Nissan Murano Complaints

5,967 consumer complaints on file.

#10121695May 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE NISSAN MURANO MINE IS 2003 SL SUNLIT COPPER PURCHASED 1/2003 NOW HAS 42000 MILES. BATTERY AND BRAKE LIGHT ON. NISSAN CUSTOMER SERVICE REFUSED TO ACKNOWLEDGE THAT THERE IS A PROBLEM WITH PREMATURE FAILURE OF THE ALTERNATOR.SAY I AM SOL AS I HAVE EXCEEDED THE WARRANTY MILEAGE EVEN THOUGH THE VEHICLE IS TWO YEARS OLD. I WILL BE POSTING THIS PROBLEM ALL OVER THE INTERNET AND CONTACTING THE LOCAL TELEVISION STATION AS THIS IS A SAFETY ISSUE AS THE CAR DIES AND IS NOT DRIVE ABLE. ON THE NISSANMURANO.ORG FORUM A POLL SHOWS THAT 93 OUT OF 203 RESPONDENTS HAVE HAD ALTERNATOR FAILURES A 46% FAILURE RATE. MINE LEFT ME DEAD IN AN INTERSECTION WITH ENGINE ONLY ABLE TO IDLE WHILE IN DRIVE NO THROTTLE RESPONSE WHILE IN DRIVE BUT THROTTLE RESPONDED WHEN IN PARK. I FEARED FOR MY LIFE AS I WAS BARELY ABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. MY CAR HAS BEEN PARKED FOR OVER 2 WEEKS AS THE ONLY AVAILABILITY FOR THE ALTERNATOR IS FROM NISSAN. ONLY OTHER PROBLEM WITH THE CAR HAS BEEN GETTING LOCKED OUT MORE THAN ONCE. AGAIN NISSAN WILL NOT ACKNOWLEDGE A PROBLEM EVEN THOUGH I BROUGHT THIS TO THEIR ATTENTION AT ABOUT 2000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121213May 17, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I HAVE A 2003 NISSAN MURANO, THE ALTERNATOR FAILED AT 36,000 MILES, WHICH WILL COST ABOUT $900 TO FIX - INCLUDING THE TOW AND RECOMMENDED NEW BATTERY - SEEMS VERY HIGH TO ME. ACCORDING TO FRESHALLOY.COM, THIS IS A COMMON OCCURRENCE WITH THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121234May 17, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ENGINE STALLED WHILE DRIVING ON HIGHWAY. COULD NOT RESTART. TOOK VEHICLE TO DEALER (STILL UNDER WARRANTY), WHO STATED THAT THE ALTERNATOR FAILED CAUSING THE BATTERY TO FAIL. DEALER REPLACED ALTERNATOR AND BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120902May 13, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, FUEL SYSTEM, OTHER:STORAGE, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT, ELECTRICAL SYSTEM
IN FEBRUARY 2005 THE ALTERNATOR FAILED TO CHARGE THE BATTERY AND THE CAR SLOWED TO A COMPLETE STOP AND THE BATTERY DIED IN THE MIDDLE OF A BUSY INTERSECTION. I HAD TO TOW THE CAR TO THE NEAREST DEALERSHIP AND THE CAR WAS REPAIRED 48 HOURS LATER. IN MARCH 2005 THE GAS TANK LID WOULDN'T OPEN AND THE CAR WAS RUNNING OUT OF GAS. I DROVE THE CAR TO THE DEALERSHIP AND IT TOOK 48 HOURS TO REPAIR. HOWEVER, THE "REPAIR" WAS DONE BY PRYING THE LID OPEN AND I STILL HAVE NOT RECIEVED THE NEW PART. IN MAY 2005 THE TRANSMISSION FAILED IN THE MIDDLE OF A BUSY INTERSECTION AND I HAD TO TOW THE CAR TO THE DEALERSHIP. THEY STILL HAVE THE CAR AND EXPECT TO HAVE IT FOR TWO WEEKS AT LEAST. THEY CANNOT GUARENTEE THAT THEY WILL PAY FOR THE RENTAL CAR COSTS WHICH WILL AMOUNT TO AT LEAST $350 AT $25 A DAY. THIS CAR ONLY HAS 35,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117101May 13, 2005
STEERING
