Nissan Altima Complaints

15,602 consumer complaints on file.

#10496474February 5, 2013
SERVICE BRAKES
I HAD NOTICED MONTHS AGO THAT THE BRAKE PERFORMANCE WAS NOT UP TO PAR, BUT AS CONDITIONS WERE GENERALLY DRY, IT WAS NOT A PROBLEM. I DID HAVE NEW ROTORS AND PADS INSTALLED AT 50,000 MILES, BUT HAD NO BETTER BRAKE PERFORMANCE. AS SOON AS WE EXPERIENCED SNOWY/ICY CONDITIONS IT BECAME A PROBLEM AS THE VEHICLE WOULD THEN SLIDE WITH THE BRAKES LOCKED, EVEN THOUGH SNOW TIRES WERE INSTALLED. I THEN DETERMINED THAT THE REAR BRAKES WERE NOT WORKING AT ALL, AND THE HASH MARKS FROM MANUFACTURES GRINDING ON THE NEW REAR DISCS WAS VIRTUALLY UNTOUCHED. THE REAR BRAKES WERE BLED, AND THERE WAS NO EVIDENCE OF AIR IN THE LINE WHICH POINTED TO A PROBLEM UPSTREAM. WITH THE REAR OF THE CAR RAISED AND THE BRAKE PEDAL FULLY DEPRESSED, THE REAR WHEELS COULD STILL BE TURNED BY HAND. THERE IS EVIDENCE THAT THE MASTER CYLINDER IS WEEPING AT THE BOOSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496491February 5, 2013
ELECTRICAL SYSTEM, AIR BAGS
THE PASSENGER AIRBAG NOT ON" LIGHT HAS BEEN INTERMITTENTLY FLASHING. IT NOW REMAINS LIT (PASSENGER AIRBAG OFF) WHEN THE SEAT IS UNOCCUPIED AND WHEN A FULL GROWN ADULT OR CHILD SITS IN THE PASSENGER SEAT. I CALLED NISSAN AND GAVE THEM ALL MY INFORMATION AND THEY INFORMED ME THAT MY CAR WAS NOT INCLUDED IN THE RECALL OF CAMPAIGN 08V521000, EVEN THOUGH THE CONDITIONS FOR REPAIR FIT THE DESCRIPTION. I WANT NISSAN TO REPAIR THIS MALFUNCTION SO THAT NO ONE HIS HURT IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496485February 5, 2013
STEERING
I WAS LEFT STRANDED IN THE FREEZING RAIN/SLEET THIS PAST SATURDAY. AFTER A COUPLE OF HOURS OF TRYING EVERYTHING, MY CAR WAS PLACED ON A ROLL BACK AND TOOK TO A LOCAL GARAGE. I WAS TOLD IT WAS THE STEERING LOCK CONTROL UNIT AND WOULD BE BETWEEN $600-$800 DOLLARS TO GET IT FIXED. I WAS ALSO TOLD THE PART WAS NOT IN STOCK,SO MY MECHANIC WILL HAVE TO CALL DAILY TO CHECK ON IT. I'M FURIOUS AT NISSAN. THIS IS ACTUALLY MY 5TH NISSAN TO OWN. I WILL NOT PURCHASE ANOTHER ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496526February 5, 2013
STEERING, STEERING:HYDRAULIC POWER ASSIST:PUMP
I AM WRITING TO YOU IN THE HOPE THAT SOMEONE WILL LOOK INTO MY COMPLAINT AND SAFETY CONCERN WITH THE POWER STEERING PUMP OF THE NEW 2013 NISSAN ALTIMA. THERE HAS BEEN NO ACCIDENT TO DATE. THIS COMPLAINT CONCERNS THE NEWLY DESIGNED 2013 NISSAN ALTIMA THAT WHEN DRIVEN HAS A CONSTANT, ANNOYING NOISE THAT SOUNDS LIKE MORSE CODE. THIS NOISE PROBLEM HAS APPARENTLY BEEN IDENTIFIED BY NISSAN AS COMING FROM THE POWER STEERING PUMP DUE TO OTHER OWNER?S