Nissan Altima Complaints

15,602 consumer complaints on file.

#10264422April 7, 2009
STRUCTURE:BODY:TRUNK LID
NISSAN ALTIMA TRUNK LID IS DEFECTIVE. WHEN OPENED IT SPRINGS BACK TO CLOSE ON SOMEONE'S HEAD. THE SPRINGS DO NOT HOLD THE TRUNK LID IN THE OPEN POSITION. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10264429April 7, 2009
ENGINE AND ENGINE COOLING
CRANK SHAFT SENSOR NEEDS TO BE REPLACE. I HAD THE ECM RESET WITH THE RECALL BUT NOW THE CHECK ENGINE LIGHT IS BACK ON. THE CAR STALLS OUT ON ME ON THE INTERSTATE. IS THAT SAFE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264435April 7, 2009
ELECTRICAL SYSTEM
2004 NISSAN ALTIMA ENGINE SHUTS DOWN WHILE ON THE RUN DUE TO FAULTY CRANK POSITION SENSOR AND CAM SHAFT SENSOR. I FIXED CRANK SENSOR 2 YEARS BACK AFTER A DEATH INCIDENT ON THE HIGHWAY AND IT HAPPENED AGAIN LAST MONTH. THIS TIME ITS THE SENSOR NEXT TO THE OTHER. THE CAM SENSOR. ACCORDING TO THE DEALER THIS IS A COMMON PROBLEM IN 2002 TO 2008 ALTIMAS AND SENTRAS. AND NISSAN CONTINUE TO MAKE FAULTY CHEAP SENSORS TO PUT THOUSANDS OF PEOPLE AT RISK AND NOT EVEN CARED ABOUT HAVING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10264233April 6, 2009
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, SEATS
TL*THE CONTACT OWNS A 2008 NISSAN ALTIMA. WHILE DRIVING 60 MPH, THE CONTACT STRUCK DEBRIS ON THE ROADWAY. AS A RESULT, A PIECE OF METAL BECAME LODGED IN THE FUEL TANK AND WAS HANGING DOWN. THE FAILURE CAUSED A FUEL LEAK. THE VEHICLE WAS TOWED TO THE DEALER AND THEY ARE REPLACING THE FUEL TANK. THE DEALER STATED THAT WHATEVER HE STRUCK CAUSED GASOLINE TO LEAK FROM THE FUEL TANK. THE CONTACT STATED THAT THE LOCATION AND LACK OF PROTECTION OF THE FUEL TANK A SAFETY ISSUE. THE FAILURE MILEAGE WAS 15000. UPDATED 04-28-09 CW THE DRIVERS SIDE TRACK SEAT WAS SLOW AT MOVING. UPDATED 04/30/09.*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10264276April 6, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I PURCHASED 2005 NISSAN ALTIMA USED FROM LONG-LEWIS FORD IN BIRMINGHAM, AL IN 2006. IN THE FALL OF 2008 I WAS TURNING LEFT ONTO A MAIN HWY AND MY CAR DIED IN THE MIDDLE OF THE ROAD CAUSING ANOTHER CAR TO SLAM ON THEIR BRAKES TO AVOID HITTING ME. AT THE TIME I WAS 5 MONTHS PREGNANT WITH MY 7 YEAR OLD IN THE BACK. I HAD THE CAR LOOKED AT AND WAS TOLD THAT IT WAS THE CRANK SHAFT SENSOR (I WAS NOT AWARE OF A RECALL AT THE TIME). I REPLACED IT AND THE CAR RAN FINE UNTIL APRIL 4, 2009. ON THIS DAY, I WENT TO GET IN MY CAR AND IT WOULD NOT CRANK. I ARRANGE FOR A TOW THE NEXT DAY AND JUST BEFORE THEY GOT THERE I ASKED MY BROTHER TO TRY AND CRANK IT AND IT CRANKED RIGHT UP. I HAD THE CAR CHECKED AGAIN AND WAS TOLD IT WAS THE CAMSHAFT POSITION SENSOR THIS TIME. I WAS ALSO INFORMED OF THE RECALL ON THE CRANKSHAFT SENSOR. I CALLED NISSAN TO CHECK ON THE RECALL AND WAS TOLD MY CAR WAS NOT AFFECTED. WELL, EVIDENTLY IT IS!!! I ALSO DID A SEARCH ONLINE AND WAS SURPRISED TO FIND THE THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEMS!!! THEY WERE ALSO TOLD AFTER MANY EXPENSIVE TRIPS TO THE DEALER THAT THEIR CAR WAS NOT INVOLVED IN THE RECALL. I THINK THERE IS A HUGE PROBLEM WITH THE SENSOR RECALL. THIS IS A PROBLEM THAT NEEDS TO BE SOLVED BEFORE SOMEONE GETS KILLED. I CAN'T AFFORD TO PAY FOR THIS PROBLEM OVER