Nissan Xterra Complaints

3,099 consumer complaints on file.

#10102344December 8, 2004
AIR BAGS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I OWNED A NISSAN XTERRA(02)4WD-I DROVE IT TO THE LASSEN NAT'L VOLCANIC PARK IN RED BLUFF,CA,I WAS ABOUT 300 FT FROM HIGHWAY 36 GOING TO THE PARK. IT WAS KIND OF CHILLY AND THE ROAD HAVE SOME SNOW ON IT. I WAS GOING SLOW ABOUT 13 TO 15 MILES, BECAUSE I'M NOT FAMILIAR WITH THE ROAD, I WAS THINKING I'LL PUT ON FOUR WHEEL DRIVE,BUT I HAVE TO STOP THE CAR AND TRANSFER IT TO 4WD-WHEN I STARTED SLIDING TOWARDS THE MOUNTAINSIDE,SO STEPPED ON THE BRAKES(ABS) BUT I KEPT ON SLIDING, I DID NOT STEER IT TO THE OPPOSITE DIRECTION,I JUST WENT WHERE THE WAS GOING WHICH IS TO THE RIGHT,THE VEHICLE DID NOT STOP. IT HIT THE THE MOUNTAIN SIDE TREES AND SNOW THEN IT ROLLED OVER. MY SON AND ME WERE SHAKEN AND I SMELLED THE GAS SO I TURN THE ENGINE, IT STILL RUNNING. WE GOT OUT OF THE CAR AND I CAN'T BELIEVE THAT WE SURVIVED THE CRASH- WE WERE WEARING OUR SEAT BELTS, WE GOT SOME BRUISE AN D BUMPS IN OUR HEAD,BUT A WEEK LATER I STILL FEEL ACHES AND PAINS-MY COMPLAINTS ARE THAT WHY DID OUR ABS DID NOT WORK AND THE AIRBAS DID NOT DEPLOY? LUCKY ENOUGH THAT WE WERE NOT ON THE SIDE OF THE OF THE DEEP CANYON WHEN IT HAPPENED. I ALWAYS MAINTAINED THAT CAR. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10094543December 8, 2004
FUEL SYSTEM, OTHER:DELIVERY
THE CONSUMER RECEIVED 04V230000, CONTACTED THE DEALERSHIP, AND WAS TOLD THAT HE COULD BRING THE VEHICLE IN TO BE CHECKED OUT. ALSO WAS TOLD THEY WILL NOT REPLACE ANY OF THE PARTS THAT THE RECALL ENUMERATED. THE CONSUMER SPOKE WITH THE NISSAN MANUFACTURER. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101778November 29, 2004
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
FUEL INJECTION SYSTEM WAS REPLACED FOUR TIMES. AFTER THE LAST REPAIR, WHILE DRIVING THE VEHICLE, IT CAUGHT ON FIRE IN THE ENGINE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10097154November 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
04 V 230 000/FUEL SENDING UNIT: THE MANUFACTURER REFUSED TO SEND THE DEALER THE RECALL PART BECAUSE THE CONSUMER MOVED TO FLORIDA. *JB NISSAN DENIED THE CONSUMER THE REPLACEMENT OF THE FUEL SENDING UNIT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099191November 2, 2004
FUEL SYSTEM, GASOLINE
THE CONSUMER SMELLED GAS AND TOOK IT BACK TO THE DEALER, WHO KEPT THE VEHICLE FOR TWO DAYS, THEY REPLACED THE FUEL PUMP. THE CONSUMER SMELLED GAS AGAIN, MADE CONTACT WITH THE DEALER AGAIN WHO TOLD THE CONSUMER TO AIR THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092538November 1, 2004
POWER TRAIN:AXLE ASSEMBLY
RECALL 02V299000/AXLE CORROSION. CONSUMER HAS A CONCERN THAT AFTER HAVING THIS RECALL REPAIRS DONE, LESS THEN 29,000 MILES LATER, WHILE GETTING THEIR TIRES REPLACED MECHANIC INFORMED CONSUMER THAT THE SEAL AROUND THE AXLE BROKEN CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, WHO INFORMED THE CONSUMER THAT ANY REPAIRS WOULD BE AT CONSUMER'S EXPENSE. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097744October 21, 2004
WHEELS:RIM
NISSAN XTERRA, WHEELS ON THESE VEHICLE MAY NOT HAVE BEEN PROPERLY MANUFACTURED, COULD DEVELOP CRACKS IN WHEEL SPOKES. *BF RECALL 03V307000. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096143October 21, 2004
AIR BAGS
[XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10095635October 12, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AFTER LESS THAN THREE YEARS OF OWNING THE CAR THE DRIVER'S SIDE WINDOW JUST STOPPED GOING DOWN ONE DAY. THE SERVICE DEPT. AT MY LOCAL NISSAN DEALER SAID HE THOUGHT THERE'D BEEN A RECALL, BUT NISSAN SAID THERE WAS NONE. THIS IS THE THIRD MAJOR THING I'VE HAD TO HAVE REPLACED THAT WAS LATER A RECALL. THEY NEED TO TAKE CARE OF THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093923October 11, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL 4 POWER WINDOW REGULATORS REPLACED UNDER RECALL, RIGHT FRONT FAILED 2 MORE TIMES AND WAS AGAIN REPLACED UNDER WARRANTY.. THEN R/F POWER WINDOW MOTOR FAILED, THE MOTOR STILL SPUN BUT THE GEAR THAT LOCKS INTO THE REGULATOR BROKE... NISSAN SERVICE SAID THE REPAIR WOULD BE OVER 400.00 TO REPAIR. I TOLD ADVISOR THAT MOTOR HAD TO BE UNBOLTED FROM A BROKEN REGULATOR 2 TIMES AND THAT THE STRESS PUT ON THE MOTOR GEAR WHEN REGULATORS CONTINUALLY JAMMED MOST LIKELY WAS A CONTRIBUTING FACTOR IN THE MOTOR FAILURE. I ASKED HIM TO CALL NISSAN HELP DESK FOR ME AND EXPLAIN MY SITUATION BEFORE I HAD TO DO IT.. HE SAID HE WOULD AND NISSAN AGREED TO REPLACE THE MOTOR. I AM A AUTO MECHANIC WITH OVER 20 YEARS ON THE JOB EXPERIENCE AND MANAGE A REPAIR SHOP. I KNEW AS WELL AS NISSAN THAT THE REGULATORS HAD A DEFINITE IMPACT ON THE MOTOR FAILURE...I WONDER IF A REGULAR CONSUMER WITH NO KNOWLEDGE OF POWER WINDOWS SYSTEMS WOULD KNOW TO QUESTION A 400.00 CHARGE. IF NOT, THERE ARE MANY PEOPLE GETTING TAKEN TO THE BANK. NOTE: THIS WHOLE PROCESS STARTED IN MARCH OF 2004 WITH THE FIRST REPLACEMENT OF ALL THE REGULATORS AND ENDED OCT 2004 WITH THE REPLACEMENT OF THE MOTOR AND 2 MORE REGULATORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095574October 11, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY MOTOR DIED ON MY FRONT PASSENGER SIDE POWER WINDOWS ON MY 2001 XTERRA. I WAS TOLD THAT THE COST TO HAVE NISSAN FIX/REPLACE THE MOTOR WOULD BE $300. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093646October 5, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I HAVE DRIVEN MY 2000 NISSAN XTERRA FOR ALMOST 2 YEARS NOW WITH NORMAL DRIVING, NO OFF ROAD DRIVING OR ABUSE OF MY VEHICLE. RECENTLY I DISCOVERED THAT AFTER A FEW WEEKS OF AN OVERWHELMING SMELL OF EXHAUST IN MY PASSENGER CABIN THAT THE EXHAUST MANIFOLD IS IN FACT CRACKED. NOW ON MANY OCCASIONS I HAVE A VERY YOUNG CHILD IN MY VEHICLE SO I'VE HAD TO LEAVE HIM OUTSIDE TILL THE EXHAUST SMELL HAS DISSIPATED AND I CAN ONLY ASSUME IT'S NO LONGER MAKING IT'S WAY INTO THE CABIN. I CAN'T IMAGINE THAT THIS COULD POSSIBLE BE GOOD FOR ANYBODY. IN ANY EVENT I FIGURED I WOULD JUST HAVE TO GET THE PROBLEM FIXED BUT AS I DID SOME RESEARCH I REALIZED THAT I'M NOT ALONE AND THERE ARE THOUSANDS OF OTHER OWNERS WITH THE SAME PROBLEM. I WILL HAVE MANIFOLD REPLACED AT MY OWN COST SO I CAN AGAIN FEEL SAFE THAT I'M NOT BREATHING IN EXHAUST. I FIND IT ABSURD THAT NEITHER NISSAN NOR THE NHTSA HAS MADE THE PUBLIC AWARE OF THIS PROBLEM. I HOPE SOMETHING CAN BE DONE SOON.*AK
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10094638September 29, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
CONSUMER TOOK VEHICLE TO DEALER FOR RECALL 04V230000 REPAIRS ON THE FUEL SENDING UNIT. AFTER PICKING THE VEHICLE UP, 10 MINUTES LATER, CHECK ENGINE LIGHT CAME ON. CONSUMER TOOK IT BACK TO THE DEALER, IT WAS REPAIRED ONCE AGAIN, AND CURRENTLY THE ENGINE LIGHT WAS BACK ON. DEALER WANTED TO CHARGE CONSUMER FOR A FUEL CANISTER THAT WAS NOT DEFECTIVE AT FIRST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093069September 23, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT WINDOWS WERE COMING OFF TRACT. THE PASSENGER SIDE IS COMPLETELY OFF, AND IT IS TAPED IN THE UP POSITION NOW. THE DRIVER'S SIDE WINDOW "SWAYS" IN THE WIND WHEN IT IS PARTWAY DOWN. I HAVE NOT BEEN ABLE TO GET THE WINDOW REPAIRED YET. BOTH WINDOWS HAVE BEEN TEMPERAMENTAL FOR THE PAST FEW WEEKS; SOMETIMES GOING UP AND SOMETIMES NOT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093052September 22, 2004
