Ram 4500 Service Bulletins

1,927 manufacturer communications on file.

November 8, 2017•Document ID: 10216111
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9003813
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
2018MY Front License Plate Bracket Ram HD ONLY: Do not order this part because you observe (4) attachments in the 2018 DJ, D2, DD, DF and DP Front Bumper and the supplied License Plate Bracket only has provisions for 2 attachments. The 2017 level part (68031880AA) with 2 attachments was intentionally shipped, is compatible, and should be used.
Associated Products (4)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500
Associated Documents
- Download MC-10216111-0001.pdf↗
November 8, 2017•Document ID: 10216110
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Mfr Comm. #:
9003293
Date Added:
July 25, 2022
Manufacturer:
ALFA
Summary
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Associated Products (54)
2018 Alfa Romeo 4C 2018 Alfa Romeo Stelvio 2018 Chrysler 200 2018 Chrysler 300 2018 Chrysler Pacifica 2018 Chrysler Town and Country 2018 Dodge Challenger 2018 Dodge Charger 2018 Dodge Durango 2018 Dodge Grand Caravan 2018 Dodge Journey 2018 Fiat 124 Spider 2018 Fiat 500 2018 Fiat 500X 2018 Jeep Cherokee 2018 Jeep Compass 2018 Jeep Grand Cherokee 2018 Jeep Patriot 2018 Jeep Renegade 2018 Jeep Wrangler+ 34 more
Associated Documents
- Download MC-10216110-0001.pdf↗
November 4, 2017•Document ID: 10217493
Service Bulletin/Repair Instructions
UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
08-109-17
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
UAS, UAQ, UCS and UCQ Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following enhancement are included in this update:Improved sound quality when using the Bluetooth® phone.
Associated Products (4)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500
Associated Documents
- Download MC-10217493-0001.pdf↗
November 4, 2017•Document ID: 10216312
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
Mfr Comm. #:
08-109-17
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
UAS, UAQ, UCS and UCQ Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following enhancement are included in this update:Improved sound quality when using the Bluetooth® phone.
Associated Products (3)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500
Associated Documents
- Download MC-10216312-0001.pdf↗
November 1, 2017•Document ID: 10217447
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
9003814
Date Added:
August 8, 2022
Manufacturer:
RAM
Summary
Power Distribution Center For 2018 D2/DD/DF/DJ/DP, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and pre- authorization. Failure to do so WILL result in your warranty claim being rejected.
Associated Products (3)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500
Associated Documents
- Download MC-10217447-0001.pdf↗
November 1, 2017•Document ID: 10216106
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM
Mfr Comm. #:
9003814
Date Added:
July 25, 2022
Manufacturer:
RAM
Summary
Power Distribution Center For 2018 D2/DD/DF/DJ/DP, prior to replacing the Power Distribution Center (PDC), you MUST contact the STAR Center (800) 850-7827 for diagnostic assistance and pre- authorization. Failure to do so WILL result in your warranty claim being rejected.
Associated Products (4)
2018 Ram 2500 2018 Ram 3500 2018 Ram 4500 2018 Ram 5500
Associated Documents
- Download MC-10216106-0001.pdf↗
October 27, 2017•Document ID: 10224953
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805317REVC
Date Added:
October 31, 2022
Manufacturer:
CHRYSLER
Summary
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Enhanced Voice recognition (VR) performance. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10224953-0001.pdf↗
October 25, 2017•Document ID: 10224903
Service Bulletin/Repair Instructions
EQUIPMENT
Mfr Comm. #:
9003808
Date Added:
October 31, 2022
Manufacturer:
RAM
Summary
Rocker Arm If normal diagnosis has led to a broken rocker arm, please replace all 12 rockers. Contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271) to arrange a fast track return for the parts. Cummins engineering is currently investigating the root cause to this condition and would like to get these parts back for analysis.
Associated Products (4)
2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10224903-0001.pdf↗
October 12, 2017•Document ID: 10224936
Service Bulletin/Repair Instructions
BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT:ELECTRICAL
Mfr Comm. #:
0805317
Date Added:
October 31, 2022
Manufacturer:
RAM
Summary
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. Customers may experience one or more of the following:Radio functions/touchscreen locks up (does not affect backup camera). Phone presets do not save. ?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 only). Poor or no connection to cellular network. ?Charge Complete? notification is not received (RU PHEV only). Some Uconnect® App remote commands do not execute with the vehicle. Radio Apps are inoperative. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. Improvements:Auto Play can now be configured. Media devices, Phone pairing and Bluetooth® usage improvements. Add the ability to drag and drop icons into the menu bar. Adds ?Do Not Disturb? text message feature. Fix for radio locks up/frozen. Fix for radio loses time. Enhanced Voice recognition (VR) performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Human Machine Interface (HMI) improvements. Satellite radio reception improvements.
