Nissan Altima Complaints

15,602 consumer complaints on file.

#10504585March 26, 2013
ELECTRICAL SYSTEM, STEERING
INCLUDE MY 2009 ALTIMA 2.5SL TO THE GROWING LIST OF STEERING COLUMN ELECTRICAL SHORT PROBLEMS. I TOO HAD JUST TURNED OFF THE CAR AND 20 MINUTES LATER RETURNED TO FIND IT WOULD NOT START. BRAKE FELT DEPRESSED WHEN I FIRST PUT MY FOOT ON IT. PUSHED THE BUTTON AND NOTHING HAPPENED. TRIED THE KEY IN THE DASH SLOT, AND NOTHING. CALLED DEALER, HE TOLD ME TO TRY AND JUMP START WITH CABLES AND THAT DIDN'T WORK. HAD TO HAVE IT TOWED TO DEALER. WAS TOLD IT WAS THE VERY COMMON ELECTRICAL STEERING COLUMN SHORT, AND THE FIX WAS 1100.00. LUCKILY I HAD PURCHASED A SERVICE CONTRACT WHEN I BOUGHT THE CAR IN 2011. PAID DEDUCTIBLE OF 100.00. THIS ABSOLUTELY SHOULD BE A NISSAN RECALL. DEALER TOLD ME THE PROBLEM IS ON THE RECALL LIST FOR THE 370Z, BUT HAD NOT MADE IT YET FOR ALTIMA. I DID SEE THROUGH RESEARCH AND A FRIEND WHO WORKS FOR NISSAN, THAT THEY CHANGED THAT WIRING IN THE MODEL YEARS THAT FOLLOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504608March 26, 2013
STRUCTURE:BODY, EXTERIOR LIGHTING
ON A VISIT TO THE NISSAN DEALERSHIP TO HAVE MY HEADLIGHT REPLACED, I WAS INFORMED THE FLOOR ON THE PASSENGER SIDE WAS ROTTED/ROTTING AND NEEDED TO BE REPLACED. I'VE NOT HAD IT REPAIRED AS OF YET B/C I'M COMPARISON SHOPPING BASED ON THE PRICE QUOTED BY THE DEALERSHIP. I PURCHASED THE CAR IN 2006, HAD THE ENGINE REPLACED DUE TO FAILURE IN 2011, THE RADIATOR REPLACED IN 2013 AND NOW PREPARING TO REPLACE THE FLOOR PANELS. FOR A 10 YEAR OLD CAR, WHICH HAS BEEN MAINTAINED AND SERVICED REGULARLY AND GARAGED, ROTTING SEEMS HIGHLY UNUSUAL AND SHOULDN'T BE A NORMAL OCCURRENCE FOR A CAR. I'VE NEVER HAD A CAR REQUIRE THIS MANY COSTLY REPAIRS, AND ESPECIALLY NEVER AN ISSUE WITH THE ENGINE OR ROTTING. PLEASE INVESTIGATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504356March 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 NISSAN ALTIMA. THE CONTACT STATED THAT THE ELECTRONIC KEY LIGHT ILLUMINATED AND THE PUSH TO START BUTTON FAILED TO FUNCTION. THE CONTACT WAS UNABLE TO START THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000. UPDATED 5/7/13 *CN UPDATED 05/22/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504470March 25, 2013
VISIBILITY/WIPER
I BOUGHT A BRAND NEW 2006 NISSAN ALTIMA 7 YEARS AGO.EVER SINCE I OWN IT, I HAVE BOUGHT 5 SUNVISORS; (3 PASSENGERS) (2 DRIVER)... ITS INSANE HOW JUST BY TURNING THE VISOR TO ONE SIDE IT BREAKS FROM THE TOP PORTION OF THE ROOF..THE DEALER DOES NOT REPLACE JUST THE PART WHERE IT BREAKS (WHERE THE BOLTS FASTEN) (IS LIKE A TRIANGLE PLASTIC PART WHERE IT BREAKS VERY EASY).. THE DEALER ONLY GIVES YOU 30 DAYS WARRANTY, THE THING IS THE VISORS BREAK BEFORE WARRANTY EXPIRE OR RIGHT AFTER...AND HAVE TO BUY A NEW ONE AT FULL PRICE THE PRICE FOR A SUNVISOR IS CRAZY, $208.58 @UNITED NISSAN