Nissan Sentra Complaints
5,975 consumer complaints on file.
- #10684196February 18, 2015AIR BAGS
I WAS COMING BACK FROM TAKING MY WIFE TO WORK AND I WAS GETTING READY TO GO THROUGH THE GREEN LIGHT WHEN A CAR RAN THE RED LIGHT WHICH MADE ME T-BONE HIM. MY AIRBAGS DID NOT DEPLOY, AND MY WHOLE FRONT END GOT PUSHED ALMOST TO THE WINDSHIELD. I HAD A CARDIAC ARREST AND WHEN THE AMBULANCE GOT THERE THEY HAD TO BRING ME BACK TO LIFE. I HAVE A LOT OF BRUISING ON MY CHEST WHERE I HIT THE STEERING WHEEL. I'M HAVING PROBLEMS WITH MY KNEE. I'VE GOT A LOT OF CONTUSIONS INSIDE MY BODY. I HAVE A BRUISE WHERE MY SEATBELT CAUGHT ME. I WAS IN HOSPITAL FROM FEBRUARY 12 2015 TO FEBRUARY 16 2015. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10683891February 17, 2015LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 NISSAN SENTRA. THE CONTACT STATED THAT THE LOCK MECHANISM FAILED TO WORK IN ALL FOUR DOORS. THE CONTACT ALSO STATED THAT THE KEY FOB WAS REPLACED TWICE. THE DOORS WOULD NOT OPEN FROM INSIDE THE VEHICLE. THE CONTACT HAD TO ENTER THE VEHICLE MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10683416February 14, 2015ELECTRICAL SYSTEM
2000 NISSAN SENTRA CRANKS BUT WILL NOT START. THE CAR WAS STARTING AND RUNNING GOT BACK TO MY PLACE AND . ABOUT A HOUR OR TWO LATER HAD SOME THING TO DO .GOT IN THE CAR TRIED TO START THE CAR AND IT WOULD NOT START.MOTOR TURN OVER BUT WOULD NOT START. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682883February 12, 2015ELECTRICAL SYSTEM
ON FEBRUARY 9, 2015 I WAS DRIVING MY NISSAN SENTRA AND EVERYTHING STOPPED (ALL POWER) I THOUGHT IT WAS THE BATTERY SO I GOT A JUMP IT STARTED AND I DROVE TO THE STORE. WHEN I STOPPED AT A STORE THE CAR WAS DEAD AGAIN. AFTER SOME INVESTIGATION I REALIZED THE BATTERY TERMINAL ON THE POSITIVE SIDE WAS NOT STAYING ON THE BATTERY SO THEREFORE THE POWER IN THE CAR COULD STOP AT ANY TIME. I RESEARCHED ONLINE TO SEE IF THIS PROBLEM HAS HAPPEN WITH ANY OTHER NISSAN SENTRAS, AND FOUND IT HAD SO I CALLED NISSAN CORPORATE OFFICE. I WAS TOLD THAT THE RECALLS FOR THE CAR I HAVE DID NOT INCLUDE THE BATTERY TERMINAL. MY CONCERN IS THAT IF THIS EXACT PROBLEM WAS AN ISSUE REPORTED AND RECALLS DONE FOR OTHER SENTRAS IS IT POSSIBLE THE SAME COULD BE FOR MY CAR. I THINK THIS VERY DANGEROUS AND NISSAN SHOULD REPAIR THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682817February 11, 2015POWER TRAIN, ELECTRICAL SYSTEM
IN THE FIRST INCIDENT, I CAME OUT FROM SEEING A MOVIE AND I COULD NOT GET MY CAR OUT OF PARK. A FRIEND CAME TO TRY TO HELP AND GOT IT INTO NEUTRAL BUT IT WOULD NOT SHIFT ANY FURTHER. THE PROBLEM TURNED OUT TO BE THE KEY RELEASE CABLE. I HAD A PROBLEM AGAIN IN EARLY NOVEMBER AT APPROX 36,500 MILES. THIS TIME THE KEY WOULD NOT COME OUT OF THE IGNITION. SAME KEY RELEASE CABLE WAS THE PROBLEM. EVEN NOW THE CAR STILL MAKES A CLUNKING NOISE UNDER THE DRIVER'S SEAT AND THE KEY SEEMS TO SCRAPE AS IT COMES OUT OF THE IGNITION. SOMETIMES I PULL THE KEY OUT (AND THERE IS THE SCRAPING NOISE) AND THE DOORS DO NOT UNLOCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682530February 10, 2015ELECTRICAL SYSTEM
