Nissan Xterra Complaints
3,099 consumer complaints on file.
- #10091754September 10, 2004POWER TRAIN:MANUAL TRANSMISSION
VEHICLE WAS PARKED IN DRIVEWAY. THERE WAS A SLIGHT GRADE THAT WENT TO THE STREET. CONSUMER OPENED THE DRIVER'S SIDE DOOR, PUT LEFT FOOT ON THE CLUTCH, TURNED THE KEY, AND VEHICLE ROLLED BACKWARD. CONSUMER EXPECTED THE VEHICLE TO JILT FORWARD AND STALL WHEN FOOT WAS REMOVED FROM THE CLUTCH , BUT INSTEAD, IT JILTED, THEN SURGED FORWARD AT 25 MPH UP THE DRIVEWAY, DRAGGING THE CONSUMER. CONSUMER'S HANDS WERE STILL ON THE STEERING WHEEL. THE GAS PEDAL WAS NEVER DEPRESSED. VEHICLE WAS IN FIRST GEAR. VEHICLE CRASHED INTO THE HOUSE , BUT THE REAR WHEEL CONTINUED TO TURN. TWO INSURANCE ADJUSTERS CAME OUT AND INSPECTED THE DAMAGE. DEALERSHIP INDICATED THAT AFTER THE FRONTAL REPAIRS WERE PERFORMED, THEN THEY WILL INSPECT VEHICLE ATTEMPTING TO DUPLICATE THE FAILURE TO DETERMINE WHAT CAUSED THE ACCELERATION, AND THEN CORRECT THE PROBLEM.*AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091707September 9, 2004EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLIGHTS CAME ON AND OFF WHILE VEHICLE WAS IN MOTION. CONSUMER TOOK VEHICLE BACK TO THE DEALER ON THREE OCCASSIONS TO HAVE THE PROBLEM RESOLVED. HOWEVER, THE PROBLEM RECURRED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10090416September 4, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FRONT PASSENGER WINDOW BEGAN TO SLOW DURING RAISING, THEN IT STALLED DOWN AND THE TWO REAR WINDOWS FROZE DOWN ALSO, NO ACTION TAKEN AT THIS TIME. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10090439September 4, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 NISSAN EXTERRA LEFT SIDE POWER WINDOW MOTOR FAILED. I KNOW OF OTHERS HAVING SAME PROBLEM.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10088955September 1, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MAJOR EXHAUST MANIFOLD LEAK. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089608August 24, 2004FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED RECALL NOTICE 04V230000. CONTACTED DEALERSHIP AND BROUGHT VEHICLE IN FOR REPAIR. DEALER WAS REFUSING TO DO RECALL REPAIRS. DEALER INDICATED TO CONSUMER VEHICLE MUST BE LEFT FOR UNDETERMINED AMOUNT OF TIME UNTIL MECHANIC COULD GET TO IT IN ORDER TO REPAIR RECALL. THAT WAS AN INCONVENIENCE TO THE CONSUMER SINCE NO OTHER TRANSPORT WAS AVAILABLE.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089358August 20, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOWS ON THE FRONT AND BACK ON THE DRIVER SIDE GO DOWN AND WILL NOT GO UP. VEHICLE WAS GIVEN AN EXTENDED WARRANTY FROM 30,000 MILES TO 60,000 MILES AFTER VEHICLE HAD ALREADY 60,000 MILES ON IT. THEREFORE, THE EXTENDED WARRANTY WAS POINTLESS. CURRENTLY, CONSUMER HAD TO PAY OUT OF POCKET TO REPAIR THE WINDOWS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10088034August 17, 2004SEAT BELTS:FRONT:RETRACTOR
