Nissan Murano Complaints

5,967 consumer complaints on file.

#10356570September 20, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 MURANO AT 65MPH THE CAR ALL OF SUDDEN LOST COMPLETE POWER, I WAS LUCKY TO BE ABLE TO GET IT OVER TO THE SIDE OF THE FREEWAY. THE CARS POWER TRAIN WOULD NOT ENGAGE. I HAD THE CAR TOWED TO THE DEALERSHIP AND THEY INFORMED ME THE CAR HAD A RECALL THAT THEY WOULD FIX AS WELL. THIS MODEL SEEMS TO HAVE MANY ISSUES AND NISSAN SHOULD EXTEND A LARGER WARRANTY TO COVER THEM OR BUY BACK THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356643September 20, 2010
SEATS
WHILE DRIVING AT HIGHWAY SPEEDS ABOUT 3 WEEKS AGO MY SEAT (DRIVERS SEAT) SUDDENLY SLOPED INTO THE DRIVER SIDE DOOR. PULLING OVER I DISCOVERED THAT THE BOTTOM LEFT REAR CORNER OF MAIN SEAT BRACKET BROKE OFF IN TWO PLACES. THE PROBLEM WAS CORRECTED BY HAVING A BODY SHOP WELD THE PIECES TOGETHER WITH ADDITIONAL SUPPORT METAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356679September 20, 2010
SEATS
DRIVERS SEAT ON MY NISSAN MURANO HAS BROKEN LOOSE FROM THE FRAME. THIS IS A SERIOUS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356349September 19, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM (TPMS) IS DEFECTIVE. THE PRESSURE INDICATOR IN MY VEHICLE CONSTANTLY LIGHTS UP TELLING ME MY TIRES ARE UNDERINFLATED. I HAVE CHECKED THE TIRES WITH THREE DIFFERENT TYPES OF PRESSURE GAUGES AND THE READING IS THE RECOMMENDED 32 PSI BUT THE CAR SAYS 27 PSI. WHEN I TOOK THE VEHICLE TO NISSAN THEY TOLD ME TO OVER INFLATE MY TIRES TO 37 PSI WHEN THE PLACARD IN THE DOOR SAYS TO INFLATE TO 32 PSI. BASICALLY THE TPMS IS OFF BY 16% WHICH I BELIEVE IS A SAFETY CONCERN. EITHER I OVER INFLATE MY TIRES, RESULTING IN LESS STABILITY AND UNEVEN WEAR, OR I IGNORE THE WARNING LIGHT AND TAKE THE RISK THAT I MAY DRIVE OVER A NAIL OR OTHER ROAD HAZARD AND NOT KNOW ABOUT IT. I FIND THE PROBLEM ESPECIALLY INTERESTING WHEN YOU SEE THAT ON ALL OF MY NISSAN MAINTENANCE WORK THEY REPORT THEY INFLATED THE TIRES TO 33 PSI, WHEN IN TRUTH THEY INFLATE IT TO 36-37 PSI SO THAT THE LIGHT WILL NOT COME ON. I HAVE NOTIFIED NISSAN ON 11/28/2008 BUT NO AVAIL. IT SEEMS THAT THIS IS A COMMON PROBLEM FROM MY SEARCH ON THE INTERNET AND I HOPE YOU WILL LOOK INTO IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356089September 17, 2010
SEATS
I HAVE BEEN DRIVING MY NISSAN MURANO FOR AT LEAST THREE YEARS WITH A BROKEN SEAT . I FILE A COMPLAIN THREE YEARS AGO. EVERYBODY THAT I KNOW WHO OWNS A NISSAN MURANO HAS THE DRIVERS SEAT BROKE. I HAVE BEEN READING A LOT OF COMPLAINS ABOUT THESE PROBLEM AND THE ODI HAS NOT ISSUE A RECALL. HOW MUCH IS NISSAN CORPORATION GIVING TO NOT DO A RECALL?; IM SURE THAT IF THE NISSAN MURANO OWNERS GET TOGETHER WE CAN COLLECT MORE MONEY TO MAKE ODI TO DO A RECALL THESE IS RIDICULOUS. I CAN LET YOU DRIVE MY MURANO SO YOU CAN FEEL WHO HARD IS TO DRIVE MY MURANO WITH A BROKEN SEAT. ODI NEEDS TO WORK ON THESE PROBLEM RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10355888September 16, 2010
SEATS