I HAVE A 2010 NISSAN SENTRA AND THE ECM HAS GONE OUT DUE TO A FACTORY DEFECT. THERE WAS A RECALL ON CERTAIN 2010 NISSAN SENTRAS, HOWEVER MY PARTICULAR VIN# WAS NOT INCLUDED AND THEREFORE NISSAN WILL NOT MAKE THE REPAIRS. NOT LONG AFTER I PURCHASED THE CAR, I STARTED HAVING ISSUES WITH WHAT I THOUGHT WAS THE BATTERY. IT WOULDN'T START AT TIMES. I PURCHASED A NEW BATTERY, HOWEVER STILL HAD THE SAME ISSUES. I TOOK THE CAR TO A FEW MECHANICS AND THEY COULDN'T DETERMINE WHAT THE PROBLEM WAS. EVENTUALLY THE CAR JUST STOPPED. I DON'T REMEMBER THE EXACT DATE, BUT IT WAS AROUND 12.7.14. THANKFULLY, I WASN'T DRIVING AT THE MOMENT, HOWEVER LOOKING AT OTHER PEOPLE'S STORIES, THEIRS DID. THE CAR WAS TOWED TO MY LOCAL NISSAN DEALER AND THAT'S WHEN I WAS TOLD ABOUT THE ECM. AFTER DOING MY OWN RESEARCH, I SAW THE RECALL AND THE PEOPLE HAD THE SAME EXACT PROBLEMS I WAS HAVING WITH MY CAR AND THEN THEIR ECM DIED. I DON'T FEEL LIKE I SHOULD BE STUCK WITH THIS CAR OR HAVE TO PAY FOR THOSE REPAIRS, HOWEVER NISSAN WILL NOT FIX IT BECAUSE AS MENTIONED, MY PARTICULAR VIN# WAS NOT INCLUDED IN THE RECALL. THAT IS BULLCRAP AT IT'S FINEST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10682040February 8, 2015AIR BAGS
I RECEIVED THE NOTICE FOR NHTSA RECALL 14V-361. CALLED THE NEAREST NISSAN DEALERSHIP SERVICE, FUTURE NISSAN OF FOLSOM, CA 4-5 DAYS IN ADVANCE TO MAKE THE APPOINTMENT. I BROUGHT IN MY CAR AS SCHEDULED BUT WAS TURNED AWAY AFTER WAITED FOR AN HOUR. THE DEALERSHIP SERVICE SAID THAT THEY HAD THE PART FOR MY CAR BUT GAVE IT TO ANOTHER LOCAL DEALERSHIP. THE SERVICE DEPT OF THIS DEALERSHIP HAD MADE IT IMPOSSIBLE FOR ME TO HAVE MY CAR DEFECTIVE PART GET FIX AS SOON AS POSSIBLE. I HAVE WASTED A WEEK WAITING TO COME IN TO THIS DEALERSHIP SERVICE DEPT THINKING THAT THEY WILL DO THE JOB PROPERLY. NOW I WILL HAVE TO SET UP ANOTHER APPT. WITH A DIFFERENT LOCAL NISSAN DEALERSHIP SERVICE DEPT. I AM MAKING A COMPLAINT ON HOW THE SERVICE DEPT OF FUTURE NISSAN OF FOLSOM, CA DEALING WITH THIS RECALL FROM ITS NISSAN COMPANY. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681033February 3, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 NISSAN SENTRA. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND THE BATTERY WAS REPLACED. THE CONTACT ALSO STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST ACCELERATION WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR MASS SENSOR. THE FAILURE RECURRED MULTIPLE TIMES AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 11V579000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680654February 2, 2015AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT WHEN AN ADULT OCCUPANT THAT WEIGHED LESS THAN 100 LBS WAS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THERE WAS A LOOSE HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,150.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680007January 30, 2015ENGINE
TL* THE CONTACT OWNS A 2004 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE ENGINE REVVED UP AND THE VEHICLE ACCELERATED OUT OF CONTROL. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. AS A RESULT, THE EMERGENCY BRAKE WAS ACTIVATED AND POWERED OFF THE VEHICLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT DID NOT DISCLOSE IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679772January 29, 2015ENGINE
