Ram 3500 Complaints

2,367 consumer complaints on file.

#11122727August 27, 2018
VEHICLE SPEED CONTROL
VEHICLE FAILS TO MOVE WHEN YOU DEPRESS THE ACCELERATOR PEDAL. FROM A DEAD STOP TO PULL OUT INTO TRAFFIC IT DOESN'T MOVE AT ALL FOR APPROXIMATELY 5 TO 10 SECONDS. IT IS WORSE WHEN TOWING A LOAD. IT IS ALSO SLOW TO RESPOND WHEN DRIVING AT SPEED. IT IS EXTREMELY DANGEROUS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121896August 23, 2018
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 RAM 3500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE HILL ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDER MCLARTY DODGE CHRYSLER JEEP RAM (6533 UNIVERSITY DR NW, HUNTSVILLE, AL) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN CIRCUIT IN THE BRAKE LAMP SWITCH THAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000. *TT CONSUMER STATED THERE ARE NO MORE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121728August 22, 2018
STRUCTURE:BODY
OUR 2014 DODGE RAM 3500 HAS ABOUT 45000 MILES ON IT. ABOUT 3-4 WEEKS AGO WE NOTICED A CLICKY/POPPY SOUND COMING FROM THE FRONT END. WE PARKED THE VEHICLE AND CALLED THE DEALERSHIP TO GET IT IN. THE APPOINTMENT WE HAD WAS FOR AUGUST 15TH. YOU COULD HAVE KNOCKED US OVER WITH A FEATHER WHEN WE GOT A CALL FROM THEM TELLING US THE FRAME WAS CRACKED AND WE HAD TO HAVE HIT SOMETHING VERY HARD TO DO THIS. I CAN TELL YOU THE ONLY POSSIBLE THING WE CAN THINK OF IS A BAD POTHOLE THAT WAS HIT AT LIKE 10MPH AND EVEN THAT I FIND FAR FETCHED TO HAVE CAUSED A CRACKED FRAME. THIS IS SUPPOSE TO BE A HEAVY DUTY TRUCK AND TO BE TOLD IT HAS A CRACKED FRAME AND WE CAN'T PINPOINT THE EVENT THAT CAUSED IT. WE PURCHASED THIS TRUCK NEW SO WE ARE THE ONLY OWNERS, ANY IMPROVEMENTS TO THE TRUCK WERE DONE AT THIS DEALERSHIP. THE BODY SHOP AT THE DEALERSHIP IS TELLING US THAT LIFTS AND DODGES DO NOT MIX YET I DO NOT RECALL EVER SEEING ANY WARNINGS OR BEING TOLD THIS. I AM VERY CONCERNED THAT A HEAVY DUTY TRUCK COULD HAVE THIS TYPE OF DAMAGE AND WE HAVE TO REALLY THINK HARD OF SOME EVENT THAT COULD HAVE CAUSED THIS. AGAIN, WE DO NOT HAVE AN EXACT DATE BECAUSE WHEN THE NOISE STARTED THERE WAS NOT A SIGNIFICANT EVENT AT THAT TIME. NOISE STARTED AROUND THE 26TH OF JULY. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120877August 19, 2018
SUSPENSION
THE ENTIRE TRUCK SHAKES AT 70MPH AND ABOVE. IT FEELS LIKE THE TIRES ARE EXTREMELY OUT OF BALANCE. THE DEALER HAS BALANCED AND ROAD FORCE BALANCED THE TIRES, BUT THIS HAS NOT SOLVED THE PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM BUT IS UNWILLING TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120829August 18, 2018
POWER TRAIN, SUSPENSION, WHEELS
VIBRATION THAT STARTS AT 68 TO 73 MPH. REPLACED ALL TIRES-HAD BALANCED 3 TIMES-SWAPPED WHEELS AROUND. STILL A VIBRATION IN THE REAR OF TRUCK.CHECKED REAR SPRINGS , DRIVE SHAFT SEEM OK. THIS TRUCK HAS HAD A VIBRATION SINCE I BOUGHT IT, 4 YEARS OLD WITH 112,000 MILES I THOUGHT IT WAS JUST THE MIX MATCHED TIRES THAT WERE ON THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120861August 18, 2018
STRUCTURE:BODY
