Nissan Rogue Complaints

7,429 consumer complaints on file.

#11388924January 19, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
JANUARY 8TH MY WIFE BACKED UP THE VEHICLE TO TURN AROUND. WHEN PUT IN DRIVE A TRIANGLE WARNING LIGHT CAME ON AND VEHICLE LOCKED UP REFUSING TO MOVE FORWARD. COULD SHIFT FROM PARK TO DRIVE AND NO CHANGE. VEHICLE BRAKES ACTED LOCKED UP. HAD TO TURN OFF THE VEHICLE FOR 5 MINUTES TO RESET THEM WAS ABLE TO MOVE FORWARD. AROUND 50 MILES ON VEHICLE AT THAT TIME. ON JANUARY 12 TH, 13TH AND 15TH DRIVING HOME IN THE DARK THE FORWARD CRASH LIGHT BLINKS FOR 2 TO 3 MINUTES WHEN THE HIGH BEAMS ARE TURNED ON. WEATHER ON THE 12TH AND 13TH WERE CLEAR AND WAS FLURRIES ON THE 15TH. NO OBSTRUCTION OF THE SENSORS ON FRONT OF VEHICLE. THE VEHICLE HAD 60 TO 100 MILES ON IT ON THESES DAYS. DEALERSHIP SCHEDULED APPOINTMENT AND LOOKED AT VEHICLE ON JANUARY 19TH. THE REPORT AND DEALERSHIP SAYS THEY ARE AWARE OF THE PROBLEMS BUT HAVE NO SOLUTIONS TO FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388699January 18, 2021
UNKNOWN OR OTHER
I PURCHASED MY 2015 IN 2016 WE ARE IN JANUARY 2021 AND MY DRIVER SIDE DOOR STOPPED WORKING NO DAMAGE IT JUST WOULDN'T UNLOCK. I WAS GOING TO GET GAS AND ATTEMPTED TO EXIT THE VEHICLE WHILE PARKED AND OFF AND THE DOOR WOULDN'T OPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388612January 17, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
AEB SENSOR HAS BEEN CHANGED, HOWEVER WARNING LIGHT CONTINUES TO FLASH WHEN THERE ARE NO CARS IN FRONT OF VEHICLE. 2017 & 2018 ROGUES HAVE BEEN RECALLED FOR THIS SAME ISSUE. LUCKILY MY CAR HAS NOT BRAKED SUDDENLY YET. I AM CALLING MY NISSAN DEALER AGAIN TO GET IT SERVICED, NOT COMFORTABLE IT WILL FIX THE ISSUE BUT AT LEAST I'LL HAVE A HISTORY OS TRYING TO GET IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388458January 16, 2021
UNKNOWN OR OTHER
WHILE DRIVING DOWN JOHN TURNER BUTLER IN JACKSONVILLE, FL, THE SUNROOF SHATTERED AND GLASS SPEWED THROUGHOUT THE VEHICLE. I WAS TRAVELING WITH MY TWO CHILDREN UNDER THE AGE OF TWO YEARS OLD IN THE VEHICLE. GLASS ENDED UP IN THEIR CAR SEAT AND THROUGHOUT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388282January 15, 2021
UNKNOWN OR OTHER
THERE IS CORROSION IN THE TAILGATE/LATCH AREA. CAR LOCKS OPEN AND CLOSE WHILE DRIVING. TRUNK DOES NOT OPEN WITH KEY FOB OR FROM INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388038January 13, 2021
ELECTRICAL SYSTEM
2019 NISSAN ROUGE. CONSUMER WRITES IN REGARDS TO REAR VISIBILITY SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED ISSUES WITH THE ROAD WARNING SYSTEM. THE SYSTEM WARN OF UNPAVED ROAD EVEN WHEN THE ROAD IS PAVED. THE SYSTEM DOES NOT ALERT WHEN A ROAD IS ACTUALLY UNPAVED. THE PROPILOT AND LANE ASSIST WARNING FUNCTION INTERMITTENTLY. THE RADIO INCREASED IT'S VOLUME RANDOMLY. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387755January 12, 2021