AND OVER AGAIN!!! THANK YOU FOR YOUR TIME AND ATTENTION TO THE MATTER. *TR SAMANTHA RIDLEY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264288April 6, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CHECKED THE OIL AND NOTICED THAT IT WAS LOW. HE PLACED 11/2 QUARTS OF OIL INTO THE VEHICLE AND HAD A LOCAL REPAIR SHOP CHANGE THE FILTER AT THE COST OF $42.68. THE CONTACT INSPECTED THE VEHICLE AGAIN AND NOTICED THAT IT WAS LOSING A QUART OF OIL PER WEEK. EACH WEEK, HE WOULD ADD A QUART TO REFILL THE OIL. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP TO HAVE THE OIL CHANGED AT THE COST OF $28.96; HOWEVER, THE VEHICLE CONTINUED TO LOSE OIL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND ERROR CODE PO420 WAS PRODUCED, WHICH DETERMINED THAT THE PRE-CATALYTIC CONVERTER AND CRANK CASE PRESSURE WERE FAILING. THE REPAIR WOULD COST $4,500. THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 03V084000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE) BY THE PREVIOUS OWNER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT IF HE COULD NOT PRODUCE MAINTENANCE RECORDS STATING THAT THE VEHICLE UNDERWENT REGULAR MAINTENANCE, THEY WOULD BE UNABLE TO DETERMINE IF THE FAILURE WAS CAUSED BY A LACK OF MAINTENANCE. THE CONTACT WOULD NOT RECEIVE ANY COMPENSATION. THE DEALER STATED THAT EVEN WITH REGULAR MAINTENANCE, THE PRE-CATALYTIC CONVERTER WOULD STILL FAIL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 96,158 AND CURRENT MILEAGE WAS 103,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263959April 2, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WERE ISSUES WITH THE ELECTRONIC CONTROL MODULE (ECM), WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V242000 (ENGINE AND ENGINE COOLING), WHICH STATED THAT THE DEALER WOULD REPROGRAM THE ECM FOR FREE. ON A SEPARATE OCCASION, THE VEHICLE STALLED WHILE TRAVELING LESS THAN 15 MPH IN HEAVY TRAFFIC. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO VERIFIED THAT THE ECM FAILED AGAIN. THE MANUFACTURER STATED THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL A SECOND TIME. THE RECALL STATED THAT IF THE INTERRUPTION IN THE SIGNAL FROM THE SENSOR IS SO BRIEF, THE ELECTRONIC CONTROL MODULE (ECM) LOGIC DOES NOT HAVE TIME TO DIAGNOSE THE CONDITION. AS A RESULT, THE ENGINE MAY STOP RUNNING WITHOUT WARNING WHILE THE VEHICLE IS DRIVEN AT A LOW SPEED, THUS INCREASING THE RISK OF A CRASH. THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 78,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263977April 2, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT EXPERIENCED UNINTENDED ACCELERATION IN THE VEHICLE. WHILE TRAVELING LESS THAN 2 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE. WHEN THE VEHICLE CAME TO A COMPLETE STOP, IT SUDDENLY LUNGED FORWARD AT HIGH SPEEDS. THE VEHICLE CRASHED INTO A TREE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TOWED TO THE NEAREST NISSAN DEALER FOR REPAIR, WHICH WAS COVERED UNDER HIS INSURANCE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 33,094.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10264030April 2, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, STEERING, WHEELS, TIRES:SIDEWALL, SERVICE BRAKES, HYDRAULIC
