Nissan Sentra Complaints

5,975 consumer complaints on file.

#10563458February 7, 2014
ENGINE
NISSAN DENIES VEHICLE IS PART OF AN ONGOING PROBLEM WITH OIL ISSUES THAT EFFECT THE CATALYTIC CONVERTER. THIS VEHICLE HAS HAD A THE CATALYTIC CONVERTER REPLACED AT 14,000 MILES, AND MULTIPLE RECALLS HAVE BEEN ISSUED. NHTSA HAS THIS CASE ALREADY ON RECORD FOR THE CONTINUE PROBLEMS WITH THIS MAKE AND MODEL. DEFECTIVE ENGINE BUILD, NISSAN ATTEMPTS TO DEFLECT THE ISSUE TO THE DEALERS AND THEN BACK AGAIN. NISSAN CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563228February 6, 2014
VEHICLE SPEED CONTROL
WHEN DRIVING ON A US ROAD, STOPPED THE CAR ACCELERATE WITHOUT A VEHICLE WAS TURNED OFF, NOT MOVING OR ACCELERATING, I HAD TO TURN IT OFF AND BACK ON THE ENGINE TO GET TO MEXICO I HAD TO CHANGE THE BODY ACCELERATION AND THE PROBLEM PERSISTS, THE MECHANIC SAYS IT IS THE BODY ACCELERATION. THE BODY ACCELERATION IS RETURNED TO PROGRAM. THANKS A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563013February 5, 2014
ENGINE
TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTACT WAS DRIVING 20 MPH, THE CONTACT SAW SMOKE EMITTING FROM UNDER THE HOOD. THE CONTACT PULLED OFF ROAD AND THEN THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO EXTINGUISH THE FIRE AND A REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED AND WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10562425January 31, 2014
SUSPENSION
RIGHT REAR WHEEL IS OUT OF ALIGNMENT, REAR WHEEL ALIGNMENT CAN NOT BE ADJUSTED. WHIRRING NOISE IS HEARD DURING DRIVING, WHIRRING GETS LOUDER, MORE RAPID AS VEHICLE SPEED INCREASES. NOISE, FREQUENCY GETS QUIETER, LESS FREQUENT AS VEHICLE SPEED DECREASES. RR TIRE SHOWS IRREGULAR WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560788January 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRY. THE CONTACT STATED THAT WHILE SITTING A STOP LIGHT, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11, 051. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560650January 20, 2014
AIR BAGS
I CLOSED MY PASSENGER DOOR AND THE AIR BAGS DEPLOYED ON THE PASSENGER SIDE FRONT/REAR SEATS AND DOORS. CAR WAS PARKED AND THERE WAS NO ACCIDENT. UPDATED 1/29/14*CN UPDATED 01/29/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560121January 15, 2014
ELECTRICAL SYSTEM
DROVE THE 2004 NISSAN SENTRA 1.8L ON THE HIGHWAY AT 60MPH AND THE CAR BEGAN TO DECREASE SPEED TO ABOUT 30 TO 40MPH WITH RPM METER FLUCTUATIONS WHILE PRESSING ON THE GAS WITH SAME PRESSURE. ON THE SAME DAY THE CAR SHUT OFF MULTIPLE TIMES AFTER STARTING IT FOR A MINUTE. PREVIOUSLY ON 2 OCCASIONS WHILE AT A STOP LIGHT THE CAR WOULD SHUT OFF WHILE IDLING. THE CHECK ENGINE LIGHT WAS ON FOR AWHILE BUT WOULD PERIODICALLY TURN OFF. TOOK THE CAR TO NISSAN AFTER THE HIGHWAY INCIDENT AND THEY SAID IT WAS THE CAM POSITION SENSOR AND CRANK SENSOR. WHEN ASKED ABOUT RECALLS NISSAN SAID MY CAR WAS NOT LISTED UNDER THE RECALL CAMPAIGN. HAD TO PAY $730 TO FIX THIS PROBLEM WHILE AFTER READING OTHER PEOPLE'S COMPLAINTS FOR THIS MODEL AND OTHER MODEL COMPLAINTS IT APPEARS THIS IS A COMMON PROBLEM AND SHOULD BE TAKEN A LOOK AT TO INCLUDE IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559235January 9, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,007. ..UPDATED 02-04-14 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558384January 3, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE ATTEMPTED TO ENGAGE THE BRAKES AND THE VEHICLE EXHIBITED A GRINDING AND KNOCKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 61,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558075January 1, 2014
