Ram 1500 Complaints

1,938 consumer complaints on file.

#11604191July 24, 2024
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
1. Engine stalled and complete loss of power at low speed/during acceleration at a stop sign, traffic signal, crossing, etc. 2. Engine stalled and complete loss of power at low speed (under 35 mph) during acceleration and/or deceleration. 3. I've noticed over the last several incidents that upon initial startup the engine did not feel or sound normal to the point I have been able to anticipate a stall. Engine will not idle properly, rough/jerky takeoff, delayed response when accelerating. Stalling only occurs once per driving episode. It has not stalled a second time following the initial stall. It appears the issue resets the engine?, electronics?, computer board?. 4. Incidents are very stressful. The number of times the stalling incident has taken place is between 15-20 times. I purchased the vehicle new with 35 miles. As of 7/2/24 I have 39,400 miles. The issue began about a year ago with approximate mileage of 26,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604138July 23, 2024
ENGINE
Engine stalls randomly and the parking brake sets automatically slamming the truck to a sudden stop. So far I’ve had 4 separate incidents. Always when taking off after a stop at an intersection. Truck stalled just as I was entering an intersection each time. No dealer has confirmed this issue. No inspections have been done. No warning lights or messages appear. Incidents occurred over a 8 month period beginning 12/2023. Most recent, first week of 07/2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604076July 23, 2024
ENGINE, POWER TRAIN
The contact owns a 2022 Ram 1500. The contact stated while driving 20-30 MPH after making a turn, the vehicle stalled. The contact shifted to neutral(N) and pulled to the side of the roadway. The contact had not attempted to restart the vehicle. The vehicle was towed to the dealer; however, the failure could not be duplicated. The contact stated that the failure had recurred six months later. The contact was able to restart the vehicle. The vehicle was taken to a secondary dealer, Rick Hendrick Chrysler Dodge Jeep RAM Duluth (2473 Pleasant Hill Rd, Duluth, GA 30096); however, the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604033July 23, 2024
ENGINE
2022 Ram 3.5 V6 ETorque. While cruising at low speeds (Approx. under 30mph) and making a left-hand turn, my vehicle's engine shut off and the emergency brakes activated without warning. This happened on more than one occasion. This safety hazard could lead to serious bodily injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604019July 23, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated while driving 55 MPH on the highway, the "Push to Start" message was displayed on the instrument panel. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated, and the vehicle lost motive power and stalled. The vehicle was not drivable and was towed to a dealer. The dealer diagnosed the vehicle with fuel pump and fuel pump regulator failure. The fuel pump was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 7,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603922July 22, 2024
ENGINE, ELECTRICAL SYSTEM
Four times the truck has powered down while driving - all were when slowing to turn. No prior warning lights or out-of-spec conditions - battery level reading normal prior to shutdown. Truck shut down the engine automatically. Restarting the truck prompted the battery light but no check-engine light. Emergency brake auto-deployed, stopping the car. In all cases I was stopped in traffic (most recently while crossing a highway), but no accidents. Truck is currently at dealership for diagnostics - preliminary code investigation appears related to the auto-start system causing the engine to shut down. Per dealer, they require input from RAM engineering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603898July 22, 2024
ENGINE, ELECTRICAL SYSTEM
Electrical system stops charging, and stalls out the whole truck causing the truck to die in the middle of road and shift into park.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603846July 22, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The truck died had to jump it. I was driving it and it stopped itself went into park automatically. it turned on the parking brake. and then died. Took several minutes to start. Now the truck on first start up and first shift into gear there is a delay and no power to the drive train then has I’m hitting the gas it accelerates very quickly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603822July 22, 2024
PARKING BRAKE, ELECTRICAL SYSTEM
The contact owns a 2023 Ram 1500. The contact stated that while attempting to proceed from a RED traffic light, while driving approximately 4 MPH, the automatic parking brake engaged, and the vehicle stalled. The low voltage warning light was illuminated. Due to the failure, the vehicle was towed to the dealer. The contact stated that the dealer failed to provide a diagnostic result for the failure. The contact stated that almost a year later the failure reoccurred. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603818July 22, 2024
ENGINE
In my 2021 RAM Ecodiesel, several times while on vacation pulling our trailer up steep grades with semi trucks all around a warning message came on saying “Warning Service Electronic stability Control.” Then, the engine immediately went into what seemed to be a “limp” mode with power severely cut. This posed a safety concern because I had to immediately look for a place to get off the highway because the vehicle was slowing down quickly. I found that when I turned the engine off, it took it out of the “limp” mode. I took it to the RAM dealer in Cortez, Colorado and they said they couldn’t duplicate the problem so just cleared the warning codes. When I got home, I took it to Cole Chrysler in San Luis Obispo and they said they installed software that solved the problem. I did not expect a charge for this, because I thought it should have been like a recall item, but they charged me. I assume the problem is fixed, but won’t find out until my next vacation pulling the trailer in September. Should I have been charged for what appeared to be a factory defect? Thanks,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603806July 22, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Truck stalls out when driving and stoping. Causing parking brake to engage and lose of all functions. It has been at dealer 4 times they say it’s to intermittent. They can’t get it to do it. Also they see a fault but can’t trace it. This has been going on since 2023 a few months after I leased it. I have all records of events. No warning is given before this happens. It just dies. Yes truck is available for inspection. Dealer has all info on status. Parkway dodge jeep and ram.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603788July 22, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ENGINE
