Ram 3500 Complaints
2,367 consumer complaints on file.
- #10993909June 8, 2017WHEELS
I PURCHASED THE EXTENDED WARRANTY FOR MY 2014 RAM 35000 LONGHORN FROM DON VANCE DODGE IN MARSHFIELD MISSOURI IN FEBRUARY 2016 WHEN I BOUGHT THE TRUCK FROM THEM. WITHIN 10,000 MILES I NOTICED THAT THE RIGHT FRONT TIRE ON THE OUTER EDGE IS WEARING. I BROUGHT IT TO A LOCAL MECHANIC WHO RAISED THE TRUCK WITH A FLOOR JACK AND CHECKED THE TIRE. HE SHOWED ME HOW THE TIRE WOULD MOVE BACK AND FORTH AND SAID THAT THE UPPER BALL JOINT WAS BAD. I CHECKED IT ALSO AND IT HAD A LOT OF PLAY. I MADE AN APPOINTMENT WITH DON VANCE DODGE IN MARSHFIELD MISSOURI FOR THE WARRANTY WORK TO BE PERFORMED. THE SERVICE MANAGER CAME BACK ABOUT 3 1/2 HOURS LATER AND TOLD ME THAT THE BALL JOINT WAS GOOD AND WITHIN SPECS. I ARGUED WITH HIM ABOUT IT AND EXPLAINED THE ABOVE AGAIN TO HIM. HE REFUSED TO CHECK THE BALL JOINT AGAIN WITH A FLOOR JACK AND TOLD ME TO LEAVE. I WENT OVER AND SPOKE WITH THE MANAGER OF THE DEALERSHIP WHO SOLD ME THE TRUCK AND EXPLAINED WHAT JUST HAPPENED AND SHOWED HIM THE TIRE. THERE IS NO CAMBER ADJUSTMENT FOR THIS TRUCK AND EXPLAINED HOW THE BALL JOINT WAS BAD. HE ASKED ME TO CALL BACK TOMORROW AND SPEAK WITH THE GENERAL MANAGER. THIS IS ONLY 1 OF 3 DEALINGS I'VE HAD WITH THIS SERVICE DEPARTMENT. ALL IN WHICH THEY WERE WRONG AND TRYING TO MAKE ME PAY FOR WARRANTY WORK WHICH THEY REFUSED TO FIX.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10994012June 8, 2017WHEELS
I BOUGHT 2017 RAM 3500 IN JANUARY 2017 AS A NEW CAR. AFTER 1300 ML I BOUGHT AFTER MARKET WHEELS AND TIRES FROM DISCOUNT TIRE. THEY DID INSTALLED THEM AND CHECKED THEM AFTER. CAR DROW ALMOST FOUR THOUSAND ML DID NOT HAVE ANY PROBLEMS AT ALL. LAST WEEKEND FRONT PASSENGER SIDE WHEEL CAME OFF WHILE TRAVELING AT 80 MILES PER HOUR ON THE FREEWAY. NO SINGLE SINE THAT ANYTHING WAS WRONG WHITH A CAR BEFORE THE INCIDENT, ALL EIGHT STUDS WERE BROKE OFF WHITHIN A SPLIT SECOND, TIRE WAS LOST. I NOTIFIED DEALER AND A TIRE COMPANY AND WHEEL MANUFACTUR ABOUT THIS INCIDENT TO INVESTIGATE . EACH COMPANY BLAMES OTHERS. I'M PERSONALLY BELIEVE THAT PROBLEM DEFECTED STUDS OR WHEEL. I ASKED DISCOUNT TIRE AND CAR MANUFACTUR TO INVESTIGATE, NOTHING DONE YET.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992904June 2, 2017STEERING, UNKNOWN OR OTHER
ON JUNE 1, 2013, I WAS DRIVING THE DODGE RAM 3500 AT HIGHWAY SPEED (APPROX. 60 MPH) WHEN THE STEERING COMPLETELY LOCKED UP AND 4-WAY EMERGENCY FLASHERS FAILED. I DRIFTED TO THE SIDE OF THE HIGHWAY AND CAME TO A STOP. I IMMEDIATELY CALLED ROADSIDE ASSISTANCE. MY PHONE LOG SHOWS THIS CALL STARTED AT 8:40AM AND LASTED 9 MINUTES. DURING THE CALL, WASHINGTON DEPARTMENT OF TRANSPORTATION INCIDENT RESPONSE STOPPED AT THE SCENE AND NEITHER OF US REALIZED THE EXTENT OF THE PROBLEM AND WA DOT LEFT THE SCENE. NEAR THE END OF THE CALL, I NOTICED SMOKE POURING FROM UNDER THE HOOD AND EXITED THE VEHICLE. AT THAT