Ram 3500 Complaints (2014)

202 consumer complaints on file.

#11748722July 7, 2026
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2014 Ram 3500. The contact stated that while the contact's husband was driving at an undisclosed speed, the driver's side rear outer tire detached. The vehicle was driven to the shoulder of the road. The contact's husband inspected the vehicle and noticed that only one stud was attached to the wheel, and the wheel was tilted sideways. The vehicle was towed to an independent mechanic, where it was repaired; however, the failure reoccurred. The vehicle was towed to the independent mechanic, who informed the contact that the driver's and passenger's side rear outer tire studs had detached. The vehicle was repaired; however, the failure persisted. The vehicle was towed to an independent mechanic, where the contact was informed that the passenger's side rear outer tire studs had detached again. The vehicle was repaired; however, the contact stated that the rear axle, rims, and rear tire hubs were also damaged. The vehicle was driven to the residence. The contact stated that the failures occurred while hauling horses. The contact referenced an unknown recall with a similar failure description, stating that the vehicle was taken to the dealer three years ago for the recall repair, but the vehicle was only inspected and no repairs were completed. The manufacturer was made aware of the failure, and a case was filed. The contact was advised to take the vehicle to the dealer for inspection. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741544June 2, 2026
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, EQUIPMENT:APPLIANCE:REFRIGERATOR
Norcold N641.3FL refrigerator (serial #XXX) installed in an Arctic Fox truck camper caught fire on June 2, 2026 due to cooling unit failure. This model is subject to a known Norcold fire risk recall. The unit had not been repaired under the recall. I extinguished the fire myself. I have photographic evidence and have reported the incident to Thetford/Norcold at [XXX] . Norcold LLC filed for Chapter 11 bankruptcy in November 2025 with over 10,500 similar fire-related claims. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11725649March 19, 2026
ELECTRICAL SYSTEM
the recall number is 14V-635 or P65\n\nsays electric defect causes fires from heater Year: 2014\nMake: RAM\nModel: 3500\nTrim: N/A\nSeries: N/A
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11662921May 24, 2025
STEERING, WHEELS, SUSPENSION
We were traveling on a highway doing 70mph and the whole truck started to shake really badly. My husband could not steer the vehicle safely, nor could he brake without losing control. He had to slow down until the shaking stopped. When we got back on the road, the vehicle did the same thing three times. This is known issue with Dodge, yet they don't have a fix for it. They call it the "death rattle"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647288March 10, 2025
SERVICE BRAKES
ABS is not working and no part is available. Towing an RV without trailer brakes is dangerous. The ABS malfunctions at random and we never know when this will happen. ABS control deactivates traction control, as well as trailer breaks, and effects transmission functions as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636002January 15, 2025
VISIBILITY/WIPER
The heater core in this model with the Cummins motor and of those around the same year plug constantly. I have to flush mine every couple of weeks in cold weather otherwise it will not keep moister off of the inside windows including the windshield as it just blows frigid air. A complete repair is $2,400+ and it will continue to plug even after the repair. It's common to need to frequently pull off of the highway and wipe down the inside glass to keep the windows clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624079November 7, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2014 Ram 3500. The contact stated that while driving 50 MPH, the Electronic Stability Control (ESC) and brake assist warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the part was not available. The dealer informed the contact that the ABS module was under engineering review and there was no estimated availability date for availability. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612734September 5, 2024
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2014 Ram 3500. The contact stated while driving 65 MPH, the "no turbo signal" warning light illuminated, and the vehicle shifted into LIMP Mode. The contact stated that the vehicle slowed to approximately 20 MPH on the highway. The contact pulled over and turned the vehicle off and detached the positive and negative battery terminals. The contact stated that he touched the ends of the cables and reconnected the terminals to the battery and was able to return to normal vehicle functionality. The contact stated that the failure was intermittent but occurred at various speeds. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the turbo actuators needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580109March 29, 2024
STEERING
The contact owns a 2014 Ram 3500. The contact stated that while operating the vehicle at highway speeds, the steering wheel felt loose, and the steering was unstable, causing the vehicle to become difficult to control. The vehicle was taken to the local dealer who diagnosed that the outboard steering linkage jam nut had become loosened. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V021000 (Steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579928March 28, 2024
STEERING
The V06 Drag Link recall of welding the adjuster doesn't allow a complete front end alignment to be done correctly. If you have had the adjuster welded, you cannot re-center the steering wheel with the adjustments that have been provided by the manufacture. This itself presents a safety issue with the steering wheel now being off centered! I have not had the welding done and have been trying to get the drag link replaced since it has become loose again! Independent repair shops won't touch a RAM truck that has been welded or not do to liability. The replacement parts are now in stock and they should be replaced since the way that RAM says to now do an alignment only allow toe and camber but not re-centering of your steering wheel. I have confirmed that with RAM service. Ram Cares has not helped in this matter. Have a previous Request #1273536 with NHTSA. This is a major safety issue for myself and others on the road. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578468March 20, 2024