CONSUMER NOTICED WHILE INSTALLING A CHILD SEAT THAT THE REAR LEFT SEAT BELT RETRACTOR DID NOT RETRACT. DEALERSHIP WAS NOTIFIED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10083373August 12, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
THE CONSUMER WAS DRIVING WHEN THE CAR STOPPED, UPON TRYING TO SHIFT THE GEAR IT WOULD NOT MOVE. WHEN FINALLY PUTTING IT IN DRIVE THE VEHICLE WENT INTO REVERSE. *JB *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10086229August 5, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 2000 NISSAN XTERRA WITH LESS THAN 51,000 MILES DEVELOPED A CRACK IN THE PASSENGER SIDE EXHAUST MANIFOLD. I HAVE MAINTAINED THIS VEHICLE AT A VERY HIGH LEVEL AND EVEN THOUGH IT IS DESIGNED TO BE DRIVEN OFF ROAD MY VEHICLE'S OFF ROAD EXPERIENCE IS THE OCCASIONAL GRAVEL ROAD. THE VEHICLE IS NOT DRIVEN "HARD" OR BEYOND NORMAL DRIVING CONDITIONS. THE CRACKED DEVELOPED WITHOUT ANY INDICATION OTHER THAN A STRANGE "HISSING" SOUND FROM THE ENGINE AND A SLIGHT EXHAUST ODOR INSIDE THE VEHICLE. NO ONE WAS INJURED BUT IT APPEARS THAT EXHAUST LEAKING INTO THE DRIVER/PASSENGER COMPARTMENT OF THE VEHICLE COULD BE POTENTIALLY DANGEROUS ON LONG TRIPS OR PROLONGED STOP AND GO TRAFFIC DURING RUSH HOUR. THE PART HAS BEEN REPLACED AT MY EXPENSE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10086173August 4, 2004STRUCTURE:BODY:ROOF AND PILLARS
ON THE WAY TO THE BEACH TRAVELING 55 MPH IN MY 2003 NISSAN XTERRA, MY SURF BOARD FLEW OFF THE ROO TRACK INTO THE MIDDLE OF ROUTE 1 IN DELAWARE. THE TRAFFIC BEHIND ME MANAGED TO AVOID HITTING THE SURFBOARD THAT WAS SITUATED IN THE LEFT LANE OF TRAFFIC. MORE IMPORTANTLY, THERE WERE NO ACCIDENTS CAUSED BY THE INCIDENT HENCE THE POLICE WERE NOT INVOLVED. AFTER REMOVING MY SURFBOARD FROM THE HIGHWAY AND INSPECTING DAMAGE TO IT AND THE ROOFRACK CROSSBARS, I NOTICED THE PLASTIC CLASP ON THE CROSSBAR HAD SNAPPED, CAUSING THE SURFBOARD TO FLY OFF THE ROOFOF MY XTERRA. THE FOLLOWING MONDAY, THE DEALERSHIP EVALUATED THE SITUATION AND ACKNOWLEDGED THAT THE RACK HAD "BROKEN FROM STRESS/FATIGUE" AND IS REPLACING IT UNDER WARRANTY. HOWEVER, MY SURFBOARD IS COMPLETELY DESTROYED AND NEITHER THE DEALERSHIP NOR THE NISSAN CONSUMER AFFAIRS WILL REIMBURSE ME FOR THE COST OF THE SURFBOARD, STATING THAT DAMAGE TO PERSONAL PROPERTY IS NOT COVERED UNDER WARRANTY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082580July 24, 2004VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2000 NISSAN XTERRA THAT I HAVE HAD NO COMPLAINTS ABOUT SINCE I PURCHASED IT IN AUGUST OF 2001. MY WIFE AND I CURRENTLY ROLLED 55,000 ON THE ODOMETER. LAST WEEK WHEN I GOT INTO MY TRUCK AFTER A LONG DAY AT THE OFFICE MY DRIVER SIDE WINDOW WOULD NOT ROLL DOWN. DUE TO THE WARM WEATHER I LEAVE MY