TIME, I NOTICED BURNING MATERIAL ON THE GROUND UNDER THE TRUCK'S ENGINE. I HUNG UP WITH ROADSIDE ASSISTANCE AND CALLED 911 AT 8:49AM. AT THAT TIME, AT LEAST 4 LAW ENFORCEMENT, 2 FIRE ENGINES, AND WA DOT ARRIVED ON SCENE AND SHUT DOWN THE ENTIRE STATE HIGHWAY DUE TO THE SIZE OF THE FIRE. ONE LANE OF THE HIGHWAY WAS REOPENED JUST BEFORE 9:20AM. WHEN I LEFT THE SCENE, THE FIRE DEPARTMENT WAS STILL ACTIVELY WORKING TO CONTROL THE BLAZE AND HAD CUT OPEN THE TRUCK'S HOOD TO BETTER ACCESS THE FIRE. AFTER THE FIRE, I RE-READ THE RECALL NOTICE FOR THE VEHICLE'S ALTERNATOR AND BELIEVE THIS PROBABLY CAUSED THE NEAR-CRASH AND FIRE.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10992696June 1, 2017SERVICE BRAKES
I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10992326May 30, 2017STEERING
1ST ALIGNMENT AND TIRE ROTATION @1800MILES "TOE SET", ANOTHER ROTATE THEN OFF SET BALL JOINT BECAUSE IT DEVELOPED A "PULL" AND "CLIMBED CROWN", 3RD ROTATION, WAS TOLD NO MORE ALIGNMENT AVAILABLE WITHIN SPECS, 3,800 MILES NEEDS ROTATION DUE TO OUTER TIRE WEAR, SHIMMY ON MINOR ROAD IMPERFECTIONS HAS JUST BEGAN. FRONT TIRES GET HOT AND OVER INFLATE, TIRE MANUFACTURE CONCERNED, LOWERED PRESSURE #10 BELOW MANUFACTURE PRESS SPECS AND THEY INCREASE ABOVE #85 SPEC AND ARE HOT. NETWORKING WITH OTHER OWNERS AND AFTER MARKET FRONT END MECHANICS DISCOVERING DODGE HAS A FRONT END PROBLEM REDESIGNED IN 17. CHRYSLER REPAIR FACILITY HAS INFORMED ME THAT THEY DODGE HAS A PROBLEM WITH FRONT END, BUT DON'T HAVE A FIX. THE TIRE WEAR IS HIGHWAY MILEAGE AND NO LOADS, NO WEIGHT. TAKING TO 3RD PARTY TO READ ALIGNMENT SPECS AND INSPECT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991646May 25, 2017ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING 35 MPH, THE ELECTRONIC STABILITY CONTROL (ESC) INDICATOR ILLUMINATED WITHOUT WARNING. DADELAND DODGE REPLACED THE ESC MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. ..UPDATED 07/31/17 *BF *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991388May 24, 2017ELECTRONIC STABILITY CONTROL (ESC), STEERING, WHEELS
1ST TIME OUR TRUCK SHOOK SO BAD WE HAD TO GET OFF THE HIGHWAY, 2ND TIME TRUCK WOULDN'T GO INTO DRIVE. 3RD TIME TRUCK SAID IT WAS IN GEAR WHEN IT WAS IN PARK. 4TH TIME PERFORM SERVICE LIGHT. ACTUATOR. 5TH TIME PERFORM SERVICE LIGHT. AND NOW THIS. WE HAVE OWNED THIS TRUCK FOR 10 MONTHS AND IT HAS BEEN IN THE SHOP MULTIPLE TIMES FOR MULTIPLE WEEKS. THE LAST TIME BEING FOR A 9 NINE DAYS. THEY HAVE NOW SENT IT HOME SAYING THEY CAN'T FIX IT BECAUSE THE RECALL PARTS ARE NOT AVAILABLE. THE PERFORM SERVICE LIGHT IS STILL ON AND I WAS TOLD WHEN THE CHECK ENGINE LIGHT COMES ON AGAIN WHICH THEY SAID IT WOULD THAT I CAN BRING IT BACK AND THEY'LL TURN IT OFF AGAIN FOR ME. WE HAVE FILED A COMPLAINT WITH DODGE AND THEY OPENED A CASE THEN SENT US A MESSAGE THAT THEY CLOSED OUR CASE BECAUSE OUR TRUCK HAD BEEN FIXED. WE ARE AT A LOSS AS TO WHAT TO DO NOW.