Ram 1500 Complaints

1,938 consumer complaints on file.

#11580992April 3, 2024
POWER TRAIN
When driving the vehicle at speeds between 30 miles an hour and 45 mph the vehicle will jump out of gear into neutral. There are no warning lights that come on. Road conditions varied from dry to wet. I had to coast off the side of the road each time put the car into park and then into drive. This is a safety issue as there are vehicles behind me, and in front of me and I am only able to coast to a safe spot, the vehicle has been to two different Chrysler dealers and they are unable to replicate the issue. I am concerned for my safety as I often drive on highways, and I’m not sure if that will happen on highway. The last time that the vehicle did this it began to lose power and then went into neutral. The truck only has 3,900 miles on it. The first time it happened I had only owned the truck for 18 days. It subsequently occurred one month later, and a month after that.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580678April 2, 2024
UNKNOWN OR OTHER
Vehicle was taken to dealer to inspect for possible water intrusion into the cab from the rear window frame/seal. Dealer confirmed leak in the upper Corner and asked for Ram to approve to replace. Ram denied stating the initial glass warranty is only 12 months. This isn't a Glass issue as these trucks are prone to rear window leaks due to faulty seal/sealant and windo Frame cracks. 2022 ram 1500 woth .under 26000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580605April 2, 2024
ELECTRICAL SYSTEM, ENGINE
A recall, software flash for pcm was done on 03/12/2024. 6857 miles i now have 6919 miles. On 2 occasions my truck did not immediately start. Yesterday was the second time of weird starting. After it started i moved it on my lawn and it died. Now it will not start all it does is send the dash lights and electronics crazy. I have checked all items Ram problem solvers asked, all check out. I think this recall messed up the system. I am waiting for service advisor that was involved with recall to get back with me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580398April 1, 2024
FUEL/PROPULSION SYSTEM
Started vehicle up cold. Drove two miles. Stopped at stop sign for a few seconds, then pull out onto highway. Vehicle stalled and would not accelerate; engine still barely running but no power. Pulled on to shoulder. Vehicle seem to correct it self after about 30 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579770March 27, 2024
UNKNOWN OR OTHER
Exhaust manifolds on both sides cracked and need replacing. Started about a year ago from this date. Dealer informed my mechanic they are seeing about 1400 units replaced a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579708March 27, 2024
WHEELS
2024 Ram 1500. Approximately four weeks off the dealer lot new. Approximately 1,300 miles. The vehicle had never been involved in any sort of accident, hitting of a pothole or curb. As I was traveling down a secondary road at approximately 30 miles per hour, the rear-left wheel separated from the vehicle without warning. This caused extensive damage to both the Ram and another vehicle that was later struck by the wheel. This occurred at approximately 11:00 PM. Upon inspection of the wheel, we noticed one of the lug studs was sheared off. The next day we returned to retrace the route I took that night to see if we could find any of the lug nuts. Approximately 500 from the point where I exited the parking lot, we located one lug nut with the stud sheared off still inside. Approximately three miles up the road from that location is where the wheel separation occurred. We were able to recover four lug nuts within 200 feet of that location. I had only had this vehicle for four weeks and had not, nor had I any reason to have loosened or taken off any of the wheel components. Manufacturing defect seems to be the only reasonable explanation. I have in my possession five lug nuts, one with the stud sheared off. The vehicle and wheel are currently at a Ram dealership awaiting inspection by the manufacturer and insurance company. Our safety was put at risk because the vehicle experienced a violent jerking and lurching and could have flipped or collided into another object. The dislocated wheel could have killed the people in the car that were hit by it. Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently ongoing. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11579665March 27, 2024
ENGINE, ELECTRICAL SYSTEM
On numerous occasions since January 2024, the truck would not start or unlock, shut down while driving, power steering would go out, start up by itself, produce warning messages with & without codes for no reason, and the start/stop button flicker. We would have to set off the car alarm to get it unlocked then would have to disconnect the battery to make it stop. Every time we took it to the dealership, the technicians could not get the problems to repeat, even when keeping it for 10+ days. Once we got it back, the problems would start again. After further research and talking with the dealership, others have had issues like ours after it has rained. Upon further inspection, we found a water leak at either the rear sliding window or the taillight at the window. There was water droplets and wet carpet under the backseat. The truck has to "dry out" before it will start and run properly. Dodge/Chrysler/Ram really needs to put a recall on this issue as it is happening to MULTIPLE trucks and has had lawsuits with it. This is a safety issue!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579509March 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ram 1500. The contact stated while stopped at an intersection with the brake pedal depressed, the vehicle suddenly began to roll. After which, the contact became aware that the brakes were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the brake master cylinder. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V037000 (Service Brakes, Hydraulic) but the VIN was not included. The failure mileage was 50,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579102March 24, 2024
FUEL/PROPULSION SYSTEM
My truck has 72k miles for the second time now it shuts down during highway driving with the sign in dashboard electronic throtle control, after first time I took it to dealer and they claimed it was repaired, this is putting my and my family's life in danger. Based on my research it appears a known and ongoing issue with Stelanis/Chrysler.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579083March 23, 2024
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
