Nissan Murano Complaints

5,967 consumer complaints on file.

#10183830February 28, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
MY VEHICLE IS ALL WHEEL DRIVE. WHEN I TOOK IT IN FOR NORMAL MAINTENANCE I WAS ADVISED THE TRANSFER CASE WAS LOCKED IN ALL WHEEL DRIVE. THERE IS NO WARNING LIGHT TO ADVISE THAT THIS HAS HAPPENED. I DON'T KNOW HOW MANY MILES THE CAR WAS DRIVEN IN THIS CONDITION. IT SO HAPPENS THAT I HAD RECENTLY PASSED MY WARRANTY PERIOD AND HAD TO PAY A VERY LARGE AMOUNT TO REPAIR IT. IF A WARNING LIGHT HAD GONE ON I WOULD HAVE BEEN ABLE TO REPAIR THIS SOONER UNDER WARRANTY. PLUS, I HAD RECENTLY RETURNED FROM A LONG TWO WEEK DRIVE IN HOT DESERT COUNTRY. I WOULD IMAGINE IT WAS NOT WISE OR SAFE TO BE IN ALL WHEEL DRIVE UNDER HOT ROAD DRIVING CONDITIONS. I ASKED THE MANUFACTURER TO INFORM ME HOW OFTEN THEIR VEHICLES HAVE THIS PROBLEM BUT I HAD NO RESPONSE FROM THEM. I DID ASK MY DEALERSHIP AND THEY TOLD ME AT LEAST ONE OTHER VEHICLE HAD THE SAME PROBLEM LOCALLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183667February 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
I HAVE A 2003 NISSAN MURANO WITH 47K MILES. THE BELT TENSIONER BRACKET (ALSO CALLED IDLER PULLEY BRACKET) BROKE. WHEN THE BRACKET FAILED, IT CUT ONE OF THE COOLANT HOSES AND DAMAGED THE SERPENTINE BELT. THIS COULD HAVE CAUSED DAMAGE / FAILURE TO THE ENGINE. ALL SERVICE TO MY VEHICLE HAS BEEN DONE BY AUTHORIZED NISSAN DEALERS ONLY. I BELIEVE THE FAILURE OF THIS BRACKET WAS DUE TO IMPROPER DESIGN / MANUFACTURE. I HAVE SEEN REPORTS OF THE SAME PROBLEM REPORTED BY MURANO OWNERS ON WWW.FRESHALLOY.COM AND WWW.NISSANMURANO.ORG. NISSAN REFUSED TO COVER THE REPLACEMENT OF THIS FAILED PART UNDER THEIR ENGINE / POWER TRAIN WARRANTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183312February 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2003 NISSAN MURANO, THAT IS NO LONGER OPERATIONAL DUE TO A FAULTY TRANSMISSION. ON THE 26TH OF NOVEMBER 2006, THE TRANSMISSION SEIZED AND STOPPED OPERATING, AS I WAS DRIVING ON THE HIGHWAY. NOW I HAVE A 3 YEAR OLD, $35,000 DOLLAR VEHICLE, WHICH MAY AS WELL BE A PAPERWEIGHT. THE VEHICLE IS SITTING IN MY DRIVEWAY, AWAITING REPAIRS. I TAKE CARE OF THIS VEHICLE AS IF IT WERE MY OWN CHILD. I ENSURE THAT THE OIL IS REPLACED EVERY 3,000 MILES RELIGIOUSLY,AND I HAVE SPENT HUNDREDS OF DOLLARS FOR ROUTINE SCHEDULED SERVICES. TO SUSTAIN A NISSAN MURANO IS NOT A CHEAP TASK. THE LAST SCHEDULED SERVICE WAS A 60,000 MILE MAINTENANCE AND IT COST ME WELL OVER $500 DOLLARS. I ENSURE THAT THE MAINTENANCE IS BEING COMPLETED, BECAUSE I UNDERSTAND THE IMPORTANCE OF ROUTINE SERVICES. WHEN I PURCHASED THIS NISSAN MURANO, I HAD NO IDEA IT WOULD GIVE ME SO MANY HEADACHES. I HAVE BEEN TO THE NISSAN DEALERS FOR UNSCHEDULED WARRANTY REPAIR AT LEAST 5 TIMES A YEAR, SINCE I PURCHASED IT. SOME OF THE ISSUES I HAVE HAD WITH THE SUV ARE, THE CHECK ENGINE LIGHT TURNING ON, UNEXPLAINED VEHICLE VIBRATIONS WHEN DRIVING, CAR SEIZING IN THE MIDDLE OF ROAD, BAD BRAKES, ALTERNATOR HAD TO BE EXCHANGED, BATTERY WENT BAD, AND MY TRANSMISSION WOULD NOT FALL INTO GEAR. I CALLED THE NISSAN CONSUMER TOLL FREE NUMBER AND THE NISSAN CORPORATION IS ASKING ME TO CONSOLIDATE THE RECORDS OF EVERYTHING