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10991220May 23, 2017ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2015 RAM 3500. WHILE DRIVING, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COAST AUTO CENTER INC. 530 CHETCO AVE, BROOKINGS, OR 97415) WHERE IT WAS DIAGNOSED THAT THE DEGRADATION OF THE SELECTIVE CATALYTIC REDUCTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT DODGE HAD NOT YET MANUFACTURED THE PART. THE MANUFACTURER STATED THAT THE CONTACT COULD TAKE THE VEHICLE TO THE DEALER EVERYDAY TO HAVE IT CHECKED, BUT OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10990782May 21, 2017STEERING
TRUCK HAS 26,300 MILES ON IT. 7 DAYS AFTER GETTING THE TRUCK SERVICED AND ALIGNED AT MY LOCAL DEALER, WHILE DRIVING AT 70 MPH ON THE HIGHWAY IN GAINSVILLE, FL, THE STEERING WHEEL SLOWLY BECAME MIS-ALIGNED TO THE LEFT BY OVER 180 DEGREES, CAUSING REDUCED ABILITY TO STEER TO THE LEFT, A CHECK ENGINE LIGHT, A FAILURE OF THE ANTI-LOCK BRAKE CONTROL MODULE, AND FAILURE OF THE CRUISE CONTROL. I STOPPED AT NEAREST DEALER WHO SAID THE TRUCK WAS UNSAFE TO DRIVE, BUT DID NOT HAVE ANYONE AVAILABLE TO LOOK AT IT FOR AT LEAST A WEEK AND OFFERED NO FURTHER OPTIONS. BEING AS I WAS 200 MILES FROM HOME, I TOOK THE TRUCK TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING DRAG LINK JAM NUTS WERE LOOSE ALLOWING THE DRAG LINK TO ROTATE AT RANDOM. HE WAS UNABLE TO TELL WHETHER THE DEALER FAILED TO TIGHTEN THEM AFTER THE ALIGNMENT OR BECAUSE THEY WERE NEVER TIGHTENED AT THE FACTORY. THE DRAG LINK WAS RE-SET TO CENTER THE STEERING WHEEL AND THE JAM NUTS WERE TIGHTENED. I WAS ADVISED THAT HAD I NOT STOPPED TO HAVE IT FIXED, THE DRAG LINK COULD HAVE CONTINUED TO LOOSEN CAUSING A COMPLETE LOSS OF STEERING CONTROL. A QUICK GOOGLE SEARCH INDICATES THIS TO BE A RECURRING PROBLEM WITH THESE TRUCKS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10990713May 20, 2017STEERING, SUSPENSION, WHEELS
DODGE DEATH WOBBLE. WHILE DRIVING OUR 2013 DODGE RAM 3500 6.7 TURBO DIESEL PICKUP TRUCK AT ABOUT 40 MPH THE FRONT END STARTED VIOLENTLY SHACKING. I COULD NOT STEER OR CONTROL THE VEHICLE AT THAT POINT. THIS HAS HAPPENED NOW TWICE. FIRST TIME I WAS ON A FREEWAY AND ALMOST CAUSED A SERIOUS ACCIDENT AND THE SECOND TIME I WAS ON A TWO LANE HWY AND ALMOST DROVE OFF A CLIFF. BOTH OCCURRENCES I WAS ONLY ABLE TO SLOW DOWN BUT HAD ZERO CONTROL OVER STEERING. ONCE I GOT SLOWED DOWN TO ABOUT 10 MPH I WAS ABLE TO LET OFF THE BRAKE AND THE VIOLENT SHAKING STOPPED. I HAVE TAKEN THE VEHICLE INTO THE DODGE DEALERSHIP WHO SAID THERE WAS NOTHING WRONG WITH OUR VEHICLE. SIMILAR REPORTS OF THIS ISSUE ARE ALL THE INTERNET. IN BOTH OCCURRENCES IT FELT LIKE THE SHACKING STARTED IN THE FRONT RIGHT SIDE OF MY VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10990457May 18, 2017UNKNOWN OR OTHER