WINDOWS HALF WAY. IT ROLLED UP FINE HOWEVER WOULD NOT GO DOWN. TODAY WHILE RESEARCHING "HOW TO TAKE OFF MY DOOR PANELS". I CAME ACROSS DOZENS OF COMPLAINTS WITH PEOPLE ALL OVER THE US EXPERIENCING THE SAME PROBLEMS . SOME PEOPLE HAVE HAD TO REPLACE ALL 4 OF THE WINDOW REGULATORS BEFORE THEIR WARRANTY HAS EXPIRED. I WANT TO KNOW IF NISSAN IS GOING TO TAKE ANY ACTION ON THIS AND SEND OUT A RECALL TO HELP OUT THE PEOPLE WHO TRULY BELIEVE THEY PURCHASED A GOOD RELIABLE VEHICLE FOR THEIR FAMILY. I DONT THINK I NEED TO SPEND ANOTHER $400.00 ON SOMETHING THAT THEY SHOULD HAVE MADE RIGHT IN THE FIRST PLACE. THANK YOU. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082385July 21, 2004STRUCTURE:BODY:ROOF AND PILLARS, EQUIPMENT
I AM CURRENTLY RECUPERATING FROM AN SUV ROLLOVER ACCIDENT. A TRUCK RAN A RED LIGHT AND HIT THE PASSENGER SIDE OF MY 2001 NISSAN XTERRA XE. THE XTERRA ROLLED OVER SEVERAL TIMES WITH THE ROOF CRUSHING IN ON ME, BREAKING THE WINDOWS OUT. WHEN IT STOPPED TUMBLING, IT WAS UPSIDE DOWN AND CONTINUED SLIDING DOWN THE ROAD ON THE ROOF. WHEN THE ROOF CAVED I WAS CRUSHED DOWN AND MY HEAD WENT TOWARD THE DOOR. MY HAIR, WHICH WAS BARELY SHOULDER LENGTH, WENT OUTSIDE THE WINDOW AND WAS CAUGHT BETWEEN THE ROOF AND THE ROAD. I WAS SLIDING UPSIDE DOWN, AT AN ANGLE, BEING HELD BY MY SEATBELT, MY HAIR TRAPPED BETWEEN THE ROOF OF THE NISSAN AND THE ROAD, WITH MY HAIR BEING RIPPED OUT. WHEN THE VEHICLE CAME TO REST I WAS TRAPPED BY MY REMAINING HAIR. WITNESSES LIFTED THE VEHICLE UP OFF MY HAIR TO FREE ME. THIS WAS A HORRIBLE EXPERIENCE THAT HAS CAUSED ME INJURY BOTH PHYSICALLY AND MENTALLY. THE LINK BELOW IS TO OUR LOCAL TELEVISION STATION'S WEBSITE WITH DETAILS OF THE ACCIDENT. IF ANYONE IS INTERESTED IN MORE DETAILS OR PHOTOS PLEASE CONTACT ME. THE TELEVISION REPORTER CONTACTED US AND EMAILED PICTURES FROM THE CRASH SITE. MY HUSBAND ALSO TOOK PHOTOS AT THE WRECKER LOT WITH OUR DIGITAL CAMERA. HTTP://WWW.FIRSTCOASTNEWS.COM/NEWS/NEWS-ARTICLE.ASPX?STORYID=19812 IF YOU WISH TO CALL AND SPEAK DIRECTLY WITH ME MY HOME NUMBER IS (904) 388-2476. THANK YOU, GAYE SCHMIDT JACKSONVILLE FL *LA
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10080040July 19, 2004FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING 5 MPH THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. *AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10081275July 17, 2004POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
