Nissan Altima Complaints

15,602 consumer complaints on file.

#10503394March 18, 2013
STEERING
MY HUSBAND CALLED ME TO LET ME KNOW THE CAR WOULD NOT TURN ON WHEN HE GOT OUT OF WORK. I WAS CURRENTLY TRAINING ACROSS THE STATE SO WAS UNABLE TO ASSIST I TOLD HIM TO CALL THE CAR INSURANCE IF GETTING A JUMP OR CHANGING THE KEY FOB BATTERIES DIDN'T WORK. $85 LATER AND A TOW I WAS TOLD THE STEERING WHEEL CONTROL LOCK UNIT NEEDED TO BE REPLACED AND THE PART IS ON NATIONAL BACK ORDER AND WHEN IT DID COME BACK IN STOCK THE PART IS GOING TO COST ME $1200!!!! I WILL NEVER BUY ANOTHER NISSAN AGAIN AND THE LAST 5 CARS I HAVE PURCHASED HAVE BEEN A NISSAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503407March 18, 2013
STRUCTURE:BODY
THE PASSENGER SIDE FLOOR PAN HAS STARTED TO RUST COMPLETELY OUT. THE FLOOR PAN IS STARTING TO FALL OUT AND IS A SAFETY ISSUE. IF A PASSENGER WERE TO PUT TOO MUCH WEIGHT ON THE FLOOR, THEIR FOOT WOULD FALL THROUGH. THEM FALLING THROUGH COULD RESULT IN THEM CONTACTING THE ROAD SURFACE WHILE THE CAR IS IN MOTION OR RECEIVING CUTS TO THEIR LEG FROM THE RUST. THIS IS A COMMON PROBLEM ON THIS GENERATION OF ALTIMA AND NO RECALL HAS BEEN ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503403March 18, 2013
STEERING
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS A LOUD NOISE EMITTED FROM THE ENGINE AREA. THE DEFECT ALSO OCCURRED WHENEVER STARTING THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE NOISE ORIGINATED FROM THE POWER STEERING PUMP WHICH FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503515March 18, 2013
STEERING, ELECTRICAL SYSTEM
I LEFT WORK ON FEBRUARY 6TH AND WENT TO DRIVE HOME, BUT MY CAR WOULD NOT START. MY CAR IS PUSH BUTTON START AND IT DID DETECT MY KEY AS I WAS ABLE TO UNLOCK MY CAR. WHEN I PUSHED DOWN ON THE BRAKE TO START MY CAR IT WAS VERY HARD TO PUSH. MY CAR WOULD NOT START AND A KEY WARNING LIGHT CAME ON. THE LOCAL NISSAN DEALERSHIP CAME TO MY WORK AND HAD TO DISENGAGE THE STEERING WHEEL LOCK CONTROL UNIT IN ORDER TO DRIVE IT BACK TO THEIR SHOP. THEY SAID THAT THE CAR WAS UNSAFE TO DRIVE, EXCEPT BACK TO THE DEALERSHIP. THEY DETERMINED THAT IT WAS A FAILED STEERING LOCK. THIS IS AN ANTI THEFT COMPONENT OF THE CAR. MY ESTIMATE WAS $662.00. THE PART WAS ON BACK ORDER AT THAT TIME AND THEY DID NOT KNOW WHEN IT WOULD BE IN. NISSAN DID NOT OFFER ME A RENTAL CAR AND I WAS WITHOUT A CAR FOR A WEEK. THE PART CAME IN A WEEK LATER AND THE CAR WAS FIXED THAT DAY. MY BILL WAS $662.03. THIS STEERING WHEEL LOCK DEFECT IS A SAFETY HAZARD AS IT COULD HAVE HAPPENED WHILE DRIVING THE CAR. THERE IS NO GUARANTEE THAT IT WILL NOT HAPPEN AGAIN EITHER. AFTER DOING SOME RESEARCH I FOUND THAT NISSAN CHANGED THIS PART OF THE ALTIMA WHEN MAKING THE 2010 MODELS. I NOTICED A LOT OF PEOPLE WITH THE SAME ISSUE AFTER RESEARCHING. THIS MALFUNCTION SHOULD BE LOOKED INTO FURTHER BY NISSAN AND IN MY OPINION IT NEEDS TO BE A RECALL. IT'S UNDERSTANDABLE WHEN NORMAL WEAR AND TEAR ISSUES HAPPEN TO YOUR CAR, BUT AN ISSUE LIKE THIS IS A DEFECT AND NEEDS TO BE PAID FOR BY NISSAN. MY CAR IS OF COURSE OUT OF WARRANTY AT THIS TIME. BELOW IS A WEBSITE THAT I CAME ACROSS WHEN DOING RESEARCH AND FOUND A LOT OF OTHER PEOPLE WITH THE SAME ISSUE: HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/NISSAN/ALTIMA/STEERING/PROBLEM.ASPX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504025March 18, 2013
