Ram 1500 Complaints

1,938 consumer complaints on file.

#11669663June 27, 2025
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated that while driving at various speeds, the front end of the vehicle shuddered abnormally. There was no warning light illuminated. The vehicle was taken to an unknown local dealer, where it was diagnosed and determined that the surrounding area of the CV axle and front differential was rusted. The vehicle was not repaired due to parts being on back order. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669565June 26, 2025
STEERING
Steering does not work right when turn left on long left turns like exits. It is like it stick at that location and you have to give more force to come out of the turn then when you go back it start over like it back and forth on the long swiping turns. Any other time it is fine. Scary on the highway. It start when under warranty to it a couple times but the dealer could not make it happen it still happening but now out of warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669498June 26, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I purchased this new vehicle on the morning of Saturday, June 14, 2025. At the time of purchase the vehicle had just 25 miles on it. The drive home from the dealership was about 87 miles. A few miles from home, the truck began to shake violently when the gas pedal was pressed. The engine or transmission light was on. The faster the truck went, the harder it would shake. The shaking stopped when there was no pressure on the gas pedal. The shaking was so severe that it was very difficult to drive over 30 mph. I called my salesman and he recommended that I try to “reset” the vehicle by stepping away from the vehicle so it cannot link with the FAB for 10-15 minutes. I did so and came back. The truck started fine but it was shaking while idling. There was no difference driving the truck after the “reset”. It would still shake severely when the gas pedal was pressed. We also discovered that the ring around the Start/Stop button was loose. A tow truck to picked up this vehicle on the same day it was purchased and towed it back to the dealership. The dealer had the truck from Saturday, June14, 2025 and they returned it on Wednesday, June 18, 2025, stating there was a "circuit pin" that was broken. The very next day on Thursday, June 19, 2025, the check engine light came on. Pressing the brake pedal made an odd sound, like bubbles or a gargling noise, even while idling. This noise was not there before. While driving the vehicle, the shaking was very mild but the truck shifted hard. Once, when I was accelerating, there was a loud “pop” that occurred in the truck. Immediately, the dash displayed “See User Manual for Proper Oil and Fuel” and it never went off. After the pop, the truck had a very hard time increasing speed. When I drove off from a stop sign or after I was stopped at a traffic light, the engine would rev high, 3000 – 5000 RPM, and the truck would not move for a few seconds. Then it would very slowly increase speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669395June 26, 2025
VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM
When driving home in the rain going 65+/- MPH my truck just shut off and turned back on, but was not able to accelerate. Had to pull off on the side of the road and the car started back up. This happened at least 5 more times on my 30 minute ride back home. When I finally got it home the truck would not cut off. I had to disconnect the batter which still did NOT stall the truck. Luckily I found a forum that advised to pull a specific fuse to cut the truck off. My biggest concern was that no warning lights or error codes came up on the dash it just went blank and came back on. The vehicle is currently at Roger Williams Ram Dealership in Weatherford TX. They have had the truck over a week and are still trying to figure out what the problem is. They have replaced a fuse box to my knowledge but this didnt fix the issue. I have video of the incident (driving with no power).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669340June 25, 2025
ELECTRICAL SYSTEM
I frequently receive a “Camera system unavailable” when I need it to safely reverse. The system will work randomly one percent of the time. An internet search reveals this is a common problem with the Ram 1500 but the manufacturer states that my VIN wasn’t included in the recall and directed me to reach out to NHTSA. Please help us have this vehicle included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669312June 25, 2025
ENGINE, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
the vehicle randomly stalls, causing it to through it in park regardless of speed and puts on the parking brake causing a increased risk of an accident. The battery light then comes on. It has been in the shop 5 times for the same problem. This last time was the worst of them all. After restarting it on the way to the dealer it started shutting down the radio, then the ac, and then in middle of a sharp turn it shut of the power steering. Let's just say that a bad way to find out it has electrical power steering. then next it shut down completely with about every light on the dash on. Had to call a tow truck. None of the dealerships it has been to for these issues have been unable to find the cause. The dealerships have been unable to reproduce the issue. i currently do not have the invoices from the dealership it is at but can get them to you in a few days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669202June 25, 2025
POWER TRAIN
