Nissan Altima Complaints
15,602 consumer complaints on file.
- #10585528April 29, 2014SUSPENSION
TL* THE CONTACT OWNS A 2012 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM LEFT TO RIGHT. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN STATED THAT THE SUSPENSION NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 74,331.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585597April 29, 2014SERVICE BRAKES, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WAS DRIVING TO WORK ON THE HIGHWAY USING CRUISE CONTROL AND THEN I TRIED TO GET OUT OF CRUISE AND STEP ON THE GAS PEDAL BUT IT GOT STUCK, I REALIZED I WASN'T ABLE TO GET OVER TO THE FIRST LANE DUE TO TRAFFIC, SO I TRIED TO SLOW DOWN TO PULL OVER TO THE MEDIAN CLOSEST TO THE THIRD LANE, HOWEVER, THE BRAKES STOPPED WORKING AND I WASN'T ABLE TO STOP THE VEHICLE, I EVEN TRIED TO PRESS THE BUTTON TO SHUT THE CAR OFF BUT IT WOULDN'T SHUT DOWN, THERE WAS NO SMELL OF SMOKE OR ANYTHING AND THAN AS THE CAR BEGIN SLOWING ON ITS OWN, ALL OF A SUDDEN SMOKE JUST POOFED UP AND I GRABBED MY PURSE AND PHONE AND JUMPED OUT OF THE MOVING CAR . RAN AWAY FROM THE CAR AND REALIZE THAT I HAD TAKEN MY WALLET OUT OF MY PURSE PREVIOUS AND I TURNED TO GO BACK BUT THE CAR WAS ENGULFED IN FLAMES. I CALLED 911 TO GET ASSISTANCE. *JS
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10585227April 28, 2014STRUCTURE:BODY
RUST RUST RUST!!!!! DRIVER SIDE UNDER BODY FLOOR PANEL IS RUSTED OUT. 1 OWNER (ME) ALWAYS KEEP / KEPT UP WITH SERVICE, MY CAR STARTED TO SOUND / RUN DIFFERENTLY, HAD MY HUSBAND CHECK WHERE I THOUGHT THE SOUND WAS COMING FROM, AND TO OUR SURPRISE IT WAS THE BIGGEST RUST SPOT EVER (6'12 ?) *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585248April 28, 2014POWER TRAIN
LOST POWER WHILE DRIVING AT 55MPH ON A FREEWAY. I WAS INFORMED BY THE SERVICE DEPARTMENT OF THE NISSAN DEALERSHIP THAT MY TRANSMISSION HAD A DEFECT AND NEEDS TO BE REPLACED. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585291April 28, 2014AIR BAGS
ON 02/25 I WAS T-BONED BY SOMEONE THAT RAN A RED LIGHT WHO WAS GOING APPROXIMATELY 30 MPH AND HIT THE FRONT PASSENGER SIDE DOOR/QUARTER PANEL AND I WAS WONDERING WHY IT IS THAT MY SIDE CURTAIN AIRBAG DID NOT DEPLOY? FROM MY UNDERSTANDING, IN A COLLISION WITH THAT KIND OF SPEED AND THE PLACEMENT OF THE IMPACT, THE AIRBAG SHOULD HAVE DEPLOYED BUT IT DID NOT. WHILE THE CAR WAS BEING REPAIRED, I ASKED THE BODY SHOP TO CHECK INTO WHY IT DID NOT, AND THEY TOLD ME THAT THE FIRING PIN FOR THE AIRBAG, WAS SMASHED TO PIECES. WHICH FURTHER TELLS ME THAT SOMETHING IS WRONG WITH MY CAR TO MAKE THE AIRBAG NOT DEPLOY. I AM JUST GRATEFUL THAT MY PASSENGER AND MYSELF WERE BOTH UNINJURED FROM THE INCIDENT BESIDES A SLIGHT CASE OF WHIPLASH. EVERYONE INCLUDING THE POLICE OFFICERS THAT ARRIVED ON SCENE AND THE BODY SHOP WERE AMAZED THAT NO ONE WAS INJURED ESPECIALLY SINCE THERE WAS NO AIRBAG DEPLOYMENT TO HELP PROTECT HER. *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10585323April 28, 2014AIR BAGS