THAT HAS BEEN REPAIRED ON THE CAR, AND FAX IT TO THEM. IT SEEMS THAT CONVENIENTLY ENOUGH, NISSAN DOES NOT HAVE RECORDS OF ANY MAINTENANCE THAT WAS PERFORMED AT AUTHORIZED NISSAN DEALERS. I WAS TOLD THAT THIS INFORMATION HAD TO BE FAXED FIRST, BEFORE A DECISION CAN BE MADE. THE TRANSMISSION HAS HAD PREVIOUS DIFFICULTIES COVERED UNDER THE WARRANTY AND HAD CONTINUED TO MALFUNCTION WHEN THE CURRENT INCIDENT OCCURRED. THE ONLY DECISION I WOULD LIKE TO RECEIVE, AS SOON AS POSSIBLE IS, IF THE NISSAN CORPORATION IS GOING TO GRANT MY REQUEST TO FIX MY TRANSMISSION AT NO COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183053February 20, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* - THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE WHICH WAS REPAIRED. THE RECALL WAS ON A GAS TANK PROTECTOR. THE SAFETY RECALL REPAIR DID NOT KEEP SOMETHING FROM FLYING UP INTO THE CONTACT'S GAS TANK. THE CONTACT STATED THAT WHILE DRIVING ON THE ROAD, THE TIRE KICKED SOMETHING BACK INTO THE GAS TANK. THE CONTACT LATER FOUND THAT THE GAS TANK HAD BEEN PUNCTURED. THE CONTACT WAS DRIVING 65 MPH, AND THE WEATHER WAS CLEAR. THE CURRENT AND FAILURE MILEAGE WER BOTH 16800 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182283February 11, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
PROBLEM (CONTINUING TO) FILL-UP WITH FUEL WHEN USING GAS PUMPS WITH VAPOR RECOVERY: FOR THE MOST PART, THE PUMP TRIGGER SHOULD NOT BE OPENED TO MAXIMUM OTHERWISE WILL TRIGGER A SHUT-OFF; HOWEVER, IF A SLIGHT JERK BACK OF THE PUMP OCCURS, WILL TRIGGER A STOP AND CAN NO LONGER CONTINUE FILL-UP EVEN THOUGH THE TANK IS NOT EVEN CLOSE TO BEING TOPPED OFF. RESEARCHING THE WEB HAD REVEALED THAT THIS HAPPENS TO MANY LATER-MODEL VEHICLES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182183February 10, 2007
UNKNOWN OR OTHER
ALTERNATOR ADJUSTING BRACKET - I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESERVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182074February 9, 2007
LATCHES/LOCKS/LINKAGES
FUEL DOOR ON MY 2003 MURANO LOCKED UP AND COULD NOT BE OPENED WITH DIRECTIONS IN OWNERS MANUAL. TOOK TO DEALER AND DEALER DETERMINED PROBLEM WAS LIKELY IN THE COMPUTER MODULE BEHIND THE DASH. IT WAS GOING TO BE $250 IN LABOR, THE DIAGNOSTIC CHARGE OF $90, AND POSSIBLY A $300 PARTS CHARGE TO FIX. I TOLD THE DEALERSHIP TO DISABLE THE LOCKING MECHANISM, AT A COST OF $135. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181813February 6, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* - WHILE DRIVING THE 2005 NISSAN MURANO AT 55 MPH ANOTHER DRIVER CUT HER OFF, CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE AND CRASH. IN AN ATTEMPT TO APPLY THE BRAKES THE CONTACT LOST CONTROL AND THE VEHICLE SPUN INTO A MEDIAN. THE CONTACT STATED THAT THE ABS DIDN'T FUNCTION PROPERLY AND WAS A SAFETY RISK. THE ROAD CONDITIONS WERE WET DUE TO THE RAIN. THE CURRENT VEHICLE AND FAILURE MILEAGE WERE 33,000. THE CONTACT SUSTAINED INJURIES IN THE CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10181583February 5, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* - THE CONTACT CALLED REGARDING A 2005 NISSAN MURANO. THE CONTACT STATED THERE WERE STRONG GAS FUMES COMING FROM THE VEHICLE. THE