In April 2025 I reported a whining noise coming from the truck (under the hood), less than 50,000 miles. Dealer determined that the problem was a failing bearing in the Motor Generator Unit (MGU). They informed me that the truck was still under warranty and would be replaced... but that the part was on backorder with no date of arrival. They offered no rental and it is now 2 months later and the problem is worse. They tell me I can continue to drive it until it fails (REALLY?), that is the plan. Drive it until it dies and then what! It is now 2 1/2 months later, i try not to drive it due to the loud noises and fear of being stranded. They still have no eta on parts and have offered not help in resolving the issue. As I search online I see that this is not a new issue and that many people are having the same problem, no recall, no bulletin, no help! Just a $55,000 paperweight that I am paying for that sits in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669033June 24, 2025
ENGINE, ELECTRICAL SYSTEM
Engine light came on. Was driving ~25MPH on city street, in x-section of 2 major streets and heard loud mechanical noise, warning indicators audible and visual, and vehicle bucked and stalled within 100ft of when it started. After restarting vehicle was able to move about 20 more feet before losing power again. Brough to dealer, diagnosed with MGU (Motor Generator Unit) failure and battery that was defective due to incorrect charging. MGU part is nationally back ordered, with approximately 4000 replacement units on order with manufacturer, and 5 years of history of problems reported on owner chat boards and websites, both with brand new vehicles and vehicles that are just a few years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668951June 24, 2025
POWER TRAIN
The contact owns a 2021 Ram 1500. The contact stated that while attempting to pull out of the driveway at 5 MPH, the transmission unexpectedly shifted into park and the parking brake independently activated, with the message "Auto-correct Shifter" displayed. There was no warning light illuminated. The contact shifted back into drive; however, moments later while driving on a neighborhood street at 25 MPH, the failure reoccurred. The contact shifted back into drive; however, the failure recurred twice more. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was advised that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,561.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668756June 23, 2025
ELECTRICAL SYSTEM, ENGINE
My Ram has the ETorque Generator that failed. It has caused the vehicle to suddenly stop and lose power. It first lost all electrical components in the interior. Then driving function shut off which includes the power steering. I was then driving down the street and it suddenly stopped and grinded into the park position of the transmission. The engine bay was very hot and I was surprised a fire didn't start. I hooked up jumper cables to another vehicle to get it off the road way as you couldn't shift it into neutral when the battery was dead. Pretty much all of the warning lights came on as I was still moving and they are still on. I took it into the ram dealer locally and they said there is 4379 that are in the same boat. There is no outlook to get replacement parts. I then took the Etorque generator out and tried having it rebuilt as there was no answer from Ram when it could be fixed. The place I took it to specializes in rebuilding alternators and they were able to fix the bearing problem in the generator but were unable to fix the function of recharging the batteries in the vehicle. So I have to put my truck on a charger every night so its charged up enough to make it to and from work. The vehicle has been inspected by a member of the Fergus Falls Fire Department and he is concerned with constant charging of the battery and electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668671June 23, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Adaptive cruise control does not work, Forward collision warning does not work, pedestrian emergency braking does not work, auto emergency braking does not work among other non safety issues. Dealer is aware and has ordered a new infotainment system which controls all these safety features but is unable to get it from the manufacturer for the last 6 months. This system did not work from the day I picked up the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668420June 22, 2025
SUSPENSION
On Sunday [XXX] my family and I were driving home from Fort Smith Arkansas and the truck lost the entire front right suspension. When I purchased the truck ([XXX]) from Meador Dodge I purchased the truck with the lift, tires and wheels that were installed by Meador dodge. In July of 2023 I took the truck to Alliance Dodge for an oil change and alignment. The Alliance dealership informed me at that time that the factory control arms were still on the truck and with the lift that Meador Dodge installed they should have installed the correct control arms for the lift. Due to availability based on Meadors schedule i was not able to get the truck repaired by Meador until December of 2023. Date of purchase : [XXX] Date found that the wrong control arms on the truck: [XXX] - Truck had 20,088 Miles Date when correct control arms were installed: December 20,2023 - Truck had 26105 Miles Date of Accident: [XXX] - Truck had 46,186 Miles on it In short due to Meador not installing the correct control arms and I drove the truck for over 26,000 miles which is more than 1/2 of the miles driven on the truck that the incorrect control arms caused the other parts to fail and caused the accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11668322June 21, 2025
UNKNOWN OR OTHER
