Nissan Murano Complaints

5,967 consumer complaints on file.

#10459040May 20, 2012
SEATS
DRIVER SEAT FRAME,THE LEFT SIDE REAR BRACKET BROKE, CAUSING THE SEAT TO DROP DOWN 6'' AND BECOME UNSTABLE. IT BROKE WHILE DRIVING ON IN A STRAIGHT PATH ON A SMOOTH ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459059May 20, 2012
VISIBILITY/WIPER, VISIBILITY
DRIVER'S SIDE SUN VISOR WILL NOT REMAIN IN UP DURING DRIVING CONDITIONS. ITEM WILL FALL INTO DOWN POSITION AND OBSTRUCT DRIVER'S VIEW OF ROAD, OTHER VEHICLES, AND SIGNAGE. THIS IS NOT AN ISOLATED INCIDENT ON BUMPY ROADS; THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE PAST 12 MONTHS, ALL ON HIGHWAY MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458900May 18, 2012
POWER TRAIN
THE VEHICLE DOES NOT GO WHEN YOU PRESS THE GAS. IT STALLS EXTREMELY BAD. IT HASN'T CAUSED ME A WRECK --YET BUT IT IS GOING TO HAPPEN. I HAVE 2 YOUNG BOYS(AGE 6 &4) AND I AM SCARED FOR THEM TO BE IN THE CAR WITH ME. I CAN NOT PULL OUT IN FRONT OF ANYONE BECAUSE IT TAKES SO LONG FOR THE ACCELERATION TO PICK UP. I LIKE THE LOOKS OF MY MURANO AND I BOUGHT IT SAYING"IT IS A NISSAN SO IT WILL LAST" BUT I AM STARTING TO DOUBT THAT SERIOUSLY!! THIS IS MY 2ND NISSAN VEHICLE AND IF THIS PART CANT BE RECALLED THEN IT WILL BE MY LAST AND I WILL SPREAD THE WORD. THIS CVT PROBLEM IS A SAFETY ISSUE FOR SO MANY OWNERS YET NISSAN REFUSES TO DO ANYTHING. I AM VERY DISAPPOINTED AND HATE TO SELL MY MURANO BUT THAT LOOKS LIKE WHAT I WILL HAVE TO DO AND TAKE A HUGE LOSS ON IT ALSO BECAUSE OF THE CVT NEEDING REPLACED. MAKES THE CAR NOT WORTH THE NADA OR BLUE BOOK AT ALL.!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458769May 17, 2012
SEATS
THE DRIVER'S SEAT HAS BECOME DETACHED FROM THE FLOOR FRAME ON ONE SIDE. THE ELECTRIC MECHANISM TO MOVE THE SEAT STILL WORKS, BUT THE WHOLE SEAT APPEARS LOOSE. AT FIRST IT FELT LIKE ONLY A LOOSE BOLT, AND WE HAD TAKEN IT REPEATEDLY TO A DEALER. I WAS RECENTLY TOLD THE ENTIRE SEAT MAY HAVE TO BE REPLACED, AS THERE WAS NOW A 'BREAK' IN THE WELDING OF THE SEAT TO THE SEAT FRAME ON THE FLOOR. THIS WAS NOT CAUSED BY ANY ACTION OF THE OWNERS NOR DUE TO PRIOR ACCIDENT. IT APPEARS THIS HAS BEEN A RECURRENT PROBLEM FOR THESE MURANO'S, AS I HAVE SEEN CONSUMER WEB SITES REPORTING THIS BASED ON OTHER OWNER'S COMPLAINTS, WHICH IS WHY I DECIDED TO REPORT IT AS WELL. I WAS GLAD TO FIND OUT ABOUT THE REPETITIVE NATURE OF THIS PROBLEM WITH OTHER OWNERS (I CONDUCTED MY OWN INTERNET SEARCH) OR I MAY NEVER HAVE REPORTED THIS. I AM CONCERNED THIS IS A SAFETY ISSUE IF THE CAR IS IN AN ACCIDENT. IT WILL NEED TO BE FIXED NOW, BUT I UNDERSTAND NISSAN HAS REPLACED SOME OF THEM FOR OTHER OWNERS AND I AM EXPLORING THIS OPTION. NOTE - MILEAGE AND DATE ENTRIES ABOVE ARE JUST ESTIMATES. I COULD ONLY FIND ONE OLD REPAIR INVOICE WITH THIS ISSUE MENTIONED ALTHOUGH I HAD ASKED THEM TO CHECK IT MANY TIMES. PERHAPS THE DEALER KNEW THIS WAS A PROBLEM AND CHOSE NOT TO PUT IT ON THE WORK ORDER. I'M AFRAID I HAVE ALSO LEARNED A LESSON TO MAKE SURE EVERYTHING THEY CHECK IS ENTERED ON THE WORK ORDER, AND TO READ MY WORK ORDERS MORE CLOSELY, ESPECIALLY WITH DEALERS WHO HAVE VESTED INTEREST RELATED TO RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458852May 17, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR EMITTED A LOUD NOISE WHEN IT WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LOCK ACTUATOR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 137,785.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458746May 16, 2012
UNKNOWN OR OTHER, VISIBILITY/WIPER
THE SUN VISOR DROPS DOWN AND BLOCKS VIEW WHILE DRIVING. THE VISOR WILL NOT STAY UP AND SO WE HAVE TO HOLD IT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458521May 15, 2012
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD SOMETHING CRACK UNDERNEATH THE DRIVERS SEAT. THE FAILURE CAUSED THE SEAT TO WOBBLE AND BECOME EXTREMELY UNSTABLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458280May 14, 2012
AIR BAGS
