Nissan Altima Complaints

15,602 consumer complaints on file.

#10525724July 19, 2013
ENGINE, EXTERIOR LIGHTING
WHILE DRIVING DOWN ROUTE 1 IN NORWOOD, MA. MY DASHBOARD PANEL WENT DARK AND MY ENGINE SHUT OFF. I WAS DRIVING APPROXIMATELY 40 MPH. I WAS ABLE TO COAST TO A STOP, PUT THE CAR IN PARK AND RESTART THE ENGINE. THE ENGINE DID NOT SPUTTER, OR PRESENT ANY ISSUE PRIOR TO THE SHUT DOWN. I TOOK THE CAR TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH THE CAR. THIS LEAVES ME FEELING VERY UNCOMFORTABLE AS WITH NO ROOT CAUSE IDENTIFIED IT COULD HAPPEN AGAIN IN A HEAVIER TRAFFIC SITUATION. BESIDES MY OWN SAFETY, I AM CONCERNED FOR OTHER ALTIMA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525786July 19, 2013
STRUCTURE:BODY
ABOUT 2 MONTHS AFTER GETTING THIS CAR I NOTICED A RATTLING NOISE COMING FROM THE SUNROOF ON THE RIGHT SIDE OF THE CAR. THE NOISE GOT MORE PRONOUNCED WHEN RUNNING OVER SOME SMALL BUMPS EVEN AT LOW SPEEDS. I TOOK THE CAR TO ROUTE 23 AUTO MALL SERVICE DEPARTMENT IN BUTLER, NJ; THE SAME DEALER WHERE I GOT THE CAR. BELOW IS A LIST OF DATES AND ISSUES THAT HAVE TAKEN PLACE WITH THIS CAR. 06/07/13 ? TOOK CAR IN FOR RATTLE NOISE AND NHTSA RECALL 13V-158. NOISE CONFIRMED AND NEW HEADLINER ORDERED. 06/17/13 ? HEADLINER REPLACED, HOWEVER NOISE REMAINED THE ISSUE WAS NOT ADDRESSED. CALLED AND EXPLAINED THE ISSUE TO THE DEALER. NEW APPOINTMENT SET. 06/25/13 ? DEALER STATES THAT THE ISSUE WAS NOW FIXED, HOWEVER THE NOISE STILL REMAINED. DEALER BROKE PILLAR COVERS AND NOW THEY ARE NOT SITTING PROPERLY, PRESENTING A VERY DANGEROUS ISSUE. 7/10/2013 ? CALLED NISSAN'S NATIONAL CONSUMER AFFAIRS DEPARTMENT AND EXPLAINED THE PROBLEM. CASE: [XXX]CREATED TO TRACK THESE ISSUES. SPOKE TO [XXX] AT EXTENSION [XXX]. SUGGESTED I GET A 2ND OPINION. 7/12/2013 ? LOW PRESSURE WARNING LIGHT FOR LEFT FRONT TIRE COMES UP. ADDED AIR. ISSUE CAME BACK AGAIN LATER IN THE DAY. ADDED AIR A SECOND TIME, ISSUE CORRECTED. 07/16/2013 ? TOOK CAR FOR SECOND OPINION TO RAMSEY NISSAN IN NEW JERSEY. DEALER VERIFIED COMPLAIN. DEALER NOTICED MISSING INSULATION AND BROKEN PILLARS. NOISE ISSUE SEEMS BE FIXED NOW. NEW PILLARS ON ORDER. 07/18/2013 ? LOW PRESSURE WARNING COMING FROM LEFT REAR TIRE. THIS IS A BRAND NEW CAR AND I FIND IT UNACCEPTABLE THAT I'M ENCOUNTERING ALL THESE ISSUES THIS EARLY. I DO NOT FEEL SAFE DRIVING THIS CAR AND I'M NOW LEFT WONDERING WHAT ISSUE WILL BE NEXT. I FEAR FOR THE SAFETY OF MY FAMILY WHEN I DRIVE THIS VEHICLE AS IT SEEMS THERE IS A NEW PROBLEM EVERY OTHER DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525791July 19, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 NISSAN ALTIMA. THE CONTACT STATED THAT THE FLOOR BOARDS HAD BECOME CORRODED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525787July 19, 2013
ENGINE AND ENGINE COOLING