MY TAILGATE KEEPS OPENING ON IT'S OWN WHENEVER IT WANTS TO. IT OPENS WHILE DRIVING AND PARKED. I TRANSPORT RVS FOR A LIVING AND IF THE TAILGATE FALLS AND I DON'T REALIZE IT, IT CAN DAMAGE THE UNIT AND I HAVE TO PAY TO FIX IT, WHEN IT IS A CHRYSLER KNOWN ISSUE. THE RECALL THAT JUST CAME OUT IS FOR ONLY SHORT BEDS AND I HAVE A LONG BED. I NEED THIS ISSUED RESOLVED UNDER THE RECALL, BUT CANNOT BECAUSE IT'S SUPPOSEDLY NOT INCLUDED IN THE RECALL. *DT*JB *DT*JB *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119012August 10, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON JULY 27, 2018, THE ENGINE LIGHT AND MESSAGE APPEARED DURING A TRIP BACK FROM FREDERICKSBURG, VA, STATING 'SERVICE DEF SYSTEM. SEE DEALER'. WE STOPPED AT THE NEAREST AUTOZONE TO USE THE CODE READER. CODES P202E AND P207F APPEARED. THE NEXT DAY JULY 28, 2018 WHILE DRIVING, THE VEHICLE DISPLAYED A NEW MESSAGE. '5 MPH MAX SPEED IN 140 MI SERVICE DEF SYSTEM SEE DEALER'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118785August 9, 2018
STRUCTURE:BODY
MULTIPLE TIMES MY TAILGATE HAS JUST FLIPPED OPEN ON IT'S OWN, WHEN PARKED AND HITTING THE LOCK BUTTON ON THE KEY FOB, AND WHILE DRIVING DOWN THE ROAD. THERE IS CURRENTLY A NEW RECALL ON RAM TRUCKS FOR THIS EXACT PROBLEM BUT THE RECALL EXCLUDES TRUCKS WITH 8' BEDS. MY TRUCK HAS AN 8' BED - AND HAS THIS PROBLEM AND SHOULD BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118166August 6, 2018
WHEELS
BEFORE I HAD 7500 MILES ON VEHICLE I HAD TO REPLACE BOTH STEER TIRES DUE TO SEPARATION THAT WAS DETERMINED TO BE DEFECTIVE TIRES, SINCE THE I HAVE HAD TO REPLACE 3 ADDITIONAL TIRES FOR SAME DEFECT, COMPLETE SEPARATION OF BUILD MATERIAL THAT HAS CAUSED EXTREME BOUNCE AND VIBRATION RESULTING IN 5 TIRES BEING REPLACED DUE TO DEFECTS, RETAILER THAT HAS HANDLED THE LAST 3 STATED THIS IS VERY COMMON TO THE RAM TRUCKS WITH THESE NEXEN BRAND TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114148July 27, 2018
SUSPENSION
MANY CONSUMERS ARE REFERRING TO THE ISSUE AS "DEATH WOBBLE". AT HIGHWAY SPEEDS (50+) ANY SLIGHT BUMP WILL CAUSE A VIOLENT WOBBLE IN THE STEERING. THERE WAS A SAFETY RECALL (R46) FOR 2013-2014S AND CHRYSLER INDICATED THEY TOOK CARE OF THE ISSUE BUT I AM HAVING THE SAME ISSUE WITH MY 2015 RAM 3500 LARAMIE LONGHORN. IN ADDITION, THE TRUCK GOES THRU FRONT TIRES IN 10-15K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113857July 26, 2018
POWER TRAIN
WHILE PARKED ON SIDE OF HILL AND LOADING AN ATTACHED TRAILER, TRANSMISSION PARK FAILED AFTER APPROX 15 MINUTES CAUSING TRUCK TO ROLL DOWN HILL BARELY MISSING BUILDINGS THROUGH A FENCE AND INTO A BOG. IN CALLING DEALER THIS MORNING SAYS A RECALL FOR TRANSMISSION LOCKING PIN BUT RECEIVED NO NOTICE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11111136July 13, 2018
STEERING
AT 65 MPH OR MORE, WHEN ANY DEVIATION IN ROAD OCCURS TRUCK WILL BOUNCE ALL OVER ROAD AND WILL BE UNABLE TO CONTROL UNTIL SPEED IS LOWERED TO 35 MPH . DEATH WOBBLE. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110931July 12, 2018
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING 35 MPH OVER A SPEED BUMP, THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE FRONT TRACK BAR WAS FRACTURED. THE DEALER (DON ELLIOTT CHRYSLER DODGE, 1225 N RICHMOND RD, WHARTON, TX) DIAGNOSED THAT THE TRACK BAR WAS FRACTURED AND NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V541000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109866July 6, 2018