MY DRIVER SIDE SEAT IN MY NISSAN MURANO FRAME CRACKED. WHILE I WAS STOPPING AT A STOP SIGNED AND I THOUGHT I WAS GOING TO GO HEAD FIRST IN THE WINDSHIELD. I F MY KIDS WAS IN THE CAR THEN NO TELLING IF I LOST CONTROL OR HIT MY HEAD NO TELLING WHAT WOULD HAVE HAPPENED. HAD NO PROBLEMS WITH THIS BEFORE AND NOW IT SEEMS THERE IS A LOT OF COMPLAINTS ABOUT THE SAME FAILURE AS WHAT I HAVE HAD HERE. I HAVE NOT REPAIRED THE SEAT YET AND WILL NOT DRIVE THE CAR AGAIN UNTIL IT IS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355956September 16, 2010
VISIBILITY
MY 2004 MURANO SUN VISOR KEEPS DROPPING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355999September 16, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DOES NOT ALWAYS WORK. WHEN USING THE REMOTE THE DOOR WILL NOT LOCK OR UNLOCK, BUT THE DOOR HANDLE FUNCTIONS NORMALLY. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER SIDE DOOR, TO LOCK AND UNLOCK ALSO DOES NOT WORK. THE VEHICLE WAS NOT INSPECTED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 100000. UPDATED 12/20/10 *BF UPDATED 12/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355829September 15, 2010
VISIBILITY
THE DRIVERS SIDE SUN VISOR ON MY 2004 NISSAN MURANO KEEPS FALLING DOWN EVEN WITH THE SIMPLEST BUMP ON THE ROAD WHILE DRIVING. THIS HAPPENS ALL THE TIME. WE PUT VELCRO ON IT AND IT HAS NOT WORKED. TOOK THE CAR TO MOSSY NISSAN AND THEY SAID IT WOULD HAVE TO BE REPLACED FOR $400. THIS IS VERY DANGEROUS WHILE DRIVING AND COULD DEFINITELY CAUSE AN ACCIDENT. THE PRICE TO REPLACE IS RIDICULOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355830September 15, 2010
STEERING
2006 NISSAN MURANO SL. 37,965 MILES , POWER STEERING PRESSURE HOSE FAILED, LEAKS OUT POWER STEERING FLUID. VERY COMMON PROBLEM, YET NOT RECALLED BY NISSAN. THIS REPAIR IS OVER $500.00. DEALERSHIPS HAVE STOCK PILED THE HOSES AFTER SO MANY PROBLEMS. THIS CAN CAUSE YOU TO LOSE STEERING OR CAUSE A FIRE. THIS NEEDS TO BE SERIOUSLY LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355672September 15, 2010
VISIBILITY
DRIVER'S SIDE SUNVISOR HANGS IN LINE OF SIGHT WHEN DRIVING. HAS TO BE MOVED OVER SIDE GLASS TO SEE OUT OF THE FRONT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355430September 14, 2010
SEATS
DRIVER SEAT LEFT SIDE OF SEAT, BRACKET BROKE WHILE DRIVING. THE SEAT IS UNSTABLE AND DANGEROUS TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355497September 14, 2010
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 25 MPH WHEN THE ELECTRIC RAIL TRACK FOR THE FRONT DRIVER SEAT FRACTURED. THE CONTACT WOULD HAVE TO LEAN TO THE SIDE IN ORDER TO DRIVE THE VEHICLE, CAUSING EXTREME DIFFICULTY DRIVING. THE DEALER STATED THAT THE ELECTRIC RAILS WOULD NEED REPLACING. THE CONTACT STATED HE WAS ADVISED BY THE DEALER THAT THE FAILURE WAS VERY COMMON IN HIS YEAR, MAKE AND MODEL AND THE CONTACT BELIEVED THAT THE FAILURE SHOULD BE COVERED UNDER A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355524September 14, 2010
LATCHES/LOCKS/LINKAGES
I'M HAVING PROBLEMS WITH THE ELECTRIC DOOR LOCKS ON 2005 NISSAN MURANO. THREE LOCKS SOMETIMES WORK,BUT MOST OF THE TIME THEY DON'T. I'M CONCERNED THAT IF THERE IS AN EMERGENCY SOMEONE IS GOING TO GET HURT BECAUSE THE LOCK WILL NOT WORK. I UNDERSTAND THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM AND NISSAN WILL NOT TAKE RESPONSIBILITY FOR THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355558September 14, 2010
