Ram 1500 Complaints

1,938 consumer complaints on file.

#11558679December 6, 2023
EXTERIOR LIGHTING, STEERING, VISIBILITY/WIPER
The issue concerns the steering column control module, when the turn signal is used or activate the turn signal self-canceling feature may not function properly. Either issue can cause confusion or reduce visibility for other vehicles, increasing the risk of a crash. I have asked the dealer to fix the issue but have told me they have been out of stock of the part and I have been waiting over 6 months for the fix with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558637December 5, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558299December 4, 2023
FUEL/PROPULSION SYSTEM
I have a safety recall dated Oct 13, 2022 that is still not repaired. I have tried multiple dealers and the manufacturer and I still can not get an answer on if they are going to do the repair. I feel like they are hoping I will just go away and they will not have to make the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558289December 4, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
On October 18, 2023, my son was driving the RAM 1500 on the Southern State. While changing lanes to exit, he advised the the engine turned off; was not able to break and hit another vehicle. The vehicle was deemed a total loss and would like this to be investigated by Chrysler. This could have caused my son's death.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11557736November 30, 2023
UNKNOWN OR OTHER
This Ram 2023 seems to have slipped from Park to DRIVE. Purchased New Aug 13, 2023 November 3 2023 I placed the vehicle, while on/running, in Park ...........exited the vehicle driver and shut the door, went into the passager compartment (opened the passanger door to remove an item from back area), closed that door, walked around and behind the vehicle ........................... only to return to the vehicle, approximately 6 seconds later, to see the vehicle moving on its own, and ended its travels into a parked Mercedes. No persons in either vehicle during collision. When I got in and placed my foot on brake- I shut down the vehicle and noticed it was in Park. (!).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11557713November 30, 2023
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
On 11/23/23 my check engine light came on suddenly with the code P020E upon reviewing information online I determined there was a recall on my truck for the HPFP (Manufacturer Recall NumberZ96 NHTSA Recall Number22V-767). The following day the check engine light went away but I took the vehicle to a dealer in Florence South Carolina (Legacy Chrysler Jeep Dodge RAM) to have the vehicle inspected before driving. They refused to look at the vehicle and told me they wouldn't look if the light was not on. They told me to drive with the vehicle. I was traveling for the holidays and continued home. When approaching home (Plymouth, MA) the check engine light along with two errors to service the electronic stability control and to service the electronic throttle control came on. I immediately stopped driving and then took the vehicle to the local dealer when they opened on Monday 11/27 morning (Best Chrysler in Plymouth). They did not provide me with a loaner and have not provided me with updates since dropping the vehicle off and have not returned my phone calls. It is concerning that there was a recall and I was not notified of this when I took my vehicle in for service on 9/14/2023. I am not sure if the incident was related to this recall but regardless they have not resolved the issue or communicated with me and have not provided me with a loaner which I was told I was entitled to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557451November 29, 2023
SUSPENSION
On the morning of 10/31/2023 I was on my way to work. I had the cruise set at 75 MPH, and I heard what sounded like an explosion/ loud bang. The truck immediately veered off to the left, hit a drainage culvert, and went airborne. With the front tire folded in, no steering was available to use. Upon inspection, while at the tow yard, the lower control arm snapped in half, as well as the CV joint (half shaft), so this was obviously the cause of the loud explosion/ bang sound that I heard. This lower control arm is made of aluminum, not steel. I could have been killed if I would have hit the culvert more square, as the truck missed the steel barrier cable posts by only a few feet, which was evident upon re-visiting the accident site two days later... the truck narrowly avoided being impaled by the barrier posts. It us unknown weather the police or insurance company inspected the vehicle when the body shop performed the repair assessment. There was no warning, just a catastrophic failure of the lower control arm.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11557204November 28, 2023
ENGINE
Both Exhaust Manifolds are cracked and out of warranty. Multiple local ram owners have had the same problem. The large safety concern and is the fumes make its way into the cab with potential CO causing harm to passengers. Replacement Manifolds appear to be on long backorder!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556807November 25, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving on the freeway at speeds of approximately 65-70 mph, the vehicle unexpectedly locked the steering wheel, depriving the driver of the ability to maneuver or control the vehicle safely. It required significant effort for the driver to manually turn the wheel enough to guide the truck to the side of the freeway. This was an extremely dangerous situation, as we no longer had full control of the truck while at highway speeds. Had this occurred during a turn, the truck would have continued in a straight line, crossing into oncoming traffic. Concurrently, all lights on the dashboard began flashing while random error messages sequenced through the display, all without an apparent cause. After maneuvering the truck to the side of the road, we turned off the engine. However, all the lights on the dashboard