Nissan Murano Complaints

5,967 consumer complaints on file.

#11044522November 8, 2017
AIR BAGS
DRIVERS SIDE AIRBAG HAS BEEN REPAIRED THREE TIMES ACCORDING TO NISSAN TECH SPECS AND THE AIRBAG SYSTEM WARNING LIGHT REMAINS ON. NISSAN NA TOLD ME THEY KNOW SOME MURANOS HAVE THIS PROBLEM BUT THEY ARE NOT ABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044658November 8, 2017
SERVICE BRAKES
11/04/2017, I WAS DRIVING MY 2009 NISSAN MURANO, 62,528 MILES. I CAME ACROSS A ROAD STRIP GETTING READY FOR TARRING. WHEN I FELT THE SHAKE, I APPLIED THE BRAKE SLOWLY AND I FELT THE BRAKE PEDAL SOFT. ABOUT 100 YARDS FROM ME I HAVE TO STOP AT THE RED LIGHT. I TRIED PUSHING HARD ON THE BRAKE PEDAL, IT WENT ALL THE WAY TO THE FLOOR AND I ENDED UP STOPPING IN THE MIDDLE OF THE INTERSECTION. ALL THE BRAKING AND YELLING FROM OTHER DRIVERS, LUCKILY, NOBODY HITS ME. MY WIFE AND CHILD IN THE CAR GOT PANICKED. DROVE THE VEHICLE TO THE CURB AND STOPPED WITH SOFT BRAKE PEDAL. SWITCHED OFF THE VEHICLE FOR 5 MINUTES AND STATED AND EVERYTHING SEEMS OKAY. NOTICED THAT NO INDICATOR(ESPECIALLY BRAKE INDICATOR) WAS LIGHTED UP DURING THIS ORDEAL. MONDAY CALLED THE DEALER AND MADE AN APPOINTMENT. AS PER THE DEALER, THIS ISSUE IS REPORTED BY OTHER 2009 MURANO OWNERS AND IT COSTS AROUND $3000 TO FIX AS THERE IS NO RECALL ISSUED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044751November 8, 2017
SERVICE BRAKES
WHILE MY WIFE WAS DRIVING HOME FROM WORK HER BRAKE PEDAL STARTED DEPRESSING TO THE FLOOR, AND THE CAR WOULD NOT STOP QUICKLY. WHEN SHE FINALLY MADE IT HOME, I CHECKED THE BRAKES AND THEY ARE STILL ACTING THE SAME WAY IN OUR DRIVEWAY. SHE WAS DRIVING HOME ON CITY STREETS AND THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044139November 7, 2017
SERVICE BRAKES
WHEN APPLYING BRAKE DURING DRIVING, BRAKE PEDAL DROPPED TO FLOOR CAUSING THE CAR TO NOT STOP AS NORMAL, ALMOST RESULTING IN TWO SEPARATE ACCIDENTS. ALSO, WHEN STARTING THE CAR, BRAKE PEDAL DROPPED TO FLOOR. DOES NOT HAPPEN CONSISTENTLY, BUT SEVERAL TIMES OVER THE LAST MONTH. MIDAS REPLACED THE MASTER CYLINDER, AS THEY SUGGESTED, BUT THE INCIDENT HAPPENED TWICE AFTER. ALL TIMES WERE ON CITY STREETS. INSTEAD OF THE NORMAL LIGHT TOUCH NEEDED I'VE USED SINCE 2009, I HAD TO STOMP THE BRAKE COMPLETELY TO GET IT TO STOP AND AVOID ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043800November 6, 2017
ELECTRICAL SYSTEM
ALTERNATOR FAILED A FEW MONTHS AGO. HAD IT REPLACED TWICE, AS THE NEXT DAY IT FAILED AGAIN. NOW, MY BRAKE LIGHT AND BATTERY LIGHT ARE ON AGAIN, AND EVERYTHING I'VE READ SAYS THIS MEANS ALTERNATOR FAILURE AGAIN. THIS HAPPENED THE FIRST TIME AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043246November 4, 2017
STEERING
THE STEERING RACK AND PINION ARE DEFECTIVE AND THEY START LEAKING IN A VERY SHORT PERIOD OF TIME. MY CAR STARTED LEAKING POWER STEERING FLUID WHILE BEING STATIONARY IN A PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042750November 2, 2017
SERVICE BRAKES
