Ram 2500 Complaints

468 consumer complaints on file.

#11759573August 25, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I have dead pedal going on with my truck and when pulling out into traffic and truck does not go almost get hit by oncoming traffic and cause an accident and could end up deadly when the truck just losses the possibility to be limited to truck not being able to accelerate because it is having issues with the computer communicating with the sensor on the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759006August 24, 2026
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Ram 2500. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact had to pump the brake pedal several times to stop the vehicle. The vehicle was taken to the dealer for an oil change, and the contact informed the dealer of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the issue. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758140August 20, 2026
STEERING
The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mechanic who determined that there was a loss of power steering assist function, which was caused by water intruding into the power steering module connector. The vehicle was towed to the local dealer, where it was diagnosed with a loss of power steering assist caused by water intrusion into the power steering module connector. The dealer informed the contact that there was no warranty coverage on the vehicle. The vehicle was not repaired. The manufacturer confirmed that there was no warranty coverage for the repair. The failure mileage was approximately 14,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757982August 19, 2026
ENGINE, ELECTRICAL SYSTEM
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued for several minutes with engine off and ignition in off position.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11757750August 18, 2026
VISIBILITY/WIPER, UNKNOWN OR OTHER
The persistent 'App Market' notification/icon creates a visual distraction and obscures critical driving data in the status bar. I request that this be documented as a product complaint for the Uconnect development team to allow users to disable non-essential marketing overlays.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756715August 13, 2026
UNKNOWN OR OTHER
My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this message continuously reappears while driving even after acknowledging the message earlier. This message would overlay critical driving information such as navigation, engine status, and trailer towing data. This message forces the driver to divert my attention from the road to locate and press “OK” on the screen, creating an ongoing and unacceptable safety hazard. I believe this distraction qualifies as a valid safety issue, under the NATSA guidelines for
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756058August 10, 2026
SERVICE BRAKES
ABS system HCU leaking internally Vehicles stopping ability may be impaired Vehicle brake pedal slowly sinks to floor. Ram dealership diagnosed a failed master cylinder internal seal and replaced the master cylinder with 25,272 miles on the vehicle on 3/17/26. Returned to dealership with same issue on 8/3/26 with 28,488 miles on vehicle. Ram dealership diagnoses the hydraulic control unit (HCU) is leaking internally on the ABS system. No warning lamps or other messages. First reported soft brake issue on 2/11/26.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755809August 9, 2026
POWER TRAIN
Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755263August 6, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2026 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754681August 4, 2026
STEERING
while driving down the road at 45 mph I lost power steering and was pulled off the road. This happened twice.Took it to the dealer and they found stored DTC , LSOS communication with BCM stored in the steering assist module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753967July 31, 2026
ENGINE AND ENGINE COOLING, BACK OVER PREVENTION
The contact owns a 2021 Ram ProMaster 2500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, and the contact was informed that the repair might take 2 or 3 days to be completed. The dealer was only able to pay for a rental vehicle for two days. The contact stated that 5 days later, the dealer was still waiting on parts from the manufacturer to repair the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753372July 28, 2026
STEERING
The contact owns a 2022 Ram 2500. The contact stated that while driving approximately 70 MPH, the steering wheel jerked to the right and the traction control warning light illuminated. The contact stated that while the vehicle was parked, the electronic stability control, Forward Collision Avoidance, check engine, and power steering warning lights were illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that there was water intrusion in the rack and pinion, causing corrosion of the electronic power steering system and several other unknown components that needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753228July 28, 2026
ELECTRICAL SYSTEM
Stellantis issued a STAR service order regarding the digital rearview mirror not operating. I bought my truck in April of 2026 and the mirror was inoperable. Ram dealers have had the truck in the shop for over 10 weeks and cannot fix this safety issue. A STAR number and two claims numbers have been assigned. Stellantis Customer Service cannot understand what is being said and no rental car afforded. In essence, they cannot fix this problem. It must be forced for Stellantis to fix this wide spread problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753071July 27, 2026
BACK OVER PREVENTION
The contact owns a 2021 Ram Promaster 2500. The contact stated that while the vehicle was in reverse(R), the rear-view camera displayed a blank screen. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention) and associated the failure with the recall. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752191July 22, 2026
EXTERIOR LIGHTING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751811July 21, 2026
SERVICE BRAKES
This problem first occurred on a state highway in [XXX] in 2023 and again in 2026 (this incident.) While driving south on XXX, there was an undulation/slight bump in the interstate while in a mild right hand curve. My vehicles brakes engaged without my input and slowed me down from 70mph to 35mph with traffic behind me. My gas accelerator and brake pedal were unresponsive from user input. At no point was my vehicle out of control to trigger such aggressive braking from my ESC, ERM, or ABS. The concern here is that thankfully this was on dry roads and traffic was far enough behind me to avoid a collision. My concern is this happening in winter weather/icy/wet roads, or with significant traffic behind me causing a possible high speed rear-end vehicle accident. There was a safety recall for ESC/ABS a few years ago on my vehicle that I dealt with through the dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751704July 21, 2026
SERVICE BRAKES
Brake pedal very soft and sink to the floor you have to pump the brake pedal to get hard pedal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750664July 15, 2026
ELECTRICAL SYSTEM
The contact owns a 2026 RAM 2500. The contact stated that they had just purchased the vehicle and while driving on the high way at 65 MPH the infotainment system failed and would not function as it should, the contact mentioned that the GPS and hands free calling are paramount to the their safety while utilizing the vehicle. No warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the infotainment system was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750570July 15, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750317July 14, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle intermittently went into LIMP Mode and failed to accelerate as needed. The contact pulled over and turned off the vehicle. The failure failed to be self-corrected after the vehicle was restarted. The vehicle was taken to a transmission specialist, who was unable to duplicate the failure. The contact was informed that the failure was electrical, and an unknown sensor was replaced; however, the failure persisted. The vehicle was taken to the dealer, who discovered a leak in the transmission pump. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the dealer to have the transmission replaced. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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