Nissan Rogue Complaints

7,429 consumer complaints on file.

#11565870January 16, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, POWER TRAIN
I was caught in a snowstorm, driving about 5 MPH. Suddenly, the vehicle swerved to the left and I lost complete control; the brakes locked up. The vehicle spun about 145° degrees before coming to a stop perpendicular to the road; subsequently rear-ended from behind. The moment was surreal; I’ve never felt closer to a life-threatening incident because I had ZERO CONTROL over the car: I was spared ONLY because there was no oncoming traffic. My biggest concern is why the safety systems failed to intervene. During the incident, the ABS did NOTHING. Traction Control, NOTHING. NO warning lights came on. It’s mind blowing that the car skidded about 145° degrees without any intervention from the ABS and Traction Control systems. With modern 4-channel ABS and advanced Traction Control (Vehicle Dynamic Control) safety systems, the car should have attempted to correct itself. Because I was at a standstill, I was braking the entire time; I didn’t jam the brakes or steer the vehicle. To make matters worse, the car was in Snow Mode AWD. One hypothesis is a glitch where Vehicle Dynamic Control won’t operate in snow mode to give maximum engine performance. But at the cost of reduced safety and traction. Or perhaps the safety systems are not working as intended. The emergency brake malfunction light occasionally comes on when idling and several malfunction messages once during a long trip. However, these were sporadic and did not appear before this incident. Moreover, the maintenance person at my apartment recently experienced the same issue. While on the road with his new 2021 Nissan Rogue, his car spun out of control FOUR TIMES. He's driven in the snow in other vehicles without a problem, and will NEVER drive the Rogue in snow again. Because this vehicle failed in a critical safety scenario, I’m requesting Nissan carefully inspect the safety systems, including the Anti-Lock Braking System (ABS) and Vehicle Dynamic Control free of charge. Will escalate this further if needed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11565513January 15, 2024
UNKNOWN OR OTHER
My heater was broken, and taken to 3 different mechanics who could not find the problem without dismantling the dashboard.. While waiting for the dealer to take my car in, my windshield froze and I could not see while driving. I needed to repeatedly pull over and manually wipe it clear. The dealer now says that it is a problem with an interior part stripping that controls the heat and has occurred on other cars of the same make and model. There should be a national recall and the cost of repairs should fall on the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565411January 14, 2024
ELECTRICAL SYSTEM
Within 2 months of purchasing our Rogue, I experienced uncontrolled acceleration as I was increasing speed to get onto a very fast flowing highway. I was able to put my foot under the pedal and physically force it back to "normal" operation position and the uncontrolled acceleration stopped. I had the car towed to the dealership the next morning where they did a "full system recalibration". So far, this particular issue has not occurred again yet, I do have concerns still as it seems that the car does not always respond correctly/immediate to acceleration now. Additionally, I have experienced the entire center console turning itself off/shutting down and nothing can bring it back up until it wants to. No stopping and turning off the engine, not turning it off and back on, etc. Also have now experienced the car turning itself off when coming to a stop sign, or coming to a stop on the highway due to traffic - please note these are NOT high-speed stopping events, but occurred with regular braking in slow stop and go traffic or neighborhood driving speeds (30mph or less) - this has happened 4 times now. When taken to the dealership recently I was told there "was an update for the computer" but that it would take them 5 hours (five) to download the file and then one hour to transmit/upload it to my vehicle and that it had to be done there. I informed them I would need to return at a later date to do so. Turns out according to a different dealer across town - you can do that at home on your own WiFi... but they wouldn't tell me how. No communication yet from Nissan regarding any of this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565279January 13, 2024
VISIBILITY/WIPER
