000108

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.

  Associated Products (3)

  2023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243186-0001.pdf↗
• August 24, 2023•Document ID: 10243271

  Service Bulletin/Repair Instructions
  VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

  Mfr Comm. #:

  2400623

  Date Added:

  October 2, 2023

  Manufacturer:

  JEEP

  Summary

  A/C Diagnostic LOP Change

  Associated Products (85)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Chrysler Pacifica2024 Chrysler Voyager2024 Dodge Hornet2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Renegade2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica+ 65 more
  Associated Documents

  • DownloadMC-10243271-0001.pdf↗
• August 19, 2023•Document ID: 10243266

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  2100223

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

  Associated Products (9)

  2023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243266-0001.pdf↗
• August 9, 2023•Document ID: 10243157

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION:DISPLAY FUNCTION; BACK OVER PREVENTION

  Mfr Comm. #:

  S1808000097

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

  Associated Products (14)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 55002021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10243157-0001.pdf↗
• August 3, 2023•Document ID: 10243232

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0819023

  Date Added:

  October 2, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s

  Associated Products (5)

  2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10243232-0001.pdf↗