POWER TRAIN, SERVICE BRAKES, ENGINE
I ONLY HAD MY CAR FOR ABOUT 10 MONTHS. I KEEP MY CAR UPDATED WITH THE MAINTENANCE. I DROVE TO LAS VEGAS, NEVADA FRIDAY AFTERNOON. MY CAR WAS RUNNING GREAT I GET TO LAS VEGAS NEVADA I HERE THIS LOUD GRINDING CRINKLY NOISE COMING FROM MY ENGINE OR TRANSMISSION. I TAKE IT TO PLANET NISSAN IN LAS VEGAS NEVADA. THEY TOOK FOREVER TO EVEN TAKE ME AS A CUSTOMER. THEN THEY COME OUT AND SAY YOU ARE NOT ELIGIBLE FOR A RENTAL AND YOUR TRANSMISSION WENT OUT. THEY PROCEEDED TO TELL ME THAT I WILL BE RESPONSIBLE FOR THE CAR AS FAR AS PICKING IT UP WHEN ITS FIXED. THIS IS THE WORST EXPERIENCE I HAD WITH CARS. THIS IS THE THIRD TIME SOMETHING BAD HAPPENS TO THIS CAR AND ITS SUPPOSED TO BE BRAND NEW. I BOUGHT IT WITH 32 MILES ON IT. MIND YOU ALL THIS WAS ON A TRIP I TOOK TO VEGAS WITH MY FAMILY. MY TWO YEAR OLD SON WAS DRAINED FROM THIS EXPERIENCE HAVING TO SPEND 6 HOURS AT PLANET NISSAN. THEY EVEN TRY SELLING ME A ANOTHER NEW SENTRA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557377December 27, 2013
AIR BAGS
WHILE RIDING IN THE PASSENGER SEAT, THE AIRBAG DISABLED LIGHT IS STILL ILLUMINATED, LEADING ME TO BELIEVE THAT THE AIRBAG IS DISABLED EVEN THOUGH THERE IS A FULL GROWN ADULT IN THE SEAT. IT SHUTS OFF INTERMITTENTLY, BUT ON TODAY'S 6 HOUR DRIVE IT DID NOT TURN OFF ONCE EVEN THOUGH THERE WAS SOMEONE OCCUPYING THE SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557409December 27, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE PARKED IN OUR DRIVEWAY, OPEN SPACE - NOTHING ABOVE, THE SUN ROOF IMPLODED. IT WAS FINE WHEN WE PARKED THE CAR, BUT THE NEXT MORNING THE GLASS WAS BROKEN. NO IMPACT, TEMP 15 DEGREES F. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557504December 27, 2013
ENGINE
IN JULY OF 2011 MY 2004 NISSAN SENTRA SE-R SPEC V HAD SOME ISSUES. I HAD A CHECK ENGINE LIGHT COME ON AND HAD LIGHT BLUE SMOKE COME OUT OF MY EXHAUST WHILE ACCELERATING AND HAD BEEN STARTING TO NOTICE BAD OIL AND FUEL CONSUMPTION. I TOOK IT TO THE NISSAN DEALERSHIP AND THEY SEARCHED FOR ANY OPEN RECALLS ON MY SPECIFIC CAR BASED ON RUNNING MY VIN NUMBER INTO THE DATABASE AND THEY TOLD ME IT WAS NOT ONE OF THE AFFECTED VEHICLES. AFTER HOOKING UP A CODE SCANNER TO MY CAR THEY FOUND THE FOLLOWING CODES, P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD), P0302(CYLINDER #2 MISFIRE), P0303( CYLINDER #3 MISFIRE) DURING THE DIAGNOSIS THEY SAID THAT THE PRE-CAT (EXHAUST MANIFOLD) HAD COME APART AND THE MATERIAL INSIDE HAD GLOGGED MY EXHAUST SYSTEM AND GOTTEN SUCKED BACK INTO MY CYLINDERS AND SCORED THE CYLINDER WALLS. THEY STATED THAT THEY HAD ALSO FOUND VALVE DAMAGE AND EVEN FOUND SOME OF THE CAT MATERIAL IN MY OIL. NISSAN WAS KIND ENOUGH TO REPLACE MY ENGINE BLOCK AND THE PRE-CAT MANIFOLD AS WELL AS MY SECONDARY CATALYTIC CONVERTER EVEN THOUGH THEY