Nissan Murano Complaints

5,967 consumer complaints on file.

#10108252January 30, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE ALTERNATOR STOPPED WORKING. THE CAR WAS STRANDED IN THE MIDDLE OF THE ROAD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108026January 27, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE - 2003 NISSAN MURANO @ 27,400 MILES. (1) NO UNISUAL ACTIVITY - AT HIGHWAY SPEED (~60 MPH). (2) SUDDEN ILLUMINATION OF "ALTERNATOR" AND "BRAKE" LIGHT ON DASH. IMMEDIATELY DROVE VEHICLE TO DEALER (~ 35 MILES) AFTER EXTINGUISHING LIGHTS (DAYLIGHT - 8.30AM LOCAL TIME) AND ALL UNNECESSARY ACCESSORIES. (3) VEHICLE IS NOW IN HANDS OF DEALER FOR TROUBLESHOOTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107794January 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER SIDE DOOR LOCKS ITSELF. DUE TO THIS, AN INFANT WAS LOCKED IN THE CAR WITH THE CAR RUNNING. I DRIVE WITH THE DOORS UNLOCKED ALL THE TIME NOW, SO I CAN GET IN A DIFFERENT DOOR WHEN IT HAPPENS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107683January 21, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
ALTERNATOR FAILURE ON 2004 NISSAN MURANO WITH 4026 MILES ON IT. 1. FAULTY START, BRAKE LIGHT AND BATTERY LIGHT CAME ON. 2. CAR COMPLETELY LOST ACCELERATION THEN POWER. 3. TOWED TO NEAREST NISSAN DEALERSHIP- NEW ALTERNATOR INSTALLED- REPAIRED AT NO COST TO CUSTOMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106467January 17, 2005
ELECTRICAL SYSTEM
1) LOSS OF ACCELERATION AND BLINKING DASH LIGHTS (VDC ON/OFF, ABS, BATTERY) AND STRANGE NOISE THROUGH STEREO 2) SMELL OF ELECTRICAL COMPONENTS AT HIGH HEAT 3) SMOKE IN CABIN, SMOKE FROM UNDER HOOD. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10106379January 15, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN TURNING AT LOW SPEEDS THE STEERING INTERMITTENTLY BECOMES STIFF AND REQUIRES INCREASED FORCE TO MANEUVER THE REST OF THE TURN. VEHICLE WAS TAKEN TO DEALERSHIP ON 2 OCCASIONS, BOTH OF WHICH THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE UNABLE TO FIX. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106628January 3, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
VEHICLE STALLED AT 35 MPH. CONSUMER TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT ALTERNATOR NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104872December 31, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILURE AROUND 24000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104784December 30, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
(1) TWO DAYS OF DRIVING ON AND OFF ROAD IN DEATH VALLEY NATIONAL PARK, DURING WHICH THIS FAILURE WOULD HAVE BEEN BEYOND CATASTROPHIC.*AK (2) THE "CHARGE SYSTEM FAILURE" IDIOT LIGHT ILLUMINATED ON THE WAY HOME, JUST 20-30 MILES OUT OF DV ON WEDNESDAY MORNING, AND MIRACULOUSLY I WAS ABLE TO DRIVE ALL THE WAY TO THE NEAREST SERVICE IN MOJAVE CA ON THE BATTERY ALONE, THE ALTERNATOR HAVING FAILED. AFTER VERIFYING THE FAILURE WITH A VOLT-METER AND RECHARGING IN MOJAVE, I DROVE WEST TOWARDS THE NEAREST NISSAN DEALERSHIP, AND FELL SHORT BY JUST 11 MILES WHEN I LOST ALL POWER ON WEST BOUND HIGHWAY 58 ON THE OUTSKIRTS OF BAKERSFIELD CA. AAA TOWED MY FAMILY AND I THE REST OF THE WAY INTO THE DEALERSHIP. (3) BAKERSFIELD NISSAN REPLACED THE ALTERNATOR IN ABOUT 3 HOURS AND SENT US ON OUR WAY BACK HOME TO NORTHERN CALIFORNIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104510December 26, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