COMPLAINTS ABOUT THE NOISE. NISSAN CLAIMS THIS IS A ?NORMAL NOISE? AND BOTH THE DEALER AND THE NISSAN CUSTOMER SERVICE CENTER ARE AWARE OF THE MULTIPLE OWNER COMPLAINTS ABOUT THIS NOISE, YET WILL OFFER NO CORRECTIVE SERVICE TO ELIMINATE THIS DISTURBING NOISE EMANATING FROM AN APPARENT DEFECTIVE POWER STEERING PUMP. 2013 ALTIMA DRIVERS NEED TO BE WARNED OF THE POSSIBLE DEFECT OF THE POWER STEERING PUMP AND TO BE ALERT AND REPORT ANY PROBLEMS IN STEERING WHILE DRIVING. AS AN OWNER OF A 2013 ALTIMA, I AM EXTREMELY DISTURBED ABOUT THE DEALER?S AND NISSAN?S RESPONSE TO MY COMPLAINTS ABOUT THE POWER STEERING PUMP THAT IT IS JUST NORMAL NOISE. I HAVE OWNED 7 NEW CARS OVER MY LIFETIME, THE LAST 2 BEING 2009 ALTIMAS, AND HAVE NEVER HAD SUCH A NOISE FROM THE POWER STEERING PUMP. MY CAR AND WORK EXPERIENCE IS THAT UNUSUAL NOISE FROM A PUMP MEANS THAT SOMETHING IS WRONG WITH THE PUMP; AND USUALLY THE PUMP HAS TO BE REPLACED BEFORE ITS TRAGIC FAILURE. NISSAN'S NON-RESPONSE TO FIX OR REPLACE THIS POWER STEERING PUMP IN THE 2013 ALTIMA IS UNCONSCIONABLE, AND SHOULD NOT BE CONDONED AS AN ACCEPTABLE BUSINESS PRACTICE REGARDING THE SAFETY OF THE VEHICLE OCCUPANTS. I RESPECTFULLY REQUEST THAT THIS ISSUE BE INVESTIGATED TO DETERMINE WHETHER THE POWER STEERING PUMP IS DEFECTIVE OR NOT - BEFORE THERE ARE SERIOUS ACCIDENTS CAUSED BY THE PUMP FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496307February 4, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE KEY WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS LOCATED AT THE STEERING LOCK CONTROL UNIT. THE STEERING LOCK CONTROL UNIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71,996 AND THE APPROXIMATE CURRENT MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496365February 4, 2013
STEERING
AT HIGHWAY SPEEDS OVER 65MPH VEHICLE WANDERS. WANDERING CREATES THE NEED FOR CONSTANT CORRECTIVE STEERING ACTION. STEERING IS EXTREMELY SENSITIVE. ANY WIND OR PASSING VEHICLE EXACERBATES PROBLEM. VEHICLE FEELS VERY UNSTABLE AT HIGHWAY SPEED. NISSAN NORTH AMERICA HAD ME TAKE VEHICLE BACK TO DEALER. I DID SO TODAY(FREEDOM NISSAN IN BURLINGTON, VT). VEHICLE HAS 5225 MILES TO DATE. SERVICE DIRECTOR [XXX] CONFIRMED THAT HE FELT THE SAME PROBLEM AT HIGHWAY SPEED. TIRE PRESSURE WAS CHECKED OK. AN ALIGNMENT WAS PERFORMED, MINOR ADJUSTMENTS MADE. ON DEPARTURE, SERVICE DIRECTOR SAID THAT THE VEHICLE IS MECHANICALLY CORRECT. THAT THE WANDERING IS NORMAL. ON THE DRIVE HOME, THERE IS NO DIFFERENCE FROM PRIOR TO MY VISIT TO THE DEALER. NO NOTABLE DIFFERENCE FROM ALIGNMENT. I JOKED THAT I SHOULD BUY A FEW HUNDRED POUNDS OF SAND. I WILL NOT BUY ANOTHER NISSAN PRODUCT. THIS VEHICLE IS UNPLEASANT TO DRIVE, AND THE WANDERING AND STEERING SENSITIVITY ARE POTENTIAL SAFETY HAZARDS ON THE HIGHWAY. I HAVE LEFT A MESSAGE FOR MY CASE MANAGER AT NISSAN NORTH AMERICA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496370February 4, 2013