THE PASSENGER AIRBAG LIGHT ON THE CENTER COUNCIL LIGHTS UP (SIGNALING THAT IT'S OFF) RANDOMLY. THIS HAS EVEN HAPPENED MULTIPLE TIMES WITH AN ADULT MALE SITTING IN THE SEAT (APPROXIMATELY 180 LBS.). *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585349April 28, 2014AIR BAGS
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WOULD ILLUMINATE WHILE THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BAG SENSOR WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40. THE VIN WAS NOT AVAILABLE. UPDATED 06/10/14*LJ UPDATED 8/23/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585379April 28, 2014AIR BAGS
I HAVE EXPERIENCED SEVERAL INCIDENTS WHERE THE AIRBAG OFF LIGHT WAS ON EVEN THOUGH AN ADULT PASSENGER WAS RIDING IN THE PASSENGER SEAT WITH THEIR SEAT BELT FASTENED. *JS I WAS MADE AWARE OF THE PASSENGER AIR BAG RECALL AFFECTING MANY 2013 NISSAN ALTIMAS. I BROUGHT MY VEHICLE TO THE NISSAN DEALERSHIP JUST ONE WEEK AGO FOR ROUTINE MAINTENANCE AND I INQUIRED ABOUT THE RECALL. THEY PERFORMED THE RECALL WHICH I BELIEVE INVOLVED A SOFTWARE UPDATE. HOWEVER EVEN THOUGH THE RECALL UPDATE WAS PERFORMED, TODAY JUST 5 DAYS AFTER RECEIVING THE UPDATE, ONCE AGAIN THE AIRBAG LIGHT WAS ON WITH AN ADULT SIZED PASSENGER IN THE CAR'S FRONT PASSENGER SEAT. I HAD TO STOP, TURN OFF THE CAR AND RESTART IN ORDER TO CORRECT THE SITUATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585164April 27, 2014STRUCTURE
THE DASHBOARD IS MELTING IT SEEMS TO BE REAL STICKY THE GLARE FROM IT MAKES IT HARD TO SEE OUT THE WINDSHIELD IT'S DEFINITELY A SAFETY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585028April 26, 2014STEERING
POWER STEERING MAKES A VERY ANNOYING WHINE THAT MAKES THE CAR UNDRIVEABLE AT LOW SPEEDS. WENT TO DEALERSHIP AND WAS TOLD THIS IS NORMAL? I CANT EVEN ENJOY MY NEW CAR AND APPARENTLY A LOT OF THESE PEOPLE ARE HAVING THE SAME PROBLEM. NISSAN FIX THIS POWER STEERING!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585059April 26, 2014AIR BAGS, SEATS