STRUCTURE:BODY
VEHICLE WAS IN FOR REPAIR AT LOCAL AUTOMOTIVE REPAIR SHOP FOR CRANKSHAFT POSITION SENSOR REPLACEMENT. DURING REPAIR, MECHANIC HAD VEHICLE UP ON LIFT AND NOTED SEVERE RUST TO THE FLOORBOARD AREA OF BOTH DRIVER AND PASSENGER SIDE. RUST DAMAGE IS SO SEVERE IT IS RUSTED ALL THE WAY COMPLETELY THROUGH. UPON MY PERSONAL INVESTIGATION VIA THE INTERNET, I FOUND NUMEROUS COMPLAINTS FROM OTHER INDIVIDUALS NOTING THE SAME SEVERE RUST DAMAGE TO THE SAME LOCATION (FLOORBOARD) OF THEIR NISSAN ALTIMAS AS WELL. IT IS MY OPINION THAT THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED IMMEDIATELY BY NISSAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503307March 17, 2013
POWER TRAIN, ENGINE
I PURCHASED THIS CAR ON 3/8/2013 AS BRAND NEW WITH 24 MILES ON IT. 7 DAYS LATER WHEN STARTING UP THE MOTOR THE ENGINE STRUGGLED TO CATCH OR START RUNNING. THIS HAS HAPPENED 3 TIMES NOW. WILL BE CONTACTING NISSAN. THIS IS UNACCEPTABLE FOR HAVING A WEEK OLD "NEW" CAR. STILL WAITING FOR RESPONSE FROM DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503288March 16, 2013
AIR BAGS, SEATS
WHILE SITTING IN THE PASSENGER SEAT RIDING WITH MY WIFE, I NOTICED THE PASSENGER AIR BAG LIT MEANING I WAS NOT PROTECTED IN THE EVENT OF A CRASH AND I WEIGH 180 LBS. I DON'T SEE A RECALL FOR THIS BUT I AM GOING TO CALL DEALER MONDAY AND CHECK ON THIS. MY SON HAS ALSO REPORTED THIS TO ME AS WELL AND HE WEIGHS ABOUT 160 LBS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503188March 15, 2013
ENGINE
MY VEHICLE WHICH APPEARS TO HAVE MULTIPLE DEFECTS IS NOW HESITATING ON START UP AND HAS OCCURRED ON SEVERAL OCCASIONS. WHEN I PRESS THE ENGINE BUTTON, THE CAR JUST KEEPS CRANKING AND SOMETIMES, BARELY OR STRUGGLING TO START. EVERY NOW AND THEN, I NOTICED THAT THERE'S ALSO A SINGLE CLICKING SOUND WHICH SEEMS TO COME FROM THE ENGINE COMPARTMENT AND A DRUMMING/SLAPPING NOISE WHEN APPLYING THE BRAKES. THE VEHICLE MAKES TO MANY DISTURBING NOISES THAT NISSAN FOR SOME REASON CAN'T SEEM TO IDENTIFY OTHER THAN THE SOUNDS BEING NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503212March 15, 2013
ELECTRICAL SYSTEM, STEERING
DROVE MY CAR TO LOCATION, TURNED CAR OFF, RETURNED TO CAR 5 MINUTES LATER WOULD NOT START. THOUGHT IT WAS BATTERY, FUSE, OR DEAD KEY FOB BATTERY. CALLED DEALERSHIP SERVICE MANAGER STATED OTHER PEOPLE HAVE HAD SAME ISSUE. HE INSTRUCTED ME TO TURN STEERING WHEEL AND PUSH IGNITION BUTTON...DIDN'T WORK. ON MY DASH PANEL I NOTICED THE KEY LIGHT SYMBOL WAS LIT UP, WHEN I TRIED TO START CAR WITH THE KEYFOB THAT DIDN'T WORK EITHER. HAD TO HAVE CAR TOWED AND AT DEALERSHIP TO CHANGE THE STEERING LOCK. IT MALFUNCTIONED AND CANNOT BE REPAIRED NEEDS TO BE REPLACED. PART HAS BEEN ORDERED AND SHOULD BE REPLACED ON 03/21/2013. ESTIMATE IS 914.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503227March 15, 2013
STRUCTURE:BODY
I JUST DISCOVERED THAT THE FLOOR BOARDS OF BOTH PASSENGER AND DRIVER SIDE IN THE BOTTOM IS FULLY RUSTED. IT SEEMS AFTER LOOKING ON LINE THAT I AM NOT THE ONLY OWNER OF THE 2005 ALTIMA WITH THE SAME ISSUE IN WHICH COULD LEAD TO A SAFETY PROBLEM WITH THE STRUCTURAL INTEGRITY OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502733March 14, 2013