STEERING, ELECTRICAL SYSTEM
CAR WAS FOUND TO NOT START. BATTERY HAD POWER, NO OTHER OBVIOUS ISSUES. CAR WAS INOPERABLE FOR THE WEEKEND. TOWED VEHICLE TO NISSAN DEALERSHIP. BATTERY TESTED LOW AND WAS LATER REPLACED. HOWEVER, THE STEERING LOCK WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. BATTERY REPLACEMENT IS UNDERSTANDABLE BEING THAT THE CAR IS MORE THAN 3 YEARS OLD. LOCK STEERING MECHANISM HOWEVER RESULTED IN THE CAR BEING INOPERABLE. PARTS FOR THE LOCK STEERING MECHANISM TOTALED $534.19 PLUS LABOR WHICH TOTALED $282.88. TOTAL BILL WITH NEW BATTERY WAS $1,037.64. CONSIDERING ALL FAILURES LISTED ON THIS PAGE OF THIS SAME PART, A RECALL SHOULD BE CONSIDERED. NISSAN APPARENTLY HAS RECALLED OTHER STEERING LOCKS SIMILAR TO THIS ON GTR MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496401February 4, 2013
ENGINE
CAR WAS PURCHASED ALMOST TWO YEARS AGO, USED. IT DROVE WELL AND ANY MAINTENANCE SHOWED THE CAR IN GREAT SHAPE UNTIL RECENTLY. THE ENGINE STARTED MAKING A RATTLING NOISE. I TOOK IT TO A MECHANIC TO FIND THAT THE CAR WAS EXTREMELY LOW ON OIL, WHICH HAD NEVER BEEN AN ISSUE AND OIL CHANGES DONE ON SCHEDULE. THE CAR NOW GOES THROUGH ABOUT ONE QUART OF OIL PER TWO WEEKS. I WAS TOLD THE CAR WOULD NEED A NEW ENGINE. NO WARNING LIGHTS APPEARED WHILE DRIVING TO INDICATE THAT THERE WAS AN ISSUE WITH THE ENGINE OR THE LOW OIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496255February 3, 2013
SERVICE BRAKES
BACKED UP CAR IN PARKING GARAGE AND BRAKES DIDN'T DECOMPRESS AT ALL, PEDAL WAS HARD, KEPT BACKING UP NARROWLY MISSING ANOTHER CAR- KEPT TRYING TO DECOMPRESS PEDAL AND EVENTUALLY IT STOPPED THE CAR BUT IT WAS HARD TO. LET CAR SIT FOR SEVERAL MINUTES PRESSING BRAKE PEDAL ON AND OFF AND TESTING IT. IT SEEMED TO BE BETTER AFTER AND I DROVE HOME VERY SLOWLY RELYING ON LETTING OFF THE GAS TO SLOW AND STAYING FAR BEHIND EVERYONE. VERY SCARY- IT COULD'VE HAPPENED ON THE HIGHWAY. IT ALSO HAPPENED THE WEEK BEFORE BUT I THOUGHT IT WAS ICE UNDER THE CAR WHEN I STOPPED AT A STOP LIGHT, IT WENT PAST THE STOP ABOUT 2 FEET. I THOUGHT IT FELT HARD BUT IT HAPPENED SO QUICKLY I THOUGHT IT WAS THE ICE/SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496149February 2, 2013
SERVICE BRAKES, ENGINE
