Nissan Murano Complaints

5,967 consumer complaints on file.

#10350032August 17, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 NISSAN MURANO THAT NOT RUNNING DUE TO THE TRANSMISSION. I TOOK MT VEHICLE TO THE NISSAN DEALERSHIP SEVERAL TIMES COMPLAINING ABOUT NOISE, ACCELERATION ON THE GAS PEDAL OUT OF THE BLUE, SPEED DECREASING WHILE DRIVING ON HWY AT 70MPH, TO 10 OR LESS MPH. I'VE SPENT ABOUT $3000 ON A CALCULATOR CONVERSION AND EXHAUST SYSTEM, THAT I MIGHT NOT EVEN NEEDED. I HAD TO HAVE MY TRUCK TOWED TO THE NISSAN DEALERSHIP THAT HAS BEEN SERVICING MY TRUCK. THEY SAID MY TRANSMISSION WAS OUT OF WARRANTY. MY TRANSMISSION WAS UNDER WARRANTY WHEN THE PROBLEM BEGAN LAST YEAR, BUT THE DEALERSHIP P TECH CHOOSE TO WORD THE PROBLEMS A DIFFERENT WAY NOT TO REFLECT TRANSMISSION ISSUE. DEALERSHIP NOR NISSAN WANT TO ASSIST TO FIX MY TRUCK. I HAVE ABOUT 152,000K ON MY TRUCK NOW, BUT I HAD WAY LESS WHEN PROBLEMS BEGAN. I NEED ASSISTANCE TO GET TRUCK FIX, I'M SILL PAYING THE $9000. I OWE IN IT. NISSAN IS NOT STEPPING UP TO THE PLATE WHEN THEY KNEW THERE WERE TRANSMISSION ISSUES IN THE MURANO TRUCK. I'M VERY UNHAPPY, DISCUSSED, SAD THAT I'M TRAPPED IN A TRUCK THAT'S NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349526August 16, 2010
LATCHES/LOCKS/LINKAGES
I AM HAVING THE PROBLEM ON MY 05 NISSAN MURANO, THE PASSENGER FRONT DOOR DOES NOT LOCK OR UNLOCK WITH THE REMOTE. THIS IS BIG SAFETY ISSUE. YESTERDAY MY GAS DOOR FAILED ON ME ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349561August 16, 2010
SEATS
DRIVERS SIDE ELECTRIC SEATS ADJUSTMENT/TRACK BROKEN...ONLY 38,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349558August 16, 2010
LATCHES/LOCKS/LINKAGES
SEVERAL WEEKS AGO (JULY 2010) DOOR ACTUATOR ON 2009 NISSAN MURANO STARTED HAVING PROBLEMS. DOOR LOCK IS INTERMITTENT. THIS IS A SERIOUS SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349583August 16, 2010
POWER TRAIN:DRIVELINE, POWER TRAIN, SUSPENSION:FRONT, POWER TRAIN:AUTOMATIC TRANSMISSION
2007 NISSAN MURANO AWD W/ 84K MILES. TOOK VEHICLE INTO NISSAN DEALER SERVICE DEPT. IN JULY FOR NOISES IN ENGINE AREA. DIAGNOSED AS BAD WHEEL BEARINGS ON 1 SIDE OF VEHICLE COST $600.00. RETURNED TO DEALER APPROX. 1 MONTH LATER, AGAIN HEARING NOISES COMING FROM ENGINE AREA. WAS AGAIN DIAGNOSED W/BAD WHEEL BEARINGS ON OTHER SIDE & WAS TOLD REPLACEMENT FROM 1 MONTH PRIOR WAS DEFECTIVE & NEEDED REPLACEMENT AGAIN. QUESTIONED DEALER SERVICE DEPT. DIAGNOSIS, INDICATING THAT I ALSO SMELLED EITHER OIL BURNING OR SOME KIND OF FLUID BURNING WHEN DRIVING. WITHOUT FURTHER EXAMINATION OF VEHICLE, SERVICE DEPT. RECOMMENDED A FLUID FLUSH, I INDICATED THAT THE FLUIDS HAD JUST BEEN FLUSHED 1 MONTH PRIOR, WAS TOLD NO OTHER PROBLEMS WERE INDICATED WHEN VEHICLE WAS INSPECTED EARLIER THAT DAY. SMELL OF OIL OR FLUID WAS DISMISSED BY SERVICE DEPT. RECEIVED A CALL LATER THAT DAY FROM SERVICE DEPT. INDICATING REPAIRS TO DEFECTIVE WHEEL BEARING & SECOND WHEEL BEARING COMPLETED, CAR READY FOR PICK UP $400 BILL. PICKED UP VEHICLE @ APPROX. 