MY WIFE AND I WERE DRIVING I NOTICED THE PASSENGER AIRBAG LIGHT SAYING "PASSENGER AIRBAG OFF".. MY WIFE IS ABOUT 150 LBS AND THE AIRBAG SEAT SENSOR SHOULD NOT HAVE AN ISSUE WITH A PERSON OF THIS WEIGHT. I WORKED ON SEAT SENSOR DESIGN FOR ALMOST TWO YEARS AND I KNOW THAT MOST ARE PROGRAMS TO NOT DEPLOY FOR PEOPLE UNDER 80LBS. THIS HAS HAPPENED THREE TIMES SO FAR (MID JAN, END OF FEB, AND EARLY MARCH 2014). I HAVE PULLED OVER EACH TIME, TURNED THE CAR ON AND OFF AND IT RE-SET THE ERROR TWO OF THE THREE TIMES. THE ONE TIME IT DID NOT, I DROVE AN ADDITIONAL 10 MILES THEN RETRIED THE CAR OFF/ON AND IT RE-SET SO THE AIRBAG DOES WORK. NOW I'M DRIVING AROUND CHECKING FOR THE LIGHT SO I KNOW THE AIRBAG WILL DEPLOY IN CASE OF AN ACCIDENT WHEN I HAVE A PASSENGER IN MY FRONT SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585060April 26, 2014ELECTRICAL SYSTEM
I HAVE THE KEY-LESS ENTRY AND MANY TIMES WITH THE KEY FOB IN MY POCKET I CAN NOT OPEN THE DOOR. THE DOOR SENSOR DOES NOT RECOGNIZE THE KEY FOB UNLESS I TAKE IT OUT AND PRESS THE LOCK UNLOCK BUTTON. AT TIMES WITH THE CAR IN MY GARAGE THE VEHICLE SAYS NO KEY CODE FOUND AND I HAVE TO EITHER PRES LOCK UNLOCK ON THE KEY FOB OR I HAVE TO PUT THE KEY NEXT TO THE START BUTTON FOR A FEW SECONDS BEFORE IT RECOGNIZES IT. I'VE TRIED TO SEE IF I COULD THINK OF AN EMI SOURCE EACH TIME IT HAPPENS, AND THE ONLY THING I HAVE NOTED IS THAT IT ONLY HAPPENS WHEN CLOSE TO A WALL. HAS NOT YET HAPPENED IN OPEN PARKING LOT. ONCE IS HAPPENED WHEN I WAS PARKED NEXT TO AN F250 AND I FIGURED MAYBE IT HAS TO DO WITH BEING IN PROXIMITY OF LARGE OBJECTS. IT HAS HAPPENED ABOUT 15 TIMES SO FAR FROM JAN TO APRIL 2014. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585065April 26, 2014POWER TRAIN, ELECTRICAL SYSTEM, SUSPENSION
I STARTED TO HEAR A RATTLING NOISE UNDER THE HOOD OF MY CAR. IT WAS FOUND TO BE THAT THE ALTERNATOR/CLUTCH WAS ABOUT TO GO OUT. I COULD ALSO HEAR IT WHEN DRIVING AND PRESSING MY FOOT ON THE GAS. THE RATTLING NOISE WAS PRESENT WHEN I WAS IN PARK OR REVERSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10585064April 26, 2014ENGINE, ELECTRICAL SYSTEM
THIS IS THE SECOND TIME I AM WRITING TO REPORT A VEHICLE ENGINE FIRE WHILE AT A COMPLETE STOP INVOLVING MY WIFE'S 2010 NISSAN ALTIMA HYBRID AT THE INTERSECTION OF RTE 231 & I-495 SERVICE RD (E/B) IN SUFFOLK COUNTY, NY. NISSAN WAS CONTACTED, AS WELL AS MY INSURANCE CARRIER, MET LIFE, AND OTH SENT INDEPENDENT ARSON INVESTIGATORS TO EXAMINE THE VEHICLE AND IDENTIFY A CAUSE/ORIGIN OF THE SPONTANEOUS IGNITION WHILE AT A COMPLETE STOP. MET LIFE'S INVESTIGATOR FOUND NOTHING POINTING TO THE MAINTENANCE OR OPERATION OF THE VEHICLE WHICH WOULD HAVE CAUSED OR CONTRIBUTED TO THIS SPONTANEOUS IGNITION. NISSAN SENT THEIR INVESTIGATOR, WHOM IN CONJUNCTION WITH THE INSURANCE INVESTIGATOR, IDENTIFIED THE COMPONENT FAILURE AS A WIIRNG HARNESS NEAR OR ASSOCIATED WITH THE POWER STEERING SYSTEM. NISSAN HAS CONTACTED ME STATING THEY "....CONDUCTED A DETAILED INSPECTION OF THE VEHICLE AND FOUND NO EVIDENCE OF PRODUCT PROBLEM, FAILURE OR MALFUNCTION THAT MAY HAVE CAUSED OR