Nissan Murano Complaints

5,967 consumer complaints on file.

#10358691October 1, 2010
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, SEATS:FRONT ASSEMBLY:POWER ADJUST, POWER TRAIN:AXLE ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
2003 NISSAN MURANO. CONSUMER STATES ENGINE ABRUPTLY SHUT OFF AND THE VEHICLE LOST ALL POWER. *TGW THE CONSUMER WAS ABLE TO GRADUALLY STEER THE VEHICLE TO THE EMERGENCY LANE. AFTER NUMEROUS ATTEMPTS, HE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND A DIAGNOSTIC TEST REVEALED FUEL PUMP FAILURE. THE CONSUMER STATED THIS WAS NOT THE FIRST TIME THE ENGINE ABRUPTLY SHUT OFF. THE FIRST INCIDENT HAPPENED IN JULY 2007. BUT, THE VEHICLE WAS RESTARTED AND WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO FIND A PROBLEM. PRIOR TO THE FIRST TWO INCIDENTS, THE ENGINE STALLED ON MAY 10, 2010. AFTER NUMEROUS ATTEMPTS, THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DETERMINED THE CRANK SENSOR WAS FAULTY. THE CONSUMER STATED THERE HAVE BEEN OTHER REPAIRS SUCH AS: ALTERNATOR FAILURE, THE PASSENGER DOOR LOCKS ROUTINELY MALFUNCTIONED DURING EXTREME HEAT, THE DRIVER'S POWER SEAT MALFUNCTIONED, THE MOTOR MOUNTS WERE CRACKED, THE AXLES WERE LOOSE, AND THE INTAKE HOSE FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358763October 1, 2010
SEATS
TL*THE CONTACT OWNS A 2005 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 65 MPH THE FRONT DRIVERS BEGAN TO SHAKE. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THE SEAT WAS DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE FRONT DRIVERS SEAT DETACHED FROM THE MOUNTING TRACKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358508September 30, 2010
VISIBILITY
2005 MURANO SUN VISORS BROKE AND FELL HALF WAY DOWN BLOCKING SOME OF MY DRIVING VIEW. THEY WANT OVER $325.00 FOR A NEW ONE TIMES 2 = $650.00 WITHOUT ANY ASSURANCE THAT REPLACEMENTS WILL NOT DO THE SAME. THE ONLY ANSWER I GET IS OUT OF WARRANTY. PERHAPS YOU COULD GIVE ME SOME HELP TO REMEDY THIS ISSUE SHORT OF SEWING A SNAP TO THE ROOF. THANK YOU FOR ANY COOPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358289September 29, 2010
SEATS
TL* THE CONTACT OWNS A 2006 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD THE SQUEAKING NOISE AND A POP SOUND FROM THE DRIVER'S SEAT. THE SEAT THEN BROKE, PUSHING HER TOWARD THE STEERING WHEEL AND INJURING HER AS WELL. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10358342September 29, 2010
VISIBILITY
2006 NISSAN MURANO DRIVER SIDE SUNVISOR KEEP FALLING DOWN WITH NO REASON WHILE DRIVING. MIGHT CAUSE AN ACCIDENT OF HITTING ANOTHER VEHICLE IN FRONT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358178September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 NISSAN MURANO HESITATES IN TRAFFIC AN ALL OF A SUDDEN ACCELERATES WILDLY IN TRAFFIC... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358190September 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 NISSAN MURANO TRANSMISSION/TRANSFER CASE/DIFFERENTIAL IS SHOT. THERE WAS THIS LOUD WHISTLING SOUND A SUDDEN JERK AND THEN A RATTLING SOUND WHICH I FOUND OUT FROM THE NISSAN DEALERSHIP THE TRANSMISSION NEEDS TO BE REPLACED. UPON LEAVING THE DEALERSHIP I WENT TO ACCELERATE AND THERE WAS A DELAYED RESPONSE AND THEN THE VEHICLE JUST TOOK OFF. IT APPEARS THAT ABOVE 1000 RPM THE TRANSMISSION KICKS INTO GEAR OTHERWISE THE TRUCK WILL NOT MOVE FASTER THAN 2 MPH. THIS IS EXTREMELY DANGEROUS BECAUSE IT HAPPENS WITHOUT WARNING. THE MAKERS OF NISSAN HAS BEEN NOTIFIED BY HUNDREDS OF CONSUMERS THAT OWN THE NISSAN MURANO 2003-2009. YET NISSAN WILL DO NOTHING, BUT BLAME THE CONSUMER FOR LACK OF SERVICE ON THE VEHICLE. WILL SOMEONE HAVE TO DIE BEFORE THERE IS A RECALL??!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358047September 28, 2010
