Nissan Murano Complaints

5,967 consumer complaints on file.

#10200706August 24, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
NISSAN MURANO 2003- 71,000 MILES- AWD TRANSFER CASE DEFECT $3500- ACUTE ONSET- LOUD CLUNKING NOISE WHICH INCREASES IN VOLUME WHEN SPEED INCREASES- INOPERABLE AT THIS TIME- CONTACTED NISSAN CONSUMER AFFAIRS WITH NO FINANCIAL ASSISTANCE GRANTED- DEALER ATTRIBUTED THAT WEAR WAS CAUSED BY DRIVING ON DRY PAVEMENT WHILE IN AWD WHICH NEVER OCCURRED. SITUATION WAS SIMILAR IN NATURE WHEN MY ALTERNATOR FAILED SUDDENLY WITH NO CAUSE WHICH RESULTED IN A RECALL ONE YEAR LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200620August 23, 2007
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE POWER DRIVER'S SEAT SHIFTS SLIGHTLY AND MAKES A CLICKING NOISE. MY NISSAN DEALER IDENTIFIED THE PROBLEM, HOWEVER REFUSED TO FIX IT UNDER MY EXTENDED WARRANTY. THE COST OF THE FIX WAS OVER $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200408August 21, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE
HEARD NOISE FROM ENGINE COMPARTMENT UNDER LOW RPM RANGE. TOOK VEHICLE TO LOCAL NISSAN DEALER FOR INSPECTION OF PROBLEM AND MECHANIC COULD NOT DUPLICATE BUT WAS ADVISED BY SHOP MECHANIC ABOUT WORN DRIVE BELT. VEHICLE IS @ 34,000 MILES. UPON INVESTIGATION AT HOME FROM TOP OF ENGINE BAY, I NOTICED AC/ALTERNATOR IDLER PULLEY WAS VIBRATING AND ROTATING OF AXIS TO THE CRACK PULLEY. I INVESTIGATED ONLINE AT WWW.NISSANMURANO.ORG FOR SIMILAR PROBLEMS. I FOUND A SERIES OF REPORTS THAT THE BRACKET THAT HOLDS THE IDLE PULLEY WAS BROKEN AND CAUSES CUTTING INTO THE ADJUSTMENT ARM AND CAUSING THE NOISE (EVENTUALLY FAILING). RETURNED VEHICLE TO THE DEALER AND INFORMED DEALER OF IDLER PULLEY PROBLEM RESEARCHED ONLINE AND REQUEST BELT SERVICE. WHEN MECHANIC REMOVED THE BELT, THE IDLER PULLEY ASSEMBLY WAS FOUND TO BE BROKEN. I BELIEVE THIS IS A SERIOUS DESIGN ISSUE AND NISSAN SHOULD PROVIDE A BETTER DESIGN AND RECALL A $16 PART. POTENTIAL ISSUES OF FAILURE OF PULLEY: 1) NEARBY VICINITY OF THE RADIATOR COOLANT RETURN HOSE CAN CUT BY BROKEN BRACKET AND CAN CAUSE ENGINE TO OVERHEAT. 2) COULD LEAD TO AN ALTERNATOR NOT PROVIDING ENERGY TO THE CAR AND A MORE SERIOUS CONSEQUENCES. *TR UPDATED 01/11/08. *LJ UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200199August 20, 2007
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE IDLER TENSION BRACKET FAILED/BROKE DUE TO UNUSUAL WEAR AND THE BELT WAS LOST 200 MILES FROM HOME! IT IS CLEAR THAT THE BRACKET WAS OVER HEAT TEMPERED BY THE MANUFACTURER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200070August 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I HAVE A NEW 2007 NISSAN MURANO SL WHEN THE VEHICLE IS IN REVERSE AND BRAKE PEDAL APPLIED, THERE IS A HORRIBLE SCREECHING/SQUEALING NOISE THAT OCCURS. IT IS A VERY LOUD NOISE THAT CAN BE