Nissan Xterra Complaints

3,099 consumer complaints on file.

#10079640June 22, 2004
STEERING
WHILE DRIVING 30 MPH STEERING WHEEL PULLED TO THE RIGHT. CONSUMER MANAGED TO PULL OVER VEHICLE, AND HAD IT TOWED TO THE DEALERSHIP, BUT DEALERSHIP DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079541June 21, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING AT 30 MPH VEHICLE CAUGHT ON FIRE. THERE WAS A LOT SMOKE AND FLAMES COMING FROM UNDERNEATH THE VEHICLE. DEALER HAD BEEN NOTIFIED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10079603June 21, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHILE PUMPING GASOLINE AT THE GAS STATION GASOLINE SPLASHED ON THE DRIVER. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078317June 16, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
I SAW A NEWS RELEASE TODAY WHERE HONDA IS RECALLING SOME VEHICLES DUE TO HEAT BUILDUP IN THE IP CAUSING THE IP LIGHTS TO GO OUT. THIS HAS BEEN A PERSISTENT PROBLEM FOR YEARS IN BOTH MY 1996 NISSAN 200SX AND MY 2000 NISSAN XTERRA. USUALLY I JUST HAVE TO FIND THE DIMMER DIAL ON THE DASH SOMEWHERE ON THE LEFT UNDER THE STEERING WHEEL AND ADJUST IT A BIT TO GET THE LIGHTS TO COME BACK ON, BUT THE SWITCH IS ALWAYS VERY HOT WHEN I TOUCH IT. NO ACCIDENTS OR FIRES HAVE RESULTED IN MY EXPERIENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075247June 11, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CHECK ENGINE LIGHT WENT ON WHILE DRIVING TO TRUCKEE, CALIFORNIA FROM SACRAMENTO.. I HAD THE RADIO ON AND DID NOT HEAR AN ENGINE NOISE. IT WAS 11:00 CLOCK AT NIGHT AND I WAS A WOMAN ALONE DRIVING IN A RURAL AREA. THERE WAS NO WHERE TO STOP UNTIL I GOT TO MY HOME TOWN OF TRUCKEE . WHEN I STARTED THE CAR IN THE MORNING, TO GO TO WORK I HEARD A RATHER DISTINCT NOISE IN THE ENGINE. I CALLED MY LOCAL MECHANIC AND HE TOOK THE CAR IN IMMEDIATLEY.. HE REPLACED THE TIMING BELT AND THE NOISE CONTINUED. HE RECOMMENDED TOWING IT TO THE NISSAN DEALERSHIP IN RENO. WHICH IS WHAT I DID. THEY LISTENED TO THE MOTOR AND SAID IT WAS THE # 5 PISTON WHICH MEANT THE I NEEDED A NEW ENGINE AT A COST OF $6500.00 , I DECLINED REPAIRS. MY XTERRA ONLY HAD 68,000 MILES ON IT, AND COULD NOT UNDERSTAND WHY A CAR WITH SUCH A GOOD REPUTATION HAD ENGINE FAILURE WITH SO LITTLE MILEAAGE. WHEN I BOUGHT BY CAR WHICH WAS USED AT 32,000 MILES I TOOK IT TO MY MECHANCIC. HE SAID THAT THHIS CAR SHOULD LAST ME WELL INTO THE 200,000 PLUS MILES AS DID MY FORMER CAR A ISUZU RODEO (240,000). THIS IS THE FIRST TIME I HAVE EVER PURCHASED A USED CAR AND FELT CONFIDENT IN GETTING A NISSAN PRODUCT. UNFOUTUNATELY THIS WAS NOT THE CASE. LUCKILY THE CAR MADE IT BACK TO MY HOME TOWN AND DID NOT BREAK DOWN IN THE MIDDLE OF NOWHERE IN WINTER. I WAS MAKING THIS TRIP TO SACRAMENTO TWICE A WEEK FOR A CLASS IN OBTAINING MY SPECIAL EDUCAATION CREDENTIAL, AND I WILL HAVE T DO IT FOR THE NEXT SEVERAL YEARS. I WAS DEPENDING ON THIS CAR FOR SAFETY AND RELIABLE TRANSPORTATION. BUYING A CAR WITH 32,000 MIOLES SEEMED LIKE A NEW CAR TO ME, CONSIDERING MY OLD CAR HAD 240,000. I TAKE CARE OF MY CARS, AND I AM NOT ABUSIVE TO THEM. THEY LAST ME A LONG TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075748June 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AND CONSEQUENCES AS DESCRIBED IN THE FUEL SENDING UNIT RECALL 04V230000. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. DEALERSHIP REPLACED THE FUEL SENDING UNIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074401May 27, 2004
