Nissan Rogue Complaints

7,429 consumer complaints on file.

#11065043January 26, 2018
STRUCTURE:BODY
MY DRIVER SIDE DOOR JUST STOPPED WORKING/INABILITY TO OPEN THE DOOR FROM THE OUTSIDE. PER LOCAL NISSAN SERVICE CENTER, IT IS SOMETHING TO DO WITH THE ACCELERATOR. I'VE SEEN THIS PROBLEM COME UP ON SEVERAL ONLINE FORUMS WHEN I GOOGLED NISSAN DRIVER SIDE DOOR RECALL AND IT LOOKS LIKE NISSAN HAD A VOLUNTARY RECALL FOR NISSAN DOOR HANDLES IN THE PAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065221January 26, 2018
UNKNOWN OR OTHER
VEHICLE RANDOMLY ACCELERATES WEIRD. WHEN TRYING TO ACCELERATE FROM A STOP SIGN OR TRAFFIC LIGHT, IT GOES TO 20 MPH AND HESITATES WITH GAS PEDAL PUSHED. THE RPMS REV UP TO 4,000-5,000 RPM, BUT THE CAR DOES NOT ACCELERATE BEYOND 20 MPH. AFTER ABOUT 10-15 SECONDS, VEHICLE WILL ACCELERATE TO NORMAL SPEED. THIS CAUSES ME TO SIT IDLE AT TIMES FEARING FOR MY SAFETY. NISSAN SERVICE CANNOT GET ANY FAULT CODES TO TRIP OR FIGURE OUT WHAT THE PROBLEM IS. THE SERVICE MANAGER SAYS IT IS MY SPOUSE AND I'S DRIVING HABITS; HOWEVER, THE GENERAL MANAGER AT THE DEALERSHIP SAYS IT IS THE TRANSMISSION. NISSAN REFUSES TO DO ANYTHING FURTHER WITH THIS AND MY SAFETY IS AT RISK BASED ON THE UNKNOWN TIMING OF THIS EVENT. DOES NOT HAPPEN AT A CERTAIN TIME OF DAY EXCEPT RANDOMLY. NISSAN IS AWARE OF ALL OF THE DATES/TIMES/LOCATIONS IT HAS HAPPENED SINCE JANUARY 1, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065359January 26, 2018
ELECTRICAL SYSTEM, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
THE FACTORY SPARE TIRE WAS INSTALLED AS REULT OF A FLAT LF TIRE. UPON DRIVING TO THE CAR DEALERSHIP ON DRY HIGHWAY, TO REPAIR FLAT, THE CARS AWD LOCK INITIATED BY ITSELF AT 50 MPH CAUSING THE DRIVE SYSTEM TO OVERHEAT WITHIN A COUPLE MINUTES. STEERING FELT LIKE ALL WHEEL DRIVE WAS ACTIVE ALONG WITH A LIGHT GROWLING NOISE. DASH ALARMS CAME ON INDICATING 'HIGH TEMPERATURE, STOP VEHICLE'. I STOPPED, AWD LOCK INDICATOR GOES OFF ALONG WITH HIGH TEMPERATURE ALARM. RESUMED DRIVING TO DEALERSHIP AND 1MINUTE LATER THE PROBLEM REPATED EXACTLY THE SAME AGAIN. RESUMED DRIVING AGAIN, PROBLEM REPEATS TWO MORE TIMES RESULTING IN 4 TOTAL STOPS ON THE INTERSTATE HIGHWAY BEFORE AN EXIT. NISSAN DEALER ANALYSIS STATES THAT WHEN REACHING 50 MPH WITH SPARE TIRE IN USE WILL HAPPEN AND IS NOT DEFINED AS A VALID DEFECT OR PROBLEM. I BELIEVE THIS CREATES SAFETY HAZARDS FROM STOPPING, CHANGE IN STEERING HANDLING AND POTENTIAL OF MAJOR COMPONENTS FAILURE POSSIBLY FIRE OF OVERHEATING. *DSY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064815January 25, 2018
UNKNOWN OR OTHER
THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY AND THE SUNROOF EXPLODED. IT WAS 27 DEGREES FAHRENHEIT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064985January 25, 2018
AIR BAGS
AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064336January 23, 2018
AIR BAGS, SEATS
FRONT PASSENGER AIR BAG DISABLED LIGHT INTERMITTENTLY TURNS ON, INDICATING AIR BAG IS DISABLED, WHILE THAT SEAT IS OCCUPIED. THIS OCCURS WHILE IN MOTION, AND AT ANY ARBITRARY TIME OR SPEED. THERE IS A SIMILAR RECALL ON THIS, BUT EVIDENTLY THIS VEHICLE IS NOT INCLUDED, AS IT IS LISTED AS NO RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063774January 19, 2018
POWER TRAIN