I PURCHASED A 2013 NISSAN ALTIMA 2.5 S IN JULY OF 2012 WITH 349 MILES ON IT. I HAVE HAD NUMEROUS PROBLEMS AND HAVE RETURNED THE VEHICLE ON SEVERAL OCCASIONS FOR REPAIR AND HAVE YET TO FIND A SOLUTION TO THE PROBLEM. IN THE MEAN TIME THEY ARE ONLY GETTING WORSE. THE FIRST PROBLEM OCCURRED 2 WEEKS AFTER I PURCHASED IT. I GOT IN MY CAR AND APPLIED THE BRAKE AND PUSHED THE BUTTON TO START THE CAR AND THE CAR HESITATED, IT WAS ALMOST LIKE THE STARTER HAD HUNG UP. I WASN'T TOO WORRIED AT FIRST AND FIGURE IT WAS JUST A ONE TIME FLUKE, BUT IT WASN'T. NEARLY FIVE DAYS LATER IT OCCURRED AGAIN AND ATLEAST ONE OR TWICE A WEEK THERE AFTER. AFTER 4 WEEKS AND IT HAVING DONE IT ABOUT 4 TIMES BY THEN I MADE AND APPOINTMENT TO HAVE IT SERVICE AND A FEW DAYS LATER I NOTICED 2 NEW NOISE PROBLEMS. I WAS DRIVING WITH WINDOW DOWN ONE DAY AND HEARD A LOUD CHIMING OR JINGLING NOISE COMING FROM WHAT SOUNDED LIKE THE FRONT DRIVER TIRE.IT PRETTY MUCH SOUNDED TO BE A LOOSE NUT OR SCREW JINGLING AROUND SOMEWHERE. THEN A FEW DAYS AFTER THAT'S WHEN THE BRAKES STARTED SQUEALING. AND IT WAS TERRIBLE AND VERY LOUD, LIKE NAILS ON CHALKBOARD AND VERY EMBARRASSING. SO WHEN I BRING IT TO BE SERVICED THEY TELL ME THAT THE ISSUE I HAD WHEN STARTED COULD NOT BE DUPLICATED AND THAT THE BRAKES WHERE CLEANED AND THE ROTORS WHERE SHAVED DOWN AND ALSO THAT THEY PUT NO SQUEAL ON. AND FOR THE ISSUE WITH THE JINGLING NOISE WAS THAT A SCREW WAS LOOSE AND RATTLING AROUND ON THE ENGINE COVER. BUT WHEN I DROVE THE NEXT DAY THE BRAKES STARTED SQUEALING AGAIN SO ONCE MORE 2 WEEKS LATER I RETURN IT AGAIN.AND THEY TELL ME THEY HAVE TO SHAVE THE REAR ROTORS THIS TIME. WHEN I LEAVE THIS TIME THE SQUEALING DOES NOT RETURN FOR 2 WEEKS. SO ONCE MORE I RETURN IT THIS TIME THEY TELL ME THAT DIRT IS CAKED UNDER MY BRAKE PADS AND ALL I CAN DO IS PRETTY MUCH PRESSURE WASH THEM EVERY DAY. THAT'S NOT QUALITY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496153February 2, 2013
STRUCTURE:BODY, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
I HAVE HAD THIS CAR FOR 5 MONTHS AND BOUGHT IT BRAND NEW AND IT HAS BEEN NOTHING BUT PROBLEMS THAT NISSAN CANNOT RESOLVE. ON TOP OF ALL OF THE RECALLS, BRAKE AND STARTING ISSUES IT NOW STARTING TO FALL APART. RECENTLY I HAVE BEEN NOTICING A NOISE COMING FROM THE WINDSHIELD ALMOST EVERY TIME I DRIVE AND ESPECIALLY WHEN I AM DRIVING 60-75MPH ON THE INTERSTATE. THE NOISE I HAVE BEEN HEARING SOUNDS LIKE SMALL ROCK HIT THE WINDSHIELD AND AT OTHER TIMES I HEAR A CRACKING NOISE. SO HERE RECENTLY I WAS DRIVING ON THE INTERSTATE AT 75MPH AND HEAR SOMETHING FLAPPING ON THE WINDSHIELD AND NOTICE THAT IT IS THE RUBBER SEAL THAT GOES AROUND THE WINDSHIELD. SO I PULL OFF AT THE NEXT EXIT AND REATTACH THE SEAL. THE CAR IS ONLY 5 