CONTRIBUTED TO THE INCIDENT". IF THE INSURANCE CARRIER ...WHICH PAID ME....ABSOLVED THE MAINTENANCE AND OPERATION AS CAUSATION OF IGNITION (AND THEY HAVE A REASON TO FIND MY MAINTENANCE OR OPERATION AT FAULT TO ABSOLVE THEM FINANCIALLY) AND IDENTIFIED A WRINING COMPONENT/SYSTEM AS THE CAUSE/ORIGIN OF THE IGNITION, HOW CAN NISSAN SO BLATANTLY ABSOLVE THEMSELVES FROM ANY LIABILITY?? THERE IS NO MAINTENENACE RECOMMENDED WITH THIS SYSTEM OR COMPONENT, AND AS SUCH IS AN IMPLIED WARRANTY BY NISSAN. I AM NOW IN DEBT HAVING TO PURCHASE A NEW VEHICLE WHICH IS CONSIDERABLY LESS THAN WHAT THE INSURANCE BOOK VALUE OF THE DESTROYED ALTIMA (BURNED UP AT A COMPLETE STOP!). MY WIFE ALMOST WAS TRAPPED IN THE INFERNO. NISSAN IS ACCEPTING NO LIABILITY, PRODUCT WARRANTY OR RESPONSIBILITY FOR THEIR PRODUCT. PLEASE INVESTIGATE ASAP AS EVERY NISSAN OWNER IS POTENTIALLY AT RISK! THANK YOU. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10584937April 25, 2014EXTERIOR LIGHTING
THE LOW-BEAM HEADLIGHTS ON MY 2013 ALTIMA SV WITH 2.5 ENGINE, DO NOT THROW LIGHT DOWN THE ROAD FAR ENOUGH. I NOW REFUSE TO DRIVE THE CAR AT INTERSTATE SPEEDS AT NIGHT...OR WHEN THERE IS FOG OR HEAVY RAIN. I TESTED MY OBSERVATION BY PARKING MY 2006 TOYOTA CAMRY BESIDE THE NISSAN ALTIMA AND TURNING BOTH LIGHTS ON LOW BEAM. THE ALTIMA'S THROW IS DRAMATICALLY LESS THAN THE ALTIMA'S. I FEEL QUITE SAFE DRIVING THE CAMRY AT NIGHT AT INTERSTATE SPEEDS. MY SERVICE WRITER AND SERVICE MANAGER AND ORIGINAL SALES PERSON HAVE REPEATEDLY ALREADY EXPLAINED THAT THERE IS NO PROBLEM WITH THE HEADLIGHTS AND THERE IS NOTHING THAT CAN BE DONE. I REJECT THE STATEMENTS OF ALL WHO REPRESENT NISSAN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584664April 24, 2014UNKNOWN OR OTHER
I TOOK MY 2005 NISSAN ALTIMA INTO MY LOCAL MECHANIC FOR AN OIL CHANGE AND HE INFORMED ME THAT MY FLOOR BOARDS (ON BOTH SIDES)WERE SO BADLY RUSTED OUT THAT HE COULD SEE AND FEEL MY CARPET FROM UNDERNEATH. HE ALSO INFORMED ME THAT THIS WAS A SAFETY ISSUE AND MY CAR WOULD NOT PASS INSPECTION. THERE IS NO RUST ON THE BODY OF MY CAR SO ITS DISTURBING TO ME THAT IN A 2005 VEHICLE IT CAN BE THAT BADLY RUSTED UNDERNEATH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584732April 24, 2014ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2010 NISSAN ALTIMA HAS HAD DIFFICULTY STARTING. ALL THE ELECTRICAL COMPONENTS WOULD COME ON BUT THE ENGINE WOULDN'T TURNOVER. AT FIRST I COULD GET IT TO START AFTER A FEW TRIES (I WOULD PUMP THE BRAKES, SLAM THE CAR HOOD, BANG ON THE STEERING WHEEL). THEN I NOTICED WHILE DRIVING THE VDS (TRACTION CONTROL), ABS AND PARKING BRAKE LIGHT WOULD REMAIN ILLUMINATED WHILE DRIVING. THIS MEANT THAT MY VDS WAS NOT FUNCTIONING