CAR HAD BEEN MAKING LOUD GRITTY NOISE. TOOK CAR INTO FONTANA NISSAN FOR DIAGNOSIS. WAS TOLD IT WAS A CRACKED AND LEAKING EXHAUST MANIFOLD. IT WAS AT NO COST TO US DUE TO WARRANTY AND THEY REPLACED IT. THIS WAS IN AUGUST 2012. NOTICED THE SAME NOISE AGAIN IN NOVEMBER 2012 AND DECIDED TO TAKE IT IN TO FONTANA NISSAN. THE MECHANIC TOLD ME THAT THEY HAVE TO REPAIR THE EXHAUST MANIFOLD DUE TO CRACKING AND LEAKING. I ADVISED IT WAS RECENTLY REPLACED AND THEY JUST SAID IT NEEDED TO BE REPLACED AGAIN. IN MAY 2012 THE CAR STARTED MAKING NOISE AGAIN. TOOK CAR TO FONTANA NISSAN AND THEY FOUND THAT THE EXHAUST MANIFOLD WAS CRACKED AND LEAKING! AFTER THE PART BEING REPLACED, NOT JUST REPAIRED, BUT REPLACED TWICE! THE MECHANIC SUGGESTED WE CONTACT NISSAN USA FIRST TO FILE A LEMON OR SUBMIT APPLICATION FOR BUY BACK. IT TOOK ROUGHLY 3-4 WEEKS FOR THEM TO REVIEW CASE. IN THE MEANTIME WE HAVE FOUND OTHER EXHAUST MANIFOLD PROBLEMS IN EARLIER MODELS, FOUND OUT THAT CARBON MONOXIDE IS THE GAS THAT LEAKS FROM THE EXHAUST MANIFOLD AND IS SEEPING ONTO THE CABIN OF MY CAR. SYMPTOMS OF LOW DOSE CARBON MONOXIDE POISONING IS SLEEPINESS AMONG OTHER SYMPTOMS. I AM CONSTANTLY SLEEPY IN THAT CAR AND HAVE TO TALK TO SOMEONE ON THE PHONE MOST OF THE TIME JUST TO GET TO MY DESTINATION. I DO NOT HAVE THAT PROBLEM IN OUR TRUCK! RECEIVED ALL ON WEDNESDAY FROM NISSAN AND THEY HAVE DENIED OUR CLAIM. WILL NOT TELL US WHY! I AM 7 MONTHS PREGNANT WITH A 3 YEAR OLD ASTHMATIC CHILD THAT IS CONSTANTLY IN THE CAR. I AM ATTEMPTING TO APPEAL DECISION BUT NEED HELP. SINCE THE REVIEW PROCESS CAR HAS STILL HAD CRACK AND LEAK. NISSAN IS NOT HELPING. REACHING OUT TO GATHER RESEARCH AS TO WHAT CAN BE DONE. WHAT WOULD CAUSE 3 EXHAUST MANIFOLDS TO DO THIS IN LESS THAN A YEAR? WHAT IF I FELL ASLEEP AT THE WHEEL AND GOT IN A SERIOUS ACCIDENT? WHAT IF MY 3 YEAR OLD OR UNBORN CHILD IS AFFECTED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525536July 18, 2013
SERVICE BRAKES
RAMSEY NISSAN SERVICE DEPARTMENT REPLACED MY WORN ROTORS WITH "WARPED" ROTORS...I NEED REPLACEMENT OF BOTH FRONT AND REAR BRAKES AND ROTORS, ACCORDING TO RAMSEY NISSAN SERVICE DEPARTMENT. THE SERVICE DEPARTMENT INSTALLED, ALLEGEDLY, ORIGINAL EQUIPMENT MANUFACTURED BRAKES AND ROTORS TO REPLACE MY WORN PARTS. THE DAY I PICKED MY CAR BACK UP FROM THE SERVICE DEPARTMENT, I DROVE OUT OF THE DEALERSHIP PARKING LOT ONTO THE HIGHWAY - IT ONLY TOOK THE FIRST BRAKE, LITERALLY, GOING AT AROUND 40-50 MPH TO NOTICE THAT MY CAR WAS SHAKING. CONFUSED, I IMMEDIATELY CALLED NISSAN SERVICE TO LET THEM KNOW WHAT I WAS EXPERIENCING. THEY ASSURED ME THAT THIS WAS THE NORMAL "BREAK IN" PERIOD FOR THE BRAKES AND THAT I WOULD LIKELY EXPERIENCE THIS FOR THE NEXT 500-1000 MILES; KEEP IN MIND THAT I HAD NO REASON TO NOT BELIEVE THEM AS I WAS CONFIDENT THEY HAD AT LEAST TESTED THE BRAKES/ROTORS BEFORE GIVING THE CAR BACK TO ME. APPROXIMATELY 5-6 WEEKS LATER, I WAS STILL EXPERIENCING THIS ISSUE; NISSAN SERVICE LATER CONFIRMED THAT MY FRONT ROTORS WERE "WARPED". NISSAN SERVICE HAD ULTIMATELY INSTALLED INADEQUATE AND FAULTY ROTORS IN MY CAR. ACCORDING TO A INDIVIDUAL AUTO MECHANIC WHO RUNS INSPECTIONS, MY CAR WOULD IMMEDIATELY FAIL INSPECTION. CLEARLY, WITH THESE FAULTY ROTORS, MY BRAKING ABILITY WAS SEVERELY DIMINISHED; IN AN EMERGENCY SITUATION, THE LAST THING I WOULD WANT TO BE UNSURE OF IS MY BRAKES/ROTORS, WHICH SHOULD BE WORKING 100 OUT OF 100 TIMES IN EXTREME SITUATIONS. THESE WERE ROTORS WOULD CAUSE MY CAR TO FAIL INSPECTION AND THUS PUT IN DANGER THE LIVES OF ME, MY FAMILY, AND THE PEOPLE AROUND ME. HAD I KNOWN THAT THESE WERE FAULTY ROTORS, I IMMEDIATELY WOULD HAVE HAD THEM REPLACED. BUT I DROVE AROUND FOR OVER A MONTH WITH A BRAKING SYSTEM THAT WOULD FAIL INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525590July 18, 2013
