Nissan Murano Complaints

5,967 consumer complaints on file.

#11051399November 30, 2017
SERVICE BRAKES
LOSS OF BRAKE PRESSURE. THE BRAKE PEDAL SUDDENLY GET DOWN TO THE FLOOR. THE SHEEHY NISSAN DEALER IN WALDORF, MARYLAND HAD FIXED IT FOR TWO WEEKS BUT CANNOT SOLVE THAT PROBLEM. IN NISSAN FORUM, MANY NISSAN OWNERS HAVE THE IDENTICAL PROBLEMS LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051238November 29, 2017
AIR BAGS, SEATS
PASSENGER SIDE AIRBAG SENSOR IN SEAT FAULTY. THIS HAS BEEN AN ISSUE ON OTHER MODELS AND IT IS NOW AN ISSUE ON MINE. INDICATOR LIGHT "PASSENGER AIRBAG OFF" ON CONSTANTLY. WARNING LIGHT ON DASH CONSTANTLY FLASHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050941November 28, 2017
ENGINE
I WAS DRIVING NISSAN MURANO ON A CITY STREET. THE "CHECK ENGINE SOON" LIGHT CAME ON. I STOPPED AND PARKED. THEN IT HAD HARD TIME TO START. I KEPT HOLDING IGNITING AND STARTED THE CAR. THEN I DROVE TO GOODYEAR CAR SERVICE. THEY TOLD ME TO REPLACE CRANK SENSOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050945November 28, 2017
SERVICE BRAKES
BRAKE PEDAL SUDDENLY GOT SOFT AND WENT TO THE FLOOR AS I EXITED THE HIGHWAY ALMOST CAUSING A REAR END COLLISION. MASTER CYLINDER WAS REPLACED BUT BRAKES REMAIN THE SAME WITH BRAKE PEDAL GOING TO THE FLOOR. AFTER RESEARCHING ON LINE IT APPEARS THAT THE ABS CONTROL MODULE IS TO BLAME BUT NO RECALL HAS BEEN ISSUED BY NISSAN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051037November 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKES WERE APPLIED AND FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE CONTACT HAD TO PUMP THE BRAKE PEDAL AND DRIVE SLOWLY TO GET THE VEHICLE HOME. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NORTH STRAND NISSAN (2502 HIGHWAY 9 E, LITTLE RIVER, SC 29556) BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 29027847. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048617November 27, 2017
SEATS
I'VE BEEN HAVING A PROBLEM WITH THE POWER DRIVER'S SEAT IN MY '03 NISSAN MURANO. IT IS LOOSE AND SHIFTS SIDE TO SIDE WHEN I TURN CORNERS. I CONTACTED MY DEALER AND THEY SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE TUNE OF $600. THERE IS A TSB (TECHNICAL SERVICE BULLETIN) OUT ON THIS EXACT PROBLEM. SINCE MY VEHICLE IS OUT OF WARRANTY, NISSAN NORTH AMERICA HAS REFUSED TO FIX IT AND THEREFORE, OWN UP TO THIS SAFETY ISSUE. I WOULD HATE TO SEE WHAT WOULD HAPPEN DURING A CRASH.. IF YOU HAVE HAD THIS SAME THING HAPPEN WITH YOUR NISSAN POWER SEAT,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048634November 27, 2017
SEATS
I'VE BEEN HAVING A PROBLEM WITH THE POWER DRIVER'S SEAT IN MY '06 NISSAN MURANO. IT IS LOOSE AND SHIFTS SIDE TO SIDE WHEN I TURN CORNERS. I CONTACTED MY DEALER AND THEY SAID THAT THE LIFTER LINK SLIDE ASSEMBLY WAS BROKEN AND WOULD NEED TO BE REPLACED AT THE TUNE OF $600. THERE IS A TSB (TECHNICAL SERVICE BULLETIN) OUT ON THIS EXACT PROBLEM. SINCE MY VEHICLE IS OUT OF WARRANTY, NISSAN NORTH AMERICA HAS REFUSED TO FIX IT AND THEREFORE, OWN UP TO THIS SAFETY ISSUE. I WOULD HATE TO SEE WHAT WOULD HAPPEN DURING A CRASH. I FILED A COMPLAINT IF YOU HAVE HAD THIS SAME THING HAPPEN WITH YOUR NISSAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048648November 27, 2017
ENGINE
AIR INTAKE DUCTING SEPARATES FROM RESONATOR CAUSING ENGINE TO STALL. I FOUND A RECALL CAMPAIGN BULLETIN, NTB09-038, JULY 16, 2009. THIS RECALL WAS DENIED BY CLAY COOLEY NISSAN IN AUSTIN, TX ON NOV., 27, 2017.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048291November 24, 2017