AND AS SUCH I LOST CONTROL OF MY CAR SEVERAL TIMES ON WET SURFACES. ON 4/22/2014 I TRIED STARTING MY CAR AND COULD NOT. I HAD IT TOWED TO A NISSAN DEALERSHIP (ORR NISSAN IN CORINTH TEXAS) WHERE THE SERVICE MANAGER INFORMED ME THAT IT REQUIRED A NEW BRAKE LIGHT SWITCH, HARNESS AND BAND HOSES. HE TOLD ME THERE WAS A NISSAN SERVICE BULLETIN AS THIS WAS A "KNOWN ISSUE". SO MUCH SO THAT NISSAN HAD ACTUALLY DEVELOPED A MORE DEPENDABLE BRAKE SWITCH. THE SERVICE BULLETIN NUMBER IS NTB10-139- WHICH WAS RELEASED ON NOVEMBER 23RD 2010. HE TOLD ME TO REPAIR IT WAS GOING TO COST OVER 500.00. THE FAULTY BRAKE SWITCH IS A SAFETY HAZARD AS IT CAUSES THE CAR TO THROW ERROR CODES WHICH DEACTIVATES THE TRACTION CONTROL AND ABS. WHY HAS THIS NOT BEEN A RECALL? WHY IS A DEALERSHIP CHARGING 500 DOLLARS TO REPAIR A MALFUNCTIONING COMPONENT THAT SHORTLY AFTER THE CAR WAS RELEASED, THE MANUFACTURE ACKNOWLEDGED IT WAS FAULTY? FURTHERMORE, BASED ON MY CALCULATIONS THE DEALERSHIP IS PUTTING A 300% MARK UP ON THE PARTS REQUIRED. WHY WOULD THE NHTSA WAIT UNTIL SOMEBODY DIES IN A CRASH CAUSED BY THE VDS AND ABS FEATURES NOT WORKING BEFORE THEY FORCE A RECALL/REPAIR OF THIS KNOWN ISSUE? I AM SENDING A COPY OF THIS TO LOCAL AND NATIONAL NEWS ORGANIZATIONS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584514April 23, 2014SERVICE BRAKES
THE DRIVER IN FRONT OF ME SUDDENLY STOPPED AND WHEN I APPLIED HARD PRESSURE ON THE BRAKES THEY DID NOT REACT QUICKLY, CAUSING THE CAR TO CONTINUE ROLLING AND HIT THE CAR IN FRONT OF ME. THIS IS THE SECOND TIME IT HAPPENED - THE FIRST TIME BEING IN EARLY SEPTEMBER. BOTH TIMES THE CAR WAS EITHER STATIONARY OR BARELY MOVING AND A HARD BRAKE DIDN'T RESPOND LIKE IT SHOULD. THIS IS THIRD NISSAN I HAVE HAD (07 SENTRA, 99 ALTIMA), AND I HAVE NEVER HAD THIS PROBLEM AND AM FAMILIAR WITH THE BRAKING SYSTEM. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584544April 23, 2014STRUCTURE
I NOTICED THAT MY 2008 NISSAN ALTIMA COUPE RANDOMLY DEVELOPED HUGE, LONG CRACKS ON THE DASHBOARD. IT IS ALSO STICKY AND SOFT (FLEXIBLE). IT APPEARS TO BE MELTING AND IT IS CREATING A SIGNIFICANT GLARE ACROSS MY WINDSHIELD THAT MAKES IT EXTREMELY HARD TO SEE WHEN DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10584404April 23, 2014AIR BAGS
I HAD NOTICED THAT REGARDLESS OF OCCUPANCY, THE PASSENGER SIDE AIRBAG INDICATOR NEVER LIT UP AFTER INITIAL TESTING ON START-UP. IN LATE JAN 2014, I WAS T-BONED ON PASSENGER SIDE BY MERCEDES WHOSE SPEED WAS SUCH THAT HIS AIRBAG DID NOT DEPLOY. EVEN THOUGH I HAD NO ONE WITH ME OCCUPYING MY PASSENGER SEAT, THE SIDE CURTAIN AND SEAT BAG DEPLOYED, ADDING MANY HUNDREDS OF DOLLARS TO REPAIR. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0