IN LAS VEGAS, NV. I ASKED THE CUSTOMER SERVICE REP WHY SO EXPENSIVE HE SAID "WE GET DIFFERENT PRICES EVERY MONTH"..I SAID LAST TIME I PAID $115 NOW IS $208.58?!!! BOTTOM LINE, NISSAN NEEDS O MAKE "FLEXIBLE SUNVISOR & REPLACE THEM IF THEY BREAK", AFTER ALL ITS "SAFETY" WE ARE TALKING ABOUT WHEN DRIVING, SPECIALLY DRIVING WEST WHEN THE SUN SETS!. THANKS YOU FOR YOUR TIME AND CONCERN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504315March 24, 2013
STEERING
OUR PUSH BUTTON START IMMEDIATELY STOPPED WORKING AS WE WERE AT A GAS STATION. THE BACK-UP METHOD AS DESCRIBED IN THE OWNER'S MANUAL WOULD NOT WORK. WE HAD VEHICLE TOWED TO DEALERSHIP. "LOCK STEERING" PIECE MALFUNCTIONED AND COST $981 TO FIX. THERE ARE HUNDREDS OF IDENTICAL COMPLAINTS BUT NISSAN HAS YET TO ISSUE A RECALL (HTTP://WWW.ARFC.ORG/COMPLAINTS/2009/NISSAN/ALTIMA/STEERING/PROBLEM.ASPX HTTP://FORUMS.NICOCLUB.COM/INTELLIGENT-KEY-ISSUE-WILL-NOT-START-T550340.HTML HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/STEERING-PROBLEMS.PHP). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504317March 24, 2013
STRUCTURE:BODY
WENT TO GET MY FIRST INSPECTION AFTER PURCHASING THE CAR AND IT FAILED AND I COULD NOT GET STICKER. IT FAILED BECAUSE I HAVE LARGE RUST HOLES ON BOTH THE DRIVERS AND PASSENGERS SIDE FLOOR PANS. ON THE DRIVER SIDE, THE CARPET IS EXPOSED TO THE UNDERSIDE OF THE VEHICLE WHICH PRESENTS A SAFETY RISK AS MY FOOT COULD GO THROUGH IT WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505054March 23, 2013
FUEL SYSTEM, GASOLINE
FILLING THE FUEL TANK THE GAS PUMP SHUT OFF THINKING THE TANK WAS FULL WHEN IF FACT THE FUEL GAUGE SHOWED IT WASN'T FULL, I PROCEEDED TO FILL THE TANK AGAIN AND IT TOOK AN ADDITIONAL 2 GAL. BEFORE IT REGISTERED FULL, I DID THIS TWO OTHER TIMES AND THE SAME THING OCCURRED, IN ADDITION I WOULD DRIVE APPROXIMATELY 60MILES AND THE FUEL GAUGE WOULD SHOW THAT I USED APPROXIMATELY 4-5GAL OF GAS? THIS IS A 4 CLY. I TOOK IT TO THE DEALER AND THEY ENCOUNTERED THE SAME PROBLEM, THEY REPLACED THE FUEL FILLER VALVE AND THAT DIDN'T HELP, THEN THEY REPLACED THE FUEL PUMP, THAT DIDN'T HELP, I'M SCHEDULED TO GO TO THE DEALER AGAIN. SOMETHING IS NOT CALIBRATED TO THE FUEL GAUGE, I DON'T GET A REASONABLE READING OF HOW MUCH FUEL I HAVE AND I WANT TO TOP OFF ONCE. I PURCHASED THE 2012 IN FEB. 2013 AS A CERTIFIED PRE-OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504226March 23, 2013
AIR BAGS
I TOOK DELIVERY ON A NEW NISSAN ALTIMA 3/15/2013, AND THE NIGHT BEFORE, I SAW ONLINE THAT THERE WAS A RECALL RELATED TO PASSENGER AIR BAG SENSORS, SO I ASKED DEALER TO CHECK ON THIS BEFORE I TOOK DELIVERY. THE DEALER TOLD ME THAT MY VEHICLE WAS NOT COVERED BY THAT RECALL SINCE IT WAS MANUFACTURED AFTER THAT 'BATCH'. I NOTICED THE NEXT DAY THAT THE RED DASH AIRBAG LIGHT WAS ON, AND ALSO NOTICED THAT THE YELLOW PASSENGER AIRBAG 'OFF' LIGHT WAS