Nissan Murano Complaints

5,967 consumer complaints on file.

#10573209March 18, 2014
SUSPENSION, ENGINE AND ENGINE COOLING, FUEL/PROPULSION SYSTEM
AT 90,000MI NEEDED MOTOR MOUNTS, CONTROL ARMS, AND FRONT END IS STILL NOTHING TO WRITE HOME ABOUT. IT WON'T TAKE GAS AND IT BUCKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573212March 18, 2014
SEATS
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED WHILE PARKED, THE FRONT DRIVER'S SIDE SEAT PARTIALLY DETACHED FROM THE FRAME WHEN THE SEAT WAS OCCUPIED. ALSO, WHENEVER DRIVING THE SEAT WOULD BEGAN TO ROCK IN A BACKWARD AND FORWARD MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THE SERVICE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572784March 17, 2014
POWER TRAIN
I TOOK MY CAR IN FOR AN OIL CHANGE AND WAS INFORMED THAT IT NEEDED A NEW SEAL ON THE TRANSFER CASE. IF I DID NOT DO THIS THE CAR WOULD LOCK UP AND NOT MOVE. THE REPAIR COST WOULD BE 1500 TO 3800 DOLLARS. IT SEEMS THAT NISSAN HAS A HISTORY WITH ITS POWER TRAINS AND SHOULD NOT EXPECT A CUSTOMER TO REPAIR IT AND BE TOLD THAT IT JUST HAPPENS AND WILL AGAIN WITH SUCH MINIMAL MILEAGE. I HEARD A FEW OTHER CUSTOMERS BEING TOLD THAT THEY ALSO HAD MAJOR REPAIRS THAT WERE NEEDED WHEN GOING IN FOR ROUTINE MAINTENANCE. IT DOES APPEAR THAT DEALERSHIPS HAVE A WAY TO EXTORT LARGE SUMS OF MONEY FROM PEOPLE IN A STRUGGLING ECONOMY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572872March 17, 2014
SEATS
2003 NISSAN MURANO; DRIVER'S SEAT IS LOOSE & ROCKS WHILE TURNING VEHICLE. PROBLEM AROSE A FEW MONTHS AGO. ? HAZARD IF IN ACCIDENT WILL INTEGRITY OF SEAT & AIR BAG DEPLOYMENT BE PROPER? PER NHTSB THIS PROBLEM HAS BEEN INVESTIGATED. REPAIR QUOTES @ DEALER EXCEEDS $1,500. NISSAN DOES NOT ADDRESS THIS ISSUE, ONLY MADE A SERVICE ADVISORY. NISSAN WILL NOT DO, NOR PROVIDE ANY REPAIR ABSENT PAYMENT. MANY COMPLAINTS ON THE INTERNET & OWNER SITES OF THIS EXACT FAILURE/PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572541March 15, 2014
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY
I HAVE NEVER OWNED A VEHICLE WITH THIS MANY BLIND SPOTS! I HAVE HAD SO MANY "CLOSE CALLS" AND IT FINALLY CAUGHT UP TO ME. I WAS BACKING OUT OF A PARKING PLACE AND BACKED INTO A CAR. THE CAR WAS DOUBLE PARKED BUT I LOOKED IN MY MIRRORS AND OVER MY SHOULDER AND NEVER SEEN THE CAR. THIS BEING SAID, I WAS ALREADY SCARED OF MY MURANO PRIOR TO THIS BECAUSE OF THE SIDE BLIND SPOTS. I HAVE ALMOST HIT PEDESTRIANS, CARS, AND BICYCLISTS CROSSING THE STREET ON NUMEROUS OCCASIONS. THE VEHICLE WHERE THE SIDE MIRRORS ARE IS WAY TO BIG, ALONG WITH THE MIRRORS, THERE IS A HUGE BLIND SPOT. I HAVE BEEN VERY CAUTIOUS WHEN TURNING BECAUSE OF THIS BUT NEVER REALIZED HOW THE BLIND SPOT IN THE SIDE REAR WAS I TILL I HIT THAT CAR. THE REAR BACK WINDOWS ARE SMALL BUT THE ISSUES IS THE WINDOWS ARE TO HIGH AND THE BODY IS AT AN UPWARD SLANT LEAVING NO VIEW WHEN LOOKING OVER YOUR SHOULDER. THIS GIVES PEOPLE A SENSE THAT THEY CAN SEE BUT YOU CAN NOT SEE A CAR SITTING AT YOUR REAR QUARTER PANEL. WITH ALL OF THE BLIND SPOTS I AM AFRAID I WILL RUN OVER A PEDESTRIAN WALKING ACROSS THE STREET AS I AM TURNING AND NOW AFRAID I WILL BACK INTO SOMETHING OR SOMEONE DUE TO THE SIDE REAR BLIND SPOTS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10572562March 15, 2014