INTERMITTENTLY THE STEERING WOULD BECOME TIGHT WHEN MAKING A QUICK TURN. THIS CAUSED LOSS OF STEERING CONTROL. THE CONSUMER ANTICIPATED A VEHICLE CRASH IF THIS CONDITION CONTINUED. THE DEALER WAS NOTIFIED VIA PHONE. *AK THE STEERING WOULD ALSO TIGHTEN ON QUICK SLOW TURNS AND FASTER HIGHWAY SPEEDS. THE OVERALL HANDLING ON THIS VEHICLE DID NOT SEEM SAFE ON HIGHWAY SPEEDS. THE CONSUMER SUGGESTED THAT A RECALL SHOULD BE ISSUED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120608May 10, 2005
STRUCTURE:BODY:DOOR
MY 2004 NISSAN MURANO BEGAN HAVING A "TINNY" NOISE COMING FROM THE FRONT PASSENGER DOOR. I THOUGHT THAT PERHAPS THE INSULATION HAD FALLEN DOWN, AND TOOK THE CAR IN FOR SERVICING ON 1-13-05 TO FERMAN NISSAN IN TAMPA, FLORIDA. I WAS TOLD THAT THE DEALERSHIP COULD NOT REPAIR THE DOOR, AS THE DOOR BEAM WAS BROKEN, AND THAT THE BODY SHOP WOULD HAVE TO REPLACE A DOOR BEAM. IN DECEMBER 2004, THE CAR HAD BEEN INVOLVED IN MINOR VANDALISM. A BRICK HAD BEEN THROWN AT THE REAR OF THE CAR, AND THERE WAS SAND ON THE PASSENGER DOOR. THERE WAS BARELY A DIMPLE ON THE EXTERIOR OF THE DOOR, BUT THE SERVICE DEPARTMENT SURMISED THAT SOMEONE KICKED THE DOOR, WHICH WAS WHY THERE WAS SAND, AND THAT THE DOOR BEAM WAS BROKEN IN THE PROCESS. I TOOK THE CAR TO A BODY SHOP FOR AN ESTIMATE IN APRIL 2004, AND THEY WERE SURPRISED THAT THE DOOR BEAM COULD HAVE BEEN SO EASILY BROKEN, AS THIS WAS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR. I WAS TOLD THAT BECAUSE IT WAS A SAFETY FEATURE, A DOOR BEAM CANNOT BE REPAIRED, AND THAT THE DOOR WOULD HAVE TO BE REPLACED. I CONTACTED NISSAN USA IN ON APRIL 7, 2005, AND EXPLAINED MY CONCERNS THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, WITH BARELY A MARK ON THE EXTERIOR, AND THIS WOULD NOT PROTECT PASSENGERS IN A CRASH SITUATION. I OFFERED THEM THE OPPORTUNITY TO INSPECT THE DOOR, AS A POSSIBLE MANUFACTURING DEFECT, AND POSSIBLY PAY TO REPLACE IT, BUT, PER COLLETTE, THEY WERE NOT INTERESTED IN INSPECTING THE DOOR. NEITHER WAS THE LOCAL DEALERSHIP, FERMAN NISSAN IN TAMPA, FLORIDA. HOWEVER, I WANTED TO BE SURE THAT THIS INCIDENT WAS RECORDED SOMEWHERE, AS I AM STILL CONCERNED THAT THE DOOR BEAM COULD BE SO EASILY BROKEN, CAUSING A POTENTIAL SAFETY HAZARD. I HAVE SINCE HAD THE DOOR REPLACED, AND THE EXPENSE WAS COVERED BY MY INSURANCE COMPANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119916May 5, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE @ 16,500 MILES WITH SUBSEQUENT BATTERY FAILURE DUE TO ALTERNATOR FAILURE. COMPLETE LOSS OF POWER OCCURRED. VERY DANGEROUS SITUATION. WWW.NISSANMURANO.ORG SHOWS 25 PAGES OF NISSAN MURANO ALTERNATOR FAILURE SCENARIOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119993May 5, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119649May 3, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
2004 NISSAN MURANO SE AWD WITH ONLY 1901 MILES HAD THE ALTERNATOR FAIL TODAY. THE CAR COMPLETELY LOST POWER LEAVING MY UNABLE TO ACCELERATE OR USE POWER STEERING OR BRAKING FUNCTIONS. OCCURRED ON LOCAL CITY STREETS---HAD THIS OCCURRED ON THE HIGHWAY TRAVELLING AT HIGHWAY SPEEDS IT COULD HAVE EASILY LED TO AN ACCIDENT. THIS IS A VERY UNSAFE CONDITION AND SHOULD BE RECTIFIED IMMEDIATELY. DEALER TECH ACKNOWLEDGES THAT THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE ALTERNATOR. DEALER HAS ORDERED A REPLACEMENT PART (ALBEIT A REMANUFACTURED ONE AND NOT A NEW ONE) AND WILL BE REPLACING IT TOMORROW. THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121492May 2, 2005