I am not sure what system failed, but I suspect it could be an electrical or engine problem. The car has lost towing features, has shut off or almost shut off while driving on highways or while making left and right turns during exits from highways. The vehicle has also lost power steering. This happen while the vehicle was towing a travel trailer on the highway. There will be occasions when the front collision warning system goes off in spite of no collision being imminent. There have been occasions where the infotainment unit fails to turn on and also the rear-view camera feature does not come on. The vehicle continues to have these issues off and on. Yes, the vehicle is available for inspection upon request. My safety and those that were onboard the vehicle were put at high risk because the vehicle could have been rear-ended had vehicles behind me been following more closely while the vehicle lost power and stalled/almost stalled. On the highway, my safety and those of others were at even higher risk due to increased speeds. During towing our safety has been tremendously put at risk. Some of the problems have been "fixed" by the local dealership (i.e. loose cables, replacement of infotainment unit). In other instances (stalling issue, collision warning system) the dealer claims to be unable to reproduce the problem. The vehicle and or components have not been inspected by the manufacturer, police, etc. One occasion there was a "check engine" warning, but it was very brief. Other than that there have bee no warning lamps, messages or other symptoms of the problems prior to the failure. These issues first appeared in August 2022, four months after purchased brand new from the dealer. I have taken the vehicle to the dealer for inspection of these issues ever since, on at least five occasions. The latest stalling issue was in March 2024, though I did not take it to the dealer since on prior instances they have insisted there is nothing wrong with the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603748July 22, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was slowing down for traffic at a stop light and when I was almost stopped traffic began moving again so I took my foot off the brake and pushed the gas pedal. The truck stalled, it shifted to park, the emergency brake came on and a red warning lamp for the battery came on. Traffic behind me had to stop abruptly to avoid hitting my vehicle. I immediately put my 4-way flashers on while trying to get the truck to restart. This was at 3:30 pm in very busy traffic on a 6 lane road on Feb 22 2024. I couldn’t get the truck to restart or move or do anything for over a minute. After a minute the truck allowed me to restart and drive home. The battery lamp stayed on the whole way home and the back-up camera stopped working when I parked. It has never had issues other than this one time. There were no warning lights on and no symptoms before this happened. It has not happened since, but I worry it could happen again with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603722July 22, 2024
STEERING
The contact owns a 2021 Ram 1500. The contact stated while driving at various speeds and steering to the right, there was an abnormal sound coming from the steering wheel. The vehicle was taken to the dealer, where it was diagnosed that the upper steering column assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603685July 22, 2024
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
I was driving on the highway when my vehicle suddenly lost power and simultaneously the service throttle control and service electronic stability control messages came up as well as the check engine light came on. This also happened last November and the dealer said they fixed the issue (high pressure fuel pump) but it has now happened again. I was concerned for my safety as well as my passengers and others as we did not have adequate power to get up a hill. And the sudden slowing nearly caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602946July 17, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the Forward Collision Avoidance became inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer on three occasions; however, the dealer was unable to determine the cause of the failure. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602856July 17, 2024
ELECTRICAL SYSTEM
Connection under drivers seat was intermittently shorting on seat frame causing loss off BUS communication. This resulting in loss of power steering, power brakes, loss of speed and rpm indicators, erratic wiper blades, multiple warning lights on dash and radio while driving at 55mph as well at low speeds. The connector has been repaired by dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602671July 16, 2024
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, and the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V265000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602477July 15, 2024
VISIBILITY/WIPER
Driving through mountains in the month of June and it started to rain , temperature dropped suddenly causing the windshield to frost over. I turned on the defrost and nothing happened. I could feel it blowing air out but it wasn’t clearing the windshield. We grabbed whatever we could find and tried clearing it but it didn’t seem to help. My wife had to roll down her window so we could see the edge of the road. There was heavy traffic, could have been a fatal accident, VERY SCARY. We sat there for 15 minutes to a half hour before we felt safe enough to continue. It happened again about a year later. Have takin it to the dealer 3 times (2 different places) and they stated they couldn’t do anything about it because the computer showed that there was nothing wrong. I have seen reports on this happening to other 2022 Ram 1500 trucks but mine is not included. The report stated the parts for defrost and A/C are not compatible. Very disappointing to have an $80,000 dollar truck and the defrost doesn’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602419July 15, 2024
ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When slowing down for a traffic light vehicle salled and e-brake was automatically engaged, Also happened when making a slow right hand turn, Has happened twice so far. Both times tok into dealer and it could not be reproduced. No warning for it happening and all software was up to date,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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