continued flashing. I called to arrange for a tow truck just as a police officer arrived who provided us with assistance. We were able to restart the truck only after the battery was fully discharged, and we jump-started the truck with the officer's vehicle. Once operational again, the dashboard and screen displayed normally. After taking my truck to the local dealership for analysis, I was told that no cause for this potentially deadly malfunction could be found. I feel that the company has no interest in resolving the issue. In addition to this experience on the freeway, another issue which may be related is associated with the auto start-stop feature of the vehicle. Over the past year, the reliability of this function has deteriorated. Frequently, when the vehicle comes to a stop at a traffic light, it autonomously engages the park, activates the emergency brake, and proceeds to switch off the engine. To resume normal operation, the driver must manually disengage the emergency brake, restart the engine, and shift back into drive. The dashboard displays the message "Stop/Start Restart Required." I have videos of the dash after we pulled over if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556500November 22, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 65 MPH, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact pulled off the highway and stopped the vehicle. The contact was out of his home state and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the high-pressure fuel pump had failed and that the fuel pumps was on a national backorder. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,515. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556434November 22, 2023
ENGINE
Vehicle engine stalls at stop and start condition. This has occurred several times without warning. When this happens the emergency brake comes on and the dash warning lights come on. The vehicle ignition must then be turned completely off and wait for ten seconds before restarting which clears the issue. The emergency brake must be released also. Taken to two different Dodge Ram dealers who could not diagnose and correct the issue. Both dealers reported that they could not see any error codes in the computer. This vehicle is not safe to drive, the stalling has occurred when taking off from a stop condition and stalling in an intersection. I am afraid to drive this vehicle. I have had this issue since almost new, 2022. It now has 55k miles. I paid $75K for this vehicle and am scared to drive it. I have contacted Ram Customer Service and they offer no support other than take the vehicle to another dealer. Please issue a recall, someone is going to get hurt with these vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556323November 21, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556281November 21, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
The vehicle occasionally shuts down when coming to a stop or slowing gradually. It shuts down the engine. I believe the parking brake is automatically set (not completely sure as the emphasis at that point is restarting the vehicle). I am sure the engine start knob must then be selected to Park and the brake pedal depressed to restart the engine. This situation has occurred at least 4 times since the vehicle was purchased 11/25/2020. I have reported it to a FCA Ram dealer who stated that nothing is apparently wrong. I feel it is a safety issue which should be investigated as it happens with no warning on citystreets and highways. The latest occurrence was on 11/21/3023, the other occasions were spaced apart 6-12 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556245November 21, 2023
ENGINE, ELECTRICAL SYSTEM
While coming to a stop less than a half mile from my house the engine died. I had remote started the engine before leaving for work, so the engine had run for a few minutes before leaving my house. I was able to start the truck and continue driving. A few miles later I got a battery warning so at my next stop, I shut the truck off and opened and closed the driver's door. The truck restarted and everything was running normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556232November 21, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556144November 20, 2023
UNKNOWN OR OTHER
Multiple lights going off all at once, including ABS, four-wheel-drive, towing, Lane assist, collision, etc. I have had this vehicle to the local dealer for this same complaint, and nothing was found, condition resolved itself. It has returned just a few months later. During this episode, the speedometer and tachometer do not work, nor do turn signals.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555766November 18, 2023
FUEL/PROPULSION SYSTEM
Auto engine accelerated while, pushing on break
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554970November 13, 2023
ENGINE
The exhaust manifold bolts break from the exhaust manifold warping... i have repaired twice out of my own pocket ... i believe the mechanic said its because the exhaust manifold is made of cast iron and my block is aluminum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554739November 12, 2023
ENGINE
When trying to enter an interstate going at a slower speed, the car jumped from drive to park. The vehicle could not be driven. I was able to pull over safely. If it had happened in traffic or at a higher speed, it could have been very dangerous. The engine issue light came on shortly later. The vehicle is at the dealer now. They haven’t been able to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554485November 10, 2023
ENGINE
This Ram 1500 is a known problem all over the internet for randomly stalling. This truck stall for no reason. This is a safety issue and RAM refuses to recall the vehicle or buy it back. You could be driving 20mph or 65 mph and it could stall. Then the car need to be stopped and put in park in order to restart it. I refuse to subject me or my family to this safety hazard driving on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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