ELECTRICAL SYSTEM
2010 NISSAN ALTIMA. THE AUTOMATIC PUSH-TO-START IGNITION WOULD NOT OPERATE WHEN ENGAGED. CHECKED BATTERY GOOD, FUSES GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525609July 18, 2013
STRUCTURE:BODY
3 OUT OF 4 DOOR HANDLES ON MY 2004 NISSAN ALTIMA HAVE BROKEN OFF IN THE PAST 2 YEARS. I'VE SEEN MANY OTHER ALTIMA'S WITH A SIMILAR SITUATION. EACH OF MY HANDLES SNAPPED RIGHT OFF WITH THE NORMAL FORCE OF OPENING THE DOOR. THERE IS SOMETHING VERY DEFECTIVE WITH HOW THE HANDLES ARE MADE AND/OR ATTACHED TO THE CARS. I'D UNDERSTAND IF ONLY 1 HANDLE BROKE OFF AND I WAS THE ONLY PERSON IT HAPPENED TO BUT WHEN 3 OUT OF 4 BREAK AND I'VE SEEN OVER 20 OTHER CARS IN MY AREA WITH BROKEN HANDLES THEN THERE IS REASON TO BELIEVE THIS IS A MAJOR DEFECT AND SHOULD WARRANT A RECALL BY NISSAN. I'VE CALLED NISSAN DEALERSHIPS, CONSUMER AFFAIRS AND THE MAIN CORPORATE OFFICE BUT THEY REFUSE TO HELP ME. THE CONSUMER AFFAIRS PERSON HUNG UP OF ME WHILE I WAS STILL SPEAKING. THEY ARE UNWILLING TO ASSIST IN ANY MANNER OR EVEN LISTEN TO MY COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525618July 18, 2013
AIR BAGS
WHILE DRIVING ON MORE THAN ONE OCCASION THE PASSENGER SIDE AIRBAG LIGHT COMES ON WHILE SOMEONE IS RIDING IN THE PASSENGER SEAT. I NOTICE THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM SO I TOOK IN TO THE DEALERSHIP. THEY SAID THAT MY VEHICLE WAS NOT COVERED IN THE RECALL. THEY WERE NOT ABLE TO RECOVER ANY CODES OR ABLE TO GET THE LIGHT TO COME ON, AND WERE UNABLE TO DUPLICATE THE PROBLEM. I WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX IT. NOW I'M STUCK WITH A VEHICLE THAT HAS A KNOWN AIRBAG ISSUE THAT I CAN'T GET FIXED. I DON'T WANT SOMEONE TO BE INJURED WHILE RIDING IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525623July 18, 2013
SERVICE BRAKES
TL* THE CONTACT OWNED A 2008 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES BECAME UNRESPONSIVE, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND AND THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. A POLICE REPORT WAS NOT FILED. PRIOR TO THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL HOWEVER SHE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE DEALER DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL REPAIR. IN ADDITION, THE BRAKE LIGHTS HAD ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10525644July 18, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT NOTICED THAT THE UNDER CARRIAGE OF THE VEHICLE WAS SEVERELY RUSTED NEAR THE FRONT DRIVER'S SIDE WHEEL AREA. ADDITIONALLY, THE FRONT DRIVER'S SIDE FLOORBOARD AREA ALSO EXHIBITED SEVERE RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525365July 17, 2013
AIR BAGS
I HAVE RECEIVED A RECALL ON MY CARS AIRBAGS. I HAVE ATTEMPTED TWICE TO TAKE MY CAR IN TO HAVE THIS RECALL TAKING CARE OF. THE FIRST TIME, THEY ( HERITAGE NISSAN IN ROME, GA) DID NOT HAVE THE PART. THAT WAS FRUSTRATING ENOUGH. NISSAN ISSUED A RECALL BUT DIDN'T HAVE THE PART TO FIX IT. TODAY I TOOK MY CAR BACK TO HERITAGE NISSAN AGAIN TODAY TO HAVE THIS RECALL FIXED. I WAS TOLD BY [XXX] "THEY DIDN'T HAVE TIME" REALLY? YOU DIDN'T HAVE TIME TO FIX A SAFETY RECALL ON MY CAR. I CALLED THE NISSAN CORPORATION AND WAS TOLD TO SIMPLY TAKE IT TO ANOTHER DEALERSHIP.I DON'T HAVE ALL DAY TO BE RUNNING AROUND TRYING TO FIND SOMEONE TO FIX MY CAR. I DID NOT BUY MY CAR AT HERITAGE NISSAN ( BET YOU CAN'T GUESS WHY) BUT IT IS CLOSER TO MY HOUSE. NISSAN RECOMMENDED PYE NISSAN IN DALTON. I WOULD HAVE TO DRIVE AN HOUR FROM THERE TO HAVE IT FIXED. THIS IS RIDICULOUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525392July 17, 2013