ON, EVEN THOUGH NOBODY WAS IN THAT SEAT, NO OBJECT THERE, ETC. I DROVE MY WIFE IN THE CAR A FEW DAYS LATER, AND BOTH RED AND YELLOW LIGHTS REMAINED ILLUMINATED WHETHER SHE WAS IN THE SEAT, OR I WAS IN THE SEAT, OR NOBODY WAS IN THE SEAT. I CHECKED THE OWNERS MANUAL, AND IT INDICATED THAT BOTH DRIVER AND PASSENGER AIRBAGS MAY NOT DEPLOY IF IN AN ACCIDENT IF THESE LIGHTS WERE ON. RETURNED TO DEALER ON 3/20/2013 AFTER TELLING THE DEALER THAT I REFUSED TO DRIVE THIS CAR ANYMORE UNTIL THIS WAS REMEDIED. AND WAS TOLD THAT THEY WOULD INVESTIGATE, THEY PROVIDED A RENTAL CAR. I STILL HAVE A RENTAL CAR AS OF 3/23/2013, AND HAVE BEEN TOLD FOR 3 DAYS NOW THAT NISSAN HAS INFORMED THE DEALER THAT THEY WANT TO SEND THE DEALER AN ENTIRE 'PASSENGER SEAT STRIP', BUT CANNOT PROVIDE INFORMATION ON WHEN THE PART WILL BE AVAILABLE OR WHEN IT WILL SHIP. AFTER READING THE RECALL DESCRIPTION, MY VEHICLE IS EXHIBITING EXACTLY THE SAME SYMPTOMS AS THE RECALL NOTICE - BOTH RED AND YELLOW AIR BAG LIGHTS ARE ON AND REMAIN ON ALL THE TIME. I ASKED AGAIN FOR THE DEALER TO CHECK IF MY VEHICLE WAS COVERED BY THE RECALL, THEY SAID NO. HOW CAN IT BE THAT THIS VEHICLE HAS NOT BEEN RECALLED? THE DEALER TOLD ME THAT ANOTHER CUSTOMER JUST HAD THE SAME THING HAPPEN, AND THE RENTAL CAR AGENCY TOLD ME THEY JUST ORDERED SEVERAL NEW ALTIMAS AND THAT THEY HAD TO RETURN ONE FOR THE SAME PROBLEM. IS THE NHTSA AWARE OF THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504088March 22, 2013
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, ENGINE
1. WHEN YOU FILL THE GAS TANK UP YOU CAN HEAR FUEL SLOSHING AROUND AND KNOCKING AGAINST THE TANK. 2. BRAKES SQUEAL AND GRIND 3. ENGINE IS NOISY AND GROWLS CAR SHAKES 4. AIR BAG RECALL 5. GAS MILEAGE IS NOT AS ADVERTISED 6. CONSOLE HAS BEEN REPAIRED MULTIPLE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504150March 22, 2013
STRUCTURE:BODY, ENGINE
PURCHASED MY 2012 NISSAN ALTIMA COUPE 8/2/2012. IN JUST OVER 30 DAYS THE PAINT WAS COMING OFF THE REAR BUMPER ON BOTH SIDES NEAR THE REAR TIRE WHERE THE BUMPER MEETS THE BODY OF THE CAR. TOOK THE CAR IN TO HAVE THE BUMPER REPAINTED. WITHIN 60 DAYS THE PAINT WAS COMING OFF IN THE SAME PLACE AGAIN. TOOK THE CAR BACK LAST MONTH AND WAS REPAINTED WITH 3 FLAWS...NEEDLESS TO SAY IT HAS TO GO BACK YET AGAIN!! ALSO, WITHIN A FEW DAYS OF PURCHASE I NOTICED THAT THE RADIO WOULD NOT PICK UP LOCAL RADIO STATIONS WITHOUT A LOT OF STATIC AND INTERFERENCE. ONLY 1 OUT OF 12 PRESETS DO I GET ON A CONSISTENT BASIS AND I ONLY DRIVE WITHIN A 25-30 MILE RADIUS OF MY HOME. TOOK TO THE DEALER AND THEY SAID IT WAS BECAUSE OF THE WINDOW TINT. GAVE THEM INFORMATION FROM 3M THAT THE TINT WOULD NOT INTERFERE WITH THE RADIO AND THEN THEY SAID THEY DIDN'T HEAR IT. TAKEN BACK ON SEVERAL OCCASIONS AND NO RESOLVE. NOTICED 3/17/2013 THAT MY LEATHER WRAPPED STEERING WHEEL HAS SPLIT IN THE GRAIN OF LEATHER