Associated Products (11)
2017 Chrysler 200 2017 Chrysler Pacifica 2017 Dodge Durango 2017 Dodge Viper 2017 Jeep Cherokee 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10224936-0001.pdf↗
September 27, 2017•Document ID: 10121754
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING
Mfr Comm. #:
9003355
Date Added:
November 3, 2017
Manufacturer:
FIAT
Summary
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement. If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 [email protected] Second: Kevin Refalo - Cell (248) 260-0738 [email protected] If no response in 15 minutes, proceed with repair.
Associated Products (53)
2015 Chrysler 200 2015 Chrysler 300 2015 Chrysler 300C 2015 Chrysler Town and Country 2015 Dodge Avenger 2015 Dodge Challenger 2015 Dodge Charger 2015 Dodge Dart 2015 Dodge Durango 2015 Dodge Grand Caravan 2015 Dodge Journey 2015 Dodge Viper 2015 Fiat 500 2015 Fiat 500e 2015 Fiat 500L 2015 Jeep Cherokee 2015 Jeep Compass 2015 Jeep Grand Cherokee 2015 Jeep Patriot 2015 Jeep Renegade+ 33 more
Associated Documents
- Download MC-10121754-0001.pdf↗
September 6, 2017•Document ID: 10121742
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT
Mfr Comm. #:
9003723
Date Added:
November 3, 2017
Manufacturer:
DODGE
Summary
Amplifier Vehicles needing amplifier replacement, please call Rayyan Mohammed at Cell (248) 954-0790 prior to repair. If no response in 15 minutes, proceed with the repair.
Associated Products (27)
2017 Chrysler 200 2017 Chrysler 300 2017 Chrysler 300C 2017 Chrysler Pacifica 2017 Chrysler Town and Country 2017 Dodge Challenger 2017 Dodge Charger 2017 Dodge Durango 2017 Dodge Grand Caravan 2017 Dodge Journey 2017 Dodge Viper 2017 Fiat 124 Spider 2017 Fiat 500 2017 Fiat 500e 2017 Fiat 500X 2017 Jeep Cherokee 2017 Jeep Compass 2017 Jeep Grand Cherokee 2017 Jeep Patriot 2017 Jeep Renegade+ 7 more
Associated Documents
- Download MC-10121742-0001.pdf↗
September 2, 2017•Document ID: 10121777
Service Bulletin/Repair Instructions
EQUIPMENT; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mfr Comm. #:
23-040-17
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel. The customer may notice a large gap where the center stack meets the instrument panelFig. 1.Gap at Center Stack Trim
Associated Products (8)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121777-0001.pdf↗
September 2, 2017•Document ID: 10121776
Service Bulletin/Repair Instructions
VISIBILITY; EQUIPMENT
Mfr Comm. #:
23-039-17
Date Added:
November 3, 2017
Manufacturer:
RAM
Summary
Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim. The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig. 1.Gap Identified at Door
Associated Products (8)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500
Associated Documents
- Download MC-10121776-0001.pdf↗
August 16, 2017•Document ID: 10224745
Service Bulletin/Repair Instructions
SERVICE BRAKES; BACK OVER PREVENTION; EXTERIOR LIGHTING; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
Mfr Comm. #:
1807417
Date Added:
October 24, 2022
Manufacturer:
RAM
Summary
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P202E - Reductant Injector Performance. P218F - Reductant No Flow Detected. In addition, the following software enhancements are also available:Fuel filter minder improvement. Calibration changes to engine-off timer. Changes to engine warm up protection. Hydrocarbon Desorption (HCD) driveability improvements. A/C pressure sensor update. Exhaust Gas Recirculation (EGR) calibration changes.
