Ram 2500 Complaints

468 consumer complaints on file.

#11674061July 16, 2025
ENGINE
Engine had a tick, dealer said it was lifters. Dealer replaced lifters after having the truck for three weeks. Noise is back 2022 ram 6.7 with 17000 miles. This issue could cause engine failure at any speed and I use this truck to pull a large travel trailer. I’m concerned the noise is back and putting metal shavings into the engine will cause catastrophic engine failure at some point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673984July 16, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673942July 16, 2025
FUEL/PROPULSION SYSTEM
Truck will regen every 100 miles, then Truck will come up with regen message then immediately come up with see dealer full dpf. Truck will start shutting down causing a safety hazard for family in truck. Dealer and ram will claim nothing is wrong with truck. And that we need to continuously pay for dpf manual regen $500 per manual regen (happens once a year). Truck has 32,000 miles and is a 2022. Dealer claims they did the recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672856July 11, 2025
ENGINE
Hydraulic roller lifter failure. Very common these pickups . Mine went in for a ticking noise hydraulic roller lifter failed got stuck in the bore. They replaced all 16 they test drove it stuck exhaust lifter #2 they replaced that lifter and the camshaft. Engine still has a very loud clatter and ticking noise. Did not do this when it was brand new
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671516July 7, 2025
TIRES
LT285/60R20 with 12,700 miles. I had just left the parking lot at the Cumberland YMCA and was merging into traffic on [XXX] westbound in Cumberland Md., accelerating to the speed limit (55MPH) when I began hearing a noise. I then saw a red warning light on the dashboard indicating 0 tire pressure on the left rear tire. Looking in the outside rear view mirror I could see the tire was flat and the truck was basically riding on the rim (thus the noise). To my knowledge I did not hit any debris or potholes. I had children in the back seat. Fortunately at the low speed no one was in danger. I need to replace the tire (actually I will replace all 4 as I have no trust in Firestone) so I don't know about the availability for inspection but I will take photos. The local police were called to help ensure personal safety while the spare tire was mounted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671250July 4, 2025
ELECTRICAL SYSTEM
Intermittent blackout of driver display screen while vehicle is running. Also, intermittent blackout of navigation screen on 14.4 inch display screen while vehicle is running.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671111July 3, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Diesel Exhaust Fluid (DEF) message displayed. The vehicle was able to restart. The vehicle was taken to the dealer, where it was diagnosed that the Diesel Exhaust Fluid (DEF) system had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670093June 29, 2025
POWER TRAIN
When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670091June 29, 2025
SERVICE BRAKES
The brake pedal on my truck is very spongy. It goes halfway to the floor if it isn't pumped at least 2 times before braking. I find it very distressing in tight situations where I do not have time to pump before braking. I took it to the dealership and they say there is nothing wrong. This is a brand new truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668436June 22, 2025
POWER TRAIN
Been driving over 2 months and zero issues. On a Thursday headed to store and transmission would not get out of first gear.made it to a shop 1.5 miles away and they said transmission was gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668123June 20, 2025
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667678June 18, 2025
ENGINE
TRANSMISSON MAKES A WHINING NOISE WHEN SHIFTING GEARS WHEN EXCELERATING. I HAVE TAKEN IT TO THE LOCAL RAM DEALERSHIP 4X NOW. FCA DID APPROVE A SMALL TRANSMISSION PART REPAIR, BUT UNFORTUNALTY IT DID NOT FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666809June 13, 2025
SERVICE BRAKES
I have a seized brake caliper that is a direct result of a faulty brake hose. The brakes were looked at by a brake specialist business and I was told the brake hoses had to be replaced as well as the calipers, rotors and pads on the front. I took it to the Lake City, Florida dealer looking for a recall after reading online that some 2021 Ram 2500 trucks had brake hose recalls. They told me there was no recall on my particular truck for brake issues. However, when they quoted me there price and reason they needed to repair is that it had a seized brake caliper and all components are now no good. They also told me the brake hoses need to be replaced due to the passenger side brake hose having collapsed internally but they want me to pay $3500 to repair. This issue is a direct result of a faulty brake hose that they said collapsed. There are other trucks that have recalls for the same failure. Why is mine not covered under a recall with the safety issue that has developed? I need these parts covered as well as all the parts that have to be replaced due to the faulty hose. Please let me know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665863June 9, 2025
ELECTRICAL SYSTEM
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664846June 4, 2025
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The Mass Air Flow (MAF) sensor on my 2022 Ram 2500 failed, causing multiple system malfunctions. It triggered inaccurate Diesel Particulate Filter (DPF) codes and showed abnormally high idle hours that do not reflect actual vehicle use. This defect is tied to a known issue identified by Stellantis in Technical Service Bulletin #18-002-24, which acknowledges improper MAF sensor calibration or compatibility on vehicles like mine. The bulletin was verbally confirmed by the dealership as applying to my truck. This faulty sensor caused emissions system errors, degraded engine performance, and may impact emissions compliance. There was a persistent check engine light, reduced fuel economy, and the risk of engine derating. The problem was reproduced and confirmed by Encore Chrysler (Mobile, AL), an authorized Ram dealership. Stellantis has agreed to cover the repair under Goodwill, but the issue appears systemic. Safety was potentially compromised by inaccurate sensor data that may cause sudden engine derate or failure during operation. Additionally, the incorrect idle hour readings could affect warranty determinations and long-term diagnostics if not corrected. The check engine light first appeared on May 21, 2024. The vehicle has been out of service since May 22, 2024, and repairs are still pending. The MAF sensor and affected systems are available for inspection upon request. This issue may affect a broader set of Ram 2500 trucks, and given the manufacturer’s internal bulletin, it may merit a recall review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664520June 3, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664192June 1, 2025
ELECTRICAL SYSTEM
Backup camera fails to activate when vehicle is put in reverse gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664091May 31, 2025
SERVICE BRAKES
The brakes are very inconsistent with a spongy pedal. When a vehicle in front of me caused an emergency stop, the pedal continued to travel almost to the floor and never felt firm. However, if the adaptive cruise control starts to brake first and the brake pedal gets depressed by the driver after that, it feels firm. These brakes are very unsafe on a truck rated to tow as much as these are.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663516May 28, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
I bought my 2022 Ram 2500 brand new as a factory order. It is currently in the shop at Ron Lewis Ram in Cranberry Twp, PA to get a rear window water leak diagnosed. The dealer has told me that the rear windows frame is cracked in multiple places and wont be covered by my 8 year/125,000 mile max care warranty. I told them that it should be covered since its apparently a factory defect that caused the issue. They informed me that since I am at 55,000 miles, Ram wont pay to repair the issue, that I had until 36,000 miles to have this issue and have it repaired. Through the power of Google search, I was able to find that countless Ram 1500 trucks have had this identical issue and a TSB exists for it. The TSB for the Ram 1500 (23-098-23 Rev A) states that it was caused by a manufacturing issue, that the repairs will be made, and that Ram will cover the repair until the truck hits 8 years/ 150,000 miles. I cannot find a TSB for the 2500 trucks that have the identical issue and I can't believe for a second that I have the only 2500 Ram on the road with this issue, especially after seeing the identical problem with the Ram 1500 and even the Jeep Gladiator, all from the same manufacturer of Stellantis- who owns both Ram and Jeep. The dealer says that I will have to pay a couple of thousand dollars out of pocket to have these repairs made on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662591May 22, 2025
TIRES:TREAD/BELT
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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