POWER TRAIN, UNKNOWN OR OTHER
APPARENTLY, ACCORDING TO MY MECHANIC AT JAMIE'S TIRE IN XENIA OHIO, ALL WHEEL DRIVE NISSANS ARE HAVING PROBLEMS WITH THE REAR DIFFERENTIAL ELECTRICAL COUPLER GOING BAD. THIS CAUSES IT TO SLIP AND CAUSE DAMAGE TO THE DIFFERENTIAL. ACCORDING TO HIM I AM NOT THE FIRST WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387503January 11, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
TL* THE CONTACT OWNS A 2020 NISSAN ROUGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT WAS FLASHING. THE VEHICLE WAS TAKEN TO EDWARDS NISSAN (920 32ND AVE, COUNCIL BLUFFS, IA 51501, (712) 366-9481) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE CAMERA AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT HE FELT UNSAFE DRIVING THE VEHICLE. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NTB18-041C (AUTOMATIC EMERGENCY BRAKING). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 18,314.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387539January 11, 2021
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 NISSAN ROGUE. THE CONTACT NOTICED WHEN RAINING THE INTERIOR OF VEHICLE BECAME WET AND MOLDY DUE TO A FAULTY WATER SEAL ON THE DRIVER'S SIDE NEAR THE HARNESS CONNECTOR. THE VEHICLE WAS TAKEN TO KRAFT NISSAN (3277 MAHAN DR, TALLAHASSEE, FL 32308 (850) 576-6171) WHERE IT WAS DIAGNOSED WITH NEEDING THE CARPET PADDING AND CARPET REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V032000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS OUT OF WARRANTY AND THAT THE VEHICLE OWNER WAS RESPONSIBLE FOR THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *LN*JB*JB*LN CONSUMER TOOK THE VEHICLE TO DEALER AND HAS BEEN REPAIRED. SERVICE HISTORY HIS IN MY DAUGHTER'S NAME [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)*JB Consumer stated in the last year vehicle has been taken in for service 4 times. List of issues windshield, interior seats, and replaced carpet. Consumer had to go back the 4th time because seam had separated again and they had to put new sealant in the same area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387625January 11, 2021
LANE DEPARTURE: ASSIST
LANE ASSIST WILL NOT STAY ON EVEN ON FREEWAY OR NEW ROAD. COMES ON AND GOES OFF FOR NO REASON. NISSAN SERVICE PERSON TOLD ME ITS NEW TECHNOLOGY THE ROAD MUST BE PERFECT TO WORK PROPERLY. WHY WOULD YOU PUT IN A TECHNOLOGY TO KEEP YOU IN THE LANE AND IT DOESN'T WORK 30-40% OF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387630January 11, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I PURCHASED MY VEHICLE IN 2016 BRAND NEW. NOT EVEN A YEAR INTO OWNING THE VEHICLE, AT 12,497 MILES ON 5/1/2017, MY AC STOPPED WORKING AND NOTHING WAS BLOWING OUT OF THE VENTS. THE PART THAT WAS REPAIRED/REPLACED ON MY