THE TRUCK SEATS ARE VIBRATING REALLY BAD AT 60 TO 70 MPH. THE TRUCK WAS BOUGHT NEW IN NC . I DROVE IT HOME TO FL AND TOOK IT TO THE LOCAL DEALER , THEY BALANCE THE FIRESTONE TIRES AND IT IMPROVED A LITTLE EVERY 5000 I HAD TO ROTATE OR MY TEETH WOULD START TO CHATTER. I INSTALLED MICHELIN TIRE NO IMPROVEMENT. THE TIRE ARE WEARING EVEN, NO VIBRATION IN THE STEERING WHEEL , THIS A TRANSMISSION / TRANSFER CASE / DRIVE SHAFT OR REAR END ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10985948May 16, 2017WHEELS, STEERING
TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES CONCERNING THE VEHICLE AND THE DEALER FAILED TO PROVIDE A SOLUTION AFTER SEVERAL REPAIRS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A STRONG "DEATH WOBBLE" VIBRATION. THE VIBRATION CAUSED THE FRONT SEAT BELTS TO RESTRICT AND LOOSEN. THE CONTACT HAD TO REDUCE THE SPEED TO BELOW 45 MPH TO PREVENT THE CONDITION. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED BY A TIRE REPAIR SHOP AND THE STEERING BOX FAILED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE INSPECTED BY TWO INDEPENDENT MECHANICS. THE VEHICLE WAS ALSO TAKEN TO A TIRE REPAIR SHOP FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,468.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10985985May 16, 2017FUEL/PROPULSION SYSTEM
TRUCK AT FACTORY HIGH IDLE, PARKED IN DRIVEWAY AC ON MAX COOL AND THE FAN CLUTCH ENGAGEMENT CAUSED THE RUBBER FAN SHROUD TO SUCKED INTO THE ENGINES COOLING FAN. RAM STAR CASE #: 1307000002. JUST PURCHASED USED, AND THERE ISNT EVEN A BOLT TO SECURE THE FAN SHROUD MAKING IT EVEN MORE SUSCEPTIBLE TO BECOME INTANGLED AND PUNCTURE OF THE RADIATOR IS THE RESULT. VEHICLE IF MOVING COULD CAUSE ENGINE FAILURES DUE TO EXTREMELY POOR DESIGN OF SOFT PLYABLE RUBBER TO BE IN A HIGH VOLUME NEGATIVE PRESSURE SITUATION. LOSS OF BRAKES AND STEERING COULD SOON FOLLOW. RAM KNOWS OF THE ISSUE YET DECLINES TO FIX UNDER POWER TRAIN WARRANTY BECAUSE THE RADIATOR AND ENGINE COOLING FAN DOESNT FALL UNDER POWERTRAIN, YET IT IS AS IMPORTANT OR MORE IMPORTANT THAN ENGINE LUBRICATION AND SAFETY OF OCCUPANTS IN THE VEHICLE IF DESCENDING A MOUNTAIN PASS PULLING A HEAVY LOAD WHICH COULD RESULT IN LOSS OF LIFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10984671May 10, 2017ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN ACCELERATING (EITHER FROM A STOP OR A ROLLING STOP) AND THEN BRAKING AND THEN ACCELERATING AGAIN, THE ENGINE WILL HESITATE. SOME CALL THIS "DEAD PEDAL" BUT I FEEL IT'S DANGEROUS BECAUSE IT LEAVES VULNERABLE IN TRAFFIC TO A COLLISION. IT'S HAPPENED TO ME NUMEROUS TIMES AND AGAIN TODAY. I WAS AT A 4 WAY STOP AND PROCEEDED TO ACCELERATE WHEN IT WAS MY TURN, ABOUT 1/3 WAY INTO THE INTERSECTION, A VEHICLE TRAFFIC IGNORED THE STOP SIGN AND ATTEMPTED TO CROSS MY LINE OF TRAVEL. I HAD TO BREAK AND THEN IMMEDIATELY ACCELERATE AND THE TRUCK HESITATED WHICH LEFT ME IN THE INTERSECTION. IF THE OTHER VEHICLE HAD BEEN TRAVELING AT A FASTER RATE, IT WOULD HAVE T-BONED ME. AS IT WAS, THE OTHER DRIVER WAS ABLE TO