Ram 1500 Complaints

1,938 consumer complaints on file.

#11554451November 9, 2023
STRUCTURE:BODY
The truck had the tailgate recall complete and it keeps popping open on its own. It as damaged the rear tail gate. I had a new flat screen tv fall out also lost a car battery one time it popped open. Took it back to the dealer last week after call ram customer care. Was took that there is no problem with the latch and that it is lined up no fault found. Tonight on the way home when i pulled in to my house the tailgate was open again. No warning light come on when the tail gate pops open this needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554126November 8, 2023
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
Vehicle shut down while driving slowly after a stop sign. Occurred on first trip of the morning, cooler weather, at a slow speed within neighborhood. After stopping at a stop sign, and pressing the gas pedal, the vehicle shut down. I had to steer it (power steering off at this point) to the right and barely was out of the intersection. It went into park, emergency brake engaged itself. It took several minutes to get the vehicle operational again after following the on-dash instructions to disengage the emergency brake and start the vehicle. It started after 1 failed start attempt. The 2nd attempt is what allowed me to get the vehicle operational again. Whole situation might had been around 2 minutes. 2022 RAM Limited e-torque, 22,596 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553565November 4, 2023
UNKNOWN OR OTHER
Unknown to me what the issue is but here is my best assessment of the incidents that have occurred. While driving today, the vehicle suddenly stopped accelerating as if I had suddenly put the truck into park, but I was still on drive. The vehicle screen indicated to me that I had to press the brakes and press the push start to start the vehicle again, but I never turned the vehicle off on my own in the first place. I was stopped in the middle of the lane and had to put my hazards on to try and figure out what was happening. I switched the gear into park and pressed my brakes to press the push start to start the truck back up again and everything was fine. There was another incident with this vehicle that happened probably close to a year ago where I was driving on the freeway and suddenly the vehicle would no longer accelerate and started to slowly decrease in speed and thankfully, I was able to move over 3 lanes and stop the vehicle on the shoulder. I turned off the engine and push started the car again and everything was fine. Both times, I could have easily been hit by another vehicle. There were no warnings beforehand when either of these incidents happened and the truck has never been inspected for these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552728October 30, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
In approximately August 2021 the vehicle stopped operating at highway speeds. When the vehicle stopped operating, it caused the auto parking brake to engage as well as the engine to shut down. All steering was lost and it caused my vehicle to skid off the side of the roadway. since then, numerous other electronic failures have happened in the car even after multiple attempts for warranty service to include additional engine failures luckily, at stoplights the vehicle is currently in the shop again for additional electrical problems related to the start stop button in the vehicle, it appears that ram does not take responsibility for the defect, and this should be investigated. If I would have been near any trees, pedestrians other vehicles or buildings, I would’ve surely run into them without any control whatsoever over my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552485October 29, 2023
ENGINE, POWER TRAIN
At random times the truck when coming to a stop under 10 mph will stall and shut itself off and engage the emergency brake. It shifts itself into park and to start again you have to push on brake, release emergency brake, press ignition switch and put car back into drive. This happens sometimes multiple times a day or once every couple days, whenever it happens we nearly get rear ended because it stops the truck so suddenly. The truck also has engaged the emergency brake at 60 mph, jolted the vehicle and we had to coast to the side of the road. At this time it did not stop the truck instantly and thank God no one was right behind us. We have taken it in twice already to get it fixed and we were told they couldn’t replicate the problem along with they updated the computer so we wouldn’t have any further problems yet we still are. This truck is going to get either us hurt or someone else hurt and it’s the only vehicle we have to use! I’ve seen several other complaints online and whole heartedly believe this truck is a lemon with a big safety concern of creating an accident due to the sudden stall and shutdown of the truck at random times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552286October 27, 2023
POWER TRAIN
Exhaust Concern. In July 2023, the left exhaust manifold cracked down whole manifold, mileage was 51,369. This was repaired under 60,000 miles Powertrain Warranty. In October 2023, the right exhaust manifold cracked down whole manifold and is scheduled for repair when parts arrive, mileage is 54,850. This will also be repaired under 60,000 miles Powertrain Warranty. There were no warnings, only that we were aware of the tapping sound from cold start on both sides of vehicle. After looking online, we realized that other Ram owners were reporting that this is a problem and believe this should be a recall with a permanent fix for the problem. With our warranty about to expire, we are concerned that the repairs are like a band-aid that if/when this happens again we will have to pay to have repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552209October 27, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552124October 26, 2023
ENGINE
My 2021 Ram 1500 has an exhaust leak that has been leaking since June when I took it to the dealership, and they told me about the leak. They told me it would take 17 weeks before they could order my parts. Now my dealership has told me 6 to 8 months for parts. The exhaust is leaking into the vehicle and making my family and I sick and they tell me they can do nothing because there are so many truck with the same problem that they can't get parts. I hope you can help me with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551850October 25, 2023