AIR BAGS, SEAT BELTS
I WOULD LIKE TO KNOW HOW THE NHTSA AND NISSAN CAN IGNORE MY COMPLAINTS AND CALLS THAT MYSELF AND MY HUSBAND HAVE MADE REGARDING MY FAULTY AIRBAGS AND MY SEAT BELTS. I WAS GOING 45 MILES PER HOUR WHEN I STRUCK ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. MY SEAT BELTS ALONG WITH MY 2 CHILDREN THAT WERE IN THE CAR WITH ME AT THE TIME DIDN'T LOCK FOR THEM EITHER. MY AIRBAGS DIDN'T DEPLOY. WE SUFFERED FROM MEDICAL ISSUES BECAUSE OF THIS. MY CAR HAS BEEN TOTALED BECAUSE OF THE SEVERITY OF THE DAMAGES. I WOULD LIKE TO KNOW HOW NISSAN NOR ANYONE ELSE FOR THIS MATTER WILL TAKE RESPONSIBILITY FOR FAULTY EQUIPMENT. I'M THINKING ITS TIME THAT I MIGHT HAVE TO TAKE THIS MATTER TO THE MEDIA AND ALSO THE BETTER BUSINESS BUREAU. I HAD PUT MY TRUST IN THESE MANUFACTURES THAT HAVE FAILED TO PROTECT US AS THEY SAID THEY WOULD. YET WHEN IT COMES DOWN TO IT THEY REALLY DON'T CARE. CAN ANYONE GIVE ANY OTHER ADVICE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502789March 14, 2013
STEERING, ELECTRICAL SYSTEM
AS WITH DOZENS OF OTHER COMPLAINTS ONLINE, WHEN I ATTEMPTED TO START MY 2009 NISSAN ALTIMA (WHICH HAD BEEN SITTING WITH ITS ENGINE OFF FOR NO MORE THAN FIVE MINUTES), THE KEY ILLUMINATED ON THE DASHBOARD, THE STEERING AND BRAKES FELT UNRESPONSIVE, AND THE CAR WOULD NOT START. LATE, COLD, AND RAINY THE NIGHT OF THE INCIDENT, THE CAR WAS TOWED TO THE DEALERSHIP THE NEXT MORNING. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED STEERING LOCK UNIT--A RESULT THAT IS UNSURPRISING TO ANYONE WHO TYPES THOSE SYMPTOMS INTO A GOOGLE SEARCH. FOR THE SMALL FEE OF $900, MY CAR WAS BACK ON THE ROAD TWO DAYS AFTER THE INCIDENT. GIVEN THE FREQUENCY WITH WHICH THIS APPEARS TO BE HAPPENING TO OTHER OWNERS, THERE IS LITTLE DOUBT THAT THIS A MANUFACTURING DEFECT THAT PRESENTS A SIGNIFICANT RISK OF INJURY SHOULD THE CAR NOT START IN A REMOTE AREA OR IN THE PATH OF TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502809March 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED VIOLENTLY WHILE THE CONTACT WAS ATTEMPTING TO DECELERATE. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED INTERMITTENTLY AND WHEN DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503065March 14, 2013
ELECTRICAL SYSTEM, STEERING, ENGINE
ON 3/13/2013 I DROVE MY VEHICLE TO WORK AT APPROXIMATELY 8:55AM AND PARKED EVERYTHING IN CAR WAS FULLY OPERATIONAL AND FUNCTIONED PROPERLY. AT 6:30PM I APPROACHED MY VEHICLE UNLOCKED THE DOOR USING MY KEY FOB, ENTERED THE VEHICLE AND PROCEEDED TO PRESS THE IGNITION BUTTON AND NOTHING HAPPENS. AFTER SWITCHING ON THE HEADLIGHTS AND NOTICING NO POWER ISSUES I NOTICED A FLASHING INDICATOR LIGHT IN THE DASH THAT SAID NO KEY PRESENT. AFTER BEING THE ONLY CAR LEFT IN THE DARK SECLUDED PARKING LOT I STARTED OFF ON A JOURNEY TO PURCHASE A BATTERY FOR THE KEY FOB AND IT DID NOT SOLVE THE PHENOMENON. I HAD THE VEHICLE TOWED TO THE NEAREST DEALERSHIP WHICH IS ABOUT 60 MILES AWAY FROM MY HOME. THE DEALER AFTER INVESTIGATING FOR A MATTER OF MINUTES WERE QUICKLY ABLE TO DIAGNOSE THE PROBLEM WHICH WAS A STEERING LOCK MODULE THAT WAS VERY COSTLY. UPON FURTHER