MONTHS OLD AND NOTHING SHOULD BE COMING OFF LIKE THAT. ALSO MY CAR HAS BLACK INTERIOR AND IT TENDS I BE MUCH HOTTER ON INSIDE ESPECIALLY IN DIRECT SUNLIGHT. ONE DAY I LEFT MY CAR PARKED IN THE DIRECT SUNLIGHT AND GOT IT AND THE INTERIOR WAS PRETTY WARM AND I WAS GOING TO PLUG MY PHONE IN AND THE A/C OUTLET INSIDE THE CUBBY UNDER THE RADIO AND AS SOON AS I TRIED TO LIFT THE OUTLET COVER IT CRACKED AND BROKE OFF. I TRADED IN MY 2010 ALTIMA FOR THE 2013 BECAUSE I LOVED MY PREVIOUS ALTIMA AND I HAD 60K ON IT AND NEVER HAD A PROBLEM WITH IT. I THOUGHT I WAS BUYING QUALITY AND RELIABILITY WHEN I PURCHASED A NISSAN, BUT THAT HAS NOT BEEN THE CASE. I HAVE HAD THE CAR ONLY FIVE MONTHS AND HAVING MECHANICAL, EXTERIOR AND INTERIOR ISSUES. THIS WILL BE THE LAST NISSAN I OWN, I WILL BE GETTING A CAMRY NEXT TIME I PURCHASE A CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496180February 2, 2013
STEERING
DROVE TO WORK IN THE MORNING WITHOUT ANY PROBLEMS. TRIED TO START MY CAR AT THE END OF THE DAY. CAR WOULD NOT START. THE INTELLIGENT KEY WARNING LIGHT WAS ON. CALLED THE DEALERSHIP. THEY SUGGESTED TRYING MY OTHER KEY FOB. I HAD SOMEONE BRING THAT TO ME, BUT THE CAR STILL WOULDN'T START. WITH NO OTHER OPTIONS, I HAD THE CAR TOWED TO THE DEALERSHIP (FOR $165, WHICH INCLUDED AN EXTRA $75 FEE TO HAVE THE CAR REMOVED FROM A PARKING GARAGE). THEY DIAGNOSED THE PROBLEM AS A FAULTY STEERING LOCK ASSEMBLY AND REPLACED IT FOR $624.91. I FILED A COMPLAINT WITH NISSAN AND WAS OFFERED A $250 SERVICE CREDIT FOR A FUTURE REPAIR, WHICH WOULD NEED TO BE USED IN ONLY 6 MONTHS. WHEN I INDICATED THAT THIS WAS UNACCEPTABLE, THE MANUFACTURER WOULD NOT OFFER ANY OTHER COMPENSATION, NOR ACKNOWLEDGE THAT OTHERS WERE HAVING THE SAME PROBLEM. GIVEN THAT THERE IS NO WARNING FOR THIS PROBLEM WHICH RENDERS A LESS THAN 4 YEAR CAR COMPLETELY INOPERABLE, NOR IS THERE ANY WAY TO PREVENT THIS PROBLEM FROM HAPPENING, THIS PART NEEDS TO BE RECALLED! KEYLESS ENTRY IS ONE OF THE REASONS WHY I BOUGHT THIS CAR..... NOW IT'S MY BIGGEST COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496179February 2, 2013
STEERING
I WOKE UP FOR WORK AND WENT TO START MY CAR AND IT WOULD NOT START, I NOTICED THERE WAS A RED KEY LIGHT ON SO I WENT TO CHANGE THE BATTERY FOR THE KEY AND THE CAR STILL WOULD NOT START. I LOOKED THROUGH MY OWNERS MANUAL TO SEE IF THERE WAS ANYTHING I WAS MISSING AND NO LUCK! I HAD TO HAVE MY CAR TOWED TO THE LOCAL NISSAN DEALER AND WAS ADVISED THEY WOULD RUN A DIAGNOSTIC TEST TO SEE WHAT IT WAS. I WAS THEN TOLD THAT MY STEERING LOCK MODULE HAD FAILED AND WOULD NEED TO BE REPLACED IN ORDER FOR THE CAR TO WORK. I WAS