SUSPENSION
MY MECHANIC NOTICED I HAVE A BROKEN SWAY BAR. BROKEN INTO 2 PIECES MAKING THE CAR VERY UNSTABLE ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525476July 17, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT THERE WERE TWO HOLES IN THE FLOOR BOARDS. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525098July 16, 2013
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE STEERING WHEEL WAS VERY LOOSE AND THAT MADE IT HARD TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED AN ALIGNMENT. THE CONTACT STATED THAT DID NOT CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 15 AND THE CURRENT MILEAGE WAS 3,250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525192July 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE SURGED FORWARD WITHOUT DEPRESSING THE ACCELERATOR PEDAL. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE INCIDENT WAS THE SECOND OCCURRENCE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 64,000. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10525217July 16, 2013
STRUCTURE:BODY
THIS IS ABOUT THE 15TH NEWER ALTIMA THAT HAS NO FLOORBOARD IN IT AND I DONT SEE HOW THE CARS WILL FARE WELL IN A CRASH. I DECIDED TO COMPLAIN BECAUSE OF SHE SHEER VOLUME OF PEOPLE SAYING THEIR CARS ARE AFFECTED THE SAME WAY. YOU HAVE TO DO SOMETHING ABOUT THIS ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524974July 15, 2013
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL* THE CONTACT OWNS A 2002 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE AND STALLED. THE CONTACT STATED THAT HE HAD TO ADD TWO QUARTS OF OIL TO THE ENGINE IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000. UPDATED 09/06/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524998July 15, 2013
ENGINE
TL* THE CONTACT OWNS A 2005 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE SITTING AT A COMPLETE STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V527000 (CRANK SHAFT POSITION SENSOR) HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524691July 13, 2013
STRUCTURE
DASH OF VEHICLE BECAME STICKY TO THE TOUCH-SEEMED MELTED. THIS CAUSES A SHEEN THAT WHEN REFLECTED ONTO THE WINDSHIELD FORMS AN UNSAFE GLARE WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524615July 12, 2013
POWER TRAIN
NOTICED PROBLEM BACK IN JAN. CAR WOULD MAKE A BANGING NOISE & JOLT FORWARD WHEN COASTING TO A STOP. SAME PROBLEM ALSO OCCURS WHEN STOPPING AND GOING TO ACCELERATE AFTER STOP. HAVE TAKE CAR TO DEALER I PURCHASED IT AT 5 TIMES & WAS TOLD THERE WAS NOTHING WRONG , THEY COULD NOT DUPLICATE THE ISSUE I WAS HAVING. ON JULY 11, 2013 THE TECHNICIAN TOOK THE CAR HOME & THEY FINALLY AND WAS ABLE TO DOCUMENT THE ISSUE WAS REAL AND NOW A NEW TRANSMISSION IS REQUIRED! IN DEC 2012 THERE WAS A RECALL DONE ON THE TCM THAT'S WHEN THE PROBLEM STARTED AFTER RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Nissan Altima