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, AIR BAGS
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES AS IT TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE BRAKE MASTER CYLINDER. IN ADDITION, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT SENSOR UNIT FAILED. THE VEHICLE WAS ALSO TAKEN TO A DEALER (TONY NISSAN, 94-1299 KA UKA BLVD, WAIPAHU, HI 96797, (808) 680-7150) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08V521000 (AIR BAGS, ELECTRICAL SYSTEM) AND 08V066000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047990November 22, 2017
STRUCTURE:BODY
THE PHOTO SHOWS HOW THE SUN REFLECTS OFF THE RIDGELINE OF THE HOOD AT THE BASE OF THE WINDSHIELD IN SUCH A WAY AS TO PARTIALLY BLIND THE DRIVER. THIS PARTICULAR IMAGE IS NOT DIRECTLY IN FRONT OF THE DRIVER (HARD TO CAPTURE WHILE DRIVING), BUT IT DOES SHOW THE ANGLE OF THE REFLECTION. IT HAPPENS ALL THE TIME ON SUNNY DAYS, DEPENDING ON THE HOUR AND DIRECTION OF TRAVEL RELATIVE TO THE SUN (SEEMS TO OCCUR MOST OFTEN WHEN THE SUN IS OVERHEAD AND JUST BEHIND THE CAR). IT IS A SIGNIFICANT DESIGN FLAW. IF THERE AREN'T CASES WHERE THE REFLECTION HAS CAUSED AN ACCIDENT, I'D BE SURPRISED, BUT I'M HOPING ENOUGH PEOPLE WILL COMPLAIN TO THE NHTSA THAT NISSAN WILL BE CALLED TO ACCOUNT. I JUST HOPE IT DOESN'T TAKE A DEATH OR SERIOUS INJURY TO INITIATE CORRECTIVE ACTION ON NISSAN'S PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047557November 20, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I WAS DRIVING MY CAR TO WORK WHEN SUDDENLY MY CAR JUST SUDDENLY STOPPED ON THE MIDDLE OF THE ROAD WITHOUT ANY WARNING...I HAD MY MECHANIC TOW IT.... THE BATTERY AND ALTERNATORS REPLACED...THEN I DROVE IT AND THESAME THING HAPPENED...EVERYTHING JUST SHUT OFF JUST AFTER SOME FEW HOURS FROM THE REPAIR SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047235November 18, 2017
SEATS
WHILE DRIVING THE FRONT DRIVERS SEAT BECAME FREE FLOATING AND NEARLY CAUSED AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047232November 18, 2017
UNKNOWN OR OTHER
I HAVE AVOIDED ONE ACCIDENT AND HAD A FEW CLOSE CALLS WHEN MY DRIVERS SIDE VISOR DROPPED IN FRONT OF ME WHILE DRIVING. THIS IS A SERIOUS SAFETY CONCERN AND NEEDS TO BE ADDRESSED IMMEDIATELY.IT OCCURRED WHILE DRIVING ON HIGHWAY US19 IN PINELLAS COUNTY FLORIDA.MY ATTENTION WAS DIVERTED BY THE VISOR FALLING THAT I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047081November 17, 2017
UNKNOWN OR OTHER
ON THE MORNING OF NOVEMBER 7, 2017, THE FRONT/SLIDING PORTION OF THE SUNROOF ON MY 2015 NISSAN MURANO SPONTANEOUSLY EXPLODED WHILE I WAS DRIVING DOWN I-5 IN SEATTLE, WA, AT THE POSTED SPEED (60 MPH). THE SOUND OF THE EXPLOSION WAS DEAFENING (I THOUGHT THAT A GUNSHOT HAD BEEN FIRED AT MY VEHICLE, AND/OR I HAD HAD A CATASTROPHIC TIRE BLOWOUT). LUCKILY THE RETRACTABLE FABRIC "SHIELD" BETWEEN THE SUNROOF AND THE INTERIOR OF THE VEHICLE WAS DEPLOYED, AND THE SHATTERED GLASS DID NOT FALL ON ME. I WAS ABLE TO PULL OFF THE FREEWAY AND PREVENT LARGE CHUNKS OF GLASS FROM FLYING INTO ON-COMING TRAFFIC. I SUBSEQUENTLY REPORTED THIS INCIDENT TO MY INSURANCE COMPANY, AND THE SUNROOF WAS REPLACED BY MY INSURER (THE COST OF THE REPLACEMENT GLASS WAS APPROXIMATELY $1500; I PAID A $250 DEDUCTIBLE, AND THE INSURANCE COMPANY PAID THE REST).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046236November 15, 2017
SERVICE BRAKES
