Ram 3500 Complaints

2,367 consumer complaints on file.

#11766853September 25, 2026
SERVICE BRAKES
HCU failure, ABS failure, stability control affected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766920September 25, 2026
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2018 Ram 3500. The contact stated that the ABS warning light intermittently flashed on the instrument panel while driving at various speeds. The contact stated that an audible chime was sounded with the warning light illuminated and the ABS, traction control, and cruise control features became inoperable. The contact stated that the failure almost caused two crashes due to the lack of the ABS functionality. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer was notified of the recall; however, the contact was informed that the part was on backorder. The manufacturer was notified of the failure, but the contact was given the same information as the dealer. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766631September 24, 2026
ENGINE
The truck has a CEL P2459. The unit was taken back to the dealer on June 15, 2026, and they diagnosed an aftermarket air cleaner and regeneration. The CEL continued to display P2459, and I returned the truck to the dealer on 9/23. The dealer stated I had a defective air cleaner housing and was willing to pay 80% of the cost. They also said the restriction likely caused the DPF filter to plug because it caused excessive DPF generation. I believe this defective air housing may be on multiple units since these are likely purchased in batches. Ram should replace all air cleaner housings from the manufacturer batch related to my unit. They should also cover any parts caused by this defective air cleaner housing. Ram should cover the plugged Diesel Particulate Filter and the air cleaner housing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766831September 24, 2026
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
Trucks ignition system does not work properly; manufacturer has no way to diagnose the problem. possible fire hazard? drive system, was not built to factory standards, dealer advised to not to drive out of fear of blowing up while driving down the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11766553September 23, 2026
ENGINE
1. Engine failed while driving. 2.This could have caused an accident if I were at highway speeds. 3. The cause of failure was a spent bearing on piston #3 due to lack of oil. 4. Per my mechanic an engine or rebuild kit is needed. This was a reported complaint in March of this year with a complaint number of #11724554. Their was no warning or low oil lamp which was a recall for some 2019 Rams, however my VIN was not included in that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765765September 21, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and referred the contact to the manufacturer for assistance. The manufacturer was contacted by phone and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765589September 20, 2026
UNKNOWN OR OTHER
Manufacturer Safety recall issued NHTSA #24V-896 Recall #C4B 2017-2018 RAM D2 DD DF DJ DP HYDRAULIC CONTROL UNI This has still not been remedied. We are having issues and can not get this fixed due to the fact the dealership does not have a solution to the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765209September 18, 2026
SERVICE BRAKES
Fiat Chrysler issued a safety recall in 2024. The FCA recall number is C4B the NHTSA recall number is 24V – 896. This recall was issued almost 2 years ago, but Fiat Chrysler has made little to no effort to make parts available. I’ve attempted to have this recall repaired four times, and I am attempting again today. The dealership and Fiat recall department tell me there are no parts available. Per Fiat Chrysler, they are rolling out parts in stages. They are still working on 4550 & 5500 class trucks, two years later. They are rolling out the recall regardless of whether a truck is experiencing alerts on their dashboard or truck problems. Trucks that aren’t experiencing problems are getting parts before trucks that are, if they are not part of the current rollout. For over a year now, I’ve had the ABS light on my dashboard illuminated, with no antilock brakes in my truck and the truck constantly makes chime sounds while driving. Burlington Ram, in Burlington County New Jersey, has confirmed my lights and chimes are due to the part being replaced in this recall. I’ve complained directly to Fiat Chrysler and requested they make parts available. Two years later, they still will not make a part available although some dealerships somehow sell the parts to people who want to pay cash for them. Two of my coworkers have done this because their vehicles are out of warranty and they don’t want to wait for the recall. Fiat Chrysler has the parts, but they are rolling them out in a fashion they want to and not by what danger the parts are causing. They are not prioritizing vehicles that currently have no antilock brakes and are experiencing problems because of this part. I was hoping you could help intervene and convince Fiat Chrysler that vehicles experiencing an issue should be prioritized & parts be made available. I’ve been extremely patient, but driving such an expensive heavy duty vehicle with a recall being ignored is unacceptable. Thank you for anything you can do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764696September 16, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764706September 16, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