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2005 NISSAN MURANO EXPERIENCED PROBLEMS WITH THE GAS TANK.*MR THE CONSUMERS WIFE WAS DRIVING THE VEHICLE WHEN ALL OF A SUDDEN SHE HEARD A CLUNK UNDER THE VEHICLE. WHEN SHE ARRIVED AT HER DESTINATION, SHE DISCOVERED SMELLED GAS AND SAW THAT THE GAS WAS POURING FROM THE GAS TANK FORMING A POOL UNDER AND AROUND THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE IT WAS DISCOVERED THAT THE GAS TANK HAD A GAPING 2-3 INCH HOLE IN IT. THE CONSUMER WAS CONCERNED THAT THE MATERIAL USED IN THE MANUFACTURING OF THE GAS TANK WAS EITHER DEFECTIVE OR IMPROPER FOR THE USE IN INTENDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118847May 2, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM
WHILE DRIVING DOWN ONE OF THE BUSIEST 8 LANE HIGHWAYS IN TAMPA MY CAR DECIDED THAT IT DIDN'T WANT TO STAY CRANKED AND DIED RIGHT SMACK IN THE MIDDLE OF THE INTERSECTION. LUCKILY, MY ROOM MATE WAS BEHIND ME AND JUMPED OUT TO HELP ME PUSH IT BACK INTO THE PARKING LOT. WE ASSUMED IT WAS OUT OF GAS, WHICH IT WASN'T. AFTERWARDS, WE REALIZED THAT WE TRIED TO JUMP THE CAR OFF BECAUSE NOW IT WASN'T TURNING OVER. IT CRANKED , AND I MADE IT TO THE INTERSECTION. AGAIN, IT DIED ON ME ONCE MORE. SO WE LEFT THE CAR OVERNIGHT IN BARNES AND NOBLE PARKING LOT. I CAME BACK SUNDAY AFTERNOON MAY 1, 2005 AND REPLACED THE BATTERY. IT CRANKED RIGHT UP. I DROVE 2 MILES HOME. THEN 6 MILES TO NORTH TAMPA, ONLY TO HAVE MY CAR DIE PULLING INTO THE PARKING LOT OF A FRIEND'S APARTMENT COMPLEX. I LET IT SIT FOR A FEW HOURS, CRANKED IT UP AND IT CRANKED. THEN MANAGED TO MAKE IT TO THE ON RAMP OF I75 SOUTH, ONLY TO HAVE IT DIE AGAIN. IT WA S NOW SITTING AT A FRIENDS HOUSE. I MANAGED TO DRIVE IT 1 MILE AN HOUR IN IDLE INTO SOMEONE'S APARTMENT COMPLEX, WHERE IT NOW SITS WAITING FOR SOMEONE TO TOW IT TO THE NISSAN DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119403May 2, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALERNATOR FAILURE AT 28,000 MILES, THE BATTERY LIGHT AND BRAKE LIGHT CAME ON. NO OTHER SYMPTOMS. TOOK IT TO DEALER. DEALER REPLACED IT UNDER WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119097April 25, 2005
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 30 MPH STEERING FAILED. AS A RESULT, THE VEHICLE WENT ACROSS THE MEDIAN AND COLLIDED HEAD ON INTO ANOTHER VEHICLE. DRIVER SUSTAINED A BROKEN FOOT. VEHICLE WAS TOTALED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10117977April 16, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
IMMEDIATELY AFTER BATTERY CHARGING LIGHT AND BRAKE LIGHT CAME ON I WENT TO THE DEALER BECAUSE I WAS AWARE OF THIS COMMON PROBLEM AND DIDN'T WANT TO GET STRANDED. THEY CONFIRMED THAT THE ALTERNATOR WAS NOT PUTTING OUT ANY VOLTAGE ,AND REPLACED THE ALTERNATOR. THEY KEPT THE OLD PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116763April 11, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, EXTERIOR LIGHTING:BRAKE LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
