Ram 1500 Complaints

1,938 consumer complaints on file.

#11520292May 3, 2023
UNKNOWN OR OTHER
Exhaust bolts failed on two separate occasions. I'm concerned that this will lead to an accident if parts of the exhaust system come apart and make contact with the road. The parts have been replaced (twice) and I've contacted the manufacturer who seems to have little concern at this time
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520176May 3, 2023
ENGINE
While driving at highway speeds. The throttle stopped responding. Had to pull off the side of the highway as the vehicle engine had shut down. Afterwards, no dash lights on in the instrument cluster and the key fob would not initiate any activity.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520118May 2, 2023
ELECTRICAL SYSTEM, AIR BAGS, UNKNOWN OR OTHER
Dealer reporting leaking and water intrusion at rear window seal. Water intrusion causing significant water damage and mold. Water intrusion potentially disrupts vehicle BCM and other electrical components including airbag function, lighting controls, infotainment and navigation systems. Radio infotainment system has faulted, radio speakers crackling, guage clusters lights randomly illuminate. Mold significantly creating adverse health affect. Excessive moisture causing window fogging and visibility issues. Problem reproduced by Crown motors in Redding, CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519897May 1, 2023
AIR BAGS, UNKNOWN OR OTHER
I was sitting stoped in a parking lot and the vehicles etorque shut the engine off. When I took my foot off the brake the vehicle accelerated on its own and hit a light pole. Also airbags didn’t deploy. I was roughly 10 feet from the pole .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519695April 30, 2023
ELECTRICAL SYSTEM, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I had issues with the electrical systems on various occasions. There were times when the vehicle shut down in middle of driving while other times some functions such as keyless entry or auto braking didn't work. I took the vehicle to the dealership on 3 separate occasions and they said that they could not recreate the issues but rewired the system. I still had issues and was told that as long as the engine light is not blinking it is safe to drive. On 4/11/2023 while driving full speed on the highway, the electrical system stopped and i lost brakes and steering. This caused me to crash into the car in front of me. In addition, the auto braking did not engage and the airbags did not deploy
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11519062April 26, 2023
ENGINE, POWER TRAIN
Two engine/powertrain related issues: 1) Push START/STOP button does not function properly. The button must be pushed multiple times in order to turn the engine on or off. This is was reported to my local RAM dealership, however they were unable to resolve. 2) Engine shutoff on two (2) occasions while driving on-the-road. One of the incidents nearly caused a major accident, as the vehicle became stranded in the middle of a busy intersection. Driver display screen immediately displayed errors messages for power steering and trailer. This is was reported to my local RAM dealership, however they were unable to resolve.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518955April 25, 2023
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 5 MPH, the auto park features independently engaged. The contact stated that the feature would shift the vehicle to park (P), turn the vehicle off, and set the parking brake. The contact stated no warning light was illuminated. The contact stated that the vehicle could be restarted; however, the failure occurred at a traffic signal. The contact had taken the vehicle to a local dealer, where the failure could not be duplicated. The vehicle had not been repaired. The contact stated that the failure was intermittent, but it was a recurring failure. The manufacturer had been informed of the failure. The failure mileage was 12,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518772April 24, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue and confirmed that parts were unavailable. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518511April 23, 2023
UNKNOWN OR OTHER
While the truck was in Drive gear at a stop light took my foot off brake pedal and pressed the gas pedal. The truck did not do anything for a second or two then it jerked and stalled. This has happened several times. I called the dealer and they said its a known issue that they don't know how to fix yet. This issue is unsafe and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518260April 21, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2023 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518009April 20, 2023
ENGINE
Engine randomly stalls. This happens while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517975April 19, 2023
ELECTRICAL SYSTEM