TL* THE CONTACT LEASED A 2016 NISSAN ROGUE. THE DRIVER STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. AN INDEPENDENT MECHANIC DETERMINED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND SUGGESTED THAT IT BE SERVICED BY THE DEALER WHO SOLD THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND THE GEARS WERE DIFFICULT TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER (HILLTOP NISSAN, 258 NJ-10, EAST HANOVER, NJ 07936, (973) 887-5400) WHERE THE TRANSMISSION WAS REPLACED TWICE, BUT INDICATED THAT IT NEEDED TO BE REPLACED A THIRD TIME. THE DEALER WAS UNCERTAIN IF THEY COULD OFFER A LOANER VEHICLE UNTIL THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063836January 19, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
INTERMITTENT ACCELERATION & DECELERATION WHILE VEHICLE WAS IN MOTION, PUTTING IN DRIVE OR REVERSE HAS EXTREME LOSS OF ACCELERATION WITH ENGINE RPM GOING WELL ABOVE THE NEEDED RPM (3000-4000) TO MOVE THE VEHICLE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063628January 18, 2018
UNKNOWN OR OTHER
DRIVE SIDE DOOR WON'T OPEN FROM INSIDE OR OUTSIDE IN REALLY COLD WEATHER. SEEN THERE WAS RECALLS ON THIS ON OTHER YEARS BUT NOT A 2011. THIS HAS HAPPENED TO ME FOR THE THIRD YEAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063639January 18, 2018
ENGINE, FUEL/PROPULSION SYSTEM
PROBLEM WITH FUEL SYSTEM /FUEL PUMP IS THERE A RECALL FOR THIS AUTO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063386January 17, 2018
VEHICLE SPEED CONTROL
THE VEHICLE WAS RECENTLY INVOLVED IN TWO SEPARATE ACCIDENTS INVOLVING THE VECHILE SUDDENLY ACCELERATING IN REVERSE . THE FIRST INCIDENT THE VEHICLE WAS IN PARK AND AFTER REVERSE WAS ENGAGED THE A LOUD WHISTLING SOUND WAS HEARD AND THE VEHICLE AT FULL THROTTLE EXCELERATED IN REVERSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11063395January 17, 2018
STEERING
MY VEHICLE SHOT DOWN AT A STOP LIGHT. AFTER RESTARTING IT THREE TIMES, IT STARTED. THEN A FEW YARDS AWAY I WAS MAKING A RIGHT TURN AND AS I DID THE VEHICLE PULLED ACROSS THE ROAD TO THE LEFT LANE. I THEN REGAINED CONTROL OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063166January 16, 2018
POWER TRAIN
AS I WAS TRAVELLING ON A MAJOR FREEWAY, MY BRAND NEW 2016 NISSAN ROGUE BEGAN TO FEEL LIKE IT WAS "JUMPING." AT THAT POINT I NOTICED MY RPMS WERE HIGH FOR THE SPEED I WAS GOING. NOT EVEN 30 SECONDS AFTER, MY CAR COMPLETELY STALLED. I WAS IN THE FAST LANE OF THE FREEWAY AND BARELY HAD TIME TO REACT. I ENDED UP STUCK ON THE MEDIAN OF THE FREEWAY. I ENDED UP HAVING THE CAR TAKEN TO THE DEALER DOWN THE ROAD. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. I REFUSED TO DRIVE IT AND BEGAN SEEKING FURTHER HELP THROUGH NISSAN CONSUMER AFFAIRS. AFTER NEARLY A MONTH, AN ENGINEER FROM NISSAN TOOK 5 MINUTES TO LOOK AT IT AND NOTICED THE TRANSMISSION WAS SLIPPING. THE PREVIOUS WEEK BEFORE THIS MAJOR INCIDENT, THE CAR IS STALLED A FEW BLOCKS FROM MY HOME ON A RESIDENTIAL STREET AFTER ACCELERATING FROM A COMPLETE STOP. THE DEALERSHIP HAD TOLD ME THERE WAS NOTHING WRONG WITH IT AND IT WAS SAFE TO DRIVE. NOW HERE WE ARE 2 MONTHS LATER, AND IT FEELS AS IF THE TRANSMISSION IS SLIPPING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062853January 15, 2018
ELECTRICAL SYSTEM