BATTERY AND BRAKE INDICATOR LIGHTS ON DASHBOARD CAME ON. NEXT EVENING (APPROXIMATELY 10 MILES LATER), THE LIGHTS DIMMED AND ELECTRICAL ACCESSORIES FAILED WHILE DRIVING DOWN A 4 LANE ROAD. MOMENTS LATER THE CAR WENT INTO "LIMP MODE" (LESS THAN 5 MPH). I WAS ABLE TO NAVIGATE OFF THE ROAD, BUT COULDN'T MOVE VERY FAR. THE ENGINE WOULD RUN FINE (WHILE THE CAR WAS IN PARK OR NEUTRAL), BUT WOULD IMMEDIATELY GO INTO LIMP MODE WHEN SHIFTED INTO GEAR. FOLLOWING A COUPLE OF RESTARTS ... THE BATTERY FINALLY WENT COMPLETELY DEAD AND COULDN'T RESTART ENGINE. TOWED TO NISSAN ... REPLACED ALTERNATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116611April 8, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DRIVING ON A FREEWAY THE CAR'S BATTERY LIGHTS CAME UP. TOOK IT TO DEALER AND WAS SUGGESTED NOTHING IS WRONG. DONT WORRY. ON THE WAY BACK THE CAR STALLED ON FREEWAY. GOT IT TOWED TO THE DEALERSHIP. NEXT DAY I WAS TOLD THERE WAS AN ALTERNATOR ISSUE. IT IS A NISSAN MURANO 2003. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116456April 6, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
AT 27,780 MILES ON MY 2003 NISSAN MURANO I TURNED THE CAR ON AND THE BRAKE AND BATTERY LIGHTS BOTH STAYED ON. LOOKED THROUGH THE BOOK, NO INDICATOR AS TO WHAT IT WAS, CALLED TACOMA NISSAN AND THEY SAID TO BRING IT IN TUESDAY MORNING. DROVE IT HOME FROM WORK. IT SAT IN THE GARAGE FOR 5 HOURS, DROVE IT TO SCHOOL, IT SAT FOR 3 HOURS, DROVE HOME THEN RIGHT BACK TO SCHOOL, CAR SAT FOR ANOTHER 3 HOURS, DROVE TO TACO BELL <1MILE AWAY. AS I WENT TO PULL OUT OF THE TACO BELL ONTO THE BUSY STREET, I PRESSED THE ACCELERATOR AND THERE WAS NO RESPONSE IN THE CAR. I HIT THE BRAKES AND STAYED ON THE SIDE STREET. I PUT THE CAR IN AND OUT OF DIFFERENT GEARS, THINKING THE GEAR BOX HAD FAILED. NO RESPONCE. PULLED THE CAR OVER AND TURNED IT OFF. STARTED IT UP AGAIN AND STILL NO RESPONSE WHILE IN GEAR. TURNED IT OFF AGAIN AND ATTEMPTED TO RESTART IT. CLICKING. DEAD ALTERNATOR. MURANO WAS TOWED TO TACOMA NISSAN WHERE IT SITS NOW AS THEY REPLACE THE ALTERNATOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113136April 6, 2005
STEERING
THE VEHCILE BECAME HARD TO STEER AT LOW SPEEDS. DEALER IS NOT ABLE TO DUPLICATE THE PROBLEM. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116394April 5, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ON A SATURDAY WHILE DRIVING DOWN THE ROAD, THE BRAKE AND CHARGE LIGHTS CAME ON, BUT THE CAR CONTINUED TO RUN FINE. WE CHECKED THE OBVIOUS THINGS - BRAKE FLUID, ALTERNATOR BELT - ALL LOOKED FINE. I KEPT THE DRIVING TO A MINIMUM AND PLANNED TO HEAD TO THE DEALER FIRST THING MONDAY. ON MY WAY THERE, BARELY A MILE FROM MY HOUSE, THE CAR LOST POWER. THE ENGINE KEPT RUNNING, BUT NO ACCELERATION. I WAS ABLE TO COAT INTO SOMEONE'S DRIVEWAY AND OUT OF A TWO LANE BACK ROAD BEFORE I LOST MOMENTUM. CALLED THE DEALER AND THEY HAD A TRUCK COME AND PICK ME AND THE CAR UP. ALTERNATOR WAS REPLACED UNDER WARRANTY. HIS IS A 2003 SE AWD AND HAD 23500 MILES WHEN THE ALTERNATOR FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117546April 4, 2005
EXTERIOR LIGHTING:HEADLIGHTS
2004 NISSAN MURANO PROBLEMS WITH FORCED ENTRY PROTECTION.***NO ANSWER REQUIRED***. *MR THE LEFT XENON HEADLIGHT ON THE CONSUMERS VEHICLE WAS STOLEN. THE CONSUMER BELIEVED THE EASY ENTRANCE WAS A DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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