VISIBILITY/WIPER
DRIVER SIDE VISOR WILL NOT STAY UP, BLINDING THE DRIVER OR SIGNIFICANTLY REDUCING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572603March 15, 2014
SEATS
DRIVER SEAT BRACKET/TRACK BROKE SUDDENLY. LEFT REAR CORNER NOW UNATTACHED AND SEAT IS WOBBLY AND NOT SECURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569354March 14, 2014
SEATS
WHILE DRIVING MY 8YR OLD DAUGHTER AND HER FRIEND IN THE MURANO, I WENT AROUND A LONG LEFT HAND BEND GOING 45 IN A 50MPH AREA - THE BACK LEFT BRACKET UNDER MY SEAT JUST SNAPPED, WHICH IN TURN MADE ME LEAN BACK AND TO THE LEFT, OF COURSE THIS THEN EFFECTED MY STEERING AND FOR A BRIEF INSTANT PULLED ME INTO THE OPPOSING LANE. THANKFULLY THERE WAS NO ONCOMING TRAFFIC AND I MANAGED TO CORRECT MY POSITION ON THE ROAD. THIS BRACKET HAS SINCE BEEN REDESIGNED ON THE MORE RECENT MURANO'S TO BE MUCH STRONGER AND BASICALLY LOOKS AND WORKS LIKE THE OTHER 3 BRACKETS (THAT DON'T SNAP). THE BRACKET THAT SNAPPED ON MY CAR IS SO THIN AND FLIMSY IN COMPARISON TO THE OTHERS IT'S A JOKE - AND SO DANGEROUS. I DID TAKE MY CAR BACK TO THE NISSAN DEALER IN DURHAM NC - BUT THEY TOLD ME A STRAIGHT UP "NO" WE ARE NOT GOING TO FIX OR DO ANY KIND OF RECALL. (I GUESS THERE HAVE TO BE MORE COMPLAINTS/INJURIES/DEATHS BEFORE A RECALL IS MADE). MANY INSTANCES OF THIS CAN ALSO BE FOUND ONLINE, BUT ALL SEEM TO RECEIVE THE SAME ANSWER FROM NISSAN - "NO" . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569172March 13, 2014
VISIBILITY
THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM! THIS HAPPENS DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568692March 12, 2014
FUEL SYSTEM, GASOLINE
I OWN A 2007 NISSAN MURANO. PROBLEMS WITH VEHICLE MISFIRING. BROUGHT TO DEALERSHIP. TOLD THAT I HAVE TO REPLACE THE FUEL SENDING UNIT. GAS GAUGE WILL SHOW FUEL IS EMPTY BUT ITS NOT. GAUGE WILL GO UP AND DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568749March 12, 2014
SEATS
WHILE GOING AROUND A TURN I HEARD A SNAP AND THE DRIVERS SEAT FELL TO THE SIDE. UPON MECHANIC INSPECTION FOUND BROKEN FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568799March 12, 2014
STRUCTURE:BODY, VISIBILITY/WIPER
THERE HAS NOT BEEN A WRECK YET, BUT IF MY 16 YEAR OLD DAUGHTER CONTINUES TO DRIVE THIS CAR THERE WILL BE A WRECK. WE BOUGHT OUR 16 YEAR OLD DAUGHTER A 2004 NISSAN MURANO. THE DRIVER SIDE SUN VISOR RANDOMLY DROPS DOWN WHILE SHE IS DRIVING. NISSAN WANTS 400.00 TO REPLACE THE SUN VISOR. THIS IS A DEFECT IN THE VEHICLE. I HAVE GONE ONLINE THERE ARE 100'S OF COMPLAINTS ABOUT THE 2004 NISSAN MURANO'S SUNVISOR. I WANT TO ISSUE A FORMAL COMPLIANT ABOUT THIS VERY SERIOUS PROBLEM!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567978March 8, 2014