5:30 PM. AS I DROVE HOME THERE WAS A GOOD AMOUNT OF TRAFFIC & VEHICLE SPEED DID NOT EXCEED 30 MPH FOR MAJORITY OF TRIP. UPON CLEARING OF TRAFFIC & FURTHER ACCELERATION TO APPROX. 45 MPH, THERE WAS AN EXTREMELY LOUD BANG THAT CAME FROM WHAT SOUNDED LIKE THE ENGINE AREA OF MY VEHICLE, ACCOMPANIED BY A DRAGGING & GRINDING SOUND COMING FROM THE BOTTOM OF MY VEHICLE BRINGING MY VEHICLE TO A QUICK STOP. IT SOUNDED LIKE THE BOTTOM OF MY VEHICLE FELL OFF. I MANAGED TO PULL VEHICLE OVER TO SAFETY & NEXT DAY HAD VEHICLE TOWED BACK TO DEALER. I WAS THEN INFORMED BY DEALER THAT THE TRANSFER CASE ON MY VEHICLE HAD BROKEN, THAT THE VEHICLE WAS BEYOND THE WARRANTY & THE REPAIR COST IS $3,400. THIS MAY BE A PROBLEM IN THE AWD MODEL. THERE ARE MANY SIMILAR INCIDENTS POSTED ON THE INTERNET. THIS PART IS DEFECTIVE & NEEDS INVESTIGATION, HAD I BEEN ON A HIGHWAY WHEN THIS HAPPENED THE OUTCOME COULD HAVE BEEN CATASTROPHIC, PLEASE HELP! DON'T WAIT UNTIL A TRUE TRAGEDY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349632August 16, 2010
VISIBILITY
2007 NISSAN MURANO DRIVER-SIDE SUN VISOR KEEPS FALLING DOWN ON IT'S OWN WHICH IS CAUSING VISIBILITY DISTRACTIONS TO DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349668August 16, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH IN A PARKING LOT, AND WHEN THE BRAKE PEDAL WAS APPLIED THE SPEED RATE INCREASED UP TO 25 MPH. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO AN UNOCCUPIED PARKED VEHICLE. THE CONTACT SUSTAINED NO PERSONAL INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE RESIDENCE, AND THEN TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE CAUSE OF FAILURE. THE VEHICLE WAS BEING REPAIRED FOR THE BODY DAMAGES AT THE TOTAL COST OF $3,661.88. THE FAILURE MILEAGE WAS 9,000. UPDATED 11/16/10. *LJ UPDATED 12/08/10. *LJ UPDATED 12/14/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10349683August 16, 2010
VISIBILITY
2004 NISSAN MURANO---DRIVER SIDE SUN VISOR FLIPS DOWN ON ITS OWN WHILE DRIVING AND OBSTRUCTS VIEW OF THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349795August 16, 2010
SEATS
I HAVE 2006 NISSAN MURANO AND I WENT INTO MY CAR AND WAS GETTING READY TO GO TO WORK, I SAT IN MY CAR AND WHEN I PUT ON MY SEAT BELT I FELT THAT MY DRIVER SEAT SHIFT TO THE LEFT AND WAS VERY LOOSE AND CONSTANTLY MOVING AS I WAS DRIVING. I TOOK IT TO THE DEALER AND I WAS TOLD THAT THE SEAT IS BROKEN AND THAT IT COST ABOUT $500 FOR THE PARTS ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349805August 16, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN PUSHING THE ACCELERATOR THE CAR DOES NOT RESPOND THEN LUNGES FORWARD. SEVERAL TIMES I HAVE PUSHED THE ACCELERATOR 3-5 TIMES WITH NO RESPONSE THEN IT WILL LURCH FORWARD. THE ENGINE CONTINUES TO RUN. THE PROBLEM IS INTERMITTENT, WHEN TAKEN TO THE DEALER THEY COULD NOT RECREATE THE PROBLEM. IT HAPPENS MORE FREQUENTLY IN STOP AND GO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349496August 15, 2010