MANEUVER HIS VEHICLE AROUND ME. TO ME, THIS ISN'T A DELAY IN WHICH THE TURBO SPOOLS UP TO HELP DELIVER POWER. IT ALMOST FEELS LIKE THE THROTTLE IS DEAD HOWEVER THE TRUCK IS STILL RUNNING. THE HESITATION CAN LAST ABOUT A SECOND OR SO BUT IN THAT TIME, I FEEL THE TRUCK IS UNSAFE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10982992May 2, 2017POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STOPPED, THE CONTACT HAD TO DOWNSHIFT DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO WEEKS AND THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10981516April 30, 2017POWER TRAIN
TRYING TO PULL OUT AT STOP SIGN, OR GREEN LIGHT TRUCK DOE NOTHING FOR @3 SECONDS. WE CALL IT DEAD PEDAL. MANY MORE PEOPLE HAVE SAME PROBLEM. DODGE SEEMS TO THINK THIS IS NORMAL, BUT IT IS NOT. VERY DANGEROUS SITUATION WHEN TRYING TO PULL OUT INTO TRAFFIC WITH YOUR FAMILY IN THE VEHICLE. THIS VEHICLE HAS A DIESEL ENGINE AND SHOULD HAVE A LOT OF POWER TO PULL OUT EMPTY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10979661April 20, 2017POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
AT 70 MPH OR ABOVE THE VEHICLE VIBERATES HEAVILY AND HAVE CHANGED TIRES AND BALANCED FOUR TIMES, IT FIBERATES IN THE REAR MOSTLY OR UNDER THE SEATS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10978977April 18, 2017FUEL/PROPULSION SYSTEM
I WAS DRIVING IN HEAVY TRAFFIC ON THE FREEWAY AND ATTEMPTING TO MERGE TO THE RIGHT TO EXIT THE FREEWAY. WHEN I PRESSED THE GAS PEDAL TO THE FLOOR TO ACCELERATE AND MERGE INTO TRAFFIC, THE ENGINE HESITATED AND THERE WAS NO POWER AT ALL FOR 2-3 SECONDS. AFTER THAT SHORT PERIOD, THE ENGINE ACCELERATED AND I WAS ABLE TO SAFELY MERGE. THIS SUDDEN FAILURE TO ACCELERATE WHEN MERGING IS A HAZARD BECAUSE WHILE WAITING FOR POWER FROM THE ENGINE ANOTHER CAR COULD CLOSE THE DISTANCE AND HIT ME DUE TO THE UNEXPECTED HESITATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10978724April 16, 2017SEAT BELTS
I WAS TOLD BY DEALER AND CHRYSLER THAT THIS IS ONLY ON THE 3500 RAM . THE SEAT BELT WARNING LIGHT AND THE AIR BAR LIGHT DOES NOT GIVE ANY WARNINGS WHEN PASSENGER PERSON SITS IN THE SEAT. THAT NO CHIME WILL NOTIFY IF SEAT BELT IS UNHOOK ONLY IN PASSENGER SEAT. I CAN'T EVEN PUT THIS PART IN MY VEHICLE BECAUSE NO # FOR IT. THIS TO ME IS A SAFETY ITEM THAT SHOULD BE IN VEHICLE. THE DRIVER SEAT WORKS OK JUST THE PASSENGER SEAT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10971032April 6, 2017UNKNOWN OR OTHER
TWO YEARS AND REPEATED VISITS TO DETERMINE A GROSS LACK OF ACCELERATION. ALMOST NON RESPONSIVE AT TIMES. ALSO A GEAR SHIFT SLAM AT TIMES. DANGEROUS LACK OF POWER TO ACCELERATE TO CROSS MULTIPLE LANES, ACCELERATION AT METERED ON RAMPS AND CROSSING AGAINST TRAFFIC. HAVE ALL SERVICE RECORDS FOR PAST TWO YEARS, AT LEAST TWO SEPARATE DEALERSHIP SERVICE DEPARTMENTS AND NO CHANGE IN PERFORMANCE OR SOLUTION TO ISSUE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0