As I was driving yesterday (1/12/24) on a busy highway and my sunroof shattered suddenly. It startled me and I had no idea what occurred. I heard a very loud pop and what sounded like rocks hitting my vehicle. I inspected my car and couldn’t find the source thinking it may have been a tire etc but no lights came on. Everytime I drove I heard “pebbles” move but could not find the source. This morning I noticed a piece of glass on my windshield which caused me to inspect my vehicle and to my surprise the sunroof had a hole in it! I’ve reported my sunroof leaking since I purchased the truck in 2018. The dealership claimed to fix the sunroof but would not replace it. The leaking stopped for around 2-3 months and began again. I was told this was not covered under warranty and that I’d have to pay out of pocket for it. I did not think this was fair because I purchased the vehicle when the issue was present. I was subsequently never made aware that there were any defects or complaints about sunroof problems or the occurrences of exploding sunroofs in the make and model I have.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565100January 12, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owned a 2012 Nissan Rogue. The contact stated that while driving at 35-75 MPH, the transmission failed to shift gear as needed. In addition, the RPMs decreased. The contact also stated that the vehicle accelerated independently. There were no warning lights illuminated. The contact stated the vehicle was taken to an independent mechanic where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. A local dealer was contacted. The contact stated that the vehicle was sold to a junk yard. The manufacturer was made aware of the failure however, no assistance was provided. The approximate failure mileage was 75,000. The VIN was not available. The contact would like Nissan to get him another car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564382January 9, 2024
AIR BAGS, STEERING, ELECTRICAL SYSTEM
Air bags are common problem. It can be googled. Ours stopped working. When braking the steering wheel shakes bad. Got fixed and came right back week later. Common problem. O2 sensor needed changed cause when slippery road indicator comes on car won't accelerate over 25 mph. Have to cut engine off wait for seconds and cut back on and its fine. Oil leak is where everyone online said there's is. There should be recall on these things it hurting environment n dangerous for drivers on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564514January 9, 2024
FUEL/PROPULSION SYSTEM
When the heat is turned on there’s a strong gas/smoke odor that fills the cabin and it’s very irritating. It irritates my throat and eyes and also I feel light headed if I drive for a long period of time. I have a 9 month old baby that I take to the daycare and this is very concerning to me. I have heard this problem is common among 2021 and newer Nissan rogues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564238January 8, 2024
FUEL/PROPULSION SYSTEM
Car and garage reek of gasoline smell. I do not feel well after being in this vehicle. The gas smell is intruding into my home from attached garage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563929January 6, 2024
ENGINE, FUEL/PROPULSION SYSTEM
When car is sitting idle I can smell gas inside the car. Took car to dealership and was told there was a whole in a hose and they would replace the hose. Hose has been replaced and fumes still come into car when idle. The cars was bought new with 117 miles on it. It now has 5072 miles on it. I have been contacting them for the last two months as it took about three weeks for the hose to come in. When I discussed with the dealership I could still smell gas I was told they have had this issue with several of these cars but the hose usually fixes the problem. The smell is so bad that it now makes me sick to my stomach. I tell them I here a rattle in the engine that was not there before. They say the rattle is no more than any other car on the lot. They have not offered to give me something to drive while they figure out the problem. But at this point I feel it is dangerous for me to be driving it. Even just the time sitting at a stop like I can smell fumes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563722January 5, 2024
ELECTRICAL SYSTEM, STRUCTURE:BODY, ENGINE
My son was driving at a highway speed of 55 out of Lawrence, KS. He noticed left headlight flickering and starting to smoke. He immediately pulled over and exited the vehicle. At that point, the whole front of the car was engulfed in flames. Very dangerous. I can provide pictures but for some reason the upload information won't allow me to do it here. Fire department had to put it out and was a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11563576January 4, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2018 Nissan Rogue. The contact stated that while exiting the garage, the vehicle stopped and began to move forward. The Forward Collision Avoidance warning light was illuminated. While exiting the garage, the vehicle stopped. There were no objects nearby. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The failure mileage was approximately 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563626January 4, 2024
UNKNOWN OR OTHER
The drivers seat in my 2023 Nissan Rogue SLis inoperable and does not move forward or backwards. I seat is unsafe to drive for me.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11562953January 2, 2024
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