ON FRIDAY APRIL 27, 2012 I WAS IN ALBUQUERQUE PROCEEDING EAST IN THE PASSING LANE OF CENTRAL AVENUE SE, GOING 20 MPH. A BLACK CAMERO, PROCEEDING NORTH ON JEFFERSON ST NE, RAN A STOP SIGN, SPED INTO THE INTERSECTION AND COLLIDED WITH THE FRONT OF MY 2011 NISSAN MURANO. WHEN THIS HAPPENED NOT ONE AIRBAG DEPLOYED I SUFFERED INJURIES AND AM GOING IN FOR BACK SURGERY TOMORROW. THE MURANO FRAME WAS BENT AND THE CAR TOTALED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10458263May 13, 2012
VISIBILITY
THE DRIVER SIDE SUN VISOR BEGAN FLIPPING DOWN ON ITS OWN. IT IS A MAJOR SAFETY HAZARD, AS IT CAN FALL AND OBSTRUCT VISION TEMPORARILY. I HAVE BEEN READING THAT OTHERS HAVE THE SAME COMPLAINT ON THE MURANO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458181May 12, 2012
SEATS
MY WIFE WAS DRIVING AND THE DRIVERS SEAT BECAME UNSTABLE. IT DROPPED DOWN AND TILTED TO THE REAR LEFT. UPON VISUAL INSPECTION, THE LEFT REAR SEAT BRACKET IS NO LONGER CONNECTED TO THE FLOOR OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458087May 11, 2012
VISIBILITY
AT SPEEDS FROM 15 MPH AND UP TO HIGHWAY SPEEDS DRIVER SUN VISOR IS DROPPING DOWN ON MINOR BUMPS ON THE ROAD COVERING DRIVER VISIBILTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458145May 11, 2012
SEATS
DRIVER LEFT SEAT HAD A STRUCTURAL FAILURE ON ITS BRACKET THAT RESULTS FROM METAL FATIGUE. THIS FAILURE CAUSED REARWARD TILTING OF THE DRIVER'S SEAT WHILE THE VEHICLE WAS OPERATED AND POTENTIALLY COMPROMISE VEHICLE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457926May 9, 2012
SEATS
MY DRIVER SEAT IS WOBBLY . IT ROCKS. I DO NOT FREE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457957May 9, 2012
SEATS
SEAT MOUNTING BRACKET BROKE . MAKES SEAT TILT TO LEFT WHILE DRIVING . NO RECALLS EVEN THO THIS A COMMON OCCURRENCE ON THIS MODEL . JUST SHOWS NISSAN DESIRE TO STAND BEHIND PRODUCT ....... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457729May 7, 2012
SEATS
BROKEN ELECTRIC SEAT, WILL NOT MOVE. SEEMS TO BE A WIDESPREAD PROBLEM. HARD TO BE COMFORTABLE. PRICE OF REPAIR IS WAY TO EXPENSIVE. THIS PROBLEM SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457569May 5, 2012
SEATS
I WAS DRIVING IN MY 2005 NISSAN MURANO AND JUST EXITED OFF THE FREEWAY. WHILE TURNING ON THE EXIT RAMP I FELT THE DRIVER SEAT FEEL LIKE IT SHIFTED UP AND AWAY FROM THE REAR LEFT. ABOUT A MILE LATER THERE WAS A LOUD CRACK AND THE LEFT REAR CORNER OF THE DRIVER'S SEAT DROPPED DOWN. WHEN I GOT HOME I LOOKED UNDER THE SEAT TO SEE WHAT HAD HAPPENED. I APPEARS THE BRACKET THAT CONNECTS THE LEFT REAR CORNER OF THE DRIVER'S SEAT TO THE FLOOR BRACKET HAS BROKEN. I SPENT SOME TIME TODAY SEARCHING ON THE INTERNET AND FOUND THIS IS A QUITE COMMON PROBLEM. I EVEN FOUND A TECHNICAL SERVICE BULLETIN FROM NISSAN ON HOW TO FIX THE PROBLEM. IF IT'S A KNOWN ISSUE THAT THE BRACKET WILL EVENTUALLY FAIL UNDER FATIGUE WHY ISN'T THERE A RECALL OR A SERVICE ANNOUNCEMENT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457447May 4, 2012
VISIBILITY
THE SUN VISOR ON THE DRIVER SIDE WILL NOT STAY UP AND FALLS INTO THE LINE OF SIGHT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457248May 3, 2012
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED WHILE ATTEMPTING TO ADJUST THE STEERING WHEEL, IT BECAME STUCK IN THE UP POSITION AND COULD NOT BE LOWERED. SINCE THE CONTACT WAS UNABLE TO LOWER THE STEERING WHEEL IT WAS DIFFICULT TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THE TILT MOTOR FOR THE STEERING WHEEL WAS DEFECTIVE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457249May 3, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 NISSAN MURANO. THE CONTACT STATED THE VEHICLE HAD A KEYLESS LOCK AND THE FRONT DRIVER'S SIDE WOULD NOT LOCK WITH THE REMOTE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE ACTUATOR FAILED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457422May 3, 2012
SEATS
WHILE DRIVING, MAKING A RIGHT TURN, THE DRIVER'S SEAT, LEFT REAR "DROPPED" VERY QUICKLY CAUSING ME TO VEER TO THE LEFT NEARLY CAUSING AN ACCIDENT BY GOING PARTIALLY INTO ANOTHER LANE OF TRAFFIC. BROUGHT THE VEHICLE HOME AND UPON INSPECTION FOUND THE LEFT REAR SEAT BRACKET BROKEN. FOUND THIS TO BE A COMMON PROBLEM UPON CHECKING "EDMONDS.COM NISSAN MURANO" FORUM. VERY SHAKEN UP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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