LATCHES/LOCKS/LINKAGES
I HAVE A NISSAN MURANO 2005 I NOTICED 9-13-2010 MY BACK PASSENGER DOORS WOULD NOT LOCK OR UNLOCK WITH THE INSIDE SWITCH OR WITH THE REMOTE I WENT TO THE NISSAN STORE THEY WANTED TO CHARGE ME $115.00 JUST TO CHECK IT OUT I REFUSED I WENT TO ADVANCE AUTO PARTS STORE AND AUTO ZONE THEY COULDN'T FIGURE OUT WHY JUST THOSE TWO DOORS ARE ACTING THIS WAY I DON'T HAVE MONEY TO JUST GIVE SOMEONE TO CHECK THE PROBLEM I NEED TO KNOW THE PROBLEM. I WORK AND GO TO SCHOOL I CAN NOT LEAVE THOSE TWO BUILDINGS TO CHECK AND SEE IF SOMEONE HAS BROKEN INTO MY CAR EVERY MINUTE BECAUSE THE DOORS DON'T LOCK OR UNLOCK IT'S UNSAFE FOR ME AND MY CHILDREN AND I HAVE A DISABLED CHILD AS WELL I PAID TOO MUCH MONEY TO PURCHASE THIS NICE VEHICLE I WANT EVERY LITTLE THING TO WORK PROPERLY FOR ME AND MY FAMILY CONSIDERING I HAVEN'T HAD IT A YEAR YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355615September 14, 2010
ENGINE AND ENGINE COOLING
I WAS DRIVING TO TAKE MY BOSS AND 2 COWORKERS TO LUNCH. I WAS ON ROBINS AF BASE IN THE LEFT HAND EXIT LANE. MY CAR JUST ALL OF A SUDDEN LOST POWER AND STALLED... NO BRAKES... NO POWER... ALL THE LIGHTS ON THE FRONT DASHBOARD CAME ON. I ALMOST GOT HIT IN THE REAR BY THE CAR BEHIND ME BECAUSE I WAS IN A TURN LANE AND MY CAR JUST STOPPED IN FRONT OF THEM. I WAS ABLE TO RESTART MY CAR AND TURN AROUND AND IMMEDIATELY PARKED IT AND WE HAD TO WALK A WAYS TO GET TO ANOTHER VEHICLE TO DRIVE... THEN MY HUSBAND CAME AND DROVE THE CAR TO MECHANIC WHO LIVES UP THE STREET WHO HOOKED IT UP TO THE SENSOR THING... IT IS THE CAM SHAFT SENSOR. NOW LOOKING AT THE OTHER COMPLAINTS I AM AFRAID THAT THERE IS MORE THAT WILL OCCUR. I CAN'T REALLY TRUST THE DEALERSHIP WHERE I BOUGHT IT BECAUSE THEY TRIED ON SEVERAL OCCASIONS TO CHARGE FOR SERVICES NOT NEEDED EACH AT LEAST $800. I PAID $80 TO HAVE MY TIRES BALANCED AND THEY ONLY BALANCED 3 OF THE 4! SO MANY PEOPLE HAVE A PROBLEM WITH THE CAM SENSOR THAT NISSAN REALLY NEEDS TO DO SOMETHING FOR THE VEHICLES NOT ON THE LIST. THIS IS NOT RIGHT FOR ALL THE CUSTOMERS WHO PAID GOOD MONEY FOR A WORKING VEHICLE IN GOOD CONDITION. I STILL HAVE TO CONTACT THE DEALER BUT I DON'T EXPECT FROM THE PREVIOUS COMPLAINTS THEY WILL BE ANY HELP AND I REFUSE TO PAY THAT KIND OF MONEY FOR A DEFAULT IN THE VEHICLE THAT THEY ARE AWARE OF AND REFUSE TO RECALL! PLEASE MAKE NOTE THAT MY 2003 NISSAN MURANO IS AMONG THOSE WITH THE CAM SENSOR PROBLEM AND NOT ON THE LIST. SOMETHING NEEDS TO BE DONE ABOUT THIS IF NISSAN EXPECTS GOOD REVIEWS AND REPEAT CUSTOMERS... IF THEY DON'T WELL, I WILL GO TO EVERY PLACE I CAN POST TO AND SHARE MY UNSATISFIED CUSTOMER SERVICE STORY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355625September 14, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM, ELECTRICAL SYSTEM, EQUIPMENT, LATCHES/LOCKS/LINKAGES, EQUIPMENT:MECHANICAL