HEARD FROM FAR AWAY. THIS HAPPENS ALMOST EVERY TIME THE CAR IS IN REVERSE. THE PROBLEM DOES NOT OCCUR WHEN VEHICLE IS GOING FORWARD. THE BRAKES CONTINUE TO WORK EXCEPT FOR THE NOISE. I HAVE CALLED THE DEALER COUNTLESS TIMES AND THEY SAY A FIX IS BEING WORKED ON, BUT NO RESOLUTION AS TO WHEN IT WILL HAPPEN. NOT SURE IF THE DEALER IS LYING TO ME, OR IF NISSAN IS REALLY TRYING TO FIGURE IT OUT. THE DEALER DOES NOT KNOW HOW TO FIX THE PROBLEM AT THIS TIME. I TOOK THE MURANO IN TO BE FIXED THINKING THEY HAD A AN OFFICIAL SOLUTION, BUT ALL THEY DID WAS INSPECT THE BRAKES. THIS NEEDS TO BE CORRECTED SOON AS I HAVE READ MANY FORUMS WHERE 06 AND 07 MURANO OWNERS HAVE THE EXACT SAME PROBLEM WITH BRAKE SQUEAL. IT IS SO LOUD MY NEIGHBORS CAN HERE IT FROM THERE HOUSES. THERE NEEDS TO BE A RECALL ON THIS BEFORE THE BRAKES FAIL AND SOME GETS HURT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199992August 18, 2007
SEATS
A FEW DAYS AGO; DURING NORMAL DRIVING AND TURNING RIGHT ON A STREET NEAR MY HOUSE THE DRIVER SEAT SWIM LEFT PUSHING MY BODY AGAIN THE WINDOW AND AT THE SAME TIME LOSING CONTROL. THIS IS A VERY DANGEROUS SITUATION AND IF A CAR WAS LOCATE AT THE OTHER SIDE COULD HAVE BEEN INVOLVE IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY AND THE DEALER WANTS OVER 500.00 FOR REPLACING THE ENTIRE DRIVER SEAT TRACK. CLOSE INSPECTION SHOW THAT A METAL BAR RUNNING FROM LEFT TO RIGHT AT THE READ LOCATION BROKE ON THE LEFT SITE; THIS BAR IS THE ONLY THINK PREVENTING THE SEAT FROM MOVING LEFT OR RIGHT; IT IS CLEAR THAT THIS BAR IS NOT STRONG ENOUGH; THE METAL WAS ALSO TWISTED. NISSAN SHOULD HAVE A RECALL ON THIS; PEOPLE LIVE ARE AT RISK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199625August 15, 2007
AIR BAGS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT CONTINUES TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE HAS BEEN TO THE DEALER FIVE TIMES AND HE IS STILL UNSURE IF THE AIR BAGS HAVE BEEN INSTALLED PROPERLY. THE BETTER BUSINESS BUREAU REFERRED HIM TO NHTSA TO FILE A SAFETY COMPLAINT. THE BBB STATED THAT HIS VEHICLE WAS NOT AFFECTED BY THE LEMON LAW DUE TO THE YEAR IT WAS MANUFACTURED. THE MANUFACTURER HAS DONE NOTHING BUT MAKE EXCUSES AND HAS NOT OFFERED ANY ASSISTANCE. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 7,865. UPDATED 02-01-08. *KB THE CONSUMER STATED EACH TIME THE DEFECT HAS BEEN REPAIRED THE PROBLEMS STILL PERSISTS. UPDATED 02/01/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199718August 15, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