Brought vehicle into chevy dealership for interior detail because it wasn't available at nearest dodge and went to go pick it up and the truck would not turn on. Car towed to Dodge dealership and they stated that there Module H was an issue and they replaced that and still isn't working and they don't know what is wrong. Dodge dealership stated that they don't see any negligence on the vehicle done by chevy dealership. Dodge is going back and forth with support team trying to figure out what is going on. Going on the 4th week of vehicle being in the shop with zero answers. Dodge didn't have a rental vehicle available to me and told me id get reimbursed if I went to get a vehicle and now they are stating they aren't wanting to pay. My vehicle is under full warranty. I have contacted the MN state general attorney and filed a claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517925April 19, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Vehicle stalled died while turning left and automatically set parking brake very dangerous while on busy road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517446April 17, 2023
ELECTRICAL SYSTEM, ENGINE
The engine dies while slowing down or immediately following a stop and start, dies in the middle of an intersection or just going down the road. It has died at a railroad crossing. This could be a deadly situation if it happened in heavy traffic since the driver can't get out of the way. It sets the emergency brake. It has to be at a complete stop before we can press the brake, manually unlock the park brake, then start the truck It's been back to the dealership numerous times. They tell me they don't doubt my word, but they can't come up with a solution. They told us it needed an electronic update. They came to pick up the truck this morning4/17/23 to do a scan for more updates. This is very serious!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517302April 16, 2023
ENGINE, SERVICE BRAKES
When I turn left or right, I slow down to turn and when I accelerate after turning, the engine shuts down and the parking brake auto-engages. This has occurred twice in heavy traffic scenarios, endangering myself, my passengers, and the drivers behind me. According to blogs with posts of this same issue with other Ram 1500 owners, issue has not / cannot be reproduced due to its arbitrary nature of occurrence. There are no warning lamps or messages prior to the engine shutting off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517248April 15, 2023
UNKNOWN OR OTHER
The rear camera occasionally shows a black screen. If I turn off/on the truck its still the same. If it stays off for more than an hour and then turned back on then sometimes the camera works but some times it still doesn't work. It's very scary backing up a truck without a camera. I feel very unsafe doing so. There is an active recall for this exact issue but my truck is not affected by this recall: NHTSA campaign number: 23V059. Ram’s own number for this recall is 14A. How can i get this safety problem fixed if my truck ks not affected by the recall. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517200April 15, 2023
ENGINE, SERVICE BRAKES, STEERING
In the last week, truck shut down in the middle of acceleration in the middle of an intersection. All truck electronics shut down completely for 30 min, even the ability to lock and unlock vehicle. Today, while going 49 miles an hour, the breaks and steering shut down completely for several minutes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517181April 15, 2023
UNKNOWN OR OTHER
The soft trifold tonneau cover supplied by Ram is under designed and a safety hazard. My tonneau cover blew off my truck while drive down I75 it was installed properly and was in excellent condition. In the darkness of early morning and a gusting day while passing under an overpass at 75 miles per hour the legal northern Michigan speed limit on December 22nd 2022 a cold wind day. This cover is held in place with 4 small plastic clips. the clips failed on the uplift of a gust of wind. The wind was likely just under 60 mile per hour gusts as the Mackinaw bridge was slow speed but not yet closed. I was about 4 mile from the Bridge. The hold down clip have a cross sectional area of a mere 0.28 SqIn at failure point. the 2 drivers side failed as the cover lifted. The cover has a 5052 SqIn surface area to be held down by the 7800 lbs. load cap of 2 clips. A mere 1.55 psi of uplift caused by a 50+ mph wind gust which can generate more than 100psi certainly tossed my cover into the bush. This is a travesty to have these trifold covers on the road supplied by a reputable company who wish to ignore the situation. I have made numerous attempts to have RAM address this but to no avail. I would hope the NTSB will force a recall all these covers. the Mackinaw bridge authority makes you remove them to cross the bridge in extreme winds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516990April 14, 2023
ENGINE
While driving I slowed down to make a left turn the truck shut down and safe hold temporarily disable message appeared. I had to wait to come to a complete stop and put the truck in drive and disengage the emergency brake. This has been happening frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516961April 13, 2023
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
#3 & #5 fuel injector failing while driving, separate instances, 2 months apart, causing severe loss of power and inability to control speed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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