THE BATTERY HAS BEEN REPLACED TWICE IN THE VEHICLE AND IT HAS LESS THAN 35,000 MILES ON IT. THE FIRST REPLACEMENT WAS DONE WHEN THE CAR WAS ONLY ABOUT 6 MONTHS OLD AND I JUST RECENTLY HAD TO HAVE THE BATTERY REPLACED AGAIN. THE SECOND BATTERY WAS SUPPOSED TO BE AN 84,000 MILE BATTERY AND WAS UNDER WARRANTY. HOWEVER, WHEN I WAS DRIVING IT, THE CAR DIED ON ME AND WOULD NOT START AGAIN. THE BATTERY HAD LESS THAN 26,000 MILES ON IT. NISSAN FOUGHT US ON THE REPLACEMENT EVEN THOUGH IT WAS UNDER WARRANTY, BUT WE FINALLY GOT ANOTHER ONE PUT IN. WE ARE ON OUR 3RD BATTERY IN LESS THAN 3 YEARS. THIS SAME VEHICLE HAD AN ENGINE MOUNT CRACK AT 32,000 MILES AND HAS ALSO HAD THE RADIATOR REPLACED AT 34,000 MILES. IT HAS BEEN IN THE SHOP 4 TIMES NOW IN THE LAST 2 1/2 MONTHS. WHEN THE RADIATOR WENT OUT, THE GAUGES DID NOT EVEN SAY THAT THE CAR WAS RUNNING HOT. I DISCOVERED THE ISSUE WHEN MY CAR STARTED SMOKING EVERYWHERE AND COOLANT WAS ALL OVER MY VEHICLE. NISSAN INSISTS THAT IT IS NOT AN ELECTRICAL ISSUE OF ANY KIND AND THAT THE GAUGE CAN STILL READ COOL IF THE RADIATOR GOES OUT AND THE CAR IS SMOKING. ALL IN ALL, I NOW HAVE THE 3RD NEW BATTERY, A NEW RADIATOR, AND A NEW ENGINE MOUNT. THE DRIVE BELTS HAVE ALSO CRACKED, BUT NISSAN REFUSED TO DO ANYTHING ABOUT THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355156September 13, 2010
ENGINE AND ENGINE COOLING:ENGINE
USES OIL!! I HEARD A RATTLE OR A CHATTERING NOISE FORM THE ENGINE ON LIGHT ACCELERATION. CHECKED ENGINE OIL IT WAS LOW. PUT ABOUT 1-1.5QTS IN. FIXED PROBLEM. NEXT OIL CHANGE ABOUT 1500-2000 MILES INTO THE OIL CHANGE HEARD SAME THING. AGAIN LOW OIL REPEATED LAST PROCESS. CHANGED OIL AND AGAIN ABOUT 1500-2000 MILES INTO THE OIL CHANGE SAME PROBLEM. THERE ISN'T A LEAK ONE ANY WEAR OUT SIDE THE ENGINE MUST BE LEAKING PAST THE RINGS AND INTO THE CYLINDERS AND BEING BURNT. IF NOT CAUGHT IN TIME WILL EVENTUALLY LEAD TO ENGINE FAILURE WHICH MEANS NO POWER STEERING NO POWER BRAKES, CAUGHT IN TRAFFIC, OR OUT IN THE MIDDLE OF NO WEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355397September 13, 2010
SEATS
REF COMPLAINT #[XXX]OF 9/8/10. DRIVER SEAT COLLAPSE/NISSAN MURANO; TUES 9/7/10. THIS IS A FOLLOW-UP BECAUSE I AM UNDERSTANDING THAT THIS ISSUE WAS REPORTED BEFORE AND SIMPLY "DROPPED" BY YOUR DEPARTMENT. THIS IS A "SAFETY ISSUE" WHICH COULD HAVE BEEN DISASTROUS HAD THE SEAT COLLAPSED WHEN OUR DAUGHTER (SHORT AND TINY) WAS DRIVING THE VEHICLE A FEW DAYS EARLIER ON A TRIP FROM SPRINGFIELD TO RICHMOND VA. THANK GOD SHE DID NOT ENCOUNTER THE PROBLEM THEN. THE SUPPORT FOR THE SEAT BROKE! WE HAVE THE PART. THIS SHOULD NOT HAVE HAPPENED AND NISSAN SHOULD TAKE RESPONSIBILITY FOR THE REPLACEMENT. PEOPLE ARE "WELDING" THE PART BACK: WHAT HAPPENS IF THAT SHOULD BREAK AND AN ACCIDENT OCCURS? ONE SHOULD NOT BE ENCOURAGED TO TAKE THIS ROUTE!! WE WOULD HOPE THAT YOUR DEPARTMENT WOULD TAKE THIS SERIOUSLY AND HAVE NISSAN RECALL THESE VEHICLES FOR A TOTAL REFIT OF THE SEAT BEFORE CATASTROPHE HAPPENS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355079September 12, 2010
VISIBILITY
SUN VISOR ON DRIVER SIDE HAS FAILED CAUSING IT TO SUDDENLY DROP AND OBSTRUCT THE VIEW OF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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