INVOICE STATES, "RPL THERMISTOR/THERMO CONTROL AMPLIFIER. THE AC STOPPED WORKING A SECOND TIME AT 14,976 MILES ON 8/14/2017. THIS TIME, THE PART THAT WAS REPAIRED/REPLACED ON THE INVOICE STATES, "RPL FAN & MOTOR". MY AC STOPPED WORKING A THIRD TIME AT 54,644 MILES ON 6/10/2020. THE PART THAT WAS REPAIRED/REPLACED ON THE INVOICE STATES, "RPL BLOWER RESISTOR/CONTROL AMPLIFIER." THIS TIME, I FINALLY REPORTED IT TO NISSAN AND THEY GAVE ME A "GOODWILL ADJUST" WHERE THEY OFFERED TO PAY 70% OF THE REPAIRS DUE TO BEING OUTSIDE OF WARRANTY. YOU ARE NEVER GOING TO BELIEVE THIS, BUT IT HAPPENED A FOURTH TIME AT 60,509 MILES ON 1/5/2021, BUT THIS TIME IT WAS DURING THE WINTER AND THE HEAT WOULD NOT COME OUT OF THE BLOWERS. THE NISSAN DEALERSHIP THAT TRIED TO DIAGNOSE MY VEHICLE ($140 DIAGNOSIS FEE) SAID THAT THEY WOULD NEED TO TAKE APART THE ENTIRE DASHBOARD (WHICH WOULD BE 1-2 HOURS OF LABOR AT $140/HOUR) BECAUSE THEY "TRACED AN ELECTRICAL ISSUE WITHIN THE DASHBOARD HARNESS, WOULD NEED FURTHER DIAG IN ORDER TO CONFIRM REPAIR NEEDED". BASICALLY, THE SERVICE ADVISOR WHO CALLED ME FROM THE DEALERSHIP SAID THAT THEY ALREADY NEED TO REPLACE THE PART THAT WAS JUST INSTALLED 6/10/2020 (NOT EVEN 6 MONTHS AGO) BECAUSE IT IS AN ELECTRICAL ISSUE, THEY WOULD MOST LIKELY NEED TO REPLACE THE BLOWER MOTOR, AND EITHER REPAIR OR REPLACE WIRING, WHICH COULD BE OVER $4,000 TO REPLACE THE DASHBOARD HARNESS. I CONTACTED NISSAN AGAIN AND EXPLAINED THAT THIS HAS BEEN AN ONGOING ISSUE SINCE 12,497 OF OWNING THE VEHICLE AND BECAUSE THEY ALREADY HELPED ME ONCE OUTSIDE OF WARRANTY, THEY WILL NOT HELP ME AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387377January 10, 2021
UNKNOWN OR OTHER
DRIVING ON A STATE HIGHWAY IN A METROPOLITAN AREA, THE SUN ROOF SUDDENLY EXPLODED. IT WAS MODERATE WEATHER FOR DECEMBER IN THE ST. LOUIS, MO AREA (I'M GUESSING IN THE 40'S). NISSAN SAYS THAT GLASS IS NOT COVERED BY THE MANUFACTURER'S WARRANTY. HAD THE SUN ROOF COVER BEEN OPEN, GLASS COULD EASILY HAVE ENTERED THE CABIN. THE GLASS SHATTERED INTO HUNDREDS OF TINY PIECES - OBVIOUS A HAZARD TO CAR OCCUPANTS AS WELL AS OTHERS OUTSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387421January 10, 2021
SERVICE BRAKES
WHEN I PLACE MY FOOT ON THE BRAKES IT RUBS. IT RUBS WHEN YOU DON'T PLACE YOU FOOT ON THE BRAKES. IT WAS REPAIRED IN GILLIAM IN FORT BEND COUNTY. I PLACE IT IN REVERSE IT AUTOMATICALLY RUBS THE ROTATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387152January 8, 2021
SERVICE BRAKES, SEATS, STEERING