ENGINE AND ENGINE COOLING, POWER TRAIN
TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OREGON 97701) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103310July 3, 2018
ELECTRICAL SYSTEM:SOFTWARE
2017 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO FLAW IN THE SOFTWARE WHICH RESULTED IN AN ACCIDENT. *LD THE CONSUMER STATED THE VEHICLE CRASHED INTO THE GARAGE AND WAS TOTALED. *JS THE CONSUMER INQUIRED IF THE ACCIDENT WAS RELATED TO THE DEFECTIVE FUEL PUMP THAT BECAME A SAFETY RECALL. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11105055July 2, 2018
POWER TRAIN, UNKNOWN OR OTHER
DEALER WONT FIX RECALLS....DEALER SAYS THEY DO NOT HAVE THE PARTS....HAS BEEN MANY MANY MONTHS AND DEALER SAYS THEY DO NOT HAVE PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104220June 27, 2018
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL* THE CONTACT OWNS A 2013 RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V562000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIRS. THE DEALER (LITHIA CHRYSLER JEEP DODGE OF MISSOULA, 5001 GRIZZLY COURT, MISSOULA, MONTANA 59808) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104007June 26, 2018
VEHICLE SPEED CONTROL
I WAS HAULING A 15,000 LB FIFTH WHEEL WITH THE CRUISE CONTROL SET AT ABOUT 45MPH COMING UP TO THE LIGHT ON HWY. 35 AND HWY. 20 INTERSECTION NORTHBOUND IN INDIANA. I TAPPED MY FOOT ON THE BREAK TO SHUT MY CRUISE CONTROL OFF LIKE I NORMALLY DO AND PUT MY FOOT ON THE THROTTLE TO CONTROL THE ACCELERATION TO THE LIGHT. I REALIZE I WASN'T SLOWING DOWN PROPERLY AND PUT MY FOOT ON THE BRAKE AND STOOD BOTH FEET ON THE BREAK TO TRY TO STOP TO AVOID HITTING THE CAR IN FRONT OF ME. I ENDED UP HITTING THE CAR IN FRONT OF ME EVEN WITH THE TRUCK AND TRAILER BRAKES APPLIED. THE AIRBAGS DID NOT GO OFF IN EITHER VEHICLE. EVERYTHING WENT SO QUICKLY, DIDN'T KNOW WHY THE TRUCK DIDN'T WANT TO SLOW DOWN. I HAVE HAD NO PROBLEM WITH THE TRUCK OR MY 2018 TRUCK. I BELIEVE THE CRUISE CONTROL NOT SHUTTING OFF WAS THE CAUSE OF THE ACCIDENT. I WOULD LIKE YOU TO COME AND INVESTIGATE IT TO SEE IF THAT WAS THE ISSUE OF THE ACCIDENT. I CAN'T THINK OF ANYTHING ELSE THAT WOULD HAVE CAUSED IT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11103453June 22, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
THE TRAILER BRAKE CONTROLLER HAVE BEEN LITTLE TO NO TRAILER BRAKING POWER AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103038June 21, 2018
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
LARGEST AND MOST COSTLY HAS BEEN THE "DEATH WOBBLE", HAVE TO HAVE AN ALIGNMENT EVERY 3 MONTHS, HAD TO ADD A STABILIZER BAR TO SOMEWHAT CONTROL THE SITUATION BUT NOT FIXED IT, THIS HAS BEEN GOING ON SINCE 2016, HAPPENS IF VEHICLE HITS ANY KIND OF BUMP OR RUT AT MORE THAN 10MPH, ALSO HAVING ISSUES WITH WARNINGS TO HAVE THINGS SERVICED AND INSTRUMENT SCREEN CONTROLLING ITSELF OR NOT COMING ON, WHILE RUNNING OR IN MOTION FOR ALL OF THESE, HAS HAD MULTIPLE RECALLS,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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