Nissan Murano Complaints

5,967 consumer complaints on file.

#10239655August 25, 2008
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER'S SEAT FRAME WAS LOOSE AND TILTED TO THE LEFT. THERE WAS NO PRIOR WARNING TO THIS MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FRAME WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239719August 25, 2008
SEATS
THE DRIVERS SEAT BRACKET FAILED AND THE SEAT IS UNSTABLE, LEANING TO THE LEFT. THE SEAT ACTUALLY MOVES WHILE YOU ARE SITTING IN IT. I BELIEVE THIS IS VERY DANGEROUS. THE CAR WAS BOUGHT NEW, AND THE REPAIR COST IS IN EXCESS OF $1000. WHAT GUARANTEE IS THERE THAT THE REPLACEMENT SEAT WILL NOT FAIL AS WELL. IT APPEARS THAT THIS IS NOT AN ISOLATED PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239727August 25, 2008
LATCHES/LOCKS/LINKAGES
POWER LOCKS FAIL ON THE DRIVERS DOOR FOR NISSAN MURANO 2004 MODEL. THIS IS BECOMING A COMMON PROBLEM BASED ON DRIVER REPORTS. IT PRESENTS A SAFETY AND SECURITY RISK WHEN THE LOCK SWITCH FAILS TO ACTIVATE ONE OF THE DOORS. NISSAN NEEDS TO RECOGNIZE IT AND RECALL IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239506August 24, 2008
LATCHES/LOCKS/LINKAGES
WITHIN A FEW DAYS ALL FOUR DOOR LOCK STOPPED LOCKING OR UNLOCKING AUTOMATICALLY USING THE REMOTE OR THE DOOR SWITCH. THE ONLY WAY TO LOCK OR UNLOCK THE DOORS WAS MANUALLY. I TOOK IT INTO THE DEALERSHIP FOR DIAGNOSIS AND THEY SAID THAT ALL FOUR ACTUATORS WENT OUT AND NEEDED TO BE REPLACED AT A COST OF $1600. THEY SAID THEY REPLACE FUEL LOCK ACTUATORS ALMOST WEEKLY AND DOOR LOCK ACTUATORS VERY FREQUENTLY BUT USUALLY NOT ALL FOUR A THE SAME TIME. I FOUND IT REALLY HARD TO BELIEVE THAT FOUR INDEPENDENT COMPONENTS WOULD GO OUT ALL WITHIN THE SAME WEEK. I PLACED A POSTING ON A FORUM AND WAS AMAZED AT THE RESPONSE OF THE SAME PROBLEM. IT IS A DEFINIATE SAFETY AND SECURITY ISSUE WHEN YOU IN THE CAR BECAUSE YOU HAVE NO IDEA IF ALL DOORS ARE LOCKED UNTIL YOU LOOK AT EVERYONE OF THEM AND THEN YOU AREN'T REALLY SURE. IT ALSO IS A SAFETY/SECURITY ISSUE WHEN YOU ARE OUTSIDE THE VEHICLE BECAUSE THE MURANO ONLY HAS ONE EXTERNAL KEY LOCK. IT IS ALSO VERY INCONVENIENT. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239507August 24, 2008
VISIBILITY
I HAVE A 2005 NISSAN MURANO. AT ABOUT 55,000 MILES, THE DRIVER'S SIDE VISOR WILL NOT STAY UP - IT FALLS AT THE LEAST BUMP AND BLOCKS MY VISION. VERY DANGEROUS WHEN DRIVING IN HEAVY TRAFFIC. THIS HAS BEEN HAPPENING SINCE AT LEAST THE END OF APRIL. I WAS TOLD MY BLACKBURN MOTORS THAT IT WOULD COST ME $296.01 PLUS LABOR TO REPLACE THE VISOR. I HAVE HAD OLD BEATER CARS THAT HAVE NEVER HAD THIS PROBLEM. THIS IS A DANGEROUS PROBLEM AND THE MANUFACTURER, NISSAN, SHOULD REPLACE THIS DEFECTIVE VISORS AT THEIR COST, NOT MINE. IF AN ACCIDENT OCCURS BECAUSE OF THIS DEFECT, THAT IS A BAD MARK AGAINST NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239431August 23, 2008
SEATS
I STARTED NOTICING THAT THE SEAT WAS LEANING TO THE LEFT MORE AND MORE. I LOOKED UNDER THE SEAT AND A SEAT BRACKET UNDER THE DRIVER SEAT IN MY CAR HAS BROKEN. ALTHOUGH THIS SEAMS TO BE A SERIOUS SAFETY ISSUE THE DEALER REFUSES TO FIX IT UNLESS I PAY OVER $1000. I DID A SEARCH ONLINE, AND FOUND THAT THIS IS A FAIRLY COMMON PROBLEM IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239470August 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AT ABOUT 61,000 MILES, MY 2003 MURANO (BOUGHT NEW IN 2004) BEGAN HESITATING WHEN I ACCELERATE FROM A STOP IN TRAFFIC. THIS OCCURS EVERYTIME I'M IN STOP-AND-GO TRAFFIC FOR ABOUT 10 MINUTES. WHEN I PRESS ON THE GAS, THE CAR DOESN'T MOVE AND THEN A FEW SECONDS LATER SURGES. IT'S VERY SCARY, ESPECIALLY WHEN TRYING TO TURN LEFT IN TRAFFIC. VERY DANGEROUS. I'VE SEEN MANY SIMILAR COMPLAINTS. I HAVE NOT YET BROUGHT IT INTO THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239481August 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
