Ram 3500 Service Bulletins
1,224 manufacturer communications on file.
- July 12, 2023•Document ID: 10242795Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 0901323
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
Summary6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
Associated Products (12)Associated Documents - July 11, 2023•Document ID: 10242792Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0816223
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryFlash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk status showing as closed when trunk is open. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). The TBM software will be updated from 5.25 to 5.39.1.
Associated Products (8)Associated Documents - July 11, 2023•Document ID: 10242790Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- 1808223
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
Associated Products (5)Associated Documents - July 11, 2023•Document ID: 10242737Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT
- Mfr Comm. #:
- S238A000030
- Date Added:
- September 25, 2023
- Manufacturer:
- JEEP
SummaryApple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
Associated Products (20)2024 Jeep Wrangler2023 Chrysler Voyager2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Dodge Durango2022 Jeep Compass2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500Associated Documents - July 7, 2023•Document ID: 10242841Service Bulletin/Repair InstructionsSUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); BACK OVER PREVENTION; STEERING
- Mfr Comm. #:
- 020423
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryFront suspension squeaking noise when turning the steering wheel.
Associated Products (2)Associated Documents - July 7, 2023•Document ID: 10242784Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 0300423
- Date Added:
- September 25, 2023
- Manufacturer:
- RAM
SummaryNoise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.
Associated Products (2)Associated Documents - June 30, 2023•Document ID: 10241146Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
- Mfr Comm. #:
- 2400623
- Date Added:
- August 21, 2023
- Manufacturer:
- JEEP
SummaryA/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
Associated Products (74)2024 Dodge Hornet2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator+ 54 moreAssociated Documents - June 30, 2023•Document ID: 10241140Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- 0815823
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryRadio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
Associated Products (5)Associated Documents - June 29, 2023•Document ID: 10241134Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 0815523
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryElectronic Vehicle Information Center (EVIC) Switch Inoperative The customer may experience one or more of the following: ? Steering Wheel EVIC Switch used to Navigate Cluster Menu is Inoperative. ? No Illumination. ? No Response to button press. This bulletin involves performing a power reset to activate/awaken the EVIC buttons.
Associated Products (4)Associated Documents - June 28, 2023•Document ID: 10241050Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 91890
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryFCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)
Associated Products (10)Associated Documents - June 28, 2023•Document ID: 10241049Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 91887
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryWarranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)
Associated Products (9)Associated Documents - June 24, 2023•Document ID: 10241121Service Bulletin/Repair InstructionsPOWER TRAIN; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 0300323
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryClicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.
Associated Products (12)Associated Documents - June 23, 2023•Document ID: 10241148Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Mfr Comm. #:
- 9100160
- Date Added:
- August 21, 2023
- Manufacturer:
- JEEP
SummaryPower wndow switch passenger
Associated Products (46)2023 Alfa Romeo Stelvio2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Durango2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 4500+ 26 moreAssociated Documents - June 21, 2023•Document ID: 10241058Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- Reference70A
- Date Added:
- August 21, 2023
- Manufacturer:
- JEEP
SummaryCustomer Satisfaction Notification 70A - Radio Date/Time Update
Associated Products (10)Associated Documents - June 17, 2023•Document ID: 10241101Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- 1807423
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryFlash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Longer crank time than normal. ? Transmission overheat conditions with a message displayed in cluster stating "Transmission oil temperature is too hot". This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.
Associated Products (2)Associated Documents - June 16, 2023•Document ID: 10241056Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
- Mfr Comm. #:
- ReferenceZD7
- Date Added:
- August 21, 2023
- Manufacturer:
- JEEP
SummaryCustomer Satisfaction Notification ZD7 - Radio Software Update
Associated Products (16)Associated Documents - June 15, 2023•Document ID: 10241089Service Bulletin/Repair InstructionsSUSPENSION:FRONT; SUSPENSION
- Mfr Comm. #:
- 0200423
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryNoise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.
Associated Products (2)Associated Documents - June 6, 2023•Document ID: 10241065Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 1807223
- Date Added:
- August 21, 2023
- Manufacturer:
- RAM
SummaryEngine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow Sensor A Circuit Low. ? P0750 - Shift Solenoid 1 Control Circuit - Open. ? P0755 - Shift Solenoid 2 Control Circuit - Open. ? P0706 - Transmission Range Sensor Rationality. ? P0765 - Shift Solenoid D. ? P0770 - Shift Solenoid E. ? P2761 - Torque Converter Clutch Pressure Control Solenoid Control Circuit-Open. In addition, the customer may experience the following: ? An engine no crank/start. This bulletin involves performing an extended idle test and possibly replacing the ECM.
Associated Products (4)Associated Documents - May 27, 2023•Document ID: 10239982Service Bulletin/Repair InstructionsSTEERING:GEAR BOX:SHAFT SECTOR; STEERING; STEERING:COLUMN; STEERING: STEERING WHEEL/HANDLE BAR
- Mfr Comm. #:
- 1900523
- Date Added:
- July 31, 2023
- Manufacturer:
- RAM
SummarySteering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering column intermediate shaft.
Associated Products (2)Associated Documents - May 26, 2023•Document ID: 10239979Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 0813023
- Date Added:
- July 31, 2023
- Manufacturer:
- RAM
SummaryTelematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.
Associated Products (5)Associated Documents