ISSUE WITH 2004 SL MURANO. AT 68K MILES, FELT A SHUDDER AND VIBRATION IN STEERING WHEEL, WITHOUT WARNING. TOOK IT TO MECHANIC WHERE CAR DIED WHILE GOING IN REVERSE. TOOK IT TO TRANSMISSION SPECIALIST WHO COULD NOT DIAGNOSE ISSUE. TOWED CAR TO NISSAN DEALERSHIP. ANOTHER "DIAGNOSIS" PERFORMED AND CONFIRMED TRANSMISSION WAS ISSUE. NO SPECIFIC REASON GIVE. NEW TRANSMISSION ORDERED, BUT TURNED OUT TO BE DEFECTIVE. CAR WOULD NOT GO IN REVERSE. NISSAN CONFIRMED THAT THEY KNEW ABOUT THIS ISSUE. REPLACEMENT TRANSMISSION SENT AND INSTALLED. RUDE SERVICE FROM DEALERSHIP, NO HELP FROM NISSAN CUSTOMER "SPECIALIST." NEW TRANSMISSION COST WAS $6000 (PARTS AND LABOR). HAD NO OPTION BUT TO PUT NEW TRANSMISSION, BECAUSE NISSAN DOES NOT REBUILD OLD TRANSMISSIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199523August 14, 2007
SEATS:FRONT ASSEMBLY:RECLINER
2003 NISSAN MURANO SL - FAILURE OF THE DRIVER'S SEAT SUPPORT. UPON NORMAL WEAR, THE LIFTER LINK, PART OF THE SEAT LIFTER LINK SLIDE ASSEMBLY, HAD A CATASTROPHIC FAILURE WHERE THE LINK LIFTER ASSEMBLY METAL HAS SNAPPED, LEAVING NO REAR SUPPORT FOR THE SEAT AND ALLOWING THE DRIVERS SEAT TO MOVE FREELY FROM SIDE TO SIDE. THIS FAILURE WAS REPORTED TO NISSAN NORTH AMERICA. THEY ACKNOWLEDGED A SPECIAL TSB THAT TOLD OF THIS FAILURE AND HOW TO REPLACE IT, BUT WOULD NOT TAKE RESPONSIBILITY FOR THE ISSUE WHEN THE VEHICLE IS OUT-OF-WARRANTY. THIS IS A SAFETY ISSUE THAT WOULD HAVE UNKNOWN RESULTS IN A CRASH. I HAVE SEEN THIS ISSUE REPORTED BY SEVERAL OWNERS OF NOT ONLY MURANOS, BUT OTHER NISSAN VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199049August 10, 2007
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING 40 MPH THE DRIVER SEAT BEGAN TO MOVE BACKWARDS AND THEN FORWARDS AGAIN. THE DEALER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198435August 3, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO. AFTER 1.5 HOURS OF HIGHWAY DRIVING, STOPPED CAR AT STOP LIGHT. WHEN ACCELERATOR DEPRESSED, CAR WAS UNRESPONSIVE FOR 5 SECONDS, THEN LURCHED FORWARD. MOMENTS LATER, ACCELERATOR COULD BE DEPRESSED TO FLOOR (IN THE MIDDLE OF A TRAFFIC INTERSECTION) WITH UNRESPONSIVE RPM AND ACCELERATION. ONCE CAR SHUT OFF, CAR OPERATED FINE AT HIGHWAY SPEEDS FOR REMAINDER OF TRIP. WITHIN A WEEK, WHILE ON VACATION OUT-OF-STATE, SAME PROBLEMS OCCURS AGAIN. MURANO IS UNRESPONSIVE ONCE AUTO IS SLOWED FROM HIGHWAY SPEEDS TO STOP-AND-GO TRAFFIC ON HIGHWAY. ABLE TO GET AUTO OFF HIGHWAY ALTHOUGH ONCE CLEAR OF THE HIGHWAY, AUTO WILL NOT ACCELERATE FROM STOP LIGHT. CAR REMAINS UNRESPONSIVE UNTIL SHUT DOWN AND RESTARTED. ONCE RUNNING, CAR SEEMS TO CHUG AND LURCH AT ALL SPEEDS. MURANO WAS IMMEDIATELY SERVICED (THE FOLLOWING DAY) AT FAULKNER NISSAN IN HARRISBURG, PA WHILE ON VACATION AND DIAGNOSED WITH FAULTY TRANSMISSION VALVE BODY. REPLACED AT COST OF $1800+. ON RETURN TRIP TO HOME (NEWPORT, RI), VEHICLE SEEMS TO BE FINE UNTIL DECELERATING FOR STOP AND GO TRAFFIC. ONCE THAT OCCURS, IT EXPERIENCES COUNTLESS TRANSMISSION SURGES AND SHAKES AT ALL SPEEDS. FROM STANDSTILL, CAR IS UNRESPONSIVE AND OFTEN STUTTERS AND SHAKES. ON RETURN TO HOME DEALERSHIP (JUST ONE WEEK AFTER FIRST SERVICE), DEALER (BARRY NISSAN, NEWPORT, RI), REPLACES TRANSMISSION CONTROL UNIT ($1300+) YET STILL IS UNSURE IF THAT IS THE FIX. NISSAN CONSUMER AFFAIRS HAS YET TO RETURN MY CALL DESPITE MY INITIAL COMPLAINT AND MULTIPLE EFFORTS TO CONTACT THEM AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198205August 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