FUEL/PROPULSION SYSTEM
Both RAM and dealership, after multple attempts, continue to give the same excuse that they don't have parts available. I have asked for a forecast of when this will become available and they have indicated they cannot at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551575October 24, 2023
UNKNOWN OR OTHER, WHEELS, STEERING
While driving down a straight road going approximately 20 mph my truck pulled me hard to the left and I was unable to control it. The assembly for my front left wheel completely came apart, and my truck was stranded in the middle of the road, without me being able to move it forward or backwards. The dealer stated that the ball joints to the upper and lower control arms both popped out at the same time. The dealer stated that they were unsure why this happened, and that there was no damage or wear to the ball joints. Upon doing my own research, I was able to find an online thread with many other consumers who had the same exact problem as me. Many people stated that it is an issue with the stock upper and lower control arms, and that because of how the truck sits, it puts the ball joints at their limits Increasing the chances of them popping out. Now, my truck is sitting at the dealership with no estimated time of repair due to them being unable to get any parts. My fear is that my safety would have been impacted if this happened at a higher rate of speed on a busier road, such as a highway. There were no warnings or indications that anything was wrong with my truck, and it was driving completely normal up until the incident. I also fear of this happening again since they are replacing the damage parts with stock parts, as well as me being unsure, if this will happen to the other side of my vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551352October 23, 2023
ENGINE
The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact stated that the vehicle lost motive power. The contact stated was able to restart the vehicle and drive to his destination. The contact stated that the failure had recurred four times within four months. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550910October 19, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the vehicle began losing motive power and started to stall. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle stalled while pulling off the roadway. The contact stated that he made several attempts to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to a dealer who diagnosed and determined that the high-pressure fuel pump had failed. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 13,800. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550042October 15, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Took delivery of new truck (2024 Ram 1500 4x4 Laramie) on September 25th. On September 26th, while backing into a parking space, the engine cut off and multiple error lights illuminated (including check engine light). I was able to re-start the vehicle and back into the space. Dealer investigated, determined that a fuse was loose. On October 14th, while pulling into a shopping center road, the engine shut off and the same series of error lights, including the check engine light, illuminated. When the engine cut off (including the first time) power steering is lost, and the vehicle becomes very difficult to steer. If I had been pulling into a main road, I would have been at very significant risk of collision with any oncoming vehicles. I was able to re-start the vehicle and take it back to the dealer for investigation. Losing engine power while pulling forward is quite dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549637October 12, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 15000. The contact had experienced the failure causing the vehicle to hesitate while accelerating. The contact received notification of NHTSA Campaign Number: 23V263000(Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 7,400. The VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549424October 11, 2023
ENGINE
Engine stalls and shuts off at speeds between 50-60mph and requires you to shift to neutral or park to restart. No check engine light or any other sort of warning light is on after restarting the vehicle. Happened four times in a two mile stretch after having been driven to, and around town approximately 20 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549269October 10, 2023
POWER TRAIN
Multiple exhaust leaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549267October 10, 2023
POWER TRAIN
Radiator having to be replaced on a vehicle that is only 2 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548984October 9, 2023
VISIBILITY/WIPER
HVAC problem when Defrosting windshield. When selected 100% Defrost. 85% airflow to feet and 15% to windshield. This does not clear the windshield creating a dangerous situation. I have even had the Defrost during heavy rain, it blows humid air onto my windshield fogging the windshield, then the a/c kicks in and dries the windshield and then the a/c shuts off and the windshield gets all fogged back up again. It keeps doing this in a cycle. I just picked up my truck from the dealer, they say it’s normal. It is NOT normal to not be able to see clearly out your windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548935October 8, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
There is a loud humming/tumbling sound when decelerating at lower roms. It is very loud, obnoxious, and distracting. It was so loud that I couldn’t hear an emergency vehicle coming up behind me to get over. I have found 100’s of complaints on forums with the same issue with the 5th gen rams. Regional mechanic said it is normal operating for the vehicle, dealership mechanic said this is not normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548708October 6, 2023
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while driving at approximately 50-60MPH, he veered or turned the steering wheel to the left or right, and the steering wheel became stiff. The contact stated that he had to apply pressure to the steering wheel however, the steering wheel failed to retract back to the center and made it difficult to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified by the dealer of the failure and the contact was informed that a case would be opened but no further assistance was provided. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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