WHEN DRIVING AND STEERING, TURNING LEFT OR RIGHT, GOING OVER BUMPS IN THE ROAD, TURNING CURVES, THERE IS A CLICKING NOISE IN MY STEERING COLUMN. WHEN I PUT ON BRAKES IT DOES IT ALSO. I AM NOT SURE IF THERE IS SOMETHING INSIDE BROKEN OR LOOSE. I HAVE TAKEN IT TO A NISSAN DEALER AND THEY CAN'T FIND ANYTHING, BUT THEY HEAR THE NOISES, THE SERVICE MANAGER EVEN RECORDED THE NOISES. MY SEAT SLIDES ON THE POWER RACKING SYSTEM. MY SEAT WILL SIDE FROM FRONT TO BACK, ONLY A FRACTION, BUT IT ALSO SLIDES OR ROCKS FROM LEFT TO RIGHT. I AM AFRAID THAT THE SEAT WILL COME UNATTACHED IF I AM IN A COLLISION. THE ABS WILL OFTEN MAKE THE FLASHING NOISE AND ATTEMPT TO BRAKE IF IT SEES A SHADOW ON THE ROAD, LIKE A PARKING GARAGE OR TREES OVER A ROAD. I HAVE ASKED THE NISSAN DEALER IN ASHEBORO SEVERAL TIMES AND THEY CAN'T FIND ANY ISSUES WITH THE 3 PROBLEMS THAT I HAVE LISTED. GRANTED I DID NOT PURCHASE FROM THEM, SO THEY REALLY DON'T WANT TO ASSIST ME. I PURCHASED THE EXTRA WARRANTIES, BUMPER TO BUMPER, AND THAT HAS NOT GIVEN ME ANY ASSISTANCE AS WELL. PLEASE HELP. I WANT TO GET RID OF THIS UNFIT CAR BUT I WILL NOT BE ABLE TO BECAUSE OF THE NOISES IT IS MAKING. THIS STARTED AT ABOUT 31,000 AND NOW I HAVE 47,000, NUMEROUS TRIPS TO A DEALER TO NO RESOLVE. I HAVE HAD THE RIGHT- WHEEL, TIRE RODS OR BRAKES SOMETHING REPLACED 3 TIMES, I HAVE HAD A NEW HEATING/AIR, STEERING GROMMET $ 194.00, OUT OF POCKET, BREAK GASKET, $50, AND THESE NOISES THAT ARE SO BAD THAT I CAN'T STAND TO DRIVE THE CAR, FOR OVER 1 YEARS OR SO NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386996January 7, 2021
SEAT BELTS
FRONT PASSENGER SEAT BELT NOT WORKING PROPERLY. SEAT BELT DOES NOT LATCH ON PROPERLY. IF PULLED, SEAT BELT WILL UNLATCH AND UNLOCK SAFETY. IN COLLISION THIS WILL CAUSE FRONT PASSENGER TO BE UNSAFE AND IS AT RISK OF SEVERE INJURY OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386814January 6, 2021
POWER TRAIN
THIS HAPPENED ON 3 OCCASIONS BEFORE I TOOK THE CAR IN TO THE DEALER FOR INSPECTION. WHILE DRIVING (TWICE ON THE FREEWAY AND ONCE ON SURFACE STREETS) THE THE CAR BEGAN TO ABRUPTLY LOOSE/DECREASE SPEED DESPITE MY ATTEMPT AT MAINTAINING SPEED BY ACCELERATING, THE CAR'S RPM METER BEGAN ACTING ERRATICALLY, AND THE ENGINE BEGAN MAKING A SOUND AS IF STRUGGLING. IN ALL CASES I HAD TO PUT ON MY HAZARDS, MOVE OVER/PULL OVER AND I HAD TO TURN THE CAR OFF IN HOPES THAT IT WOULD "RESET." WHEN I TOOK THE CAR TO THE NISSAN DEALER I WAS TOLD MY TRANSMISSION WAS OVERHEATING REPEATEDLY AND FAILING INTO A SAFE MODE. THEY SAID THIS WAS A KNOWN ISSUE WITH THE NISSAN CVT (ROGUES) AND REPLACING THE TRANSMISSION WOULDN'T SOLVE THE PROBLEM UNLESS A TRANSMISSION COOLER SYSTEM WAS ADDED TO FIX THE ISSUE. I WAS TOLD A TECHNICAL SERVICE BULLETIN EXISTED AS IT WAS A KNOWN PROBLEM BUT WE WERE NEVER MADE AWARE OF THIS SAFETY ISSUE. INSTEAD OF NISSAN PROACTIVELY LETTING CUSTOMERS KNOW THIS SO THAT WE COULD FIX IT OR ISSUE A RECALL TO PREVENT UNSAFE DRIVING CONDITIONS THEY JUST IGNORED IT. I WAS TOLD TO CONTACT NISSAN CONSUMER AFFAIRS WHICH I DID AND SPOKE WITH A WOMAN NAMED "LAURA" WHO AGREED TO PAY FOR A PORTION OF THE REPAIR (70%) BUT WOULD NOT SEND ANYTHING IN WRITING, GIVE ME HER LAST NAME OR DOCUMENT THAT THIS WAS A KNOWN PROBLEM AND SAFETY HAZARD. SHE STATED THAT THEY WERE AT NO OBLIGATION TO EITHER BE PROACTIVE OR COVER THE FULL COST OF THE ADDITIONAL COOLING SYSTEM AS THERE WAS NO RECALL IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386613January 5, 2021