NISSAN MURANO 2003. WHEN HOT AND STOP AND GO, ACCELERATION CAN LAG BY 10 TO 30 SECONDS AFTER STEPPING ON ACCELERATOR PEDAL. VERY DANGEROUS. SEEMS TO BE A PRESSURE SENSOR IN THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197715July 28, 2007
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
THE RELAY THAT UNLOCKS THE GAS DOOR FAILS AND YOU CAN NOT OPEN THE GAS DOOR TO REFILL THE CAR WITH GAS. THIS IS A KNOWN DEFECT FOR '03 AND '04 AND STILL NISSAN WILL NOT COVER THE COST FOR REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197510July 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I NOTICED THE RPM REV UNCONTROLLABLY BETWEEN 2 AND 3K WHILE DRIVING AND DIDN'T THINK ANYTHING OF IT AS NO LIGHTS HAD COME ON WITH THE VEHICLE. I BEGAN TO NOTICE THAT ON HOT DAYS AND DAYS WHEN I WAS IN STOP AND GO TRAFFIC THE VEHICLE WOULD RESPOND EXTREMELY SLOW AND THEN 10-15 SECONDS LATER WOULD REV UP ALMOST TO 4K RPM ALMOST CAUSING ME TO HIT THE CAR IN FRONT OF ME. AT FIRST I THOUGHT IT WAS DUE TO THE GASOLINE IN THE VEHICLE. SO I CONTINUED TO DRIVE THE CAR. THEN A COUPLE OF WEEKS LATER I GET STUCK IN STOP AND GO TRAFFIC .. THE CAR AGAIN BEGINS TO RESPOND SUPER SLOWLY 10-20 SECONDS. I EXITED THE FREEWAY AND CAME TO A STOP LIGHT TO MAKE A RIGHT TURN. MY CAR SITS.. AND SITS.. AND THEN TAKES OFF AT 60MPH AT A STOPPED TURN RIGHT AND I ALMOST HIT A CAR. I'VE CALLED THE SERVICE CENTER AT THE NISSAN IN MY AREA AND THEY CLAIM THAT THEY HAVE NEVER HEARD OF THE ISSUES THAT I HAVE STATED AND THAT THEY NEED TO KEEP MY VEHICLE FOR A DAY TO DUPLICATE WHAT'S GOING ON. AFTER READING ALL OF THE POST BY OTHER OWNERS THERE IS SOMETHING SERIOUSLY WRONG WITH SOMETHING IN THE CARS TRANSMISSION. IF I HAVE TO REPLACE THE ENTIRE TRANSMISSION AT $6000 BECAUSE OF A $5 SENSOR THAT TO ME SEEMS LIKE A CROCK. I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT THIS BECAUSE YOU CAN GUARANTEE THE OWNERS THAT OWN THESE SLOW RESPONDING CARS WILL SELL THEM OR TRADE THEM IN AND ANOTHER UNSUSPECTING OWNER ON A HOT AND STOP AND GO TRAFFIC DAY WONT KNOW WHAT'S GOING ON WITH THEIR BRAND NEW USED 10 POINT INSPECTED VEHICLE. I THINK THAT SOMETHING NEEDS TO BE DONE ABOUT THIS OR THEIR WILL BE LOSS OF LIFE DUE TO THIS DESIGN FLAW. RIGHT NOW I HAVE NOT HAD MY FAILING PARTS FIXED BECAUSE I WILL NOT PAY THE $6,000 TO REPLACE A TRANSMISSION. I WILL PROBABLY END UP TRADING THE CAR IN AND USING THE $6,000 TO PURCHASE ANOTHER VEHICLE THAT DOES NOT HAVE THESE PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197040July 20, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 45 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS PULLED OVER AND TOWED TO THE DEALER, WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196794July 19, 2007