SEATS:FRONT ASSEMBLY:POWER ADJUST
TL*THE CONTACT OWNS A 2004 NISSAN MURANO. WHILE ATTEMPTING TO ADJUST THE DRIVER SIDE FRONT SEAT, THE CONTACT NOTICED THAT THE SEAT WOULD MECHANICALLY MOVE FORWARD. HOWEVER, ALL OF THE ADDITIONAL MOVABLE POSITIONS DID OPERATE NORMALLY. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CURRRENT MILEAGE WAS APPROXIMATELY 89,000. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358123September 28, 2010
SEATS
2005 NISSAN MURANO - DRIVER SEAT BROKE AND IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357903September 27, 2010
VISIBILITY
VEHICLE 2009 NISSAN MURANO MILEAGE 70,000 SAFETY ISSUE: HIGH SPEED WIPERS AND INTERMITTENT FRONT WINDSHIELD WIPERS DO NOT WORK ON EITHER MANUAL MODE OR AUTOMATIC RAIN SENSING MODE. ONE DEALER CAN NOT DIAGNOSE PROBLEM, BUT WANTS TO REPROGRAM COMPUTER @ $500 IN HOPES OF FIXING THE ISSUE. ANOTHER DEALER WANTS TO REPLACE WINDSHIELD FOR $1,100 AS THEY BELIEVE THAT SOMETHING IN THE COMPOSITION OF THE WINDSHIELD IS INTERFERING WITH THE RAIN-SENSING SENSOR MONITORING SYSTEM. THIS IS A WELL CARED FOR VEHICLE UNDER A PROFESSIONAL FLEET MAINTENANCE PROGRAM. THIS VEHICLE IS AVAILABLE FOR USE BY SEVERAL EXECUTIVES AND TO HAVE AN INOPERABLE HIGH-SPEED WIPER FUNCTION IS A SERIOUS SAFETY ISSUE. NISSAN'S CORPORATE SAFETY RESPONSE TO THIS BASIC SAFETY ISSUE IS TO KEEP SENDING THE VEHICLE FOR MORE DIAGNOSIS BY THE DEALER, WHO WANTS TO START REPLACING PARTS AT THE OWNER'S EXPENSE AND TO NISSAN'S PROFIT IN HOPES OF FINDING A SOLUTION. ENGINEERING PROPERLY FUNCTIONING WINDSHIELD WIPERS ON A VEHICLE THAT COST $40,000 NEW SHOULD BE A BASIC SAFETY REQUIREMENT UPON THE MANUFACTURER THIS WIPER ISSUE HAS BEEN A LONG-TERM CHRONIC PROBLEM WITH THIS VEHICLE TO WHICH I ONLY RECENTLY BECAME AWARE. AN INTERNET SEARCH INDICATES OTHER NISSANS WITH RAIN-SENSING WIPERS ALSO HAVE THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357948September 27, 2010
LATCHES/LOCKS/LINKAGES
DOOR LOCKS DOES NOT WORK AS INTENDED HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PROBLEM WITH THEIR LOCKING MECHANISM AND NOT RECALLING THEM FOR SAFETY CONCERN IS NEGLIGENT. IT'S AN OPEN DOOR TO A LAWSUIT IF SOMEONE WERE TO BE MURDERED DUE TO A DOOR THAT DIDN'T LOCK, ALTHOUGH THE DRIVER PUSHED THE LOCK BUTTON AND HEARD THE LOCKING NOISE. REMEMBER, IN THIS CASE THERE'S NO OBVIOUS INDICATION THE DOOR ISN'T LOCKED UNLESS SOMEONE WALKS UP AND OPENS IT FROM THE OUTSIDE. THE DRIVE "THINKS" THE DOOR IS LOCKED, WHEN IN REALITY IT'S AN "OPEN DOOR" FOR CARJACKING OR ROBBERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357965September 27, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE FRONT PASSENGER DOOR AND LIFT GATE LOCKS ARE FAILING TO LOCK OR UNLOCK FROM KEY FOB OR FROM LOCK/UNLOCK SWITCH ON DRIVER'S DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357737September 26, 2010
LATCHES/LOCKS/LINKAGES
2005 NISSAN MURANO DOOR LOCKS DO NOT WORK WITH KEY FOB OR DOOR BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357362September 24, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL ACTIVATED AT AN UNKNOWN SPEED WHEN HE REALIZED THAT THE DASHBOARD CRUISE CONTROL INDICATOR WAS NOT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT MANUFACTURED TO HAVE THE CRUISE CONTROL FEATURE DISPLAYED BY THE ILLUMINATION OF AN INDICATOR LAMP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357197September 23, 2010