2003 NISSAN MURANO SL AWD. SECOND ALTERNATOR FAILURE. ALTERNATOR FAILED 23 NOV 03 DURING HIGHWAY DRIVING AT NIGHT, FROM WASHINGTON, D.C. TO CHARLOTTESVILLE, VA. LIGHT TRAFFIC, NO ACCIDENT/INJURIES. TOWING TO CHARLOTTESVILLE DEALERSHIP COST $300, NOT REIMBURSED. VEHICLE UNDER WARRANTY, SO REPAIR WAS DONE AT NO COST TO ME; RENTAL VEHICLE PROVIDED. ALTERNATOR FAILED AGAIN (THIS WAS A NEW, REPLACEMENT PART) 10 NOV 2004. VEHICLE STILL UNDERWARRANTY. FAILURE TOOK PLACE DURING CITY DRIVING IN HEIDELBERG, GERMANY (I AM A US ARMY OFFICER). LOCAL GERMAN DEALER TOLD ME I HAD TO ARRANGE FOR NEW PART DIRECTLY FROM NISSAN NORTH AMERICA BECAUSE THE VEHICLE IS NOT SUPPORTED YET IN EUROPE (GOES ON SALE HERE SPRING 2005). VERY POOR CUSTOMER SERVICE FROM NISSAN NORTH AMERICA. IT TOOK 5 CALLS (INTERNATIONAL, LONG DISTANCE) AND 18 DAYS TO FINALLY BE TOLD MY LOCA, GERMAN DEALER WOULD HAVE TO ARRANGE FOR PARTS, I WOULD PAY FOR PARTS AND LABOR, AND NISSA NA WOULD REIMBURSE ME. LOCAL DEALER WAS GREAT (NISSAN MUELLER; HEIDELBERG, GERMANY) AND HAD REPAIR DONE IN 2 DAYS. HOWEVER, NO RENTAL VEHICLE PROVIDED. INVOICE WAS SENT VIA EMAIL (PDF FILE) AS INSTRUCTED BY NISSAN NA, BUT WHEN I CALLED TO CHECK STATUS A WEEK LATER, NO ACTION HAD YET BEEN TAKEN. I INTEND TO FOLLOW UP AGAIN 27 DEC 04 AND WILL SUBMIT FOLLOW-ON COMPLAINT IF REIMBURSEMENT IS NOT IN PROGRESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104422December 23, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
NISSAN MURANO, 2003, AWD, SL HAS JUST HAD AN ALTERNATOR FAILURE. BREAK AND BATTERY LIGHTS ON (CLASSIC SYMPTOM) DEALER CONFIRMS AND WILL REPLACE (AFTER XMAS..UGH). SEEMS TO BE MANY FAILED ALTERNATORS ON NISSAN MURANOS 2003, 2004, AND 2005.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104246December 21, 2004
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
STOPPED BEHIND A TRUCK AND AS THE DRIVER STARTED TO GO AROUND IT, THE VEHICLE FIRST SWERVED TOWARDS THE RIGHT AND AS THE DRIVER TRIED TO STABILIZE IT, IT SWUNG TO THE LEFT HITTING ANOTHER CAR AND THEN SWERVED TO THE RIGHT AND OF THE ROAD, HITTING A TREE. BASICALLY THE DRIVER LOST CONTROL OF THE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10095484December 21, 2004
ENGINE AND ENGINE COOLING
NHTSA RECALL CAMPAIGN 03V455000: POSITION SENSOR WELD; WHILE TRAVELING 80 TO 100 MPH FOR A MINIMUM OF FIVE MINUTES, THE VEHICLE LOST ACCELERATION BUT MAINTAINED SPEED. THE GAS GAUGE MOVED LOSING A QUARTER TANK OF GAS. THE VEHICLE EXPERIENCED RADIO SIGNAL AND VOLUME FLUCTUATION ALONG WITH THE GAS GAUGE NOT GOING PASS 3/4 FULL. THE DEALERSHIP WAS UNABLE TO DUPLICATE OR REMEDY THE CAUSE. THE CONSUMER EXPERIENCED THE SAME FAILURE AS THE POSITION SENSOR RECALL. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104105December 19, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