VEHICLE WAS NOT RUNNING AND PARKED IN OUR GARAGE IN LANCASTER, MA PHONE # [XXX]. EARLY MORNING 1/15/18 VEHICLE'S KICK PANEL MALFUNCTIONED STARTING A FIRE WHICH DESTROYED PART OF THE ELECTRICAL SYSTEM, MELTED AND /OR BURNED PARTS OF THE DASHBOARD AND DRIVERS SIDE DOOR AREA. THE INTERIOR AND CONTENTS OF VEHICLE WAS HEAVILY DAMAGED/DESTROYED. RESPONDING LANCASTER FIRE DEPARTMENT PERSONNEL STATED THAT FIRE STAYED CONFINED TO VEHICLE INTERIOR DUE TO WINDOWS BEING CLOSED AND THE FIRE BURNING OUT WHEN OXYGEN WAS CONSUMED. ALL CONTENTS OF GARAGE WERE HEAVILY SMOKE DAMAGED. RESEARCH REVEALED THERE WAS A SAFETY RECALL IN 2015 WHICH WAS COMPLETED ON OUR END WITH THE DEALER REPLACING A HARNESS. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11062764January 15, 2018
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE
THE VEHICLE WAS BEING DRIVEN TOWARD A FOUR LANE INTERSECTION WITH TRAFFIC LIGHT CONTROL. AS THE VEHICLE APPROACHED THE INTERSECTION AND THE RED LIGHT, THE BRAKES WERE APPLIED AND FAILED TO ENGAGE. THE BRAKE PEDAL WENT TO THE FLOOR AND NEVER SLOWED THE VEHICLE. THERE WERE OPEN LANES TO THE RIGHT AND THE VEHICLE WAS MOVED OVER TO THIS OPEN LANE AND NEVER SLOWED. THE VEHICLE WENT INTO AND THROUGH THE INTERSECTION. NO CROSS TRAFFIC VEHICLES WERE IMPACTED AND THE DRIVER WAS ABLE TO MOVE THE VEHICLE OVER TO THE SIDE ROAD AND SLOW THE VEHICLE AS IT WENT UP AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS REPORTED THAT NO MECHANICAL FAILURES WERE FOUND. NO REPAIRS WERE MADE. THE VEHICLE HAS APPROXIMATELY 8000 MILES ON IT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062850January 15, 2018
POWER TRAIN
CVT LOST POWER ON HIGHWAY WITHOUT NOTICE AND WOULD NOT ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062732January 14, 2018
SUSPENSION
FRONT END VIBRATION AT 50-70 MPH 1500.00 LATER NEW STRUTS,SWAY BAR, BUSHINGS, BARRINGS,ETC , ALSO HAD CENTER DRIVE SHAFT AND PASSENGER DRIVER SHAFT REPLACED IN 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062127January 11, 2018
FUEL/PROPULSION SYSTEM
COSTCO GAS STATION PERMITS ME TO PUMP MY OWN GAS. WHEN I DO NOW PUMP THE GAS, I LOCK THE PUMP AT THE HANDLE AND THE GASOLINE FLOWS IN, BUT THE LAST 2 TIMES THE GAS PUMP SHUTS OFF THE GAS FLOW PREMATURELY AND GAS IS SPILLED. AND THE HOSE AND END FITTNG (SINCE ABOUT A HUNCRED MILES AGO) THIS CREATES A GAS SPILL WITH EVERY TRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062219January 11, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2016 NISSAN ROGUE. WHILE THE VEHICLE WAS STATIONARY, THE SUN ROOF LEAKED A SIGNIFICANT AMOUNT OF WATER INTO THE VEHICLE. SCOTT CLARK NISSAN IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061598January 10, 2018
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE
THERE IS A SAFETY ISSUE WITH THE FRONT BRAKING SYSTEM. THERE IS EVEN A DOCUMENT SEND TO THE NISSAN DEALERSHIPS NOTIFYING THEM THAT IT IS A KNOWN ISSUE, BUT THERE IS NO FIX AS OF YET THE ENGINEERS CANNOT EVEN FIND A CAUSE FOR THE ISSUE. I ASKED FOR A COPY OF THE LETTER, BUT, OF COURSE, IT IS A "CONFIDENTIAL" DOCUMENT AND ONLY PRIVILEGED PARTIES ARE ABLE TO HAVE ACCESS TO IT. WHAT HAPPENS IS THERE WILL BE AN AUDIBLE BEEPING (TWO-THREE TIMES) AND IMMEDIATELY AFTER YOUR CAR WILL SLAM ON THE BRAKES ON IT OWN, WHICH IN TURN KICKS ON THE ANTI-LOCK BRAKES. THERE WILL BE NOTHING ON THE SENSOR OR NOTHING IN YOUR PATH IN FRONT OF YOU. IT DOES THIS SPONTANEOUSLY. THIS WAS WHILE I WAS DRIVING!!!! THIS HAS HAPPENED TO ME 3 TIMES ALREADY. WHEN HOOKED UP TO A DIAGNOSTIC TESTER, IT THROWS A CODE THAT THERE WAS SOMETHING IN FRONT OF THE SENSOR. THE DATE MARKED ON THIS CLAIM/REPORT WAS THE LAST TIME IT HAS HAPPENED....SO FAR....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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