SERVICE BRAKES, HYDRAULIC, AIR BAGS:FRONTAL
WHILE DRIVING 45 MPH, THE DRIVER APPLIED THE BRAKES, THE BRAKES FAILED. THE DRIVER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE AND ROLLED OVER THREE TIMES. BOTH FRONTAL AIR BAGS FAILED TO DEPLOYED. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TAKEN TO THE HOSPITAL . THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10074222May 25, 2004
WHEELS
WHILE DRIVING AT 35 MPH THE FRONT LEFT WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE ROLLED INTO A DITCH BUT THE VEHICLES OCCUPANTS WERE NOT DAMAGED. THE MANUFACTURER IS LOOKING INTO THE PROBLEM AND IS DRAGGING THEIR FEET. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10067379May 20, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, AIR BAGS
WHILE DRIVING 50 MPH DRIVER LOST CONTROL OF THE VEHICLE. A TECHNICIAN DETERMINED THAT UPPER BALL JOINT ON DRIVER'S SIDE BROKE. THE AIR BAGS DID NOT DEPLOY DURING THIS ACCIDENT. THE TECHNICIAN INDICATED THAT HE HAD NEVER SEEN BALL JOINT FAIL THIS WAY BEFORE. *AK *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10072744May 17, 2004
ELECTRICAL SYSTEM
GAUGES WENT BLANK OR STOPPED WORKING FOR APPROXAMTELY 10 MINS THEN STARTED TO WORK ON ITS OWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072617May 14, 2004
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING
I OWN A 2001 NISSAN XTERRA & IT HAS 66,000 MILES. HOWEVER, SINCE THE DAY I BOUGHT THE XTERRA I HAVE KNOWN I COULD NOT WALK AWAY WHILE PUTTING GAS IN THE TANK BECAUSE THE GAS DOES NOT AUTOMATICALLY SHUT-OFF. RATHER, IT WILL SPILL OUT. I JUST LIVED WITH THIS, FIGURING IT WAS A "KINK" I WOULD HAVE TO LIVE WITH. UNTIL I WAS ON THE NISSAN WEBSITE & SAW THEY HAD A RECALL ON 2001 XTERRAS FOR THIS EXACT ISSUE. ONLY ONE PROBLEM, THE VIN FOR MY XTERRA IS NOT INCLUDED IN THE RECALL. WHILE MY XTERRA WAS AT THE VICTORY NISSAN OF RICHMOND (MAR 2004), FOR A DIFFERENT ISSUE, I LET BOTH TIM, SERVICE TECH, & GARY, SERVICE MANAGER, KNOW MY XTERRA DID THE SAME THING THE RECALL WAS DESCRIBING. THEY SAID MY XTERRA WAS NOT A PART OF THE RECALL, BUT WOULD FOLLOW UP WITH NISSAN. I HAVE NOT HEARD FROM VICTORY NISSAN. MAY 14, 2004, I NOTIFIED NISSAN HDQTRS ABOUT THE ISSUE & WAS TOLD I WOULD HAVE TO PAY TO HAVE MY XTERRA DIAGNOSED. MY COMPLAINT IS NISSAN IS AWARE THERE IS AN ISSUE WITH THE FUEL TANK VALVE ON 2001 XTERRAS & I AM TELLING THEM MY 2001 XTERRA DOES THE SAME THING, BUT THEY SAID I WOULD HAVE TO PAY FOR THEM TO DIAGNOSE MY XTERRA. CONSIDERING THE HUGE SAFETY ISSUES WITH FILLING UP A GAS TANK & IT NOT AUTOMATICALLY STOPPING, BUT RATHER SPILLING GAS, I FIND IT ABSURD NISSAN WOULD EXPECT A CUSTOMER TO PAY $40 TO $80 TO DIAGNOSE IF THE VALVE NEEDED TO BE REPLACED. ESPECIALLY ON A MODEL KNOWN TO HAVE AN ISSUE WITH ITS FUEL TANK VALVES. MY OTHER CONCERN IS IF MY 2001 XTERRA IS DOING THE SAME THING AS IN THE RECALL & WAS NOT A PART OF THE RECALL, HOW MANY OTHER 2001 XTERRAS ARE OUT THERE JUST WAITING TO HAVE A SPARK AT THE GAS PUMP BEFORE ACTION IS TAKEN. ALSO, REGARDLESS OF WHETHER OR NOT MY 2001 XTERRA'S ISSUE IS THE FUEL TANK VALVE OR NOT, THIS IS A SERIOUS SAFETY CONCERN & I WOULD THINK NISSAN WOULD WANT TO IDENTIFY IF THERE WERE OTHER PROBLEMS WITH THE GAS TANKS OF XTERRAS. AFTER ALL, DO WE NEED A REPEAT FORD EXPLORE TIRE ISSUE BEFORE ANY ACTION IS TAKEN!