WHEN DRIVING IN RUSH HOUR TRAFFIC THE VEHICLE IN FRONT OF ME RAPIDLY SLOWED, CAUSING ME TO NEED TO BRAKE RAPIDLY AS WELL. UPON APPLYING MY BRAKES, THEY ENGAGED AND THEN INSTANTLY RELEASED AND THE PEDAL WENT TO THE FLOOR WHERE THE BRAKES FINALLY REENGAGED, ALLOWING ME TO SLOW. HAD I NOT BEEN SEVERAL CAR LENGTHS BACK, I WOULD NOT HAVE BEEN ABLE TO STOP. ONCE THIS OCCURRED, EACH TIME I HAD TO BRAKE, THE BRAKES WOULD PERFORM A LITTLE BETTER, BUT REMAINED SPONGY. ONCE I WAS ABLE TO COME TO A STOP, I PUMPED THE BRAKES A COUPLE OF TIMES AND THEY WORKED PROPERLY FROM THAT POINT ON. UPON CHECKING THE VEHICLE, THE BRAKE FLUID AND BRAKES WERE ALL IN GOOD SHAPE AND THERE WAS NO IMMEDIATE EXPLANATION FOR THE PROBLEM. BASED ON INTERNET RESEARCH, HOWEVER, THIS APPEARS TO BE THE PROBLEM THAT IS CURRENTLY BEING INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045900November 14, 2017
UNKNOWN OR OTHER
THE REAR SUB FRAME HAS RUSTED SO MUCH THAT THE PASSENGER SIDE CONTROL ARM FOR THE WHEEL IS LOOSE, AND THE DRIVERS SIDE CONTROL ARM BROKE AWAY. THERE IS SURFACE RUST ON OTHER COMPONENTS UNDER THE VEHICLE, BUT THIS PART OF THE FRAME HAS COMPLETELY DETERIORATED AND RENDERS THE VEHICLE UNUSABLE UNLESS THE SUBFRAME AND CONTROL ARMS ARE REPLACED. NISSAN CONSUMER AFFAIRS WILL NOT ADDRESS THE PROBLEM OTHER THAN TO STATE THAT THE VEHICLE IS OUT OF WARRANTY. HOWEVER, ONLINE RESEARCH AND INFORMATION FROM MY AUTO REPAIR SHOP TELL ME THAT THIS IS A COMMON PROBLEM WITH MURANO'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045606November 13, 2017
ELECTRICAL SYSTEM
THIS CAR HAS HAD A LOT OF ELECTRICAL ISSUES. THE CAM SHAFT POSITION SENSORS HAVE HAD TO BE REPLACED THREE TIMES AND THE ECU HAD TO BE REPLACED. THE SUNROOF IS ALSO DEAD. THE BOSE STEREO IS ALWAYS GOING OUT. I'M UPSET BECAUSE THERE WAS MANY VINS THAT NISSAN COVERED BECAUSE THEY RECOGNIZED THAT THERE WAS A ISSUE, BUT MINE WAS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY HAZARD! YOUR CAR CAN DIE AT ANY TIME, ANY SPEED AND ANY WHERE. MY CAR IS NOW IN THE SHOP FOR THE 3RD TIME WITH CAM SENSOR ISSUES AFTER BEING STRANDED TWICE. THE CAR JUST WON'T START. THE BATTERY, ALTERNATOR AND STARTER ALL CHECK OUT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045485November 12, 2017
SERVICE BRAKES
DRIVING DOWN THE ROAD, HI BUMPS IN THE ROAD, STARTED TO SLOW DOWN, PRESSED BRAKE PEDAL AND WENT TO THE FLOOR, PUMPED BRAKE PEDAL AND WAS ABLE TO SLOWLY STOP. WENT TO SHOP, THE SHOP CHECKED THE COMPUTER AND SAID THE ABS WENT OUT BECAUSE THE ABS HAD NOT BEEN USED, THEY RESET THE COMPUTER NOW I HAVE BRAKES. THE SHOP TOOK CAR OUT AND LOCKED BRAKES SEVERAL TIMES IN DRIVE AND REVERSE. WENT TO LOCAL NISSAN DEALER, THEY CHECKED COMPUTER AND SAID THEY FIND NOTHING WRONG WITH BRAKES, NO RECORD OF THIS HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045210November 10, 2017
SERVICE BRAKES
ONLY 70K MILES ON THE CAR. BRAKES WENT SOFT ALL OF A SUDDEN IN A CITY ENVIRONMENT AFTER GOING OVER A MANHOLE COVER. GOT TO DESTINATION ( PARKING GARAGE). WHEN DONE AT LOCATION BRAKES STILL SOFT AND WENT ALMOST TO FLOOR. GOT THE CAR HOME AND TOOK THE CAR TO REPAIR, WAS TOLD THAT IT AS AN ABS MODULE ASSEMBLY. ALMOST LOST CONTROL OF THE CAR AND HAD TO SPEND SIGNIFICANT MONEY TO GET FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044899November 9, 2017
ELECTRICAL SYSTEM
FAULTY WIRE ON THE ALTENATOR CAUSING THE BRAKE AND BATTERY LIGHT TO COME ON AND LOST POWER AND CAR DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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