While driving and slowing for a traffic light, my 2023 Ram 1500 Limited 4X4 began to immediately slow, and I observed the gear selector engage from drive to park, back to drive and back to park, and engaging the emergency brake. The vehicle ceased operating. I was able to engage the emergency flashers and restart the vehicle. All of this occurred while in traffic. This is the second occurrence. The vehicle has approximately 4000 miles. The first time this occurred I took the vehicle to the dealer. They dealer indicated there was no codes found indicating any trouble of this sort. The first time the vehicle had approximately 1,489 miles (Moss Brothers of San Bernardino, Ca) Invoice #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579029March 23, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This vehicle has stalled three times in separate occurrences in the last 12 months after stopping at an intersection for a stop sign. When attempting to continue on, the vehicle stalls and engages the emergency brake. All three occurrences have left me broadside in an intersection until I can get the vehicle started and disengage the E brake. This is a huge safety concern. The last occurrence was on 3/8/24, this one had the same symptoms as the first two except there was also a battery light warning that I was able to correct by shutting the truck off and restarting. I made a service appointment where I purchased the vehicle ( Walser Dodge, Hopkins Mn.). No codes were produced to indicate what might be causing this issue. They tried to replicate the issue by driving the truck 113 miles with no success. There was no resolution to the problem from this service visit. I did do some research online and discovered that many other people are experiencing this same issue with vehicles equipped with the 5.7 L hemi with torque. These reports cover model years going back to 2019. I also discovered that a recall for this issue was implemented for 2021 Ram trucks that were experiencing this problem. The research that I did was through Dodge forums, videos, legal websites and some were sited from NHTSA. The dealership said that they have never heard of this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578964March 22, 2024
POWER TRAIN
The contact owns a 2022 Ram 1500. The contact stated that while driving at various speeds, the vehicle would shut off as a battery warning light would flash on the instrument panel. The vehicle was taken to an independent mechanic where they discovered the issue was related to the torque located inside the motor. The contact was informed that the part to repair the defect was not available. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578082March 18, 2024
POWER TRAIN, PARKING BRAKE
The contact owns a 2022 Ram 1500. The contact stated that while the vehicle was parked, and the parking brake was activated, the vehicle began to roll forward. The contact stated that the failure had occurred on several occasions. The contact stated that on one occasion, the vehicle erroneously rolled into a tree causing damaged to the exterior body. On multiple occasions when the failure occurred the contact and the husband were nearly struck by the vehicle. The failure was intermittent and had occurred while the vehicle was turned on and while the vehicle was turn off. After taking the vehicle to the local dealer, no cause for the failure found. The dealer performed a transmission software update to resolve the failure, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577273March 14, 2024
AIR BAGS, SEAT BELTS
My air bag alert keeps coming on at different times. And my drivers side seat belt doesn't always stay clicked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576870March 12, 2024
UNKNOWN OR OTHER
This has happened twice both on the interstate. Vehicle just turns off by itself. No codes are flashed up (unless they came up right as it happened and I didn't see them because I was too worried about getting hit). I called the Dodge dealership and scheduled an appointment. Went on 3/9/2024. They scanned the vehicle and did not see any codes. Was asked if I wanted to have a tech look at the vehicle. Was recommended not to because there was no codes and the likelihood of them finding anything was slim to none. They were also going to charge me for the diagnostic (to have the tech look at it) even if there was not an issue found. Service Rep (not the tech) told me she recommended that I try to take a video of it, if it happens again, so they could see what codes come up. This issue as well as the suggestion to try to video it is a huge safety risk. (happened 1/28/2024 the first time I thought it was because the vehicle sat for a week without being driven - figured it was water in the fuel until it happened again on 3/4/2024)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576864March 12, 2024
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The contact owns a 2021 Ram 1500. The contact stated while driving 35 MPH, the contact heard a loud sound emanating from the exhaust of the vehicle, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of underneath, the vehicle, the contact observed that the exhaust had detached. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the exhaust bolts. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576500March 10, 2024
ENGINE
Today I was driving on the freeway (Interstate 5) speed limit 70MPH in a rainstorm when my yellow check engine light came on and my truck began running roughly for about 3 minutes. The problem became worse and the engine finally shut off as I was approaching an off ramp. I was able to coast up the off ramp and pull off on the side of the road. I did see a message on my dash that read something like error with electronic throttle control and the check engine light remained on along with a red box with the electronic throttle control message. This is the first time this happened. Once stopped the truck would no longer start or run so I could reach a safer position. This was frightening to say the least. This is NOT an e torque Ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576273March 8, 2024
FUEL/PROPULSION SYSTEM
Fuel tank valves have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576043March 7, 2024
UNKNOWN OR OTHER, STRUCTURE:BODY
I purchased this vehicle from the dealership on Nov 24, 2023. On Dec 9th, 2023 I found evidence of mice chewing and droppings. I checked the air cabin filter and there was evidence of mouse droppings and chewing as well. I set traps and caught three mice. I took the vehicle to the dealership to identify where they were coming in from and to assess what kind of damage was done to the vehicle, as it was smelling very bad even after changing the air filters. The dealership stated that this was not covered under warranty because it is not a mechanical problem and that I had to go through my insurance and submit a claim before they could proceed with removing the dashboard to investigate damage to the firewall. I received approval from my insurance after submitting a comprehensive claim and the dealership took apart the entire dashboard as well as several other components. They stated that they found evidence of mice droppings, but could not identify where they were coming from, so they put everything back together and returned the vehicle to me. Yesterday (March 6th), I again saw new evidence of chewing near the gas/brake pedals as well as at the air cabin filter. I called Ram to complain about this but they stated that it is not a mechanical issue. However, I believe they need to investigate and fix this problem because it is a structural issue that is permitting mice to enter and damage my vehicle and children's car seats, and the firewall between the engine and cabin could be compromised. More importantly, it is a health hazard with the mouse droppings and urine propagating throughout the ventilation system. Your feedback and support would be greatly appreciated to have Ram resolve this issue with my vehicle. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575997March 7, 2024
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Have had multiple issues with my radio deleting my preset channels. There has been a couple of times where when I start my vehicle my radio just says loading and I am not able to control any of my climate controls or radio channels. My usb and usb-c plugs quit working for a while. The radio has been replaced and is still having some of the same issues with not loading the screen and also deleting my preset channels.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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