VEHICLE RIDES UNSTABLE. SHARP TURNS CAUSES CAR TO BECOME UNSTABLE, LOSES CONTROLS OF TURN. TIRES OR RIMS UNBALANCED. HAVE VEHICLE SEEM MANY TIMES AND THE PROBLEM CAN NOT BE CORRECTED. NEITHER REPRESENTATIVE WOULD CONFIRM PROBLEM. TOLD BY AMERICAN TIRES SALE ASSOCIATE, NISSAN WILL NOT REIMBURSE THEM FOR CORRECTING THE PROBLEMS. THEY REBALANCED THE TIRES, BUT THIS DID NOT CORRECT THE PROBLEM. ADVISE RIGHT FRONT TIRE PROBLEM, BUT THEY WOULD NOT GIVE A WRITE UP ON THE PROBLEM. MY VEHICLE HAS HAD TOO MANY RECALLS. HANLEES RICHMOND HILLTOP NISSAN SHOULD HAVE KNOWN ABOUT THE MANY RECALLS, PRIOR TO SELLING THIS VEHICLE. MARCH 26, 2009 HAD CAR IN FOR SERVICING, DRIVER SEAT BROKEN, BRAKE HARDWARE DAMAGED - BRAKES REPLACED. MILEAGE AT TIME OF SERVICING 12,800. I HAD COMPLAINED ABOUT THESE PROBLEMS FROM DAY ONE. I SPOKE WITH THE FINANCE ASSOCIATE ABOUT REPLACING THE CAR, BUT HE REFUSED.. I HAVE NOTED FROM SERVICING ORDER ON MARCH 26, 2009 - HEAT SHIELD PROBLEM - HIGH RPM ON INITIAL STARTUP. ANTIOCH SERVICE ADVISOR DID NOT ADDRESS THIS MATTER, BECAUSE NISSAN HAS NOT ISSUED A CORRECTION ORDER ON THIS AS OF TODAY. THIS IS A BRAND NEW CAR THAT HAS MANY PROBLEMS FROM THE FIRST DAY OF PURCHASE! I HAVE TRIED SO MANY TIMES TO GET HELP FROM THE SERVICE CENTER AS WELL AS NISSAN CONSUMER SERVICES. NOT HELP!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263851April 1, 2009
ENGINE AND ENGINE COOLING
NISSAN ALTIMA 2005. THE VEHICLE HAD STALLED A FEW TIMES IN THE PAST UNDER SLOW SPEEDS. IE BACKING UP OR DRIFTING FORWARD. NOTICED THAT THE CHECK ENGINE LIGHT CAME ON AND BROUGHT IT INTO A SERVICE STATION. CODE WAS CRANKSHAFT POSITION SENSOR. PART WAS REALLY PRICEY SO I CHECKED ONLINE AND FOUND RECALL, OR SO I THOUGHT. NHTSA CAMPAIGN ID NUMBER: 07V527000, SEEMED TO APPLY TO THE PROBLEM. NISSAN SAID NO IT DID NOT. WOULD LIKE TO FILE COMPLAINT ABOUT NOT ONLY THE PROBLEM, BUT ALSO THE LACK OF SUPPORT IN A CLEARLY RECALLED ITEM REPAIR. I DO NOT HAVE THE VIN'S AFFECTED, BUT THE FACT THAT ALMOST 700,000 VEHICLES ARE AFFECTED AND MINE JUST HAPPENS TO HAVE THE SAME ISSUE IS RIDICULOUS. I WOULD JUST LIKE MY CAR COVERED LIKE THE OTHER 700,000 THAT HAVE THE SAME ISSUE. *TR THANKS, TIM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263720March 31, 2009
FUEL SYSTEM, GASOLINE
MY 2002 NISSAN ALTIMA 2.5 S VEHICLE "SHUTS OFF" SUDDENLY WHEN I AM DRIVING, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED ABOUT 7 TIMES IN THE PAST 2 MONTHS. NISSAN SENT OUT A SAFETY RECALL IN EARLY 2008 REGARDING THIS ISSUE, BUT THE RECALL ONLY "REPROGRAMMED THE ELECTRONIC CONTROL MODULE". I TOOK MY VEHICLE TO AN AUTHORIZED NISSAN DEALERSHIP/SERVICE CENTER, AND THEY REFUSED TO REPROGRAM THE ECM MODULE UNTIL I PAY FOR REPLACING THE CRANKSHAFT POSITION SENSOR AND CAMSHAFT SENSOR WHICH WOULD COST ME $324. THE CURRENT RECALL FROM NISSAN DOES NOT FIX THE PROBLEM. A QUICK SEARCH ONLINE FOR THE SAME SYMPTOM REVEALS THAT MANY PEOPLE HAVE HAD THE SAME PROBLEM AND REPROGRAMMING THE ECM MODULE HASN'T CORRECTED THE PROBLEM. THE REAL PROBLEM IS WITH THE CRANKSHAFT POSITION SENSOR AND THAT NEEDS TO BE FIXED, BUT THE COST FOR FIXING IT IS BEING BORNE BY THE CONSUMER, AND NOT BY NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263802March 31, 2009
FUEL SYSTEM, GASOLINE