ENGINE AND ENGINE COOLING, STEERING
ON 2/23/14, I NOTICE THERE WAS WHAT APPEARED TO BE OIL LEAKING FROM MY TRUCK. I TOOK IT TO THE DEALER ON 2/26/14, IT WAS THE IT WAS THE PRESSURE HOLES LEAKING WHICH HAVE CAUSED OTHER PROBLEMS. RACK AND PINION (R) SIDE, REPLACE FUEL SENDER TWO PARTS. SEPTEMBER OF 2013, I HAD TO HAVE BOTH RIGHT AND LEFT CONTROL ARM REPAIR. THIS SHOULD BE A RECALL AND THE CUSTOMER SHOULD NOT HAVE THE RESPONSIBILITY OF EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567865March 7, 2014
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE/SENSOR IS NOT READING PROPERLY. IT WILL SHOW THE TANK AS EMPTY EVEN WHEN IT IS NOT. I HAVE TRIED TO CONTACT NISSAN DIRECTLY, HOWEVER THEY WILL NOT ADDRESS THE PROBLEM EVEN THOUGH THERE ARE THREE OTHER MODELS OF CAR THAT HAVE BEEN RECALLED FROM THE SAME YEAR DUE TO THE SAME PROBLEM. THEY HAVE ALSO ISSUED A SERVICE BULLETIN REGARDING THE SAME ISSUE BUT REFUSED TO DO ANYTHING TO REMEDY IT ON MY VEHICLE. THIS CONCERNS ME AS IN READING OTHER COMPLAINTS REGARDING THE SAME ISSUE EXCEPT THAT THE VEHICLE CAN STALL WHILE IN MOTION CREATING A VERY UNSAFE DRIVING EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567867March 7, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 NISSAN MURANO. THE CONTACT STATED THAT THE FUEL GAUGE DISPLAYED INACCURATE FUEL LEVEL READINGS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL SENDING UNIT HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 70,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567685March 6, 2014
SEATS
DURING DRIVING ON FREEWAY, MY DRIVERS SEAT MADE A LOUD SNAP NOISE, THE SEAT BROKE ,AND DIPPED BACK AND DOWN TO THE LEFT. MY BODY WAS NOT MOVING AT THE TIME, I WAS SITTING STILL. IT WAS DANGEROUS BECAUSE AS THE SEAT BROKE IT CAUSED ME TO TURN MY DRIVERS WHEEL AND SWERVE ON THE FREEWAY, INTO THE NEXT LANE !!!!! THIS IS A SAFETY ISSUE AND IS VERY DANGEROUS !!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567277March 4, 2014
POWER TRAIN
PURCHASE A 2009 NISSAN MURANO WAS TOLD IT HAD A BRANDED TITLE FROM CARFAX. CALLED 1800NISSAN 1 BEFORE I PURCHASE THE VEHICLE AND ASKED THEM TO RUN THE VIN NUMBER AND THE LADY WAS ABLE TO TELL ME THE WHOLE HISTORY BUT SAID THEY HAD NO RECORD THAT IT WAS A FACTORY BUYBACK SAID PROBABLY A MISTAKE WITH THE STATE WHO TITLED THE CAR. TRANSMISSION WENT OUT WHICH IS STILL COVERED BY NISSAN AND THEY SAID THEY WILL NOT COVER IT BECAUSE THE CAR WAS BRANDED AND ADMITTED TO ME ON A RECORDED LINE THE PERSON I TALKED TO GAVE ME FALSE INFORMATION. ALL SHE COULD SAY WAS SORRY THERE IS NOTHING NISSAN WILL DO FOR ME. I LEARNED THE CAR WAS BOUGHT BACK BECAUSE OF THE AIRBAGS AND WITH TWO SMALL CHILDREN I WOULD HAVE NEVER PURCHASE THIS VEHILE KNOWING THAT. NISSAN DOES NOT WANT TO ASSIST ME IN ANY