VISIBILITY
LEFT AND RIGHT SUN VISORS ON 2006 NISSAN MURANO BECAME FLOPPY/DROOPY (I.E. WOULD NOT STAY IN POSITION) IN 2008. VERY DANGEROUS AS THEY DROOP DOWN INTO THE EYE'S OF DRIVER OR PASSENGER AND WON'T HOLD POSITION WHEN NEEDED TO BLOCK OUT SUN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357227September 23, 2010
SEATS
TL*THE CONTACT OWNS A 2007 NISSAN MURANO. WHILE TRAVELING 30 MPH THE CONTACT HEARD A LOUD NOISE INSIDE OF THE VEHICLE, SECONDS LATER THE CONTACT NOTICED THAT THE BOTTOM OF THE FRONT DRIVER SIDE SEAT HAD COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LIFTER LINK ASSEMBLY NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 46000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357029September 22, 2010
SEATS
BROKEN WELDS IN THE DRIVER'S SEAT BASE FRAME. FIRST BROKE ABOUND 4/9/2008. AFTERMARKET SEAT HEATERS HAD BEEN INSTALLED BY A VENDOR PREVIOUSLY. TOOK VEHICLE TO VENDOR, FOUND BROKEN WELDS IN THE DRIVER SEAT BASE, CAUSING THE BASE TO DROP DOWN AND TO THE LEFT. VENDOR REMOVED THE DRIVER SEAT, ALIGNED, REINFORCED , MIG WELDED THE AFFECTED AREAS. VENDOR REASSEMBLED AND TESTED SEAT, APPEARED TO BE SOLID. 9/15/2010. DRIVING VEHICLE AT MODERATE SPEED (35-40 MPH) , LOUD "POP" , THEN LEFT REAR SIDE OF DRIVERS SEAT DROPPED DOWN. NO LOSS OF CONTROL , BUT NOW AN OBVIOUSLY UNSAFE SITUATION. 9/22/10. TOOK VEHICLE BACK TO VENDOR (SEE ABOVE), VENDOR PULLED OFF ACCESS PANELS AND VERIFIED THAT WELDS PERFORMED IN 2008 WERE SOLID AND THAT THE FRAME HAD BROKEN IN ANOTHER SPOT. DECLINED TO EVEN ATTEMPT A REPAIR AT THIS POINT FOR SAFETY CONCERNS AND ADVISED CONTACTING DEALER FOR NEW PART. 9/22//10 VISITED NISSAN DEALER, SEAT INSPECTED BY TECHNICIAN, STATED THAT THE REAR LOWER DRIVERS SEAT FRAME WAS BROKEN AND WOULD NEED TO BE REPLACED. THE SERVICE DEPT QUOTED A PRICE OF $750.00 PARTS, $275.00 LABOR, FOR A TOTAL OF $125.00 PLUS TAX. THIS IS A SERIOUS SAFETY PROBLEM IN MY MIND. THE CAR HAS 44,000 MILES, WAS PURCHASED IN, AND SPENDS MUCH OF IT'S TIME IN FLORIDA. THERE IS ABSOLUTELY NO RUST OR CORROSION ANYWHERE I KNOW OF. I BELIEVE THIS IS A DEFECT AND SHOULD BE COVERED BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356946September 22, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 NISSAN MURANO. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE IT ACCELERATED SUDDENLY AND THE VEHICLE DID NOT STOP UNTIL IT HIT ANOTHER VEHICLE. THIS WAS THE FIRST TIME THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THEY WOULD HAVE SOMEONE INSPECT THE VEHICLE, BUT THEY HAD NOT DONE SO AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 563.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10356730September 21, 2010
SEATS, VISIBILITY
BROKEN SEAT FRAME, AND SUN VISOR FALLS DOWN RANDOMLY WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356810September 21, 2010
SEATS
DRIVER'S SEAT LEFT SIDE LINK AND MOTOR ASSEMBLIES HAVE FAILED RESULTING IN SEAT TIPPING SIDEWAYS FROM LEFT TO RIGHT WHEN TURNING RIGHT. THE SHOULDER AND LAP BELT LOCKS TO THE NOW MOVING SEAT RESULTING IN AN UNSAFE CONDITION SHOULD THE VEHICLE BE INVOLVED IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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