EQUIPMENT:MECHANICAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALB LIGHT CAME ON SEVERAL TIMES THEN STAYED ON . DEALER HAD TO REPLACE ITEM THAT MAKES ANTI BRAKES WORK. I DO NOT FEEL SAFE IN VEHICLE. NOW WHEN I STOP SUDDENLY MY BRAKES LOCK AND I LEAVE TIRE MARKS. ALSO WHEN STOPPED AT LIGHT PEDAL WILL HOLD FOR A COUPLE OF SECONDS THEN GOES TO FLOOR. I NEED A VEHICLE I CAN TRUST BOTH ME AND MY HUSBAND ARE DISABLED VETERANS. ALSO I WOULD LIKE TO MAKE SUGGESTION: THE DRIVERS SEAT AFTER A PERSON ADJUSTS IT. THE LEVER ON SEAT RUBS ON CENTER CONSOLE WILL WEAR HOLE IN CONSUL. I BELIEVE THIS MAY BE A EASY FIX. JUST DOUBLE CHECK THAT NO MATTER WERE SEAT IS POSITIONED OR SIZE OF PERSON IT SHOULD NOT RUB CENTER CONSOLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094028September 21, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE SITTING AT AN INTERSECTION ANOTHER VEHICLE STRUCK THE CONSUMER'S VEHICLE ON THE PASSENGER'S SIDE DOOR. CONSUMER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. ABS BRAKING LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AN D MECHANIC DETERMINED THAT THE ABS BRAKING UNIT NEEDED TO BE REPLACED DUE TO THE SOLENOID SWITCH BEING WORN OUT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10091198September 17, 2004
EXTERIOR LIGHTING:HEADLIGHTS
MY HEADLIGHTS JUST WENT OUT IN THE MIDDLE OF DRIVING AT NIGHT. LUCKILY THERE WASN'T ANYONE ELSE AROUND ME ON THE INTERSTATE, BECAUSE THAT COULD HAVE BEEN A REALLY NASTY WRECK. I PULL OVER ON THE SHOULDER OF THE ROAD AND WIGGLE THE WIRES AND THEY CAME BACK ON. I DROVE HOME AND CHANGED THE LIGHT BULBS, THINK THAT WOULD FIX THEM. ABOUT TWO MONTHS LATER IT HAPPENED AGAIN, THAT IS WHEN I FOUND OUT THAT THE HEADLIGHT SOCKETS ON MY TRUCK WERE BURT UP. I WAS TOLD THAT IT WAS CAUSED BY HEAT FROM THE HEADLIGHTS. I WENT TO AUTO ZONE AND BOUGHT NEW ONES AND REPLACED THEM. I CALLED NISSAN AND THEY SAID BECAUSE MY TRUCK WAS OUT OF WARRANTY THEY COULDN'T DO ANYTHING ABOUT IT. I JUST WANT TO MAKE SURE THAT SOMEONE KNOWS THAT A TRUCK THAT IS ONE YEAR OLD IS ALREADY HAVING PROBLEMS WITH ITS HEADLIGHTS. ALSO TO MAKE SURE THAT THERE ISN'T SOMETHING WRONG WITH THE HEAD LIGHTS THAT NISSAN PUTS INTO THE CARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091148September 16, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL, FUEL SYSTEM, GASOLINE
CRUISE CONTROL ERRATIC BEHAVIOR, STALLING, EXCESSIVE FUEL CONSUMPTION UNDER STAGGERED AMOUNTS, SLUGGISHNESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092166September 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING,THE VEHICLE STALLED THE DRIVER TRIED TO RESTART,BUT WAS UNABLE TO DO SO. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED REPLACEMENT DUE TO CORROSION. PLEASE FILL IN ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075789September 14, 2004
TIRES:SIDEWALL
WHILE DRIVING 65 MPH, THE CONSUMER HEARD A NOISE COMING FROM THE REAR. THE CONSUMER PULLED OVER AND NOTICED THAT THE DRIVER'S REAR TIRE SIDEWALL SPLIT. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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