AND IT IS RIGHT WHERE MY RIGHT HAND GOES TO DRIVE. TRANSMISSION IS NOT CONSISTENT...WHEN I LET OFF THE GAS BRIEFLY IT IS AS IF SOMEONE HAS HIT THE BRAKE PEDAL AND THE CAR "DRAWS BACK"...VERY ANNOYING!!! I ALSO PURCHASED XZILON PAINT PROTECTION SYSTEM AT THE DEALERS RECOMMENDATION BECAUSE THE CAR IS BLACK AND I LIVE IN FL...NOW 7 MONTHS LATER THIS PROTECTANT HAS COMPLETELY RUINED THE PAINT ON MY CAR AND SHOWS HORRIBLE MARKS ON THE HOOD AND LEAVES TERRIBLE WATER SPOTS ON THE VEHICLE THAT ARE ALMOST IMPOSSIBLE TO REMOVE. TAKING TO THE DEALER FOR THE NEW PAINT ISSUE TOMORROW. I AM HOPING TO JUST TRADE IN AND GET ANOTHER CAR...UNFORTUNATELY UNDER THE CIRCUMSTANCES IT WILL BE A NISSAN...BUT WILL NOT BE AN ALTIMA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504153March 22, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2008 NISSAN ALTIMA. THE CONTACT STATED THAT THE ENGINE WAS RUNNING BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED ONCE BEFORE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THIS WAS A KNOWN ISSUE BECAUSE OF THE BELTS THAT WERE USED IN THE TRANSMISSION. THE DEALER ALSO STATED THAT THE STEERING LOCK NEEDED TO BE REPLACED. THE CURRENT MILEAGE AND FAILURE MILEAGE WAS 129,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504182March 22, 2013
SERVICE BRAKES
BRAKE PEDAL SQUEAK UPON DECOMPRESSION. FOUND RING OF BRAKE FLUID ON MASTER CYLINDER RESERVOIR CAP. DEALERSHIP STATED OVERFILLED AND WIPED BRAKE FLUID INSPECTED MC FOR RECALL -- NO LEAK. RING CAME BACK AFTER TWO DAYS. DEALERSHIP STATED MASTER CYLINDER KICKING FLUID BACK UP -- NO LEAK -- MC REPLACED NOT DUE TO RECALL. MASTER CYLINDER REPLACED DUE TO FLUID BEING KICKED BACK UP. BRAKE PEDAL SQUEAK WENT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504183March 22, 2013
STRUCTURE:BODY
DRIVER DOOR HANDLE SQUEAKED WHEN PULLED. SERVICE ADVISOR STATED NORMAL WEAR AND TEAR. UPON INSPECTION TECHNICIAN FOUND CABLE BINDING IN DOOR. CABLE WAS ADJUSTED AND DOOR WAS LUBED. DOOR HANDLE WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504184March 22, 2013
STRUCTURE:BODY
INTERIOR DASH RATTLE IN A PILLAR. ROAD TESTED WITH TECHNICIAN CONFIRMED RATTLE. DEALER REPLACED A PILLAR COVER AND SPEAKER COVER -- REPAIR WAS MADE. RATTLE REPAIRED - DEALER WILL NEED TO STRIP DASHBOARD. - REPAIR WILL BE MADE AT LATER DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504180March 22, 2013
ELECTRICAL SYSTEM
VEHICLE WOULD NOT RESPOND TO KEY. DOORS WOULD NOT LOCK FROM KEY. DOORS WOULD NOT LOCK FROM INTERIOR SWITCH. TRUNK WOULD NOT OPEN FROM INSIDE. WINDOWS WOULD NOT GO DOWN. PUSH TO START SWITCH STUCK "ON" POSITION. INTERIOR LIGHTS STUCK ON. VEHICLE WAS TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED VEHICLE AFTER TWO DAYS OF TESTING. INITIAL DIAGNOSIS WAS KEY NEEDED REPROGRAMMING. AFTER MORE DIAGNOSTIC --CONCLUDED BCM NEEDED REPROGRAMMING. BCM WAS REPROGRAMMED. VEHICLE WAS REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503697March 20, 2013