COMPLETE TRANSMISSION FAILURE AT 69,000 MILES ON 2003 NISSAN MURANO. FORTUNATELY FAILURE OCCURRED IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239487August 23, 2008
LATCHES/LOCKS/LINKAGES
DOOR LOCKS, REAR HATCH LOCK AND GAS CAP LOCK WILL NOT LOCK OR UNLOCK ON A REGULAR BASIS. I HAVE SPOKE TO MANY OTHERS HAVING THE SAME FAILURE WITH THE SOLENOIDS IN THE LOCK MECHANISM NOT FUNCTIONING RELIABLY. THIS IS A HUGE SAFETY FACTOR, NOT HAVING THE SECURITY OF A LOCKED DOOR, ALLOWING ANYONE ACCESS AT WILL. I CAN'T BELIEVE NISSAN CONTINUES TO DENY THERE IS A SAFETY PROBLEM WITH THESE LOCKS WITH SO MANY HAVING IDENTICAL PROBLEMS. IT'S ONLY A MATTER OF TIME BEFORE SOMEONE WILL LOSE THEIR LIFE OR BE INJURED FROM THIS LACK OF SECURITY FROM THE DOOR LOCKS MALFUNCTIONING. I FILE THIS COMPLIANT TO LET THE NHTSA KNOW OF THE PROBLEM AND SHARE THIS WITH NISSAN TO HOPEFULLY CONVINCE THEM TO TAKE THIS MORE SERIOUSLY AND RECALL THE CARS TO MAKE THE SAFE AND SECURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239202August 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE PERIODICALLY HESITATES, SOMETIMES SEVERELY, UPON ACCELERATION FROM A COMPLETE STOP. USUALLY WHEN ENGINE IS WARM, AFTER STOP AND GO TRAFFIC. HAD IT INTO DEALER WHILE STILL UNDER WARRANTY BUT THEY SAID THEY COULD NOT IDENTIFY THE PROBLEM. CAR IS NOW OUT OF WARRANTY, PROBLEM IS WORSE. NOW THEY SAY IT IS VALVE BODY ASSEMBLY OF NISSAN CVT TRANSMISSION. COST IS $2100 FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239241August 21, 2008
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
I NEVER RECEIVED A RECALL NOTICE ON MY VEHICLE FROM NISSAN, AS I WAS DRIVING HOME ON WEDNESDAY, 8/20/08 MY VEHICLE JUST STOPPED OPERATION AS I WAS GOING THROUGH AN INTERSECTION, LUCKILY THERE WAS NO TRAFFIC. I COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. AFTER HAVING IT TOWED I FOUND OUT IT WAS THE ALTERNATOR WHICH COST ME $456.73. I FOUND OUT FROM THE GARAGE THAT THIS VEHICLE HAD A RECALL, I AGAIN WAS NEVER INFORMED AND WOULD LIKE TO RECEIVED REIMBURSEMENT FOR THIS EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239023August 20, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 NISSAN MURANO, WITH 75,000 MILES STARTED TO HAVE TRANSMISSION PROBLEMS. IT WOULD NOT ACCELERATE, AND SEEMED NOT TO SHIFT INTO GEAR. THEN IT JUST STOPPED. EVENTUALLY IT WOULD NOT SHIFT AT ALL, AND WHEN PUT INTO GEAR, THE CAR WOULD THUMP AND THEN STALL OR DIE. THE NISSAN DEALER, BILL HOOD NISSAN, HAMMOND, LOUISIANA SAID THEY WOULD NEED TO REPLACE WITH A NEW TRANSMISSION...THIS ORIGINAL CHARGE WAS $4,635. I CANNOT AFFORD THIS EXPENSE SO I WAS NOT ABLE TO HAVE THE WORK DONE THERE. AFTER READING THE NISSAN OWNER'S WEBSITE POSTINGS, I FOUND THAT THIS HAS BEEN A RECURRING PROBLEM WITH A VERY LARGE NUMBER OF NISSAN MURANO OWNERS...SO MUCH SO, THAT I PERSONALLY BELIEVE NISSAN SHOULD HAVE RECALLED THIS TRANSMISSION. I AM A VERY UPSET NISSAN CUSTOMER, AS THE NORMAL DRIVETRAIN WARRANTY IS ONLY 60,000 MILES, AND NOT THE USUAL IMPLIED WARRANTY OF 100,000 MILES. I AM HOPING THAT BY POSITING THIS, OTHERS MAY BECOME AWARE OF THIS ISSUE, BEFORE IT IS TOO LATE, AND THEY END UP MAKING PAYMENTS ON A TRANSMISSION REPLACEMENT, -OR- PLEASE PURCHASE THE EXTENDED DRIVETRAIN WARRANTY FROM NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239079August 20, 2008
