Ram 1500 Complaints

1,938 consumer complaints on file.

#11516802April 12, 2023
ENGINE
I purchased a 2021 RAM Big Horn truck for 58k. At 33k miles both exhaust manifolds cracked causing the cab of the truck to fill with exhaust! This exhaust causes me headaches. This exhaust leak also pours into our environment causing a hazard to others. I took the vehicle to Dodge service who confirmed both manifolds are cracked and exhaust is getting into cab if truck. This is under warranty however there are no parts to fix the issue. Dodge should be compelled to buy back these vehicles as they are a hazard in numerous ways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516065April 7, 2023
POWER TRAIN
The drive train in my truck has multiple issues that have been going on since I bought the truck last December. The rear end has a clunk when making a yield type turn or when applying gas after coasting. This clunk is heard and felt from the driver seat. There is a delay when shifting into reverse from park which gives a clunk when it shifts into gear. The truck is jerky at slow speeds (25mph and below) or when coming to a stop. The throttle has a delay when starting off. You will push the gas to go and the transmission is not ready. It will finally decide to go and give you a strong jerk. Sometimes when coming to a stop there will be a clunk which feels as if you got hit from behind. The engine will shut off before the truck comes to a complete stop during a auto start/stop sequence. I have had the truck in for service twice and both times I was told that nothing is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516063April 7, 2023
ENGINE
I have had two engine related issues during my year and half ownership of this truck. The first episode was when I was coming to a stop at a red light from highway speeds. The engine started shaking as if it was going to die. I was able to drive off and it was fine for the rest of the drive. The second time the engine actually shut off while making a left turn in a four-way intersection. Luckily there was no cars around because it died in the middle of the turn. It started back up, but it was a long start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515968April 7, 2023
UNKNOWN OR OTHER
Driving through town on my way home from work, the instrument cluster display went black and gauges died. I have no access to fuel level, engine temps, speedometer, rpm's, warning indicators, etc. Have to take it in to dealer for a multi-day diagnosis and hopefully free repair. 2two year old vehicle with only 25k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515960April 7, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 25 MPH and making a right turn, the vehicle stalled. The contact placed the vehicle in park(P) and attempted to restart the vehicle. The vehicle failed to start and was towed to the dealer. The dealer confirmed that the high-pressure fuel pump had failed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 30,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515320April 3, 2023
ENGINE
The engine of my vehicle shut down while I was driving. There was not any warning. The emergency brake turned on. The battery light icon turned on. I driving around 25 mph. I was able to pull to the side of the road and restart my vehicle. I was in the middle of the road with traffic in front of me and behind me. I could have been rear ended. I will be taking the vehicle to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514653March 30, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
I was backing out of my driveway and the rear view camera and rear sensors didn’t work. Due to vehicle in the road’s location and my mirrors view I could not see vehicle behind me and ran into the vehicle.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514546March 30, 2023
FORWARD COLLISION AVOIDANCE: WARNINGS
The Forward Collision Warning System has not functioned on my brand new 2023 Ram Laramie 1500 Limited since I bought it on March 3, 2023. I can make my vehicle available for inspection at your convenience. I feel that this feature, although not standard equipment, not functioning puts both myself and my family at risk through not functioning. The issue has been confirmed by a dealer. Although the system generated no error codes the technician was able to confirm/verify that the forward collision alert system does not engage as designed. I have not received a diagnosis aside from the selling dealer (who refused to test drive the vehicle to verify the failure) telling me that with no error code that they would not be able to diagnose it. The second dealer (who acknowledged the malfunction) noted that it may be a software issue on the attached invoice. RAM Customer Care was not helpful at all and stated that without an error code that they would not escalate my concerns. I've received no error codes or messages indicating that the system is not functioning. The Forward Collision Warning System has engaged at least 4 times since I've been driving the truck but not reliably or consistently which proves to me that something is wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514524March 30, 2023
VISIBILITY/WIPER, SEATS
Defogger makes windshield unable to see out of have to pull over when driving because the window gets completly fogged
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514462March 29, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ram 1500. The contact stated while his wife was driving 30 MPH, she heard an abnormal noise and the vehicle then stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel pump and the three fuel injectors to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513525March 23, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving the vehicle about five miles-per-hour and came to a stop sign, then came to a full stop. I then proceeded to make a right turn and was driving straight for about one-quarter of a mile at a speed of about five to ten miles-per-hour. Next, I slowed the vehicle down and made a right turn. The vehicle then completely stalled and turned completely off. The engine stopped, all of the meters on the dashboard turned completely off and the entire car and all electronics were completely off without warning. It was a random shutdown, there were no warning lights and no engine warning light or anything. Immediately after the vehicle turned off, I put my foot on the brake, then I had to put the vehicle in park, and then I had to restart the vehicle by pushing the "start engine" button. My safety, the