SERVICE BRAKES, POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2020 NISSAN ROGUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS A LOUD BUZZING SOUND WITH A FLASHING LIGHT COMING FROM THE TRANSMISSION SHIFTER. THE CONTACT WAS MOMENTARILY UNABLE TO CONTROL THE VEHICLE. THE CONTACT INDICATED THAT THE STEERING WHEEL WOULD NOT TURN AND THE BRAKES WOULD NOT OPERATE AS DESIGNED. THE VEHICLE SEEMED TO BE STALLING BEFORE SUDDENLY DRIVING AS NORMAL. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO MIDDLETOWN NISSAN LOCATED AT 1153 NEWFIELD ST, MIDDLETOWN, CT 06457 WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386638January 5, 2021
ELECTRICAL SYSTEM, VISIBILITY/WIPER
CLOGGED SUNROOF DRAINS HAVE CAUSE THE CABIN OF THE CAR TO GET A LOT OF WATER. CONDENSATION/WATER BUILDUP ON THE INTERIOR OF WINDSHIELD IS CONSTANTLY OCCURRING CAUSING MY ABILITY TO SEE OUT THE WINDSHIELD TO BE ALMOST IMPOSSIBLE. LITTLE ELECTRICAL ISSUES HAVE BEEN HAPPENING, SUCH AS TURN SIGNAL BULBS GOING OUT. THE VEHICLE NOW HAS A VERY MOLDY/MILDEW SMELL THAT'S PROBABLY KILLING MY LUNGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386684January 5, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
SEVERAL TIMES SINCE I BOUGHT THE CAR BRAND NEW, MY AUTOMATIC EMERGENCY BRAKING SYSTEM HAS ACTIVATED FOR NO APPARENT REASON WHILE DRIVING WITH MYSELF AND CHILDREN IN THE VEHICLE. THE CAR GIVES A VERBAL WARNING THAT THERE IS AN OBSTRUCTION IN THE ROAD WHERE THERE IS NOTHING THERE, THEN WITH NO TIME TO REACT, IT AUTOMATICALLY BRAKES. THIS HAS HAPPENED AT LEAST 10-15 TIMES SINCE OWNING THE VEHICLE. I'VE HAD THE SENSORS REPLACED AND DONE EVERYTHING I CAN TO TRY TO GET HELP WITH THIS VEHICLE. NISSAN ADVISED ME THAT THERE'S NOTHING ELSE THAT CAN BE DONE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386434January 4, 2021
STEERING
TL* THE CONTACT OWNED A 2016 NISSAN ROGUE S FWD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH WHEN THE STEERING WHEEL SUDDENLY LOCKED WHILE DRIVING WITH THE CURVE OF THE ROAD. ONCE THIS OCCURRED, THE CONTACT WAS UNABLE TO STEER THE VEHICLE CAUSING THEM TO END UP IN FRONT COLLISION WITH AN EIGHTEEN WHEELER. THE AIR BAGS DID DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES ON THE ENTIRE RIGHT SIDE OF THEIR BODY AND MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT A CERTIFIED MECHANIC STATED THAT IT SEEMED AS IF THE ELECTRIC POWER STEERING HAD FAILED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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