ON OCT 31,2017 I ATTEMPTED TO STOP MY MURANO ON MERCURY BLVD AND IT WOULD NOT STOP. I HIT THE BRAKES AGAIN AND IT WOULD NOT SLOW DOWN OR STOP, THEN TRIED ATTEMPTED AGAIN AND IT WOULD NOT SLOW DOWN OR STOP. IT RESULTED INTO ME HITTING ANOTHER CAR AND MY TRUCK IS A TOTAL LOST AT THIS POINT. MY INSURANCE COMPANY WILL TOTAL IT OUT. I SEE THERE ARE TWO OTHER COMPLAINTS ON THIS VERY SAME THING. THIS REALLY NEED TO BE LOOKED INTO.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11042200November 1, 2017
SUSPENSION
THE REAR SUB FRAME OF THE CAR HAS RUSTED THROUGH AND BROKEN IN SEVERAL PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041621October 31, 2017
SERVICE BRAKES
AFTER ENCOUNTERING A SLICK SPOT ON THE ROAD, I LOST ALL CAPABILITY TO APPLY THE BRAKES AND STOP IN A SAFE DISTANCE. THE PEDAL WENT TO THE FLOOR AND I HAD TO SWERVE INTO AN ADJACENT LANE OF TRAFFIC TO AVOID HITTING THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041737October 31, 2017
VISIBILITY/WIPER
MY 2014 NISSAN MURANO DRIVERS SIDE SUN VISOR DOES NOT STAY IN PLACE AND HAS TO BE HELD IN PLACE BY A SMALL BUNGEE CORD NOW SINCE NISSAN STATES IT'S NOT A COVERED REPAIR. THE COST TO BUY A NEW VISOR AND INSTALL IS OVER $370 FROM THE DEALER. THIS IS A SAFETY HAZARD AND SHOULD NOT BE RESPONSIBLE FOR THE COST. A QUICK SEARCH ON THE INTERNET CONFIRMS MANY OTHERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041395October 30, 2017
UNKNOWN OR OTHER
EXPLOSION OF SUNROOF. AS I WAS DRIVING ON THE FREEWAY (I-10), I SUDDENLY HEARD A LOUD POPPING. FOR A MOMENT I WAS CONCERNED SOMETHING WAS THROWN OR SHOT AT THE VEHICLE. I THEN PULLED OVER AND ASSESSED THE VEHICLE AND SAW NEARLY THE ENTIRE INTERIOR PORTION OF THE SUNROOM WAS SHATTERED AND FALLEN ON THE SUNROOF COVER. THE SMALL PORTIONS OF THE EXTERIOR APPEARED TO BE PUSHED UPWARD (WHICH FURTHER CONFIRMED SOMETHING FROM THE OUTSIDE OF THE VEHICLE DID NOT COME INTERIOR).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039670October 25, 2017
POWER TRAIN
AFTER DRIVING IN STOP AND GO TRAFFIC OR AFTER DRIVING LONG ENOUGH FOR THE TRANSMISSION TO GET WARMED UP, WHEN ACCELLERATOR IS PUSHED THE CAR IS UNRESPONSIVE FOR 5 TO 10 SECONDS THEN SUDDENLY LUNGES FORWARD INTO TRAFFIC! THIS HAPPENS IN ALL DRIVING SITUATIONS. THE ONLY REQUIREMENT IS THE TRANSMISSION NEEDS TO BE DRIVEN ENOUGH TO BE WARMED UP. IT IS A KNOWN ISSUE WITH THIS VEHICLE'S CVT TRANSMISSION FAILING! THIS IS A MAJOR SAFETY ISSUE AND ALL AFFECTED CVT'S SHOULD BE REPLACED OR REPAIRED! NISSAN HAS RECALLED OTHER VEHICLES THAT HAVE THE EXACT SAME TRANSMISSION AND EXPERIENCING THE EXACT SAME ISSUES BUT THEY HAVE IGNORED TAKING RESPONSIBILITY FOR THE 2003 MURANO'S TRANSMISSION! LOOK HERE AT YOUR COMPLAINTS AND YOU WILL FIND HUNDEREDS OF PEOPLE CLAIMING THE SAME THING. SOME ARE EXPLAINING THE ISSUE WITH KNOWLEDGE OF WHAT THE ISSUE IS AND MANY OTHERS ARE REPORTING THE SAME ISSUE JUST WITHOUT PROPER CAR KNOWLEDGE SO IT MAY NOT BE REPORTED AS THE SAME ISSUE. IF YOU LOOK INTO THESE COMPLAINTS YOU CAN SEE THE CVT TRANSMISSION IS A SAFETY HAZZARD AND SHOULD BE RECALLED FOR LIFE OF THE VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039415October 24, 2017
SERVICE BRAKES