SAID IT WAS NOT A VEHICLE AFFECTED BY THE RECALL CAMPAIGN THAT NISSAN HAD ISSUED. SO HERE I AM A LITTLE OVER 2 YEARS LATER AND GUESS WHAT? IT CAME BACK. I AM HAVING THE EXACT SAME SYMTOMS AS BEFORE. I TOOK MY CAR BACK INTO THE SAME NISSAN DEALERSHIP AND THEY WILL NOT FIX IT AGAIN WITHOUT CHARGING ME. THEY REFUSED BECAUSE IT WAS NEVER A PART OF THE RECALLED VEHICLES AND IT IS CURRENTLY NOT UNDER ANY WARRANTY WITH ITS 105,000 MILES. SO, I ASK THEM, WHY DID THEY FIX IT THE FIRST TIME? THEIR RESPONSE WAS, AND I QUOTE, "IT WAS A COURTESY" TO WHICH I SAID, "HMMM, SO YOU GUYS DO A COURTESY FIX FOR OVER $3,000 WORTH OF WORK FOR A CAR THAT SUPPOSEDLY "ISN'T" PART OF A RECALL CAMPAIGN?" - THEY DIDNT HAVE MUCH TO SAY AFTER THAT OTHER THAN MY BEST BET IS TO TAKE IT UP WITH THE MANUFACTURER AND THEY REFUSE TO HELP AS WELL. THIS CAR IS A TRAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557051December 23, 2013
AIR BAGS, STRUCTURE:BODY
TRAVELING NORTHBOUND ON HWY 5 . A TRUCK VEERED INTO THE LANE AND HIT THE CAR HEAD ON. SEVERE DAMAGE YET THE AIR BAGS DID NOT DEPLOY. THANKFULLY MY DAUGHTER HAD ON HER SEAT BEAT. I JUST BROUGHT THIS CAR ON NOV 23, 2013. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10557093December 23, 2013
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2012 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 50,650. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE GLASS SUNROOF SHATTERED TWICE AND WAS REPAIRED BOTH TIMES AT NO COST TO THE OWNER. UPDATED 03/19/2014*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555550December 11, 2013
STRUCTURE:BODY
BOUGHT VEHICLE NEW, AND ITS LESS THAN A YEAR OLD NOW - THE TRUNK LATCH BREAKS REPEATEDLY LEAVING THE TRUNK UNABLE TO BE CLOSED OR LOCKED. ITS BEEN SERVICED 3 TIMES, WITH NEW PARTS ISSUED AND TESTED AND 'FIXED' EACH TIME, AND SAME ISSUES REPEATS ITSELF. THE SECOND TIME IT HAPPENED I COUNTED 9 USES BEFORE THE ISSUE REPEATED, THIS MOST RECENT OCCURRENCE WAS ABOUT 2 WEEKS AFTER NEW PARTS ISSUED: IT WAS USED 3 TIMES. IT RENDERS THE LATCH BY THE DRIVERS SEAT, THE KEY LATCH AND THE VEHICLES TRUNK LATCH ALL USELESS. HAS TO BE A RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555698December 11, 2013
SUSPENSION, STEERING
I RECENTLY PURCHASED A 2012 NISSAN SENTRA. I IMMEDIATELY NOTICED THE VEHICLE DRIFTING TO THE LEFT. AS PART OF A WILL OWE FROM THE DEALERSHIP I ASKED FOR THIS TO BE REPAIRED. FIRST ALIGNMENT. AFTER THE ALIGNMENT WAS DONE I WAS INFORMED THE "SPECS" WERE FINE AND THE TECHNICIAN MENTIONED THIS COULD ALSO BE ROAD CROWN OR TORQUE PULL WHICH IS NORMAL FOR FRONT WHEEL DRIVE VEHICLES. ?? I ASKED FOR A SECOND LOOK, THIS TIME THE SERVICE MANAGER WENT WITH ME FOR THE TEST DRIVE AND NOTICED THE DRIFTING AND KEPT THE VEHICLE. THEY DID ANOTHER ALIGNMENT (2ND) SPECS OK AND REPLACE THE OEM TIRES WITH A KNOCK- OFF SET.THE VEHICLE IS STILL DRIFTING. I INFORMED NISSAN AT THIS POINT TO SEE IF THEY CAN STEP IN. THEY RECOMMENDED TAKING IT TO ANOTHER DEALERSHIP. I BROUGHT THE VEHICLE TO A LOCAL DEALERSHIP, THIRD ALIGNMENT. SPECS OK . I CONTINUED MY COMPLAINT WITH THE NISSAN REP. AND THEY HAD A ENGINEER COME OUT TO LOOK AT THE VEHICLE. FOURTH ALIGNMENT. HIS OPINION IS: THIS IS A CHARACTERISTIC OF