SEATS
I OWN A 2006 NISSAN MURANO. THE DRIVER SEAT HA BROKEN 2X NOW. LAST TIME IT ALMOST CAUSED A ACCIDENT. CAN WE NOT GET THIS PROBLEM FIXED BEFORE SOMEONE IS KILLED OR SERIOUSLY HURT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349312August 14, 2010
LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS DON'T ALWAYS WORK PROPERLY ON MY 2004 NISSAN MURANO (HAS BEEN THIS WAY FOR QUITE SOME TIME) -- IT SOUNDS LIKE THEY ARE LOCKING/UNLOCKING, BUT THE LOCK DOESN'T ACTUALLY ENGAGE. IT'S AN INTERMITTENT PROBLEM, AND IT ISN'T ALWAYS THE SAME DOOR. I'VE SEEN MANY OTHERS WITH THE SAME PROBLEMS ON THIS VEHICLE, AND IT SEEMS LIKE AN OPEN FOR DOOR FOR A BIGGER PROBLEM (CAR JACKING, ETC) -- YOU FEEL SAFE BECAUSE YOU "HEARD" THE DOORS LOCK, YET YOU CAN STILL OPEN IT FROM THE OUTSIDE... I FEEL THAT IT COULD POSSIBLY WARRANT A RECALL FOR SAFETY REASONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349256August 13, 2010
VISIBILITY
I OWN A 2004 NISSAN MURANO. FRONT WHEEL DRIVE. MY DRIVER SIDE SUN VISOR DOES NOT STAY UP ANY MORE? IT STARTED FALLING DOWN IN 2007, BY 2009 I HAD TO REMOVE THE LIGHTED MIRROR TO DECREASE THE WEIGHT SO THAT THE VISOR WOULD NOT HAVE THE ADDED WEIGHT PULLING THE VISOR DOWN. I TRIED TO WRAP DUCK TAPE AROUND THE VISOR PLASTIC TAB BUT THE VISOR STILLS FALLS AFTER AWHILE. IT NOW JUST FALLS EVERY TIME I GO OUT FOR A DRIVE. NISSAN DEALERSHIP AND AUTO MAKER WILL NOT MAKE GOOD ON THIS DEFECTIVE PRODUCT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349292August 13, 2010
SEATS
2005 MURANO DRIVER SEAT "POPPED" WHEN ENTERING CAR. SEAT NOW HAS EXCESSIVE MOVEMENT UP AND DOWN IN RIGHT REAR CORNER. VERY UNSAFE CONDITION TO DRIVE IN SINCE THERE SEEMS TO BE NO SOLID CONNECTION TO THE FRAME. AFTER REMOVING SEAT DISCOVERED THE LINKAGE MECHANISM BETWEEN BASE RAILS AND SEAT BRACKET HAD FAILED - STAMPED METAL PART HAD CATASTROPHICALLY FAILED IN TWO LOCATIONS. FAILED PART IS INTEGRAL TO SEAT FRAME AND CANNOT BE REPLACED. SIMILAR REPAIRS NOTED ON INTERNET QUOTED AT APPROXIMATELY $1000. DESIGN CONSTRAINTS FOR THE PART SHOULD HAVE EXCEEDED THE CARS INTENDED LIFESPAN AND SHOULD NOT BE AFFECTED BY NORMAL USAGE. SAFETY OF DRIVER AND OCCUPANTS COULD BE SEVERELY IMPACTED IF VEHICLE OPERATED WITH THIS CONDITION. THIS IS A PATHETIC FAILURE ON ANY VEHICLE - LET ALONE ONE WITH ONLY 75K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349029August 12, 2010