AS I WAS DRIVING DOWN THE ROAD I WENT OVER A SPEED BUMP AND MY BRAKES WENT ALL THE WAY DOWN TO THE FLOORBOARD. I WAS NOT GOING FAST AT THE TIME THIS OCCURRED. THIS HAS HAPPENED TWICE NOW, AND I WAS TOLD THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. NOW I AM OUT A VEHICLE UNTIL I CAN PAY $1300 TO GET IT REPLACED. MY WARRANTY JUST EXPIRED AND NOW I AM SCREWED. MY BRAKES ARE STILL NOT WORKING PROPERLY AND DID NOT GO BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035151October 20, 2017
SUSPENSION
REAR CROSSMEMBER SUB-FRAME CRADLE ALL RUSTY THROUGH AND FAIL COMPLETELY. IT IS BROKEN IN PIECES. BOTH REAR TIRES ARE COMPLETLY OFF ALLIGNMENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035227October 20, 2017
VISIBILITY/WIPER
MURANO WAS TRAVELING APPROX 40 MPH DOWN THE ROAD WHEN THE SUNROOF SHATTERED. I HAVE A DASH CAM VIDEO OF THE INCIDENT. YOU CAN SEE IN THE VIDEO THERE WASN'T A CAR IN FRONT OR TO THE SIDE TO CLAIM A ROCK CAUSED THIS. DEALERSHIP WOULD NOT REPLACE UNDER WARRANTY CAR IS LESS THAN A YEAR OLD WHEN PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034225October 18, 2017
POWER TRAIN
TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034385October 18, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT MENTIONED THAT THERE WAS A DELAY BEFORE THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO COURTESY NISSAN (1777 N CENTRAL EXPY, RICHARDSON, TX 75080) WHERE IT WAS DIAGNOSED THAT THE ABS ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *BF UPDATED 9/12/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033542October 16, 2017
UNKNOWN OR OTHER
I WAS DRIVING MY CERTIFIED PRE-OWNED 2015 NISSAN MURANO WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT, A CAR THAT I JUST PURCHASED 2 WEEKS AGO WHEN THE FRONT HALF OF THE PANORAMIC SUNROOF SUDDENLY EXPLODED. I WAS NOT UNDER AN UNDERPASS, THERE WERE NO CARS RIGHT NEXT TO ME. IT SOUNDED LIKE A GUN SHOT & GLASS CAME SHATTERING DOWN THE FRONT & BACK SEAT WHERE MY DAUGHTER WAS IN HER CAR SEAT. THIS WAS AN ABSOLUTELY TERRIFYING, DANGEROUS EXPERIENCE THAT COULD HAVE ENDED A LOT WORSE. I CONSIDER MY DAUGHTER & I LUCKY THAT WE WERE NOT INJURED BUT FROM WHAT I HAVE READ, THIS IS NOT AN UNCOMMON OCCURRENCE. THIS SAFETY ISSUE WITH EXPLODING SUNROOFS NEEDS TO BE RESOLVED AS THIS IS A VERY DANGEROUS ISSUE THAT CONSUMERS SHOULD BE AWARE OF BEFORE BUYING A NISSAN OR ANY CAR WITH A SUN ROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033808October 16, 2017
ELECTRICAL SYSTEM
THE PROBLEM HAS OCCURRED OVER A PERIOD OF ABOUT 6 MONTHS. IT STARTED WITH THE FRONT DRIVER SIDE DOOR NOT UNLOCKING, ONLY ON OCCASION, WITH THE FOB. IT WAS A SLOW PROGRESSION BUT THE UNLOCK BUTTON ON THE DOOR WOULDN'T UNLOCK IT EITHER. IT SLOWLY PROGRESSED THE EFFECT THE OTHER DOORS AS WELL. BEFORE WE KNEW IT, NO DOORS WILL UNLOCK WITH THE FOB OR THE UNLOCK BUTTONS. WE NOW HAVE TO USE THE KEY TO UNLOCK THE DRIVER SIDE DOOR AND USE OUR HANDS TO UNLOCK THE OTHER DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032897October 11, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A CLICKING NOISE. THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO LECKNER NISSAN (6570 AMHERST AVE, SPRINGFIELD, VA 22150) WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND EXHAUST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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