The information system with the back up camera will lock up and not display the back up view or will display a view as a photo and not a video. It is making a loud buzzing noise when it is happening. It will then shut down and restart on its own, this usually takes about 2 minutes and then it is OK until i turn it off and restart it again. Does not happen every time but I would say that it happens 3 out of 5 times I start the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668232June 20, 2025
EXTERIOR LIGHTING
The right turn signal light will not cancel when setting the turn signal back to neutral. The left turn will not light up the left signal. Setting the turn signal to the left signal has become the only way to cancel the right turn signal light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668068June 20, 2025
UNKNOWN OR OTHER
Within the first 3,000 miles of purchasing the vehicle, it would randomly go into neutral (although) it indicated drive. No warning signals were activated. This happened 5 times. The dealership tried to re-train the transmission which appeared to work for a bit, however the car now shuts down completely with no warning. It will engage the emergency brake as well. This has happened 4 times now. I have an elderly mom living with me, a husband with Parkinson's and I take care of my grand children. This is a huge safety issue. I have had the car to the dealership 6 times and they cannot figure out the problem. Chrysler is dragging their feet on this and I am concerned for our safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667726June 18, 2025
ENGINE
At 1400 miles the truck was running and I put the truck in reverse and the engine light came on and the truck died. The truck started back up but the engine light stayed on. The engine light was for random cylinder Miss fire p0300. And about once a week of so the engine light will come on for a day is so and go off. Since this has happened the fuel milage has been affected. Also sometimes when truck drops into passing gear it will have loss of power and lights and bell will start flashing on the dash. And says high coolant temp and high engine temp even while being full of coolant.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667656June 18, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
2021 ram 1500 rear window seal is failing , water leaking in cab creating mold under floor mats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667473June 17, 2025
UNKNOWN OR OTHER
The turn signal does not reset. Which there is a recall for already. I have complained about this issue before the recall to Ram and now there is a recall. But on may 8, 2025 the dealership stated they could not recreate the issue so they closed the recall. Now on June 17, 2025, I brought my car in for a windshield wiper fluid issue and they asked me is there anything else they should check out. I chuckled and said yea, but ram won't fix it. I told them about the turn signal they said they would check it out. This dealership was able to recreate the issue but since the 1st dealership closed the recall out and marker "complete" i now have to pay for the the fix and try to submit a claim through mopar/stellantis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667365June 17, 2025
ENGINE
On two occasions, separated by a period of weeks, while traveling approximately 25 mph, the vehicle's engine died without warning. This prompted autobraking that brought the vehicle to a stop. I was required to put the vehicle into park and was able to restart the engine, release the parking brake, and continue. A review of various forums indicates this is a known problem among other Ram 1500 owners who have experienced more severe circumstances, including crashes, as a result. Feedback from the dealership is that they are unable to reproduce the event and have no guidance on how to correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667299June 16, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The Connected Services system in my 2023 Ram TRX regularly displays large, full-screen alerts for emergency vehicles, tow trucks, and lane closures — often when there is no actual hazard present. These alerts are extremely distracting and dangerous. They: Block the entire screen, hiding navigation, camera, and HVAC controls and leaving the screen black until the user interacts with it multiple times to put it back on navigation. Require multiple presses to clear, forcing interaction while driving. Often reactivate within seconds, creating a loop of screen interference. Have triggered during merging, construction zones, heavy traffic, and when passing emergency vehicles or tow trucks, where focus is critical and lives are at risk. Occur falsely 80%+ of the time — no hazard is nearby. Cannot be disabled, according to Stellantis. These alerts violate basic safety interface principles by forcing unnecessary, repeated interaction in active driving conditions, forcing distracted driving. The system is overly aggressive, not user-configurable, and poses a significant distraction risk. Numerous owners on Ram forums have reported similar experiences, including repeated false triggers in the same areas. I am requesting NHTSA investigate this system. Stellantis should be required to: Offer a toggle to disable or limit alert pop-ups. Redesign the alerts to be non-obstructive and passive, or limit them to actual verified hazards. Until addressed, this is a serious safety issue affecting many drivers. I have video evidence of the issue occurring that I can provide.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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