STEERING
I DROVE MY CAR THIS MORNING WITHOUT A PROBLEM. I TURNED IT OFF. WHEN I WENT TO RESTART THE CAR WOULD NOT RECOGNIZE MY KEY.I TRIED OVER AND OVER I EVEN CHANGED THE BATTERIES IN THE REMOTE TO NO AVAIL. I HAD TO HAVE THE CAR TOWED. I READ SEVERAL COMPLAINTS FROM OTHER NISSAN OWNERS THAT ITS A STEERING LOCK. I AM ALSO BEING TOLD THAT THIS IS A VERY EXPENSIVE ITEM THIS DOES NOT APPEAR TO BE A WEAR AND TEAR ITEM. IT APPEARS TO BE MORE OF A MANUFACTURE DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503702March 20, 2013
STEERING, ELECTRICAL SYSTEM
MY HUSBAND WENT OUT TO MOVE MY CAR AND IT STARTED FINE. ABOUT AN HOUR LATER I WENT TO GET INTO MY CAR TO LEAVE FOR WORK AND IT WOULD NOT DO ANYTHING. THE ONLY LIGHT THAT CAME ON THE DASH WAS A SMALL KEY THAT KEPT FLASHING. AFTER HAVING MY CAR TOWED TWICE AND CALLING ALL OF THE NISSAN DEALERSHIPS AROUND HERE, I WAS TOLD NO ONE COULD FIX MY CAR BECAUSE IT WAS A HYBRID. FINALLY I CALLED THE NISSAN DEALERSHIP ONE MORE TIME AND THIS TIME ALL OF A SUDDEN THEY SAID THEY COULD WORK ON IT. I WAS VERY FRUSTRATED AND HAD ALREADY BEEN WITHOUT MY CAR FOR 3 WEEKS. ONCE I HAD IT TOWED TO THE DEALERSHIP THEY WERE ABLE TO FIX IT AND SAID THAT IT WAS A FAMILAR PROBLEM WITH THIS YEAR OF CAR. IT WAS THE STEERING MECHANISM AND ENDED UP COSTING ME OVER $800. THE GUY AT THE DEALERSHIP TOLD ME THEY HAD ALREADY FIXED 30 VEHICLES LIKE MINE WITH THE SAME PROBLEM SINCE NOVEMBER OF 2012. IF THIS IS SUCH A COMMON PROBLEM THEN WHY HASN'T NISSAN ISSUED A RECALL ON THIS?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503824March 20, 2013
STEERING
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED INTERMITTENTLY WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE A SECOND REPAIR WAS PERFORMED TO THE STEERING COLUMN. ADDITIONALLY, THE STEERING WHEEL BECAME LOOSE WHILE THE CONTACT WAS DRIVING ON A SEPARATE OCCASION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503848March 20, 2013
VISIBILITY, STRUCTURE
DRIVING ON STREET WHEN MOONROOF SHATTERED. NO APPARENT CAUSE DETERMINED, BUT WAS RAINING AT THE TIME OF THE FAILURE. BREAK OF MOONROOF SOUNDED LIKE A GUN SHOT WITH GLASS FRAGMENTS GOING BOTH INSIDE AND OUTSIDE OF VEHICLE. DRIVER AND FRONT SEAT PASSENGER COVERED IN GLASS, BUT NO INJURIES. HOWEVER, ROOF AND TRUNK HAD PAINT DAMAGE FROM BROKEN GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503550March 19, 2013
UNKNOWN OR OTHER
I PURCHASED A NISSAN ALTIMA 2013 IN AUGUST 2012 AND I HAVE HEARD THAT NISSAN HAS MADE SAFETY IMPROVEMENTS TO THE MOST RECENT CARS BEING PRODUCED TO INCREASE THE OVERALL SAFETY. ARE THESE CHANGES GOING TO BE MADE TO THE CARS MADE THAT DO NOT HAVE THE IMPROVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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