GAS FUMES WOULD FILL THE GARAGE. THE CONTACT TOOK THE VEHICLE TO THE NISSAN DEALER AND THE FUEL SYSTEM WAS REPLACED. THE CONTACT STATED THAT THE SMELL GAS FUMES CONTINUED. THE CONTACT RECEIVED A RECALL FOR THE FUEL SYSTEM IN APRIL 2006. THE FAILURE MILEAGE WAS 16,000. THE FUEL SYSTEM WAS REPLACED AGAIN. THE DEALER ALSO ADDED FUEL TANK PROTECTORS. THE CONTACT CONTINUED TO SMELL GAS FUMES. IN JANUARY 2007, THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER BECAUSE OF THE GAS FUMES. THE DEALER REPLACED THE EVAPORATOR CANISTER BECAUSE THEY FOUND GAS IN IT. THE FAILURE MILEAGE WAS 27,000. THE CONTACT WAS TOLD THIS WAS THE REASON FOR THE GAS FUMES. THE CONTACT STATED THAT WHEN SHE RETURNED HOME SHE SAW SOME TYPE OF TAR SEALANT AROUND THE FUEL TANK ASSEMBLY. THE DEALER DID NOT INFORM HER OF THIS. THE CONTACT STATED THE GAS FUMES WERE NOW WORSE. THE CONTACT HAS BEEN IN CONTACT WITH THE NISSAN CORPORATE OFFICE. THE CONTACT STATED THE GAS FUMES WERE MAKING HER ILL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181677February 5, 2007
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 NISSAN MURANO SE AWD. WHEN THE VEHICLE IS IN REVERSE AND BRAKE PEDAL APPLIED, THERE IS A HORRIBLE SCREECHING/SQUEALING NOISE THAT OCCURS. IT IS A VERY LOUD NOISE THAT CAN BE HEARD FROM FAR AWAY. THIS HAPPENS ALMOST EVERY TIME THE CAR IS IN REVERSE. THE PROBLEM DOES NOT OCCUR WHEN VEHICLE IS GOING FORWARD. THE BRAKES CONTINUE TO WORK EXCEPT FOR THE NOISE. I HAVE CALLED THE DEALER COUNTLESS TIMES AND THEY SAY A FIX IS BEING WORKED ON, BUT NO RESOLUTION AS TO WHEN IT WILL HAPPEN. NOT SURE IF THE DEALER IS LYING TO ME, OR IF NISSAN IS REALLY TRYING TO FIGURE IT OUT. THE DEALER DOES NOT KNOW HOW TO FIX THE PROBLEM AT THIS TIME. I WILL NOT TAKE THE MURANO IN TO BE FIXED UNTIL NISSAN HAS AN OFFICIAL SOLUTION, AS I DO NOT WANT THEM RANDOMLY REPLACING PARTS WITHOUT KNOWING WHAT THE PROBLEM IS. THIS NEEDS TO BE CORRECTED SOON AS I HAVE READ MANY FORUMS WHERE 06 AND 07 MURANO OWNERS HAVE THE EXACT SAME PROBLEM WITH BRAKE SQUEAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181195January 31, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
AFTER 64 DAYS AT DEALERSHIP TO REPLACE FAULTY AIR BAGS I RETRIEVED MY CAR TODAY. I DROVE APPROX 1/8 MILE TO THE GAS STATION ON THE OPPOSITE SIDE OF THE STREET FROM NISSAN, PULLED INTO THE GAS STATION, TURNED OFF THE IGNITION, GAS ATTENDANT FILLED GAS TANK....THEN I TURNED THE KEY AND THE CAR WOULD NOT START. CHECK SVC ENGINE, AIRBAG, SEAT BELT LIGHTS ALL ILLUMINATED, BUT ENGINE WOULD NOT TURN OVER. I CALLED BACK TO THE DEALERSHIP. ANNOYED BECAUSE I HAVE BEEN WITHOUT MY VEHICLE FOR 60 SOME ODD DAYS, AND THE VERY DAY I GET IT BACK THIS HAPPENED. THE FINALE WAS WHEN THE SERVICE MANAGER SAID HE WOULD SEND A TOW TRUCK, AND HUNG UP ON ME, AFTER I ASKED HOW WAS I SUPPOSE TO TRAVEL FROM POINT A TO POINT B. I CALLED BACK, ANOTHER MANAGER CAME OVER IN A CAR WITH A MECHANICAL GAVE ME A JUMP START WHICH ALLOWED ME TO FOLLOW THEM BACK TO THE DEALERSHIP WHERE THEY SAID MY BATTERY WAS NO GOOD AND THEY REPLACED IT. A NO GOOD BATTERY AFTER 2 YEARS AND 31,548 MILES, UMM, SEEMS STRANGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181059January 29, 2007