Brand new 2026 Ram 3500 Limited Truck. Front parking sensors goes off when something is 15-25 feet away. Very frustrating as I have to turn off the front parking sensors. Had the same issue on my 2025 Ram 2500. Also, the tailgate is misaligned from the factory. Currently my truck is at the dealership, and they don't know how to realign the tailgate. No fixed. Again very frustrating on a brand-new truck from Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764788September 16, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was firm upon depression, causing the braking distance to be extended. The dealer was made aware of the failure but confirmed that parts were not yet available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11764122September 14, 2026
SERVICE BRAKES
IN 2022 the HCU for the anti-lock brake system fails. On 06/06/2022 The HCU unit was replaced at a RAM deanship. By 2024 the system had failed again. Still there is no resolution solution offered by RAM. It is now 09/14/ 2026. The warning has been going on and off since 2024. Now, the warning light is on almost constantly. Our safety is at risk because while this is happening, the ABS system as well as the traction control system are not functioning. Yes, the RAM dealership in Petaluma CA. has verified that this problem exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763273September 10, 2026
FUEL/PROPULSION SYSTEM
High pressure fuel pump recall failed and put my life in danger ⚠️ Terrible experience not only for me but it put in danger a Semi truck driver and others almost got killed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763095September 9, 2026
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, UNKNOWN OR OTHER
Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being able to turn the vehicle off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763049September 9, 2026
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2024 Ram 3500. The contact stated that while pulling into a parking lot, the transmission was shifted into reverse and then shifted into drive, and the vehicle unexpectedly accelerated without the accelerator pedal being depressed. The vehicle crashed into a concrete post. The contact stated that the front passenger’s side of the vehicle sustained severe damage. The vehicle was taken to a body shop and inspected by the insurance company for a claim. The dealer was contacted. The contact stated that the independent acceleration had occurred several times before the crash. The failure mileage was approximately 4,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11762724September 8, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Ram 3500. The contact stated that the ABS and traction control warning lights were illuminated on the instrument panel. The contact stated that with the warning lights illuminated, the 4WD feature was inoperable. The contact researched and found several recalls and warranties associated with the failure. The vehicle was taken to a dealer, and it was determined that the vehicle had experienced a hydraulic brake failure; however, the VIN was not under recall, and the part was on backorder. The contact stated that while attempting to shift into 4WD, the message “4WD Unavailable” was displayed. The manufacturer was notified of the failure. The vehicle was not repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762774September 8, 2026
ELECTRICAL SYSTEM
On the morning of August 29th around 8:10am the Ram truck caught fire under the hood with the engine/ignition off, after it was driven around the yard lot and shut off. The fire seems to have originated in the center of the engine on the drivers side of the cylinder head. Mimicking the same patterns as the recall #13A in regards to the heated grid recall that was performed in March of 2025, @121338 miles. The truck now has 157032 miles. The driver was able to extinguish the fire before the fire spread beyond the engine bay. the truck is currently locked up on site at our facility.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11762908September 8, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES
towing control module, brake lights work trailer breaks will not grab, lights on the module do not come on the module has never worked since I bought the 2024 dodge 3500 dually diesel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762938September 8, 2026
POWER TRAIN, ENGINE
We were pulling camper to Nashville TN. We pulled off I24 toward I65 North. I noticed the engine was raving and it felt like I was missing gears on the transmission. I was roughly 4 miles from my destination when I noticed smoke coming from under the hood on passenger side and flames coming from under hood on passenger side of the hood. I stopped the truck/ camper. Three of us had extinguishers trying to put fire out. The entire engingine compartment burned and fire intruded into driver compartment.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11761284September 1, 2026
STEERING, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ram Promaster 3500. The contact stated that while driving approximately 30 MPH while making a left turn, the steering wheel suddenly jerked to the left and the right. The EPS warning light illuminated. In addition, the contact stated that while in reverse, the steering wheel jerked and became firm. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Additionally, while driving at various speeds and making a left or right turn, the brakes unintendedly activated while the accelerator pedal was depressed. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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