TOLD THAT WITH TAX THE BILL WOULD BE $834. I WAS IN UTTER SHOCK AND WAS GIVEN NO EXPLANATION EXCEPT FOR I'VE SEEN THIS HAPPEN WITH OTHER NISSANS AND ITS TO BE EXPECTED! I DON'T UNDERSTAND HOW MY CARS WORKS 1 DAY THEN NOT THE NEXT. IT SEEMS TO BE A PATTERN WITH THIS CAR AND I AM ABSOLUTELY SHOCKED TO SEE HOW MANY PEOPLE ARE EXPERIENCING THIS SAME PROBLEM! A RECALL IS NEEDED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496189February 2, 2013
SUSPENSION
I TOOK MY CAR IN FOR A REGULAR OIL CHANGE AND THE MECHANIC STATED THAT THE SWAY BAR NEEDED TO BE REPLACED BECAUSE IT WAS BROKEN. HE SAID THAT IT HAD TO HAVE BEEN BROKEN FOR AWHILE BECAUSE THE ENDS WERE RUSTED AND THEY NORMALLY DO NOT CORRODE THAT QUICKLY. HE SAID THAT IT WAS A CLEAN BREAK. UNFORTUNATELY, IT IS NOT COVERED BY MY EXTENDED WARRANTY SO I WILL HAVE TO PAY OUT OF POCKET. THIS APPEARS TO BE A COMMON PROBLEM FOR THE 2007 MODEL. WELL, MINE WAS MANUFACTURED IN 2007. I AM A RESPONSIBLE DRIVER AND I HAVE NOT BEEN IN AN ACCIDENT SO IT MAKES NO SENSE TO ME WHY THE PART WOULD BREAK UNLESS IT WAS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496194February 2, 2013
STEERING
LAST SUNDAY MY VEHICLE WAS UNABLE TO START WITH THE FOB KEY. HAD CAR TOWED TO NISSAN AND WAS TOLD THAT IT WAS THE STEERING LOCK SYSTEM. WAS TOLD THE PART IS ON BACK ORDER AND WILL RECEIVED IN APPROX 3 WKS. ALSO, THE COST WOULD BE $930 BEFORE TAX. MY CAR IS 38,000 MILES AND NO LONGER UNDER WARRANTY. BECAUSE MY WINDOWS WERE ACCIDENTALLY LOWERED DUE TO SOMEONE HOLDING DOWN UNLOCK BUTTON ON FOB AND THEY WERE UNABLE TO CLOSE MY WINDOWS SINCE MY CAR FAILED TO START, THEY ARE ALSO SAYING I HAVE TO PAY A DAILY STORAGE FEE SINCE THEY ARE UNABLE TO LEAVE MY CAR OUTSIDE DUE TO ALL THE WINDOWS BEING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496055February 1, 2013
STEERING
CAR WAS DRIVING FINE EARLIER IN THE DAY, AND CAME HOME TO PARK THE CAR IN THE DRIVEWAY. GOT BACK IN THE CAR TO HEAD TO MY NIGHT JOB, AND CAR WOULD NOT START. IT WOULD NOT EVEN SWITCH TO ACCESSORIES POSITION. CALLED THE NISSAN DEALERSHIP AND THEY GAVE ME SOME TIPS ON HOW TO START THE CAR, BUT NONE WORKED. HAD TO GET HE CAR TOWED TO NISSAN. IT TOOK 2 DAYS BEFORE THEY COULD LOOK AT IT ON A SATURDAY. I WAS TOLD MY STEERING LOCK UNIT HAD MALFUNCTIONED AND WOULD COST ME $747 BEFORE TAXES TO GET IT FIXED. ALSO, THE PART WAS ON BACK ORDER (1100 OTHER PEOPLE NEED THE SAME PART) AND THERE IS NO ETA ON THE PART. I STILL DO NOT HAVE MY CAR BACK AND HAVE BEEN HAVING TO FIND WAYS TO AND FROM WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495346January 31, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START USING THE KEYLESS ENTRY. ALSO, THE CONTACT STATED THAT THE INTELLIGENT KEY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495982January 31, 2013