SENTRA MODELS AND STATED NO ADJUSTMENTS, NO ABNORMALITIES AND IT DRIVES THIS WAY BECAUSE THIS IS A DIFFERENT TYPE OF STEERING COLUMN. WOW I WOULD THINK NISSAN WOULD BE MORE CONCERNED ABOUT A DANGEROUS DRIVING "CHARACTERISTIC" ON ONE OF THEIR VEHICLES. THIS PROCESS HAS TAKEN TWO AND HALF MONTHS, FOUR ALIGNMENTS, THREE SEPARATE OPINIONS OF THE DRIFTING ISSUE AND OTHER THAN A REPLACEMENT OF A SET OF KNOCK-OFF TIRES THE PROBLEM STILL EXIST.. THIS IS A DANGEROUS ISSUE THAT NISSAN IS NOT WILLING TO FIX. I HAVE SEEN ON CARCOMPAINTS.COM THAT THIS IS NOT AN ISOLATED ISSUE THERE ARE QUITE A FEW COMPLAINTS ABOUT THIS SAME DRIFTING ON THE SAME VEHICLE SO THAT PROVES THE ENGINEER RIGHT BUT NISSAN IS STILL NOT WILLING CORRECT THE PROBLEM. SAD AND DANGEROUS ATTITUDE TO HAVE. I AM CONFIDENT THIS WILL END UP ON A RECALL. FOR NOW I'M STUCK WITH A DANGEROUS VEHICLE THAT I WOULDN'T WANT ANYONE ELSE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555316December 9, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES SEIZED AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A COLLISION REPAIR SHOP WHERE THE TECHNICIAN DIAGNOSED THAT THE ENTIRE FRONT END OF THE VEHICLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 900.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555320December 9, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND CRASHED INTO A DEER. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT DID NOT RESPOND. THE VEHICLE SUSTAINED BODY DAMAGE AS A RESULT OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OF THE BRAKING FAILURE OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555342December 9, 2013
AIR BAGS, SERVICE BRAKES, FUEL SYSTEM, GASOLINE
I PURCHASED THE VEHICLE IN APRIL. TWO MONTHS LATER I REALIZED THAT WHEN IN DRIVE WHEN I SET MY FOOT ON THE BRAKE I WOULD HEAR A GRINDING NOISE IN THE BACK OF THE CAR. WHEN I WOULD PUT IT IN REVERSE THE NOISE WOULD NOT OCCUR. IT WAS ALWAYS WHEN I WOULD HIT THE BREAKS UNTIL THE CAR CAME TO A COMPLETE STOP. IT WOULD NOT MAKE THE NOISE WHEN I HIT THE BREAKS SUDDENLY. WHEN I CALLED NISSAN AND BROUGHT IT IN FOR THEM I WAS TOLD THAT IT WAS A FLUID PROBLEM. AFTER 2 WEEKS THE NOISE BEGAN AGAIN, NOW IT HAS STOPPED AND GOES ON AND OFF. ALSO I HAVE NOTICED THAT THE INDICATOR FOR THE PASSENGER AIR BAG WILL BE OFF AT TIMES WHEN THERE IS AN ADULT SITTING IN THE SEAT. THIS ALSO HAPPENS ON AND OFF. I HAVE HAD IT THOUGH, WHERE THE INDICATOR HAS COME ON SAYING THE AIR BAG IS OFF FOR 3 DAYS IN A ROW, HAVING SOMEONE SITTING IN IT. THE THIRD PROBLEM IS THAT THE WINDSHIELD WIPER FLUID DOES NOT SPRAY CORRECTLY. IT POOLS AT THE BOTTOM OF THE WINDSHIELD AND SO IT DOES NOT CLEAN IT CORRECTLY. FINALLY THE LAST PROBLEM IS THAT I HAVE NOTICED WHEN I FILL UP THE GAS TANK THE AMOUNT OF MILES I GET ARE DIFFERENT EVERY TIME. I HAVE A PARTICULAR ROUTINE EVERYDAY AND EVERY WEEKEND. AT TIMES IT SEEMS I HAVE MORE GAS THAN WHEN I HAVE FILLED IT UP BEFORE. WHEN I HAVE USED THE ECO BUTTON AT TIMES, IT SEEMS THAT ONCE IN A WHILE IT WILL WORK THE WAY IT IS SUPPOSED TOO. MOST OF THE TIME IT SEEMS THAT THE CAR JUST GUZZLES GAS MORE THAN USUAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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