SERVICE BRAKES
The contact owns a 2014 Dodge Ram 3500. The contact stated that while driving at an undisclosed speed, the integrated brake controller was activated, however, the vehicle failed to brake as intended. The contact stated that when the brake controller was activated, the trailer trailer brake was inoperable. The contact stated that the failure had been persistent since the vehicle was purchased in 2019. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560718December 18, 2023
ELECTRICAL SYSTEM, STEERING, VISIBILITY/WIPER
this was a recall and all parts broke again . called dealer december 18 2023 and they have no idea what to do .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556897November 27, 2023
SERVICE BRAKES, VEHICLE SPEED CONTROL, BACK OVER PREVENTION: WARNINGS
My service abs light comes on and off, which makes cruise control inoperable and rear park sensors inoperable. This also makes putting into 4x4 impossible unless I turn off the truck, switch to 4x4, and start it before the sensor kicks off. I’m worried about the abs mainly. I contacted my dealer and they said it’s a common issue but the part is almost $1k and backordordered for months. How is this not a recall or safety issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555342November 15, 2023
ENGINE
Turbocharger actuator failure. Recognized as known issue for vehicles manufactured one year later (2015). All replacement cost covered by manufacturer and warranty extended. The replacement part for the 2014 RAM 3500 turbocharger actuator is MOPAR part 68481772AA and the replacement part for the 2015 RAM 3500 turbocharger actuator is MOPAR part 68481772AA (identical part numbers). Similarly, the turbocharger installation kits for both model years are identical. Multiple online complaints noted about failures in 2014 model years. I incurred $3000 expense to replace. Two detailed letters sent to manufacturer with no response or acknowledgement of receipt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555240November 15, 2023
STEERING
There was the V06 Drag Link recall which was to weld the drag link solid with no adjustment. I had it inspected on 3 May 19 where they found the nuts not properly torqued. I told them not to weld on the truck as this would cause extra expense to me when having any future work done on the truck. Had contacted Ram Cares to get a replacement drag link installed now that a replacement part is available. That didn't happen as the appointment that I had through Ram Cares couldn't happen without DM notes. There is clucking in the steering again like before and I'm sure it has loosened up again. I confirmed with independent repair shops that they would either not touch it do to welding or charge me additional cost to remove the weld and wouldn't re-weld do to liability. If Ram was willing to supply lifetime alignments for the truck, then no problem. The welding goes against how it's supposed to be fixed. I could be subject to a DOT inspection and truck impounded if there is welding on steering components. I know it's a discretionary rule, But could cost me time, money and other expenses for something that there is the correct replacement part available to fix the manufacture error. Thank you for you time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553257November 2, 2023
VISIBILITY/WIPER, STEERING, FUEL/PROPULSION SYSTEM
I HAVE 27 OPEN RECALLS, the steering wheel knuckle just keeps getting looser, nothing on the column will tighten, my wipers short out , I was sold a Omission deleted truck with documentation the day of purchase it was omission deleted, I was never told this vehicle was unsafe, The manufacture wants me to pay hundreds of dollars out of pocket for them to see if it maybe safe enough . Both Chysler, and the certified dealership of ford refuse to take any accountability or action
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552242October 27, 2023
WHEELS
I was towing my 4 horse lq trailer from Ohio back to Illinois and without warning my whole wheel flew off. Left me stranded for days not to mention the accident I had to avoid when it happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537551August 9, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES
1. HCU and ABS. Yes available for inspection. 2. Faulty braking, faulty fuse control, faulty anti skid, electronics began random operations such as radio, gauges flashing and wipers working. 3.Yes. Dealer said bad HCU and ABS. Currently with dealer due to no part availability. 4. No. Dealership inspected. 5. Yes, in June 2022 the service 4wd light came on periodically when driving but when we got it into service it was working fine. July 2023 the lights began flashing, wipers going, warning lights flashing then no lights and the truck died. Had to have it towed to dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523392May 23, 2023
WHEELS, WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2014 Ram 3500. The contact stated that while driving at approximately 50 MPH, the rear wheel studs failed. The wheels were stuck underneath the vehicle. The contact was able to pull over to the shoulder and noticed the wheel was bent. The vehicle was towed to the local dealer where it was diagnosed that the front and rear wheel studs needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed that all thirty-two-wheel studs needed to be replaced. The vehicle was repaired but the failure persisted. While driving approximately 50 MPH, in the middle lane, the rear end of the vehicle swayed, and he noticed the tire behind the vehicle. The passenger’s side rear studs fractured, and the wheel detached and struck the median and crossed the highway. There were no reported injuries. The vehicle was towed to the dealer again but was not diagnosed or repaired. The manufacturer was contacted and informed him about the warranty, but no additional assistance was provided. The failure mileage was approximately 298,712.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512262March 16, 2023
SERVICE BRAKES
ABS light, traction control, cruise control and the 4 wheel drive will not work. Part is on back order and was told November then January and now it’s August. I have a camper that I pull with this truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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