STEERING
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING COLUMN LOCK MECHANISM CAUSED THE VEHICLE TO BECOME INOPERABLE. THE CONTACT ALSO STATED THAT THE KEY FOB WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO PERSONALLY REMEDY THE FAILURE BY REPLACING THE BATTERY IN THE KEYLESS ENTRY REMOTE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED BUT THE PART WAS NOT READILY AVAILABLE. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496008January 31, 2013
AIR BAGS
THE PASSENGER AIRBAG LIGHT IS CONSTANTLY ON MEANING THAT THE AIRBAG IS NOT ACTIVATING NO MATTER WHO IS SITTING ON THE SEAT. WE TOOK IT TO THE DEALER ONE WEEK AFTER WE PURCHASED IT AND THEY "SUPPOSEDLY" RESET THE SENSOR. WE LEFT THE DEALERSHIP AND THE PROBLEM PERSISTED IMMEDIATELY. WE TOOK IT BACK TO THE DEALER A WEEK LATER AND A NISSAN ENGINEER WAS THERE THAT DAY AND HE LOOKED AT IT AND SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT. THIS IS A SERIOUS SAFETY ISSUE. A PERSON'S LIFE COULD BE LOST BECAUSE OF THE MANUFACTURING DEFECT. NISSAN SHOULD SERIOUSLY LOOK INTO THIS AND RECALL THE CARS BEFORE SOMETHING SERIOUS HAPPENS TO ANY OF US WHO PURCHASED THIS CAR. WE CAN'T BELIEVE THAT KNOWING THAT THERE IS THIS SERIOUS PROBLEM, THEY WILL NOT EVEN TRY TO FIX IT. IT SHOWS LACK OF CONCERN AND RESPONSIBILITY ON THEIR PART FOR THEIR CUSTOMERS. WE ARE GOING TO USE THE "LEMON LAW" AND RETURN THE CAR SINCE THIS IS A SAFETY ISSUE AND A MANUFACTURERS DEFECT. SAFECAR.GOV AND THE NATIONAL HIGHWAY SAFETY ADMINISTRATION NEEDS TO INVESTIGATE THIS ISSUE. THERE ARE PLENTY OF COMPLAINTS IN REGARDS TO THIS ISSUE. BACK IN 2009 NISSAN RECALLED SEVERAL OF THEIR CARS (INCLUDING THE ALTIMA) FOR THIS SAME PROBLEM. I CAN'T BELIEVE THAT THEY STILL HAVEN'T GOTTEN IT RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495229January 30, 2013
STEERING
THE CAR WOULD NOT START WITH MY SMART KEY. I HAVE HAD THE CAR FOR THREE YEARS AND THERE WERE NO MECHANICAL ISSUES WITH THE CAR. BUT AFTER TURNING IT OFF TO GO INSIDE, I CAME BACK OUT AND IT WOULD NOT START. I HAD THE CAR TOWED TO NISSAN DEALER AND THE SERVICE TECH ALREADY NEW THE PROBLEM, TOLD ME THE PART WAS ON BACK ORDER, AND THAT IT WOULD TAKE THREE WEEKS TO FIX, ON TOP OF THE 800+ BILL TO FIX IT. THIS PROBLEM IS FREQUENT AND I FEEL THERE SHOULD BE A RECALL OR AT LEAST A REIMBURSEMENT FOR SERVICE DONE ON THE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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