passengers safety, other cars safety was put at risk because the vehicle could have stopped anywhere at any time without warning and completely turned off. There could have been a vehicle close behind me that could have caused death to passengers of my vehicle or other vehicles. The dealer confirmed that this is an issue and there is supposed to be an update for the computer on the Etorque engine. The dealer inspected the vehicle, and ran a computer update on the engine. However, the service manager said that they could not guarantee that it would not happen again. There were no warning lamps, no messages, no symptoms to indicate that this was going to occur. It was completely random with no warning. The components that malfunctioned are the E-Torque Engine and the computer. I immediately traded the vehicle in for a completely different brand. I do not want do die due to this vehicle malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513307March 22, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
The fog lights on the vehicle stop working while I was driving at night in a not well lit area. After they stop working I went to get an oil change and was told I was unable to get an oil change and the water pump was leaking. The tech stated it was unsafe and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513182March 22, 2023
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
My 2022 Ram-1500 V6 Etorque truck has stalled 5 different times. Each time it happened after I had been driving 10 minutes or up to 1hr. Each time I was stopped at an intersection or in stop and go traffic. Twice I was able to restart it in less than 1 min. One time was a few minutes. The other two times it would not restart after several minutes. The Sales person suggested I get out of the truck then lock it and unlock it. After 5 to 15 minutes I was able to restart it. In both cases I had to exit the truck in traffic to lock and unlock it. In all 5 cases I was in traffic when this happened. This problem first occurred a few weeks (480 miles) after I bought the truck. The truck is now into a dealer service shop for a second time for this problem. So far they have not been able to diagnose the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512389March 17, 2023
UNKNOWN OR OTHER
Musty smell coming from the Heating/AC since new. Caused a fellow worker to have sneezing fits. Have tried to alleviate the problem myself. Changed cabin air filter, cleaned an already clean cab even more, added disinfectant to vents….to no avail. Smell is still there. Makes me question when this truck was built and how long it sat outside in a field/lot somewhere?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512383March 17, 2023
EXTERIOR LIGHTING
Headlights are frosted up under 20 degrees Fahrenheit. A frost line appears and will not disappear without cleaning. Then it reappears again. I have never experienced this before with any vehicle. Dims the already dim front headlights, not good for safe driving practices.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512381March 17, 2023
VISIBILITY/WIPER
Defrost does not clear a frozen windshield unless it is above zero and on Max (7) setting. Not enough airflow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512254March 16, 2023
STRUCTURE
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the tailgate unexpectedly opened. The vehicle was taken to the dealer, where the vehicle was serviced under NHTSA Campaign Number: 22V904000 (Structure) however, the failure recurred. The vehicle was taken back to the dealer, and the dealer sent pictures of the failure to the manufacturer. The manufacturer declined to repair the tailgate. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 8,689.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511827March 14, 2023
AIR BAGS
I was in a ft end accident .the estimate was over $8000.00 and the air bags did not deploy. The body shop said this is normal. my grandson was in a accident was the same year make and model .A front end accident and his airbags didnt deploy.both trucks are in body shops 4 8000.00
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11511604March 13, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
Vehicle has no heat or defrost vehicle has been in the shop for over 30 days this problem began as soon as the car was leased new at the dealership which was at the end of January
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511105March 9, 2023
ENGINE, SERVICE BRAKES, POWER TRAIN
My 2022 Ram 5.7 with etorque (25k miles) decided to park itself in the middle of a state Highway. I was coming to a stop at a light and heard some beeping noises from the truck, I looked down and it was trying to put the truck into park while my wheels were still turning. Once I was around 2-3 mph it jammed into park and applied the parking brake. I couldn’t move the knob to drive, and my battery light lit up on the dash. I had to turn the truck off and back on again to get it out of park. The truck almost didn’t seem to want to turn back on and when I put it in drive, the engine started sputtering and the battery light remained on. I gassed it and barely managed to make my turn without stalling into oncoming traffic because the engine kept acting like it was going to die. I stopped in a parking lot for a few minutes, kept the truck running and started back home. While the engine stopped sputtering it still didn’t seem to drive quite right- the truck was surging a little when it shifted and it still had the battery light on. Once I got home (like a mile away) I turned it off and back on a few times with no further issues. Possibly unrelated but I have also been to 3 Ram dealers to try and fix my engine tapping/knocking noise (and sometimes rough idle - maybe lifter related). It’s so loud I can hear knocking from inside my truck and from 15-20 feet away in a parking lot. All three dealers stated it was normal, which (obviously) it is not. I’ve also had issues with electrical burning smells coming from my engine bay, as well as a leaky rear window (probably over the battery pack). Ram needs to acknowledge the safety issues and mechanical failures and fix them immediately before someone gets hurt, or worse. I have read dozens of reports from this site of trucks parking themselves in the middle of the road and so far nothing seems to be done about it. I have footage on my dash-cam, if they would like to reach out and see what exactly happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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