RESEARCH, I FOUND THAT THERE ARE A GREAT NUMBER OF ALTIMA'S AND OTHER NISSAN VEHICLE THAT ARE INFECTED WITH THE SAME DEFECTIVE STEERING LOCK DEVICES THAT CAUSES YOU TO RANDOMLY BE STRANDED IN SECLUDED AREAS WITHOUT PRIOR NOTICE. THIS I FIND HIGHLY UNETHICAL FOR NISSAN TO BE TOTALLY AWARE OF SUCH DEFECTIVE EQUIPMENT AND NOT HAVE ANY CONCERN FOR THE WELFARE OF IT'S CUSTOMERS NOR THEIR CHILDREN. IM HOPING THAT THE NHTSA CAN PROTECT CONSUMERS FROM BULLIES LIKE NISSAN AND HELP US GET THE RECALL WE DESERVE. ALL WE WANT IS A RELIABLE PRODUCT THAT CAN PERFORM THE WAY IT WAS INTENDED TO PERFORM. SO LET'S DO WHAT IS NECESSARY TO HOLD NISSAN UP TO THE AMERICAN STANDARD OF PUTTING OUT QUALITY RELIABLE PRODUCTS AND NOT RIPPING OFF CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503073March 14, 2013
AIR BAGS
AIR BAG LIGHT IS ILLUMINATED WHILE THE SEAT IS OCCUPIED WITH PASSENGER INDICATING THAT THE AIR BAG IS DEACTIVATED. BOTH REQUIREMENT (WEIGHT LIMIT AND SETTING CORRECTLY) BY THE MANUFACTURE IS MEET. TOOK TO THE DEALER AND HAD NISSAN SEND A TECH FROM THE MANUFACTURER TO CHECK IT OUT. ALL THE TELL ME IS THERE IS NO CODES STORE IN THE SYSTEM. I BELIEVE THIS IS MAJOR SAFETY ISSUE WITH NO ANSWERS FROM NISSAN. THEY DANCE AROUND WHEN I ASK QUESTION AND TURN IT INTO USER ERROR, WHERE IN FACT REQUIREMENT (WEIGHT LIMIT AND SETTING CORRECTLY) BY THE MANUFACTURE IS MEET. 1800-343-6913 EXT. [XXX] CASE # [XXX]. MAJOR SAFETY ISSUE PLEASE HELP I GOT NO WHERE WITH NISSAN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503077March 14, 2013
POWER TRAIN
ABNORMAL TRANSMISSION GRINDING / LUGGING NOISE OF THE TRANSMISSION AT LOW RPM (1200-1600). NISSAN CLAIMS NOISE IS AS DESIGNED. HOW IS GRINDING NOISE IN THE TRANSMISSION WITH A CAR THAT HAS 3000 MILES NORMAL? AGAIN NISSAN CLAIMS THAT THIS IS NORMAL. 1800-343-6913 EXT. [XXX] CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502672March 13, 2013
STEERING
THE CAR WONDERS ON THE HIGHWAY, YOU NEED TO ALWAYS CORRECT THE STEERING, IT IS VERY DISTRACTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502459March 12, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2003 NISSAN ALTIMA. THE CONTACT STATED THE FRONT DRIVER'S SIDE FLOOR BOARD CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502454March 12, 2013
STEERING
DROVE TO WORK ON MON 3/11/13. WHEN GOING OUT AT LUNCHTIME TO RUN ERRANDS, CAR WOULD NOT START AND DIDN'T START UNTIL REPAIRED BY NISSAN SERVICE. REPAIR SHOP KNEW INSTANTLY WHAT THE PROBLEM WAS AND WHY. I'M A SINGLE PARENT IN A 1-CAR HOME AND THIS ISSUE CAUSES ME/MY SCHOOL-AGED CHILDREN BOTH NEED AND FINANCIAL HARDSHIPS. OVER 132 FOLKS HAD SAME PROBLEM AS FOUND ON ABOUT AUTOMOBILE COMPLAINTS WEBSITE ALONE. THIS DOESN'T FACTOR IN THE NUMBER OF CONSUMERS WHO HAVE ALSO EXPERIENCED THIS PROBLEM AND DIDN'T WRITE ABOUT IT PUBLICLY. THIS SHOULD BE A RECALL ISSUE. NISSAN SERVICE REPLACED "STEERING LOCK CONTROL UNIT". TOTAL COST TO ME WAS $700.41. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502489March 12, 2013
FUEL/PROPULSION SYSTEM
TRIED TO FILL GAS TANK, ONLY ACCEPT SMALL AMOUNT BEFORE SPILLING ON GROUND. CHECK ENGINE LIGHT CAME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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