TL*THE CONTACT OWNS A 2003 NISSAN SENTRA. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CRANK SENSOR AND THE COMPUTER CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,846.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679421January 28, 2015ENGINE
TL*THE CONTACT OWNS A 2014 NISSAN SENTRA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND FAILED TO ACCELERATE UNTIL THE ECONOMY MODE WAS TURNED OFF. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678799January 25, 2015FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
NEW 2014 NISSAN SENTRA, PURCHASED AT NISSAN DEALER, HANLEE'S HILLTOP NISSAN, IN RICHMOND CALIFORNIA, IN 2014, ACCELERATED OUT OF CONTROL ON JANUARY 8, 2015 CAUSING INJURY TO DRIVER AND OCCUPANT. THE VEHICLE ACCELERATED ON ITS OWN AND STRUCK INTO A WALL WITH ENOUGH FORCE TO CAUSE AIRBAGS TO DEPLOY. OWNER HAD BROUGHT CAR TO DEALER, PREVIOUS TO JANUARY 8, 2015 TO COMPLAIN ABOUT UNINTENDED ACCELERATION AND WAS ADVISED BY DEALER TECHNICIANS, AFTER TEST DRIVE, THAT THERE WAS NO PROBLEM WITH THE VEHICLE'S ACCELERATION. PASSENGER REQUIRED HOSPITALIZATION AND SUFFERED BROKEN BONES TO WRIST AND VERTEBRAE. DRIVER, SO FAR, APPEARS TO HAVE SUFFERED SOFT TISSUE INJURIES. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10678620January 23, 2015POWER TRAIN, ENGINE
I PREVIOUSLY FILED COMPLAINT, BUT WAS NOW TOLD BY THE DEALERSHIP THAT AFTER THE MANIFOLD WAS REPLACED, THAT THE TRANSMISSION ALSO NEEDED TO BE REPLACED. MORE WAITING TIME, MORE UNANSWERED PHONE CALLS, MORE POOR SERVICE FROM THE DEALERSHIP. THE SENTRA BROKE DOWN ON 12/20/14 AND I'LL FINALLY BE ABLE TO PICK UP MY CAR ON 1/24/15. NHTSA ID NUMBER: 10672846 SUMMARY: MY WIFE WAS DRIVING ON INTERSTATE 15 AS WE LEFT SAN DIEGO, CALIFORNIA. IN THE CAR WAS MY ADULT DAUGHTER AND MY TWO GRANDDAUGHTERS, AGES 1 1/2 AND 10 MONTHS. I WAS AHEAD OF HER IN OUR NISSAN PATHFINDER. SHE CALLED MY PHONE AND SAID THAT THE CAR RPM'S WERE FLUCTUATING AND THAT THE CAR WASN'T GOING TO MAKE IT HOME TO TWENTYNINE PALMS. WE PULLED OFF THE FREEWAY IN ESCONDIDO. I CHECKED THE SENTRA AND FOUND THAT IN IDLE AND PARK THAT THE ENGINE RAN FINE. WHEN I DROVE THE CAR, IT WAS LURCHING LIKE THE TRANSMISSION WASN'T SHIFTING CORRECTLY. AFTER CHECKING THE ENGINE COMPARTMENT, I DROVE TO A WELL LITE PARKING LOT AND WHILE THE FAMILY ATE, I CALLED AAA AND HAD THE SENTRA TOWED TO MOSSY NISSAN OF ESCONDIDO. ON MONDAY THE 22ND, MY WIFE CALLED MOSSY NISSAN AND TOLD THEM WHAT HAPPENED. THEY CALLED HER BACK SAYING THAT IT WASN'T THE TRANSMISSION, THAT A SENSOR HAD BEEN TAKEN OFF OF THE MANIFOLD BY HER HUSBAND OR OUR MECHANIC. SHE ASSURED THEM THAT SINCE THE CAR WAS ONLY 13 MONTHS OLD AND UNDER WARRANTY, NO MECHANIC HAD WORKED ON THE CAR AND THAT I HAD ONLY DONE THE OIL CHANGES, BUT HAD NOT WORKED ON THE ENGINE. MOSSY NISSAN SAID THAT THEY WOULD NOT HONOR THE WARRANTY SINCE THE SENSOR IN THE MANIFOLD WAS REMOVED. THEY REFERRED ME TO NISSAN USA, WHICH SAID THE SAME THING; THAT SINCE THE SENSOR WAS MISSING, THEY HAD NOTHING TO TURN IN FOR WARRANTY, SO THEY WOULD NOT HONOR THE WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676920January 21, 2015AIR BAGS