WAY. IVE WORKED IN THE CAR INDUSTRY FOR 16 YEARS AND I MADE SURE TO CALL TO FIND OUT WHAT ISSUES THAT VEHICLE HAD AND BOUGHT IT BECUASE THE REP I TALKED TO AT NISSAN SAID THERE WAS NO RECORD IT WAS EVER PURCHASED BACK OR NEVER TOLD ME IT HAD AIRBAG PROBLEM. THE LADY ADMITTED HER REP TOLD ME WRONG INFO AND ALL I CAN GET IS SORRY AND NOW IM GOING TO BE OUT $3800 FOR A NEW TRANSMISSION. ITS WRONG AND NISSAN NEED TO DO SOMETHING BETTER THEN SORRY FOR ME. IF I HAD THIS INFORMATION FROM NISSAN WHEN I CALLED WOULD HAVE NEVER PURCHASED THIS CAR. PLEASE HELP ME ANY WAY YOU CAN THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566873March 3, 2014
SEATS
WAS SITTING IN CAR WAITING ON SOMEONE WHEN MY DRIVER SEAT SUDDENLY BROKE ON THE LEFT BACK CORNER OF THE FRAME. IMAGINE IF I HAD BEEN DRIVING DOWN THE HIGHWAY AND IT SUDDENLY JUST BROKE. COULD HAVE EASILY HAVE SWERVED OR WORSE. NISSAN SAID THE NEW SEAT FRAME COST OVER $1,200.00 PLUS APPROX. $300.00 FOR LABOR TO REPLACE WITH A NEW FRAME. THIS IS A POTENTIALLY HAZARDOUS SITUATION IF SOMEONE IS DRIVING DOWN THE HIGHWAY WHEN IT BREAKS. THANKFULLY I WAS SITTING IN A PARKING LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566527February 28, 2014
SEATS
I GOT INTO MY PARKED CAR AND AS SOON I SAT IN THE SEAT, THE BACK LEFT SUPPORT OF THE SEAT BASE BROKE AND DROPPED ABOUT 6 INCHES. THE SEAT NOW ROCKS WHEN YOU SIT IN IT. THIS IS A VERY BIG SAFETY HAZARD FOR DRIVING AS THERE IS NO STABILITY IN THE SEAT AND MOVES AROUND TURNS AND OVER BUMPS. IF I HAD BEEN DRIVING WHEN THIS HAPPENED THERE SURELY WOULD HAVE BEEN A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567250February 27, 2014
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
AFTER STARTING FROM A COLD START (PARKED OVERNIGHT) I NOTICED THE BRAKE PEDAL WAS SOFT AND WENT ALMOST TO THE FLOOR. THERE WAS NO PRIOR SIGN OF BRAKE FAILURE AND THE CAR STILL COULD STOP, JUST NOT AS QUICKLY OR FIRMLY AS NORMAL. CAR WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED A LEAKING MASTER CYLINDER BUT THERE WAS NO BRAKE FAILURE WARNING LIGHT. AFTER THE SHOP REPLACED THE MASTER CYLINDER AND BLEED THE SYSTEM THEY FOUND ANOTHER LEAK IN THE ABS CONTROLLER/ECU MODULE. AN INTERNAL LEAK, AND NO REPAIR IS POSSIBLE. THE SHOP SAYS THEY HAVE SPOKEN TO NISSAN AND LOOKED ONLINE BUT FIND NO INFORMATION ABOUT OTHER SIMILAR BRAKING SYSTEM FAILURES, NO TSB'S, NO RECALLS. I FIND IT VERY DISTURBING THAT TWO CRITICAL BRAKE PARTS COULD BOTH BE LEAKING AND FAILING, AND THE CAR SHOWED NO BRAKE WARNING LIGHTS, NO ABS WARNING LIGHTS, NO INDICATION OF ANY PROBLEM WHILE THE BRAKES HAD OBVIOUSLY ALREADY FAILED. THIS IS A FAIRLY LOW MILEAGE SINGLE-OWNER VEHICLE WHICH HAS NOT BEEN IN ANY ACCIDENTS AND HAS BEEN MAINTAINED PROPERLY. THE FAILED PARTS (BRAKE MASTER AND ABS CONTROLLER/ECU ARE BEING HELD AVAILABLE FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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