STEERING WHEEL DOES NOT LOCK WHEN IGNITION IS TURNED OFF. IGNITION CAN BE IN OFF POSITION AND KEYS REMOVED WITH GEAR SHIFTER STILL IN "D" DRIVE. I DID NOT KNOW THIS WAS NOT NORMAL UNTIL ON 7/16/2004 THE STEERING WHEEL WAS LOCKED AND IT TOOK APPRX 10 MINUTES OF ADJUSTING WHEEL AND ON/OFF OF THE BRAKE PEDAL TO GET THE WHEEL TO UNLOCK. I THEN READ THE OWNERS MANUAL AND REALIZED I SHOULD NOT BE ABLE TO REMOVE THE KEYS FROM THE IGNITION WHEN THE GEAR SHIFTER STILL IN DRIVE. I HAVE DONE THIS MANY TIMES AFTER THE 2ND OR 3RD I CAONTACTED THE DEALER TO LET THEM KNOW I WAS NOT HAPPY WITH THIS VEHICLE AS I HAD TO ACTUALLY RUN AFTER IT AT A GAS STATION. THE SERVICE REP AT TROPHY NISSAN SAID MY TRUCK WAS NO LONGER UNDER WARRANTY BUT THEY WILL LOOK AT IT AND TELL ME HOW MUCH IT WILL COST TO CORRECT THE PROBLEM. THIS IS NOT A WARRANTY ISSUE, THIS VEHICLE IS CLEARLY DEFECTIVE AND VERY DANGEROUS. BECAUSE OF THIS PROBLEM I DO NOT ALLOW ANY FAMILY MEMBER TO DRIVE THIS TRUCK IN FEAR THEY WILL EITHER RUN OVER THEMSELVES OR INJURY SOMEONE ELSE WHEN THE TRUCK ROLLS AWAY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10082080July 15, 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
THE FUEL INJECTOR FAILED AND THE VEHICLE STALLED WHILE DRIVING. THE CONSUMBER EXITED THE VEHICLE WIGGLED THE BATTERY CABLE AND THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE THE FUEL INJECTOR WAS CLEANED AND LATER IT NEEDED TO BE REPLACED AT THE OWNERS EXPENSE. A RECALL LETTER WAS RECEIVED YESTERDAY AND HIS VEHICLE ACORDING TO THE MANUFACTURE WAS NOT INCLUDED IN THE RECALL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10081565July 8, 2004SUSPENSION:REAR:SHOCK ABSORBER
RIGHT REAR SHOCK BROKE WHILE DRIVING 35 MPH. MANUFACTURER WAS NOTIFIED, AND THEY INFORMED THE CONSUMER THAT IT WAS CONSIDERED NORMAL WEAR AT 80,000 MILES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10081526July 8, 2004POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT ANY SPEED TRANSMISSION SLIPPED. AS A RESULT, CONSUMER LOST CONTROL. NO IMPACT REPORTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079818June 23, 2004VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
PROBLEMS WITH THE WAY THE DEFOGGER WORKS ON THE 2003 NISSAN XTERRA.*MR THE CONSUMER TURNED ON THE DEFOGGER THE AIR CONDITIONER COMPRESSOR STARTED TO OPERATE, AS IT SHOULD. BUT WHEN THE CONTROL SWITCH WAS TURNED FORM DEFOGGER THE COMPRESSOR REMAINED ON. THE ONLY WAY TO GET THE COMPRESSOR TO TURN OF WAS TO STOP THE VEHICLE, TURN IT OFF, THEN TURN IT BACK ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE SYSTEM WAS OPERATING AS DESIGNED. THE CONSUMER BELIEVES THE VEHICLE SHOULD BE RECALLED IN ORDER TO MODIFY THE DEFOGGER SYSTEM SO THAT THE AIR CONDITIONER COMPRESSOR STOPS OPERATING WHEN THE CONTROL IS MOVED AWAY FROM THE DEFOGGER POSITION. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10079915June 23, 2004AIR BAGS
PROBLEMS WITH CONTROL UNIT ON 2002 NISSAN XTERRA. *MR THE SRS LIGHT WOULD COME ON, THE FIRST DEALER REPLACED THE CONTROL PANEL BUT THE SECOND SERVICE DEALER SUGGESTED THAT THE PART WAS NOT REPLACED. THE CONSUMER FOUND THAT THE PROBLEM WAS DUE TO A FAULTY CONNECTOR. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0