THE PASSENGER-SIDE AIRBAG IMPROPERLY DEPLOYED THEREBY EXPLODING AND RUPTURING WHICH RESULTED IN SIGNIFICANT AND PERMANENT INJURIES.....UPDATED 02-03-15 *BF.......UPDATED 03/31/15 *BF *TR UPDATED 9/19/2017*CN
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10678153January 21, 2015POWER TRAIN
THE CAR WHEN IS IN A COMPLETE STOP, MAKES A LAUD SOUND. THE VEHICLE DOES NOT WANT TO COME OUT OF GEAR. THE SHIFTER GET LOCK, IT GETS REALLY HARD TO CHANGE THE GEARS FROM (P TO D) IS HAS HAPPEN MULTIPLE TIME MORE THAN 30 TIMES. I WENT TO PLANET NISSAN ON CENTENNIAL BLVD, LAS VEGAS NV, THE FIRST TIME LATE DECEMBER I SHOW THE WORKER. I SHOW HIM A VIDEO OF THE PROBLEM, THE VIDEO YOU CAN HEAR AND SEE WHEN THE DRIVE HANDLE GETS STUCK OR LOCK. HE TOLD ME THAT THE CAR SHOULD NOT MAKE THAT SOUND, AND HE ORDER THE PART FOR IT (THE SHIFTER).HE SAID YES AND HE SCHEDULE A APPOINTMENT FOR 1/21/15 8:00. WHEN I PICK MY CAR UP,I WENT HOME AND PARK MY CAR IN THE DRIVEWAY IT MADE THE SOUND AGAIN, THEN I PARK THE CAR IN THE STREET, AND THEN MADE THE SOUND AGAIN AND THE DRIVE HANDLE GOT LOCK. I HAD TO TAKE THE CAR BACK TEST DRIVE IT WITH THE WORKER AND HE SAID IT WAS NORMAL. THAT ALL CARS MAKE THAT SOUND WHEN THEY ARE PARK IN A HILL. I TOLD HIM MY DRIVEWAY IS NOT A HILL AND THE STREET WHERE I PARK MY CAR EVERYDAY IS NOT A HILL, WHERE I PARK AT WORK IS NOT A HILL, I WAS UNHAPPY AND I DON'T FEEL SAFE DRIVING THIS CAR, I DON'T KNOW WHAT TO DO AT THIS POINT. THEY DON'T WANT TO TAKE THE CAR FOR SERVICE BECAUSE THEY DON'T SEE A VISIBLE PROBLEM OR THEY NEVER FOUND A PROBLEM WHEN THEY REPLACE THE SHIFTER AND VERIFIED THE FIX. MY SISTER HAS THE SAME CAR JUST 2014 ONE YEAR DIFFERENCE AND SHE PARKS HER CAR IN THE DRIVE WAY ALL THE TIME AND IS FINE. I FELL LIKE IS THE TRANSMISSION OR GEARS I DON'T KNOW. MY CAR IS IN THE WARRANTY I EVEN PAY EXTRA 1 YEAR WARRANTY. THIS PEOPLE JUST GIVE ME THE TURN AROUND AND THEY DON'T WANT TO CHECK MY CAR. I DON'T KNOW WHAT TO DO, WHY? WHY? ARE THEY NOT FIXING THIS PROBLEM. WHAT CAN I DO? I KNOW THIS CAR HAS A PROBLEM AND THEY REFUSE TO HELP ME. MY CAR HAS ONLY 13752 MILES. PLEASE HELP WHAT CAN I DO? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676471January 19, 2015AIR BAGS
THE ISSUE BEGAN ALMOST IMMEDIATELY AFTER PURCHASING THIS VEHICLE. THE PASSENGER AIRBAG WOULD RANDOMLY GO OFF, WHILE THE PASSENGER WAS SITTING IN THE SEAT. SHORTLY AFTER NOTICING THIS NISSAN PUT OUT A RECALL ON THIS VEHICLE. WE HAVE NOW TAKEN IT BACK TO THE DEALERSHIP 2 TIMES, AND ALTHOUGH THEY TOLD ME THE PROBLEM WAS FIXED, BOTH TIMES, IT CONTINUES TO EXIST. I HAVE SPOKEN TO NISSAN CORPORATE AROUND A DOZEN TIMES. THEY HAVE NO SENSE OF URGENCY, AND EACH CONVERSATION HAS TO HAPPEN 48 HOURS APART, FOR SOME STRANGE REASON. I AM STILL WAITING FOR ANOTHER CALLBACK SO A SPECIALIST CAN NOW COME TO LOOK AT MY VEHICLE. AN APPOINTMENT LIKE THIS TAKES A MORE THAN 4 WEEKS TO ARRANGE; AGAIN, NO URGENCY. EACH TIME THEY