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068474May 7, 2004
ENGINE AND ENGINE COOLING
I WAS DRIVING WHEN SUDDENLY THE ENGINE OF MY 2002 NISSAN XTERRA WITH APPROXIMATELY 50,000 MILES JUST SHUT DOWN AND CAUSED DIFFICULTY WITH STEERING AND BRAKING OF THE VEHICLE. *AK I HAD TO HAVE THE VEHICLE TOWED TO THE NISSAN DEALERSHIP. IT APPEAR THE DEALER KNOW THE CAUSE OF THE PROBLEM JUST BY SPEAKING TO ME ON THE TELEPHONE. AFTER A DIAGNOSIS, THE DEALERSHIP STATED THE THE PROBLEM WAS WITH THE FUEL SENDING UNIT AND THAT IT WOULD REQUIRE REPLACEMENT. THE ISSUE THAT I HAVE IS THAT WITH THE EXTREME DANGER ASSOCIATED WITH THIS ISSUE AND AFTER RESEARCH ON THE INTERNET OF OTHER XTERRA OWNERS WHO EXPERIENCED THIS PROBLEM THAT NISSAN IS NOT DOING A PROACTIVE ROLE AND RECALLING THIS PART IF IT IS PRONE TO SUCH FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067275April 16, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN DRIVING AT A DETERMINED SPEED CONSUMER NOTICED A LOSS OF FUEL ON THE FUEL GAUGE. CONSUMER HAD CONTACTED DEALER ABOUT THIS ISSUE, AND MECHANIC DETERMINED THAT FUEL TANK FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067056April 13, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHEN DRIVING AT HIGHWAY SPEEDS OF 80 MPH AND FASTER VEHICLE RAPIDLY DECELERATED AND LAUNCHED FORWARD. DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES BEFORE IDENTIFYING THE PROBLEM AS CRUISE CONTROL . IN THE MEANTIME THE PROBLEM PROGRESSED AND ALMOST CAUSED AN ACCIDENT. THIS FAILURE COULD HAVE RESULTED IN LOSS OF CONTROL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065973April 12, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING TO WORK, ENGINE SUDDENLY SLOWED & THEN STALLED - WOULD NOT RESTART. AFTER TOWING TO A LOCAL SERVICE STATION - I WAS TOLD IT WAS THE FUEL PUMP. THE VEHICLE IS NO LONGER COVERED UNDER WARRANTY SO I HAD TO PAY TO HAVE IT REPLACED. THIS IS THE THIRD FUEL PUMP THAT HAS BEEN INSTALLED ON MY VEHICLE. IN SEPTEMBER OF 2001 IT HAPPENED FOR THE FIRST TIME - AGAIN BREAKING DOWN IN THE MIDDLE OF THE ROAD. I WAS TOLD BY THE SERVICE STATION THAT THIS IS A KNOWN PROBLEM WITH XTERRAS? I DON'T WANT TO BE REPLACING MY FUEL PUMP EVERY 2 YEARS/20,000 MILES - MY TRUCK CURRENTLY HAS 94,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064734March 23, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
2000 NISSAN XTERRA V6. LEFT AND RIGHT EXHAUST SYSTEM INTAKE MANIFOLD CRACKED. ACCORDING TO TWO MECHANICS AND RESEARCH ON THE INTERNET THIS WAS A VERY COMMON PROBLEM IN NISSAN V6 ENGINES USED IN DIFFERENT CAR MODELS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062444March 17, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER
3 TIME PROBLEM WITH THE HIGH PRESSURE LINE IN MY 2000 NISSAN XTERRA. GOT A COPY OF THE NISSAN 5 YEAR REPAIR HISTORY FOR THE VEHICLE, AND FOUND OUT THAT AT 22,3?? THE LINE HAD TO BE REPLACED. IT HAS NOW FAILED A THIRD TIME AND BECAUSE IT IS OUT OF WARRANTY NISSAN SAID THEY WILL NOT FIX IT FOR ME. CLEARLY THIS IS A FAULTY PART TO BEGIN WITH AND I SHOULD NOT HAVE TO BE CHARGED FOR ITS THIRD FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061689March 9, 2004
VEHICLE SPEED CONTROL
WHILE DRIVING BETWEEN 5 TO 15 MPH VEHICLE SUDDENLY ACCELERATED. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060504March 5, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CERTAIN MODEL YEAR 2001-2002 FRONTIER AND XTERRA MODELS MAY EXPERIENCE UNEXPECTED OR DIFFICULT OPERATION OF WINDOWS. PRIMARY CAUSE IS EXTENDED HIGH TEMPERATURE CONDITIONS AFFECTING WINDOW. NISSAN WILL REPLACE WINDOW REGULATOR FOR A PERIOD OF UP TO 5 YEARS OR VEHICLE IN-SERVICE DATE OR 60,000 MILES WHICH EVER OCCURS FIRST. MY COMPLAINT IS THAT MY NISSAN WAS MANUFACTURED ON NOV. 2000 AND I BOUGHT THE VEHICLE IN JULY OF 2002. IT HAS 69,000 MILES ON IT AND SINCE I'VE PURCHASED THIS VEHICLE HAVE NOTICED THAT WINDOWS MOVE UP AND DOWN VERY SLOWLY AND SOMETIMES WILL ONLY ROLL UP HALF WAY AND THEN I HAVE TO APPLY A LITTLE PRESSURE UPWARD TO GET THEM TO ROLL ALL THE WAY UP. I DO NOT LIVE IN A ALL YEAR ROUND HIGH TEMPERATURE, I DON'T KNOW WHERE MY VEHICLE CAME FROM ORIGINALLY BUT I FEEL THIS IS A DEFECT IN WORKMANSHIP AND ALSO A SAFETY HAZARD IN NOT BE ABLE TO ROLL WINDOWS UP AND DOWN WITH EASE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060387March 4, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING
I OWN A 2003 NISSAN XTERRA WITH 7400 MILES ON IT. ON WEDNESDAY, FEBRUARY 25, 2004, I ATTEMPTED TO ROLL DOWN MY WINDOWS AND ALL FOUR WINDOWS WERE POWERLESS. I CALLED CONICELLI NISSAN SERVICE IN CONSHOHOCKEN, PA IMMEDIATLEY AND BROUGHT IT IN FOR SERVICE THE NEXT DAY (FEBRUARY 26, 2004). DURING THE FIRST SERVICE CHECK, THE TECHNICIAN COULD NOT DUPLICATE THE CONCERN AND DID NOT FIX ANYTHING. ON FEBRUARY 27, 2004, THE EXACT SAME THING HAPPENED TO MY WINDOWS. THIS TIME MY FRONT, RIGHT, DRIVER-SIDE WINDOW WAS DOWN AND I WAS NOT ABLE TO GET IT UP. I IMMEDIATELY CALLED CONICELLI, EXPLAINED THE SITUATION, AND DROVE DIRECTLY TO THE DEALERSHIP. THIS TIME THE ASSISTANT SERVICE MANAGER AND TECHNICIAN WERE ABLE TO SEE FOR THEMSELVES THE PROBLEM. THEY HAD TO CONNECT A CHARGE TO THE WIRE TO ROLL THE WINDOW UP. I WAS TOLD TO COME BACK ON MONDAY, MARCH 1, 2004. ON MARCH 1, 2004, THEY REPLACED THE MASTER PANEL SWITCH AND TIGHTEND UP A WIRE THAT WAS APPRARENTLY LOOSE. THE SERVICE WAS DONE FROM THE DIRECTION FROM A NISSAN TECHINCAL CALL. ON MARCH 3, 2004, WHILE I THOUGHT MY CAR WAS FIXED, I ONCE AGAIN ATTEMPTED TO ROLL DOWN MY WINDOWS AND THEY WERE POWERLESS. I CALLED CONICELLI NISSAN AND DROVE DIRECTLY TO THE DEALERSHIP WHERE MY CAR REMAINS TODAY (MARCH 4, 2004). I HAVE NOT HEARD BACK FROM THE DEALERSHIP YET. I AM COMPLETELY BAFFLED THAT MY CAR HAS BEEN LOOKED AT THREE TIMES IN SIX BUSINESS DAYS AND MY WINDOWS ARE STILL NOT WORKING PROPERLY. MAYBE THE FOURTH TIME WILL WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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