Associated Products (2)
2017 Ram 3500 2017 Ram 4500
Associated Documents
- Download MC-10224745-0001.pdf↗
August 10, 2017•Document ID: 10224737
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; PARKING BRAKE; SEAT BELTS; BACK OVER PREVENTION
Mfr Comm. #:
0807117
Date Added:
October 24, 2022
Manufacturer:
RAM
Summary
This bulletin involves inspecting and updating the radio software, if required. A customer may experience one or more of the following conditions. Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio remains on. HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. Navigation function may reset itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear. Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Park Sense tone continuously on. Radio display may show. Please insert USB Stick? Navigation may not start or may lose position. Rear camera may show a black screen for 3 seconds upon going to reverse. iPod would not resume playing after a VR session or phone call. Radio reset, screen lockup, blank screen or sluggish system.
Associated Products (14)
2014 Dodge Durango 2014 Dodge Viper 2014 Jeep Cherokee 2014 Jeep Grand Cherokee 2014 Ram 1500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Dodge Viper 2013 Ram 1500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500
Associated Documents
- Download MC-10224737-0001.pdf↗
August 2, 2017•Document ID: 10224685
Service Bulletin/Repair Instructions
ELECTRICAL SYSTEM; BACK OVER PREVENTION; POWER TRAIN; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Mfr Comm. #:
9003319
Date Added:
October 24, 2022
Manufacturer:
RAM
Summary
Turbocharger, Turbo Speed Sensor, Turbo Gaskets and Seals 1. Do Not Replace Turbocharger for Exhaust Brake Operation Complaints. Do not replace the turbocharger for complaints of exhaust brake operating when the Exhaust Brake switch is off. Replacing the turbocharger will not address these complaints. Update the PCM with the new software version to correct this issue. 2. Turbo Speed Sensor is Now Serviceable. If a Turbocharger Speed Sensor is being replaced for a P2580 or any other reason, the Turbo Speed Sensor is now available separate from the Turbocharger Kit. do not replace the entire Turbocharger Kit. 2013-2015 Chassis Cab or Pickup - PN 68210095A$ 2007-2012 Chassis Cab or Pickup - PN 68039104A$. 3. Replace Exhaust Gaskets with Turbocharger Removal.~ If turbocharger is removed/replaced, the following items are not reusable and must be replaced: Turbocharger Gasket Turbocharger Outlet Seal Turbocharger Band Clamp If the front exhaust pipe is removed/replaced, the following items are not reusable and must be replaced. Turbocharger Outlet Seal Turbocharger Band Clamp
Associated Products (12)
2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500 2014 Ram 2500 2014 Ram 3500 2014 Ram 4500 2014 Ram 5500 2013 Ram 2500 2013 Ram 3500 2013 Ram 4500 2013 Ram 5500
Associated Documents
- Download MC-10224685-0001.pdf↗
July 19, 2017•Document ID: 10223722
Service Bulletin/Repair Instructions
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); AIR BAGS
Mfr Comm. #:
9003758
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.
Associated Products (8)
2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500
Associated Documents
- Download MC-10223722-0001.pdf↗
July 15, 2017•Document ID: 10223638
Service Bulletin/Repair Instructions
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mfr Comm. #:
0805317A
Date Added:
October 17, 2022
Manufacturer:
DODGE
Summary
This bulletin involves inspecting and if required, updating the radio software.
Associated Products (8)
2017 Chrysler 200 2017 Dodge Durango 2017 Jeep Grand Cherokee 2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2017 Ram 4500 2017 Ram 5500
Associated Documents
- Download MC-10223638-0001.pdf↗
July 13, 2017•Document ID: 10108546
Service Bulletin/Repair Instructions
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mfr Comm. #:
68234041A$
Date Added:
July 14, 2017
Manufacturer:
RAM
Summary
"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
Associated Products (13)
2017 Ram 1500 2017 Ram 2500 2017 Ram 3500 2016 Ram 1500 2016 Ram 2500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500 2015 Ram 1500 2015 Ram 2500 2015 Ram 3500 2015 Ram 4500 2015 Ram 5500
Associated Documents
- Download MC-10108546-0001.pdf↗
July 7, 2017•Document ID: 10223672
Service Bulletin/Repair Instructions
POWER TRAIN
Mfr Comm. #:
2103017
Date Added:
October 17, 2022
Manufacturer:
RAM
Summary
This bulletin involves replacing the transmission assembly.
Associated Products (6)
2017 Ram 3500 2017 Ram 4500 2017 Ram 5500 2016 Ram 3500 2016 Ram 4500 2016 Ram 5500
Associated Documents
- Download MC-10223672-0001.pdf↗

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