MAKE ME SCHEDULE SOMETHING, I HAVE TO TAKE A DAY OFF OF WORK, BECAUSE THEY CANNOT ACCOMMODATE EVENING SCHEDULES. I HAVE EXPRESSED MY CONCERN OVER THE DANGERS WITH THIS ISSUE, YET IT SEEMS AS THOUGH NISSAN DOES NOT CARE. QUITE FRANKLY, I AM NERVOUS TO HAVE PEOPLE IN THE PASSENGER SEAT OF MY VEHICLE. IT IS A BIT STRANGE TO HAVE MY WIFE SIT IN THE BACK SEAT, BUT THIS BEATS HAVING TO WORRY ABOUT DANGERS OF SITTING IN THE FRONT SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10673058January 16, 2015ELECTRICAL SYSTEM
VEHICLE STOPPED IN THE MIDDLE OF THE ROAD AND WOULD NOT RESTART. AS A RESULT THE VEHICLE WAS TOWED TO THE DEALERSHIP OVER 50 MILES AWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10673088January 16, 2015AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN SENTRA. THE CONTACT STATED THAT THE AIR BAG FAILED TO ACTIVATE WHEN THE FRONT PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V138000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. IN ADDITION, THE CONTACT STATED THAT WHEN REVERSING, THERE WAS A LOUD ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BRAKING SYSTEM WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672846January 15, 2015ENGINE
MY WIFE WAS DRIVING ON INTERSTATE 15 AS WE LEFT SAN DIEGO, CALIFORNIA. IN THE CAR WAS MY ADULT DAUGHTER AND MY TWO GRANDDAUGHTERS, AGES 1 1/2 AND 10 MONTHS. I WAS AHEAD OF HER IN OUR NISSAN PATHFINDER. SHE CALLED MY PHONE AND SAID THAT THE CAR RPM'S WERE FLUCTUATING AND THAT THE CAR WASN'T GOING TO MAKE IT HOME TO TWENTYNINE PALMS. WE PULLED OFF THE FREEWAY IN ESCONDIDO. I CHECKED THE SENTRA AND FOUND THAT IN IDLE AND PARK THAT THE ENGINE RAN FINE. WHEN I DROVE THE CAR, IT WAS LURCHING LIKE THE TRANSMISSION WASN'T SHIFTING CORRECTLY. AFTER CHECKING THE ENGINE COMPARTMENT, I DROVE TO A WELL LITE PARKING LOT AND WHILE THE FAMILY ATE, I CALLED AAA AND HAD THE SENTRA TOWED TO MOSSY NISSAN OF ESCONDIDO. ON MONDAY THE 22ND, MY WIFE CALLED MOSSY NISSAN AND TOLD THEM WHAT HAPPENED. THEY CALLED HER BACK SAYING THAT IT WASN'T THE TRANSMISSION, THAT A SENSOR HAD BEEN TAKEN OFF OF THE MANIFOLD BY HER HUSBAND OR OUR MECHANIC. SHE ASSURED THEM THAT SINCE THE CAR WAS ONLY 13 MONTHS OLD AND UNDER WARRANTY, NO MECHANIC HAD WORKED ON THE CAR AND THAT I HAD ONLY DONE THE OIL CHANGES, BUT HAD NOT WORKED ON THE ENGINE. MOSSY NISSAN SAID THAT THEY WOULD NOT HONOR THE WARRANTY SINCE THE SENSOR IN THE MANIFOLD WAS REMOVED. I CALLED MOSSY NISSAN AND TOLD THEM THAT I HAD NOT WORKED ON THE ENGINE, THAT NO MECHANIC HAD WORKED ON THE ENGINE AND THAT THE SENSOR HAD TO HAVE FALLEN OFF THE CAR WHILE MY WIFE WAS DRIVING IT ON THE FREEWAY. THEY REFERRED ME TO NISSAN USA, WHICH SAID THE SAME THING; THAT SINCE THE SENSOR WAS MISSING, THEY HAD NOTHING TO TURN IN FOR WARRANTY, SO THEY WOULD NOT HONOR THE WARRANTY. THE PRICE TO REPAIR THE CAR WAS OVER $700, AS THEY SAID I NEEDED A COMPLETE MANIFOLD WITH THE SENSOR ATTACHED. AFTER REPEATED CALLS, MOSSY NOW SAID THAT MY CAR WILL BE REPAIRED BY 1/17/15 AND THE PRICE WILL BE UNDER $500 BECAUSE I HAD TO WAIT FOR A PART FROM THE FACTORY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0