THE GAS CAP REMAINS OPEN AND I HAVE SEEN IT ON MANY OF THE SAME MODEL ALTIMA. HAS THERE BEEN A RECALL ON THIS? THE GAS CAP DOOR DOES NOT SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263811March 31, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2008 NISSAN ALTIMA COUPE WITH 30K MILES AND THE BRAKES ARE SQUEAKING NONSTOP. I TOOK THE PAD OFF ON ALL 4 SIDES AND THERE IS PLENTY OF PAD LEFT. I SANDED THE SYFACE OF THE PAD, CLEANED THE BRAKE ASSEMBLY AND STILL THEY SQUEAK NON STOP. THE ONLY TIME THEY WILL NOT SQUEAK IS IF I BRAKE SUPER HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263659March 30, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1993 NISSAN ALTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE ACCELERATES UNEXPECTEDLY AND SUDDENLY. THE CONTACT MUST QUICKLY DEPRESS THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE HAS NOT YET BEEN INSPECTED BY THE DEALER, BUT SHE BELIEVES THE FAILURE IS DUE TO A MANUFACTURER DEFECT. SHE CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL THAT APPLIED TO HER VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263215March 27, 2009
ENGINE AND ENGINE COOLING:ENGINE
THE CAR, NISSAN 2002 ALTIMA 2.5S, WOULD STALL WITHOUT WARNING WHILE DRIVING. THIS WAS STARTING TO HAPPEN ON A REGULAR BASIS DURING THE FIRST WEEK OF MARCH 2009. NISSAN REPLACED THE CRANK & CAM SENSORS. THEY STATED THEY WEREN'T COVERED UNDER ANY NISSAN SAFETY RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263240March 27, 2009
ENGINE AND ENGINE COOLING
THERE IS A DEFECT IN A SIGNIFICANT NUMBER OF V6 EQUIPPED NISSAN VEHICLES MY 2004-2007. NISSAN HAS ISSUED A SERVICE BULLETIN NTB07-042 DESCRIBING THE ISSUE AND SOLUTION. POOR ENGINEERING AND MANUFACTURING DEFECTS LEAD TO ISSUES THAT CAN CAUSE THE SECONDARY TIMING CHAINS ON THESE VEHICLES TO FAIL. THE PROBLEM DOES NOT BECOME APPARENT UNTIL AFTER THE WARRANTY HAS EXPIRED, I.E. AFTER 60,000 MILES OF SERVICE. REPAIR REQUIRES THE ENGINE TO BE REMOVED FROM THE VEHICLE AND TORN DOWN TO REPLACE THESE PARTS. PARTS INCLUDE THE SECONDARY TIMING CHAINS AND CHAIN TENSIONERS. NISSAN IS REFUSING TO SUPPORT THEIR CUSTOMERS IN REGARD TO THESE REPAIRS. COST TO PERFORM THE REPAIR WILL RUN BETWEEN $1800 AND $2200 PER QUOTATION BY MY DEALER. TIMING CHAIN FAILURE WOULD LIKELY CAUSE CATASTROPHIC ENGINE DAMAGE. SHOULD SUCH FAILURE OCCUR UNDER HIGHWAY CONDITIONS, SERIOUS ACCIDENTS WITH CONCOMITANT INJURIES WOULD LIKELY RESULT. WHILE I HAVE NOT HAD AN ACCIDENT, I AM DEEPLY CONCERNED THAT NISSAN IS TAKING NO ACTION TO ADDRESS THIS POTENTIALLY SERIOUS ISSUE AFFECTING A SIGNIFICANT PERCENTAGE OF THEIR FLEET FOR THESE MODEL YEARS. IN NORMAL SERVICE, THE VEHICLES IN QUESTION ARE NOW REACHING THE POINT WHERE THIS PROBLEM WILL BEGIN TO MANIFEST ITSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263269March 27, 2009
STEERING
TL*THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN WHILE DRIVING 10 MPH. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE STEERING COUPLER FAILED. THE DEALER WILL REPLACE THE STEERING COUPLER AT THE COST OF $300, BUT IT IS CURRENTLY ON BACK ORDER. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE CONTACT WOULD RECEIVE A CALL BACK FROM A REPRESENTATIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263135March 26, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2002 NISSAN ALTIMA. WHILE PERFORMING A DIAGNOSTIC, THE DEALER STATED THAT THE MAIN CATALYST FAILED DUE TO INCREASED OIL CONSUMPTION IN THE ENGINE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V084000 (ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE). THE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263175March 26, 2009