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
ALTERNATOR ADJUSTING BRACKET - JAN 29, 2007 TODAY, I HAD TO HAVE MY 2004 NISSAN MURANO SERVICED DUE TO A COOLANT LEAK THAT I NOTICED. WHEN LOOKING AT THE VEHICLE, ENTIRE UNDERBODY WAS FILLED WITH COOLANT AND NO COOLANT REMAINED IN THE RESEVOIR. THE DEALER SERVICED THE VEHICLE AND DOCUMENTED THE ISSUE AS THE ALTERNATOR ADJUSTING BRACKET HAVING BROKEN AND RUPTURING THE HOSE, FAN PULLEY AND THE POWER STEERING BELT BEING NEGATIVELY IMPACTED. AFTER SPEAKING WITH THE SERVICE TECH., THERE HAVE BEEN MULTIPLE TIMES THAT HE HAS SEEN THIS ISSUE. WITH AN OBVIOUS REPEATING ISSUE IN THE VEHICLES, THE SEVERITY OF DAMAGE TO THE VEHICLE (BRACKET BREAKS, ALTERNATOR LOOSENS IN HOOD AND DAMAGES SURROUNDING MECHANISMS, OR OCCUPANTS (OPERATION OF VEHICLE NOT IDEAL WITH BRACKET BROKEN, IMPACTING SURROUNDING MECHANISMS (POWER STEERING BELT, FAN, ALTERNATOR, COOLANT SYSTEM) THAT COULD RESULT, AND THE CUSTOMER DISSATISFACTION OF HAVING THIS ISSUE AND INCURRING THE COSTS TO REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179510January 23, 2007
AIR BAGS
TL* - THE CONTACT OWNS A 2004 NISSAN MORANO. WHILE DRIVING SHE NOTICED THAT THE AIR BAG AND SEAT BELT WARNING LIGHTS WERE ILLUMINATING AND THOUGHT THEY NEEDED TO BE RESET. THE VEHICLE HAD BEEN PARKED ALL DAY WITH THE WINDOW ACCIDENTALLY CRACKED. IT RAINED THAT DAY THEREFORE THE INTERIOR OF THE VEHICLE GOT WET. WHILE DRIVING HOME AT 40 MPH THE PASSENGER'S SIDE AIR BAGS DEPLOYED UNEXPECTEDLY. THE DEALER STATED THAT WATER COULD HAVE GOTTEN INTO THE SENSORS AND CAUSED THE FAILURE. *AK UPDATED 2/22/2007 - THE CONSUMER CONTACTED THE MANUFACTURER REQUESTING REIMBURSEMENT BUT THEY DENIED THE REQUEST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177751January 4, 2007
FUEL SYSTEM, GASOLINE
FUEL DOOR WILL NOT RELEASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177558January 2, 2007
STEERING:COLUMN
TL* - THE CONTACT STATED THAT ON A CLEAR SKY DAY WHILE DRIVING AT 60 MPH THE STEERING WHEEL LOCKED. THE CAR FLIPPLED OVER AND IT WAS TOTALED. THE CONTACT FELT THAT THE VEHICLE SHOULD BE COVERED UNDER NHTSA RECALL CAMPAIGN 06V401000. *AK THE CONSUMER HAS PROVIDED A COPY OF A CONSUMER'S REPORT AND USED CAR BUYING GUIDE IN 2007, HOWEVER THE INFORMATION DOES STATE 2003 AND 2004 MODELS AND THE PROBLEM WAS FIXED IN 2005 MODELS. UPDATE 04/30/07*TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10177493December 26, 2006
FUEL SYSTEM, GASOLINE
2006 NISSAN MURANO WON'T TAKE GAS STOPS NOZZLE EVEN WHEN ITS NOT FULL***CC THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER REPLACED THE FUEL TANK BUT THAT DID NOT CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176833December 22, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, HYDRAULIC