VISIBILITY
THE SUN VISOR ON MY 2004 NISSAN MURANO (WITH 25K MILES) FAILED SOME TIME BACK, WHERE IT WILL NOT ALWAYS STAY IN THE UP POSITION, AND UNEXPECTEDLY FALLS BLOCKING THE FIELD OF VISION. IT IS COMPLETELY UNUSABLE IN THE SIDE WINDOW POSITION, AND COMPLETELY UNPREDICTABLE IN THE FRONT POSITION. THIS CAUSED A NEAR WRECK. WHILE DOING SOME ONLINE RESEARCH I DISCOVERED THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE DEALERS ANSWER IS TO SELL ME A $300(!!!!) SUN VISOR, PLUS INSTALLATION. THIS IS A CLEAR MFG DEFECT AS NO OTHER CAR I'VE EVER OWNED HAS HAD THIS PROBLEM IN ANY AMOUNT OF TIME OR MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239082August 20, 2008
SEATS
THE FAILURE OF THE DRIVERS SEAT FRAME ON MY 2003 NISSAN MURANO. ALTHOUGH THIS FAILURE DID NOT CAUSE AN ACCIDENT, IT COULD CERTAINLY COULD HAVE CAUSED ONE. THE LEFT REAR SUPPORT STRUCTURE ON THE LOWER SEAT FRAME GAVE WAY SUDDENLY CAUSING THE LEFT SIDE OF THE SEAT TO DROP ABOUT 8 INCHES. IF THIS HAD HAPPENED WHILE DRIVING AT HIGHWAY SPEEDS THE SUDDEN SHIFT IN POSITION AND LOSS OF BALANCE COULD HAVE LED TO A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238910August 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 MURANO HAS BEEN SLOWING TO 35 - 40 MPH ON THE FREEWAY. I TOOK IT TO THE DEALERSHIP AND THEY SAY I NEED A NEW TRANSMISSION FOR $5,500. MY CAR HAS 61,000 MILES ON IT. I AM VERY DISAPPOINTED WITH THIS VEHICLE. RATHER THAN PAY THIS, I AM FORCED TO TRADE IT IN FOR ANOTHER VEHICLE WHICH WILL PUT ME UPSIDE DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238611August 17, 2008
VISIBILITY
DRIVERS SIDE SUN VISOR CONSTANTLY FELL IN MY FACE WHILE DRIVING. WHEN I WAS DRIVING ON THE FREEWAY IT FELL IN MY FACE AND I SWATTED IT OUT OF MY FACE SO I COULD SEE, THEN THE MECHANISM THAT HOLDS THE VISOR BROKE OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238553August 17, 2008
SEATS
THE DRIVERS SEAT ROCKS WHEN TURNING, BRAKING AND ACCELERATING. THE SEAT WAS CHECKED OUT BY A MECHANIC WHO INFORMED ME THAT THE SEAT ROD IS CRACKED FROM METAL FATIGUE. I AM READING THAT THIS IS VERY COMMON WITH THE 2003 MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238388August 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
NISSAN MURANO TRANSMISSION FAILURE AFTER 92,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238453August 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN DRIVING HOME FROM WORK ONE DAY IN STOP AND GO TRAFFIC, CAR WILL HESITATE A FEW SECONDS BEFORE ACCELERATE SLOWLY FORWARD. THIS INCREASE THE RISK OF GETTING HIT FROM THE VEHICLE BEHIND BECAUSE THE MURANO SIMPLY WOULD STAND STILL FOR A FEW SECONDS WHEN TRAFFIC LIGHT TURNS GREEN AND DRIVER BEHIND ME EXPECT THE CAR TO BE MOVING. CAR HAS ONLY 95K MILES, THIS IS SIMILAR TO THE TRANSMISSION ISSUES OTHER DRIVERS HAVE THAT NISSAN WOULDN'T ADDRESS OR RECALL. I HOPE NISSAN WOULD STAND BEHIND THEIR PRODUCTS AND ADDRESS THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238296August 14, 2008
VISIBILITY
LOST SITE OF ROAD. THE SUN VISOR ON DRIVERS SIDE WILL NOT STAY UP OR IF IT DOES, IT DROPS ALL OF A SUDDEN INTO THE VISION OF THE DRIVER IMPEDING THE ABILITY TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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