ELECTRICAL SYSTEM
I OWN A 2005 NISSAN ALTIMA 2.5L ENGINE. I HAD A RECALL ON MY CAR WHERE THEY WOULD RESET ECM TO KEEP THE CRANKSHAFT POSITION SENSOR FROM OVERHEATING AND THE CAR SHUTTING OFF. AFTER I TAKE MY CAR INTO THE DEALERSHIP TO HAVE THIS DONE 9MONTHS LATER MY CAR HAS LESS THAN 100,000 MILES AND I AM HAVING TO REPLACE MY CRANKSHAFT POSITION SENSOR. TALKED WITH NISSAN NUMEROUS TIMES THEY REFUSE TO PAY FOR THE DEFECTIVE PART. NISSAN SHOULD HAVE TO PAY FOR THE MISTAKES THEY MADE NOT ME. OH AND THEN THEY CHARGED ME TO DISPOSE OF THE OLD PART WHICH THEY LEFT IN MY CAR. I CONTACTED MY DEALERSHIP TO FIND OUT WHAT THE CHARGE WAS FOR AND HE SAID THAT OSHA MADE THEM CHARGE IT FOR DISPOSAL OF THE PART AND WHEN I TOLD HIM THE PART WAS STILL IN MY CAR HE SAID WELL IT IS FOR PAPERWORK FEE AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263179March 26, 2009
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TIMING CHAIN ON MY 2005 NISSAN ALTIMA IS MAKING A BUZZING/WHINING NOISE AT THE ENGINE AREA. THIS WHOLE PROCESS STARTED ON WEDNESDAY, FEBRUARY 11, 2009 WHEN THE NISSAN SERVICE DEPARTMENT FOUND THE ISSUE AND STATED THAT IT SHOULD BE FIXED TO THE AMOUNT OF $1,578.00 (+TAX). THEY EVEN SENT A "CPIA - GOODWILL RECOMMENDATION" REQUEST TO WHICH NISSAN'S MESSAGE BACK WAS "GOODWILL IS NOT RECOMMENDED". AT THAT TIME I EXPLAINED TO THEM THAT IT DID NOT MAKE ANY SENSE TO ME WHY A TIMING CHAIN THAT IS MEANT TO OUTLAST THE LIFE OF THE ENGINE WOULD NEED TO BE REPLACED WHEN MY VEHICLE ONLY HAS 76,717 MILES ON IT. I HAVE ALWAYS ENSURED IT IS WELL MAINTAINED AT THE INTERVALS RECOMMENDED AND I AM A VERY SAFE AND GOOD DRIVER AND KEEP MY VEHICLE IN GOOD WORKING CONDITION, IT IS NOT NEGLECTED IN ANYWAY. THEY SUGGESTED THAT I PHONE THE NISSAN CUSTOMER CARE LINE TO SEE IF THERE WAS ANYTHING FURTHER THAT COULD BE DONE. AFTER 6 PHONE CALLS WITH NISSAN CUSTOMER CARE THEY TOO DECIDED THAT THEY FELT IT WAS OUT OF WARRANTY AND NOT THEIR PROBLEM. SO I WENT BACK TO THE DEALERSHIP AND RECEIVED A RECOMMENDATION TO SPEAK WITH THE SERVICE MANAGER. I SENT HIM A VERY DETAILED EMAIL REQUESTING ASSISTANCE, HE STATED HE'D LOOK INTO MY CONCERNS. UNFORTUNATELY, HE TOO RECEIVED THE SAME RESPONSE THAT NISSAN FEELS THEY ARE NOT OBLIGATED IN ANYWAY TO REPAIR THE TIMING CHAIN ON MY VEHICLE BECAUSE IT IS OUT OF THE WARRANTY PERIOD. AT THIS TIME I PLAN TO PURSUE THIS FURTHER BY CONTACTING THE BETTER BUSINESS BUREAU AND LEMON LAW TO SEE IF THEY CAN ASSIST IN ANYWAY. I BELIEVE THAT IT IS RIDICULOUS FOR THE CONSUMER TO PAY THE COST OF REPLACING A PART THAT SHOULD BE REPLACED BY THE MANUFACTURER SINCE IT IS OBVIOUSLY A DEFECTIVE PART, SINCE IT'S DESIGNED TO OUT LIVE THE LIFE OF THE ENGINE, LAST I CHECKED 76,000+ MILES ON A NISSAN IS NOT THE LIFE OF THE ENGINE. I HOPE THAT NISSAN WILL FINALLY REALIZE THEY ARE RESPONSIBLE AND ASSIST IN RESOLVING THIS MATTER FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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