TL* - THE CONTACT STATES THAT ON 12/20/06 AROUND 10:00 AM THE CONTACT DROVE HER 2004 NISSAN MURANO OUT OF HER DRIVEWAY AND PROCEEDED TO DRIVE DOWN AN ALLEY AT ABOUT 2 MPH. AFTER MAKING A LEFT HAND TURN ONTO THE MAIN ROAD OF A RESIDENTIAL AREA, THE VEHICLE ACCELERATED TO ABOUT 50 MPH WITHOUT THE CONTACT TOUCHING THE ACCELERATOR. THE CONTACT TRIED CONTINUOUSLY APPLYING THE BRAKES, BUT VEHICLE NEVER CAME TO A STOP. THE CONTACT STATES THAT THE BRAKES WENT DOWN TO THE FLOOR. SHE HAD A HARD TIME STEERING THE VEHICLE WHILE TRYING TO GET VEHICLE TO COME TO A STOP. THE CONTACT THEN HIT A PARKED FLAT BED TRAILER, AND THE FRONT TIRES OF HER VEHICLE DROVE UP ON THE FLAT BED AND THE VEHICLE THE ROLLED OVER ON ITS SIDE LANDING ON THE PASSENGER SIDE. THE CONTACT WAS DAZED AND WITNESSES CLIMBED UP ONTO THE VEHICLE TO GET HER OUT. THE CONTACT STATES THERE WAS FUEL LEAKING FROM THE VEHICLE, AND ONCE OUT OF VEHICLE SHE AND WITNESSES NOTICE THAT THE WHEELS OF THE VEHICLE CONTINUED TURNING AT A HIGH RATE WHILE ON IT SIDE. THE CONTACT STATES THAT ONE OF THE WITNESSES CLIMBED ONTO THE VEHICLE AND SHUT THE IGNITION OFF BUT COULDN'T GET KEY OUT OF IGNITION. THE POLICE WAS CALLED AND A REPORT FILED AND PICTURES WERE TAKEN. THE CONTACT HAS CALLED THE NISSAN CORPORATION AND FILED A COMPLAINT AND WAS GIVEN #557-22135 AS A REFERENCE NUMBER.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10176210December 15, 2006
EXTERIOR LIGHTING:TAIL LIGHTS
THE LED TAIL LIGHTS ON THE NISSAN MURANO STROBE AT A VERY HIGH FREQUENCY. MY VISUAL ACUITY SEES THIS STROBE EFFECT AS TRAILS OF LIGHT FROM THE TAIL LIGHTS. THIS IS PARTICULARLY DANGEROUS WHEN SEEN AT A DISTANCE AT THE LIGHT TRAILS OBSCURE OTHER OBJECTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176179December 14, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
EXPERIENCED CLICKING SOUND AND SUBSEQUENT LOSS OF POWER WHILE DRIVING IN MOUNTAINOUS AREA. 2003 MURANO WAS COMPLETELY DISABLED WITH WHAT TURNED OUT TO BE COMPLETE FAILURE OF CVT TRANSMISSION IN NISSAN DEALER MAINTAINED VEHICLE WITH 77,000 MILES ON ODOMETER. AT THIS POINT, NISSAN HAS OFFERED NO GOODWILL HELP IN REPLACING $5000 CVT TRANSMISSION,CITING OUTSIDE OF 60,000 MILE DRIVE TRAIN WARRANTY. RELIABILITY OF CVT TECHNOLOGY IN 2003 MODEL IS QUESTIONABLE , IF COMPLETE FAILURE ON CVT IS NORMAL WEAR AND TEAR AT 77,000 MILES. WITH EXCEPTION OF REPLACING TWO RADIATORS AND THIS CVT FAILURE, I HAVE HAD BEEN VERY HAPPY WITH VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175799December 11, 2006
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH ON DRY NORMAL ROAD CONDITIONS, THE VEHICLE STALLED, AND WAS ABLE TO BE RESTARTED. THE VEHICLE STALLED AGAIN, AFTER TRAVELING 10 YARDS. IT WAS TOWED TO THE DEALERSHIP, WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CHECK ENGINE AND BATTERY LIGHT WERE ILLUMINATED PRIOR TO THE INCIDENT. THE STALLING RECURRED A YEAR LATER ON 07/17/06 WHILE TRAVELING 30 MPH. THE CHECK ENGINE LIGHT WAS ILLUMINATED PRIOR TO THE INCIDENT. THE VEHICLE WAS RESTARTED AND DRIVEN TO ANOTHER DEALERSHIP, WHO REPLACED THE THROTTLE METER. THIS CORRECTED THE PROBLEM. ON 10/24/06, THE PROBLEM RECURRED WHILE TRAVELING 30 MPH, AND WAS TOWED TO ANOTHER DEALERSHIP, WHO COULD NOT SERVICE THE VEHICLE DUE TO LACK OF PARTS NEEDED FOR THE DIAGNOSTIC. THE VEHICLE WAS TOWED TO ANOTHER DEALERSHIP, WHO DETERMINED THE AUTOMATIC TRANSMISSION WAS DEFECTIVE, AND WAS REPLACED. THIS REMEDIED THE PROBLEM. THE CONTACT WROTE A COMPLAINT LETTER TO THE MANUFACTURER AND DEALER ON 10/29/06, BUT HAD YET TO RECEIVE A RESPONSE. *AK UPDATED 12/28/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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