SEATS
2005 NISSAN MURANO, DRIVER SEAT, REAR LEFT SEAT BRACKET BROKE DURING NORMAL DRIVING CONDITIONS, CAUSING SEAT TO BECOME UNSAFE AND TO SAG BADLY IN BACK LEFT CORNER AND SEATBELT TO SIT IN WRONG PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348690August 11, 2010
SEATS, LATCHES/LOCKS/LINKAGES, FUEL SYSTEM, GASOLINE, STEERING
MY 2004 NISSAN MURANO AWD SE FRONT DRIVER SEAT BROKE . I TOOK IT OUT AND PAID TO HAVE A GUY WELD IT . OTHERS HAVE TOLD ME THAT IT IS A COMMON MURANO PROBLEM . SOME SUGGESTED THAT IT IS ALREADY A NISSAN RECALL ISSUE BUT I CAN'T GET ANY INFO TO PROVE IT . IT STILL FLOPS AROUND . ALSO THE FRONT WHEEL BEARING WENT AT 75K MILES BUT THAT'S ANOTHER PROBLEM . THE DOORS LOCK AUTOMATICALLY IF YOU SLAM THE DOOR SOMETIMES . IMAGINE JUMPING OUT OF THE CAR TO PUT MAIL IN THE BOX AND WHEN YOU COME BACK IT'S LOCKED ? DEALER SAID HE FIXED IT ... HE DIDN'T . THE TAIL GATE BACK DOOR LATCH STICKS . ALSO THE METAL RIM OF THE GASOLINE FILLER NECK GOT RUSTY AND PITTED . CONSEQUENTLY THE GAS CAP DIDN'T SEAL PROPERLY AND THE CHECK ENGINE LIGHT CAME ON . THE DEALER WANTED 800 DOLLARS TO CHANGE THE FILLER NECK . I SANDED IT AND FIXED IT FOR NOTHING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348833August 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SHUDDERS AND SLOW ACCELERATION FROM A STOP. VEHICLE SLOWED ON FREEWAY FROM OVER 65 MPH TO UNDER 40 MPH AND UNABLE TO GO ANY FASTER. DEALER SAYS IT WAS DUE TO THE COMPUTER NEEDING TO BE RESET AND NOW SAYS IT IS DUE TO A FAULTY TRANSFER CASE. I AM NOT CONFIDENT THE ISSUE WILL BE RESOLVED WITHOUT REPLACEMENT OF BOTH THE TRANSMISSION AND TRANSFER CASE WITH A NEW DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348085August 9, 2010
VISIBILITY
I OWN A 2005 NISSAN MURANO WITH A DEFECTIVE DRIVER SIDE SUN VISOR. IT WILL NOT STAY UP AND KEEPS FALLING DOWN BLOCKING MY VISION AT TIME AND IS A DISTRACTION WHILE DRIVING. TRIED TO CONTACT DEALER AND THEY REFUSE TO REPLACE IT UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348104August 9, 2010
SEATS
I OWN A 2005 NISSAN MURANO WITH JUST OVER 80,000 MILES WITH POWER SEATS. THE DRIVER'S SIDE SEAT BRACKET IS BROKEN AND I AM TOLD IT WILL COST NEARLY $1000 TO REPAIR. THIS IS A SAFETY ISSUE AND A MANUFACTURER'S DEFECT. MY VEHICLE WAS NOT INVOLVED IN A COLLISION OR OTHER EVENT THAT WOULD CAUSE THE SEAT TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347891August 7, 2010
STRUCTURE:BODY:HATCHBACK/LIFTGATE, LATCHES/LOCKS/LINKAGES
REAR HATCH WILL NOT OPEN. I TRIED TO UNLOCK THE ENTIRE VEHICLE AND PUSH THE RELEASE BUTTON UNDER THE REAR HATCH, BUT IT WILL NOT OPEN. IT ONLY MAKES A CLICKING SOUND AND WILL NOT OPEN THE REAR HATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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