CAR QUIT RUNNING WHILE DRIVING; NO WARNING. HAD TO COAST ACROSS LANES OF FAST-MOVING TRAFFIC TO SAFE SPOT OFF SIDE OF ROAD, NARROWLY AVOIDED BEING HIT BY FAST-MOVING CARS BEHIND ME. CAR WAS TOWED TO NISSAN DEALER; ALTERNATOR WAS REPLACED. OLD PART NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103081December 16, 2004
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
SINCE TAKING DELIVERY OF OUR 2004 NISSAN MURANO SL AWD ON DECEMBER 5TH 2004, THE POWER STEERING HAS BECOME LOUDER. IN ADDITION, THE STEERING IS SURGING WHILE CORNERNING. AFTER TAKING THE CAR IN TO THE DEALERSHIP, WE WERE TOLD THAT THE POWER STEERING LINE FROM THE PUMP TO THE RACK AND PINION WAS LOOSE, AND LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102910December 14, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE FRONT BRAKES ON MY 2004 NISSAN MURANO OCCASIONALLY PULL LEFT OR RIGHT. RIGHT MORE OFTEN THAN LEFT. ON TWO OCCASIONS, THE STEERING WHEEL WAS PULLED OUT OF MY HAND. I HAVE NUMEROUS OTHER COMPAINTS BUT THIS IS THE ONLY ONE SAFETY RELATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103497December 10, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AT 11,000 MILES AND 10 MONTHS THE ALTERNATOR FAILED DRAINING THE BATTERY. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER, WHO REPLACED THE ALTERNATOR FREE OF CHARGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102261December 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
1) ALTERNATOR WENT DEAD ON 12/4 (SATURDAY) IN SAUSALITO WITH BOTH "BATTERY" AND "BRAKE" LIGHTS ON. DROVE FOR ANOTHER 20 MILES BY GOING THROUGH SF DOWNTOWN AND THEN GOT STRANDLED ON HIGHWAY 80 BAY BRIDGE, RIGHT BEFORE OAKLAND!! ALMOST GOT SERIOUS CAR ACCIDENTS TRYING TO PULL OVER!! 2) SPENT 4 HOURS OUTSIDE IN 30F FREEZING TEMP TO FINALLY REACH NISSAN'S ROAD-SIDE ASSISTANCE AND HAVE THE TOLL SERVICE TO TOLL THE CAR BACK TO SUNNYVALE, BAY AREA. NISSAN'S ROAD-SIDE ASSITANCE NUMBER IS INVISIBLE FROM THE SERVICE MANUALS! 3) NISSAN DEALER REPLACED THE ALTERNATOR ON 12/6 (MONDAY) RIGHT AWAY. DON'T KNOW IF THE NEW ALTERNATOR WILL BE OK WITHOUT EVER FAILING AGAIN?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102202December 6, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
ALTERNATOR FAILED. *AK PE04077_CAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102184December 5, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MULTIPLE PROBLEMS - TRANSMISSION LEAK & REPLACEMENT; TRANSFER CASE REPLACEMENT; ROTORS OUT OF ROUND @8200 MILES AND CUT; NOW BRAKES DO NOT HAVE EASY STOP (IE FOR IN TRAFFIC) ONLY MIDDLE PEDAL AND HARD STOP BUT DEALER SAYS THEY ARE W/IN SPEC BUT ADMIT THAT SPEC IS SUBJECTIVE TO MY TRUCK VS "OTHERS"; ELEC CABLE TO AIRBAG TWISTED & REPLACED, AC NOT CHARGED 2X (AFTER ENGINE DROPPED TO REPLACE TRANNY), TRUCK DOES NOT START ALL THE TIME (CURRENT PROBLEM). OTHERS -I'M SURE THERE'S JUST BEEN TOO MANY TO REMEMBER. BASICALLY DEALER HAS TOUCHED EVERY MAJOR COMPONENT OF MY TRUCK EXCEPT THE REAR END. CALL TO DISCUSS DETAILS IF NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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