I purchase the vehicle at 58,000 or so miles, used at a dealership. The next day I returned the vehicle because while driving out of town, the vehicle said: Warning, Warning -- This vehicle is not safe to drive. Some components may not operator correctly. Do Not Drive this vehicle. This happens when you're on the highway above 50 miles per hour. There was a smoke smell also inside the car and outside. Dealership said it was the breaks and kept the car 45 minutes to repair the breaks. They said this vehicle was never in an accident and past MD Inspection but the last page said, vehicle failed. They never explained why it failed inspection the first time. The dealership cannot fix it and ignores me mostly. they said its a sensor issue, a settings feature issue and to bring in the vehicle to reset the settings. the dealership said in so many unspoken words, its your problem. Ive had the vehicle about 2 weeks now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563106January 2, 2024
AIR BAGS, VISIBILITY/WIPER, EXTERIOR LIGHTING
Defecto de fábrica
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563189January 2, 2024
POWER TRAIN, FUEL/PROPULSION SYSTEM
We bought a 2012 Nissan Rogue with 88,000 miles for our daughter last year. Out of nowhere the car/transmission would not accelerate in rush hour, on the highway. The engine light came on but the message was vague as to what the issue was. I don't need to restate the obvious, as far as safety concerns. Thankfully she made it to the shoulder and we had to have the car towed. This could have had catastrophic consequences for her. I have read numerous posts about how this is an inherent problem with the Nissan transmissions without a recall. We are in the process of determining which repair facility to use but the cost, at a minimum, will be $4,200.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563175January 2, 2024
ENGINE
My car was purchased in June 2023 and currently has 2,785 miles. I turned my car on and the engine light came on. As I was driving, it was hard to accelerate and my car was not driving properly. I received an email from Nissan Connect stating: Hi [XXX] , Your Rogue's engine may have an emission control system malfunction. If the Malfunction Indicator Light (MIL) is blinking, you may have a misfire or other component malfunction. To reduce or avoid emission control system damage: Do not drive at speeds above 45 MPH (72 km/h). Avoid hard acceleration or deceleration. Avoid steep uphill grades. If possible, reduce the amount of cargo being hauled or towed. I took my car to the Nissan dealer, and they said the engine failed. They don’t know how long it will take to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563137January 2, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
My New 2023 Nissan Rogue encountered a warning "Engine Malfunction Power reduced Service Now" after the car was driven 4600 miles in July 28th 2023. The car did not accelerate higher than 15 miles/ hr with the warning and it was difficult to change lanes while driving the vehicle to Nissan Service at Jeff Wyler Nissan, Eastgate, Ohio - 45103. The warning light went off after the car was restarted a couple of times and the technicians at Nissan service did not find any issue. The issue again resurfaced in 02 Dec 2023, and the car was not running higher than 15 miles/hr. The warning went off after the car was restarted a couple of times. Jeff Wyler Nissan Service again did not found any issue upon inspection. Reached out to Nissan Motors Customer Service and they did'nt give any solution and asked me to report the issue to the dealer if the issue resurfaces again. My family of 3 have a single car and I feel unsafe to drive this car with a 22 month old infant. When the issue occurs it becomes very risky and unsafe to even change lanes as the car does not move more than 15 miles an hour. Both the times when this issue occurred, huge traffic jam is caused on the road, at the back of my car since the car doe not accelerate and I am subjected to frequent honking. I feel afraid if this incident happens in the Interstate highway then this can cause a life risk for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562922January 1, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
last year the car was taken to the local Nissan dealer, all of a sudden the car battery needs Jump; it cost me 600 dollars and now the car is doing the same again; on the Nissan blog many 2018 Rogue owners experience the same issue. also there are all kind of warning lights coming up in my instrument panel scheduled as collision warning, parking. every time experience this I have taken the vehicle to a local Nissan dealer located in Doral, Florida. I have a 5 year old son and many times the car behaves erratic fearing for the life of my son and I, not to mentioned the times the vehicle won't start at a parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562942January 1, 2024
STEERING, UNKNOWN OR OTHER, ENGINE
3rd attempt to Nissan . I have a 2008 Nissan rogue with recalls that have not been repaired. Plate is [XXX]. This has caused the recall issue of the transmission to fail. The car runs but is not safe. They stated this should be repaired at no charge along with the other recalls. contact me at 256.679.6254 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562804December 31, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving my car suddenly used it brakes and stop suddenly. I was driving and this is very dangerous. We need a recall on this problem. I'm afraid to drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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