AIR BAGS, ELECTRICAL SYSTEM
VEHICLE HAS ENTERED "FAIL-SAFE" MODE AT LEAST 8 TIMES IN THE PAST YEAR. DEALERSHIP HAS HAD THE VEHICLE NO LESS THAN 7 TIMES FOLLOWING "FAIL-SAFE" EVENTS. GROUND WIRE TO ECM SVC BULLETIN WAS COMPLETED. RECALLED ALTERNATOR WAS REPLACED (AFTER 4TH EVENT). AIRBAG SENSOR AND AIRBAG SPIRAL CABLE WERE REPLACED FOLLOWING SEPARATE EVENTS. CURRENTLY, CARMD TOOL IS GIVING A P2135 ERROR CODE, AND STATES THAT LATEST EVENT WAS CAUSED BY THROTTLE POSITION SENSOR/SWITCH AND/OR AN "A" /"B" ELECTRICAL VOLTAGE CORRELATION ERROR. ALL "FAIL-SAFE" MODE EVENTS OCCURRED DURING HIGH-SPEED (55-65 MPH) TRAFFIC ON MULTI-LANE HIGHWAYS, WITH THE EXCEPTION OF THE LATEST EVENT. THREE TIMES, ENTRY INTO "FAIL-SAFE" MODE CREATED EXTREMELY HAZARDOUS SITUATIONS AND NEAR-ACCIDENTS. EACH TIME, AFTER THE IGNITION WAS SWITCHED OFF, THE VEHICLE HAS RESTARTED IN NORMAL OPERATING MODE, BUT THE MIL CAME ON AND STAYED ON UNTIL VEHICLE WAS SERVICED BY DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196513July 16, 2007
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 NISSAN MURANO. THE CONTACT STATED THAT THE BRAKES WOULD SQUEAL WHEN THE VEHICLE WAS DRIVEN IN REVERSE OR WHEN THE BRAKES WERE APPLIED. THE DEALER APPLIED NEW BRAKE PADS AND SHAVED THE BRAKES, HOWEVER, THE BRAKES CONTINUED TO SQUEAL. THE CURRENT MILEAGE IS 68,000 AND FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196546July 16, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MUARANO 2003. WHEN HOT AND STOP AND GO, ACCELERATION CAN LAG BY 10 TO 30 SECONS AFTER STEPPING ON ACCELERATOR PEDAL. VERY DANGEROUS. SEEMS TO BE A PRESSURE SENSOR IN THE TRANSMISSION AND THEY WANT $3000. TO $5000. TO FIX. MANY POSTS ON THE WEB. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196337July 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I STOPPED COMPLETELY (I.E., STOP SIGN, STOP LIGHT, ETC.) I COULD MASH THE ACCELERATOR TO THE FLOOR AND THE CAR WOULD ONLY GO ABOUT 2 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196310July 13, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AT 52,000 MILES THE NISSA MURANO 2003 DEVELOPED ALL KINDS OF PROBLEMS. 1. CANNOT ADJUST LEFT OR RIGHT MIRROR--$800 TO FIX. 2. FRONT LEFT SEAT DOES CANNOT MOVE FORWARD OR BACKWARDS--*$800 TO FIX. 3. FRONT MOTOR MOUNT BROKEN--$400 TO FIX 4. RIGHT FRONT DOOR LOCK MECHANISM BROKEN--$400 TO FIX 5. LEFT FRONT DOOR LOCK MECHANISM STICKING, SOON TO BREAK--$400. 6. GAS CAP ACTUATOR WENT OUT 3 TIMES--FIXED UNDER WARRANTY. 7. ALTERNATOR RECALL--FIXED BY RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Murano